Ruth's Chris Steak House - Lahaina

4.5
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1047 Reviews
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$50 and over
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Steakhouse
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, this is a steakhouse to which others aspire.
What 1047 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.4
ambience
4.1
value
Noise · Quiet
91% of people would recommend it to a friend
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OT
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Everything, especially server(Jessie) was great!

PP
Hawaii
73 reviews
Dined 3 days ago
Overall 4food 5service 5ambience 4

My wife and I each ordered the 8oz filet , salads, and split a shrimp cocktail. The food was excellent as was our server. We've enjoyed visiting this Ruth's Chris several times over the years, but, WOW - prices really shot up on the already pricy menu. Our 2 smaller filets were $118, Caesar salad $17, wedge salad $14. We don't mind spending more on a great dinner, but they've just priced themselves out of our range. We're looking for a new steak place for our celebration dinners.

OT
Hawaii
1 review
Dined 5 days ago
Overall 3food 3service 2ambience 4

Waiter was awkward and didn’t pick up dirty dishes when he stopped by.

Ruth's Chris Steak House - Lahaina
Responded 11 hours ago

We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

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OT
Hawaii
1 review
Dined on October 6, 2019
Overall 4food 4service 4ambience 4

It was dinner on the first day of our honeymoon.
The food was very delicious and the service was very good. I think I know why it's a popular restaurant.👍

JC
San Francisco
1 review
Dined on October 5, 2019
Overall 2food 1service 3ambience 3

The bread was hard/over-toasted, the drinks was horrible and I ordered two different drinks and our main entree was burnt. We’ve been to several of the Ruth Chris establishments all over California and the Maui location has been the worst so far.
There are other Upscale restaurants in Maui, my suggestion is to try another one.

Ruth's Chris Steak House - Lahaina
Responded 2 days ago

Thank you for your review, Jan. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.

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OT
Los Angeles
2 reviews
Dined on September 30, 2019
Overall 4food 4service 5ambience 4

Engagement

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SQ
Minneapolis
12 reviews
Dined on September 30, 2019
Overall 3food 4service 1ambience 2

Slow service. Not a busy night. Waited quite awhile to get acknowledged. Then waited quite some time to get food.

Ruth's Chris Steak House - Lahaina
Responded 2 days ago

Susy, thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!

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JE
Sacramento
27 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 3

Dinner was great… 19 years after we had been there for the first time! A good happy hour in the bar and a nice “prime time” menu! The restaurant needs a little bit of a refresh, but the service and food are excellent!

LB
Phoenix
69 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

We always enjoy our meal at Ruth’s Chris. This particular location is one of our favorites. Our service was extremely efficient and our meal was outstanding. We will return next year.

DA
Sacramento
9 reviews
Dined on September 28, 2019
Overall 3food 3service 4ambience 2

Overall dinner was pretty good. The mushroom appetizer was disappointing. No cream spinach available since the truck did deliver spinach that day not good. Why not send a runner out to buy spinach for that day? Inexcusable for a top-of-the-line full-service restaurant. Coffee was good.Up charge for substituting the wedge for the salad on the price fix dinner was not fair especially due to the lack of cream spinach availability. Dessert was mediocre. No gourmet selection available.

Ruth's Chris Steak House - Lahaina
Responded 2 days ago

Thank you for your feedback, David. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.

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MG
Hawaii
23 reviews
Dined on September 17, 2019
Overall 5food 5service 5ambience 5

Ruth's Chris never disappoints

OT
Denver
1 review
Dined on September 12, 2019
Overall 5food 5service 5ambience 4

The food was to die for and the service was outstanding our waiter Justin provided the best service I have ever recieved anywhere.

KS
Orange County
13 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

Outstanding service and food. We had not been to a Ruth's Chris in a few years. Our experience in Lahaina could not have been better. Rebecca was so great as our waitperson, knowledgeable, attentive, guiding us so well. The steaks are still the best anywhere. Thank you, Ruth's Chris, for an impeccable and memorable meal.

OT
1 review
Dined on September 11, 2019
Overall 5food 5service 5ambience 4

Enjoyable evening. Ocean view.

G
Las Vegas
27 reviews
Dined on September 8, 2019
Overall 4food 4service 4ambience 4

Meal was cooked to order and everything was very good.

OT
Hawaii
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

We dined here to celebrate my birthday. Thanks to this branch, I now have a mad craving for the 11oz Filet Mignon, Oscar Style!

KC
1 review
Dined on August 31, 2019
Overall 4food 5service 5ambience 4

Food & service were impeccable. We had never eaten at a Ruths Chris before because there isn’t one near where we live. Now I know what the fuss is about! Would definitely return. The only undesirable point is that the building they are in is not in good condition. It’s an outlet mall that is not busy & has lots of empty spaces, making it unattractive. The restaurant itself was excellent!

OT
Hawaii
2 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Wonderful! We will be back!

OT
1 review
Dined on August 28, 2019
Overall 3food 2service 5ambience 4

The service was great: Jesse the waiter was attentive., and the sommelier was very helpful.
We come to Maui every year. We always hit Ruths Chris our first night...always with Bill Haywood who passed away a month ago. But we went to RC in his honor this time. But for the first time in years, the steak was well overdone. We asked for medium rare and Jesse confirmed it would be red and hot which is exactly how we like it. It came in as medium and of course it will cook a bit more as the time passes, so we ended up with a medium well piece of steak. We did not complain but we were not impressed with the food this time around.

OT
1 review
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

Awesome staff. They were on point and super friendly!

OT
San Francisco
1 review
Dined on August 25, 2019
Overall 1food 2service 1ambience 2

Two filets and two side dishes should not come to $185 especially when the service was poor. Waiter basically ignored us for the entire meal. Won’t go back.

D
New York Area
14 reviews
Dined on August 25, 2019
Overall 5food 5service 5ambience 4

Food was excellent as expected . Wait staff very attentive. Decor was not very pleasant, kind of looked like 1970's steakhouse.

BB
Los Angeles
24 reviews
Dined on August 21, 2019
Overall 4food 5service 4ambience 3

An interesting Ruth Chris, for those of you familiar with the franchise. The restaurant is waterside, but views of the ocean are pretty limited. And the décor and furnishings are a tad less than Ruth Chris' upscale standards. But the bottom line is that it was a damn good steak, as good as any I've had in NYC, Philly, or LA.

CS
Orange County
1 review
Dined on August 20, 2019
Overall 3food 3service 4ambience 5

Greeter and the service were friendly. Ambience were great this time as were tuned in the past. We were celebrating our anniversary there.
Time between the salad and meal took quite a long time to arrive
We usually are treated to an ice drama or cake when we celibate our anniversary
This was never offered this time around

GM
Hawaii
2 reviews
Dined on August 16, 2019
Overall 4food 3service 5ambience 4

Our server Craig was most attentive. Food was average.

DW
Central Coast
5 reviews
Dined on August 15, 2019
Overall 4food 4service 5ambience 4

We had never been to a Ruth Chris steakhouse and were happy with their quality of steak. The service was top notch thanks to Justin our server.

B
San Francisco
3 reviews
Dined on August 14, 2019
Overall 5food 5service 5ambience 5

Our server, Justin, was excellent. He was attentive but not overly attentive. The food was excellent. We have been to one other Ruth Chris in California before but the service and food at the Lahaina location is 100% better.

C
New York Area
8 reviews
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Ruth’s Chris è sempre una garanzia di qualità del cibo ed è comodissima la possibilità di portarsi la propria bottiglia di vino (viene addebitato il costo del servizio per il vino. $ 25 a bottiglia)
Cena in famiglia con i miei tre bambini (12,10,8 anni), per loro kids menu con un filetto piccolo ad un prezzo corretto, per me e mia moglie due nelle bistecche Ribeye cotte alla perfezione e che buone le patatine fritte “shoes string”!
Torneremo sicuramente!

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OT
Nashville
1 review
Dined on August 10, 2019
Overall 3food 4service 2ambience 3

Our server rarely checked on us. She did not tell us about the catch of the day. I over heard Jesse telling another table and he graciously came to inform us. He was very polite and sociable. Mind you he was not our server. At the end of the night we tipped him as well.

OT
Tahoe
5 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Anniversary

j
San Francisco
5 reviews
Dined on August 6, 2019
Overall 4food 5service 5ambience 3

The only bad experience we had was that the setting sun shined directly into my wife’s face for about 30 minutes. They couldn’t block it so she sat where my head blocked the sun on her. But we thought Kyle was great!

KA
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Our server Craig & staff were awesome! Delicious food, great company, and a “WOW” view! Mahalo!

LL
New Orleans
4 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

I lost my initial long write up but let me summarize:
Server Daniel - The best and world class server in so sO SO MANY ways! Aloha Daniel.
Food: Impeccable.
Can't wait to return.
Aloha!

BP
San Diego
9 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Wonderful Anniversary dinner. Justin was amazing, the lobster Mac and cheese was over the top incredible and the filet was cooked perfectly. The chocolate strawberries flambé was a wonderful end to a beautiful night.

KJ
Chicago
11 reviews
Dined on July 26, 2019
Overall 3food 3service 2ambience 3

Not up to the Ruth’s Chris standards we have experienced in other locations. I hosted a large party and the service was absolutely intolerable. Steaks not prepared on “hot plates” as other restaurants. Food mediocre. I recommend Lahaina Grill.

m
Hawaii
7 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Excellent service and great food.

OT
Los Angeles
3 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

The bartender Sunday is why we always go back!! He is a mix master!!That and the food!

OT
San Diego
1 review
Dined on July 25, 2019
Overall 2food 1service 4ambience 4

We have dined at a number of Ruth Chris’s. This one by far was the worst. The steaks were all way over cooked, the cocktail sauce was soooo spicy, and the mushrooms were overdone. We are not giving up on Ruth Chris, but this one needs the same Chef quality as the others. I will say that our server was very good although we had to ask a couple times for refills.

RC
1 review
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Rebecca, our server, was very attentive and made my boyfriends birthday extra special! She is a wonderful part of our experience at your restaurant and will return. Mahalo for making the birthday celebration amazing!

OT
Salt Lake City
5 reviews
Dined on July 8, 2019
Overall 5food 5service 5ambience 5

Excellent service and food. Also it is air conditioned.

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