Excellent service.

Very good food and top service. Perfect place for good steaks and a nice setting.

A wonderful evening and one of the best meals and dining experiences we have had! Hostess, Darren, and Bartender, Dave greeted us with smiles and politeness. Our Server, Ryan, was outstanding! He was professional, friendly, knowledgeable, and very attentive. Manager, Nick, came by our table to welcome us, check-in, and just to chat. You can tell he really cares about what he does. The food was delicious!! The other Servers who helped out were all very friendly and professional. This was our second time here and while the first time was great, this was much better. We will be back next trip for sure!

Steaks were great. Vegetables were nice. Potatoes were undercooked. Service was lacking after we got our meal. The waiter did not come by and see if we needed anything after we got our food. He apparently “ignored” our table.
If manager is reading this. Please have your waiters be more attentive. I have been to several Ruth Chris and this by far had the worst service.

Great food as always. Our steaks were prepared perfectly, the sides were delicious. We were pleasantly surprised by the Prime time prix fixe dinner menu, with flexibility for substitutions. The service was top notch. Our waiter was very accommodating to our 8 year old daughter and made her feel like a valued guest. At great final evening on Maui.

Loved the extra touches as we celebrated our anniversary

Air conditioning too cold. Felt like we were dining in the meat locker. Cold even with a sweater on.... yes in Maui. Service could improve. My father-in-law was still eating, and they starting clearing the plates. I had to ask them to please wait until everyone was done eating. Cheesecake Factory, I can see the rush, but at RC, at 8:30 pm in Maui...the town is asleep by 10.

Birthday celebration of our dear friend. We were so impressed that the waitress brought our four small champagne glasses with a few swallows of champagne to commemorate the special occasion. Then, after dinner, two of us ordered dessert. The waitress brought our a flaming strawberry flambé dessert with chocolate as well as mango sorbet for everyone. This was all complimentary👍👏👏❗️ This was the most elegant (and expensive) dinner we have ever enjoyed👍👏👏❗️

Meals are expensive & mostly steak with no sides. Our soup's cheese topping had burned places on it which affected the taste. My shrimp was lukewarm but had a good taste. The au gratin potatoes were ok but nothing outstanding. Husband's filet was good & cooked well. Our server was very friendly although toward the end of our meal, was busier & difficult to find at times. We had early reservations but toward the end of our stay, the place was very busy. There just aren't enough different options for me to return.

Anniversary

The best wait staff on the island. The food is great; however, the real reason to come to Ruths Chris is the service. Other restaurants on the island could learn something from RC staff!

Nick and his team did a great job once again!! Mahalo

The team did an excellent job and the Assistant GM put the finishing personal touch to a fantastic evening .

All good Jesse is an excellent waiter.

Overall the restaurant was very nice. The ambiance was great, the staff was excellent. I ordered the lamb chops and that was probably my mistake. They were not very good, more fat than any other chops I've had before. It was disappointing. However, my wife's steak and all the side were great. I would definitely go back but would stick with a steak.

Best restaurant on Maui. Steaks were perfect Ryan did a great job. On our list to go to every time we are visit Maui.

Great introduction to a fine dining experience for my boys. They loved the price fix menu and so did I for the value! Great atmosphere, beautiful view of the ocean! We'll be back!

They do it right, always a great steak. Appetizers were first class.

Waiter (Jessie) was great. Hostess seemed annoyed that we were there... very unfriendly.

Wonderful sat outside and manager checked to see if everything good The food is great!! Went twice in a week

The food was awesome the service was exceptional and the view was wonderful

Go here! Get here! Petit Filet with blue cheese crust is 5 Star ⭐️. Get out of the hotel food court, get in an Uber, and be amazed by the service, knowledgeable wine 🍷 cellar staff, and the food of your dreams. Melt in you seat as you watch the warm sun, set into the ocean with a bite of lobster Mac and cheese. Set your dinner on fire with strawberries and rum paired with a warm coffee drink. Trust me unforgettable experiences await you here🤩

What a great date night! If you go ask to sit in Ryan's section. He really made the evening. Food was perfect through and through. Suggest the Fillet and as always the creamed spinach. Can't go wrong with anything.

amazing ;)

Great food and even better service. If you get the window seats you can watch the sunset over Lanai - and head across the street for some pics.
Wife's 1st time, sh's not a big steak person , but she loved it. Was an anniversary date and the y did it right with champagne and a special dessert.
The filet & ribeye were fantastic with mushrooms and au gratin potatoes.

Overall pleased with the food and service. Recent online reviews for this location was a cause for concern, however the staff was professional, service on par with other Ruth Chris’ locations and the steaks were excellent. Enjoyable evening.

Food was to die for! Our waitress, Katie-Belle was excellent! Everyone was so friendly though, from assistant manager to the young man who cleared our table. . The food was so delicious! Portions huge! If you’re looking for the best steaks with a classy setting, eat here at least once while visiting Lahaina Town, Maui. You won’t regret it.

Food is always great, and our server, Kevin, was the best we’ve ever had.
Karen and John Seebart

Good, not great steak. Seemed like the busser got lost. Had dirty dishes on the table from 5 minutes after we were served until 10 minutes after we finished our meal. Not the kind of service I would expect for the price. Waiter & rest of staff acted like they weren't allowed to pick up dirty dishes. Union?

The sea bass and filet are very good we also got the seared ahi and the wedge salad

We always hit Ruths Chris when in Lahaina but were a little disappointed this time. They were not overly busy but service was exceptionally slow. We were not in a rush by any means but this took a long leisurely meal to a new level. All that said, the food was very good and served hot.

Delicious dish,kind server ...
Everything was good !!!

Excellent food and service

Pricey but food quality is good. Noise level was a little too loud. Good service. Only dine in the restaurant for special occasions. Bar area is good for appetizers and cocktails.

We’ve been to Ruth Chris many times and always had a wonderful meal, but not this time. Crab cakes were raw and corn was horrible. The only thing good at our table were the steaks, mushrooms, sweet potato casserole and the coffee. The rest of our dinners and sides were horrible. For dropping over $350 for four people, this should have been nothing more than outstanding.

Typical Ruth's Chris fare 😋. Service from Ayla was wonderful. Helped us celebrate our anniversary in style.

Wonderful experience . Food was exceptionally hot...a real plus, as well as good. Extremely pricy but worth it for once a year.

Had dinner at Ruth's with my wife while on vacation Feb, 2018. Was expecting much more from this place, and much better quality beef. After all, they are a well renowned steakhouse. Service was very polite and professional, but the quality of the steaks (I had the bone-in filet, my wife had the petite filet) was average at best. Would not recommend spending this kind of money here for what they are serving.

The kitchen had some sort of delay. The Manager offered us free appetizer Ashimi but we passed. 2 hours to get our food. Due to the rain a nearby luau was cancelled so approximately 60 people from the cancelled luau descended on the restaurant. The staff got overwhelmed.

Food & service good