Ruth's Chris Steak House - Lahaina
Menu
If you love great steaks, this is the place to go in Lahaina.
The foods were
All very good
Everything, especially server(Jessie) was great!
My wife and I each ordered the 8oz filet , salads, and split a shrimp cocktail. The food was excellent as was our server. We've enjoyed visiting this Ruth's Chris several times over the years, but, WOW - prices really shot up on the already pricy menu. Our 2 smaller filets were $118, Caesar salad $17, wedge salad $14. We don't mind spending more on a great dinner, but they've just priced themselves out of our range. We're looking for a new steak place for our celebration dinners.
Waiter was awkward and didn’t pick up dirty dishes when he stopped by.
We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.
It was dinner on the first day of our honeymoon.
The food was very delicious and the service was very good. I think I know why it's a popular restaurant.👍
Nice! It was a beautiful evening!
The bread was hard/over-toasted, the drinks was horrible and I ordered two different drinks and our main entree was burnt. We’ve been to several of the Ruth Chris establishments all over California and the Maui location has been the worst so far.
There are other Upscale restaurants in Maui, my suggestion is to try another one.
Thank you for your review, Jan. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.
Engagement
Slow service. Not a busy night. Waited quite awhile to get acknowledged. Then waited quite some time to get food.
Susy, thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!
Dinner was great… 19 years after we had been there for the first time! A good happy hour in the bar and a nice “prime time” menu! The restaurant needs a little bit of a refresh, but the service and food are excellent!
We always enjoy our meal at Ruth’s Chris. This particular location is one of our favorites. Our service was extremely efficient and our meal was outstanding. We will return next year.
Overall dinner was pretty good. The mushroom appetizer was disappointing. No cream spinach available since the truck did deliver spinach that day not good. Why not send a runner out to buy spinach for that day? Inexcusable for a top-of-the-line full-service restaurant. Coffee was good.Up charge for substituting the wedge for the salad on the price fix dinner was not fair especially due to the lack of cream spinach availability. Dessert was mediocre. No gourmet selection available.
Thank you for your feedback, David. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.
Ruth's Chris never disappoints
The food was to die for and the service was outstanding our waiter Justin provided the best service I have ever recieved anywhere.
Outstanding service and food. We had not been to a Ruth's Chris in a few years. Our experience in Lahaina could not have been better. Rebecca was so great as our waitperson, knowledgeable, attentive, guiding us so well. The steaks are still the best anywhere. Thank you, Ruth's Chris, for an impeccable and memorable meal.
Enjoyable evening. Ocean view.
Meal was cooked to order and everything was very good.
We dined here to celebrate my birthday. Thanks to this branch, I now have a mad craving for the 11oz Filet Mignon, Oscar Style!
Food & service were impeccable. We had never eaten at a Ruths Chris before because there isn’t one near where we live. Now I know what the fuss is about! Would definitely return. The only undesirable point is that the building they are in is not in good condition. It’s an outlet mall that is not busy & has lots of empty spaces, making it unattractive. The restaurant itself was excellent!
Wonderful! We will be back!
The service was great: Jesse the waiter was attentive., and the sommelier was very helpful.
We come to Maui every year. We always hit Ruths Chris our first night...always with Bill Haywood who passed away a month ago. But we went to RC in his honor this time. But for the first time in years, the steak was well overdone. We asked for medium rare and Jesse confirmed it would be red and hot which is exactly how we like it. It came in as medium and of course it will cook a bit more as the time passes, so we ended up with a medium well piece of steak. We did not complain but we were not impressed with the food this time around.
Awesome staff. They were on point and super friendly!
Two filets and two side dishes should not come to $185 especially when the service was poor. Waiter basically ignored us for the entire meal. Won’t go back.
Food was excellent as expected . Wait staff very attentive. Decor was not very pleasant, kind of looked like 1970's steakhouse.
An interesting Ruth Chris, for those of you familiar with the franchise. The restaurant is waterside, but views of the ocean are pretty limited. And the décor and furnishings are a tad less than Ruth Chris' upscale standards. But the bottom line is that it was a damn good steak, as good as any I've had in NYC, Philly, or LA.
Greeter and the service were friendly. Ambience were great this time as were tuned in the past. We were celebrating our anniversary there.
Time between the salad and meal took quite a long time to arrive
We usually are treated to an ice drama or cake when we celibate our anniversary
This was never offered this time around
Our server Craig was most attentive. Food was average.
We had never been to a Ruth Chris steakhouse and were happy with their quality of steak. The service was top notch thanks to Justin our server.
Our server, Justin, was excellent. He was attentive but not overly attentive. The food was excellent. We have been to one other Ruth Chris in California before but the service and food at the Lahaina location is 100% better.
Ruth’s Chris è sempre una garanzia di qualità del cibo ed è comodissima la possibilità di portarsi la propria bottiglia di vino (viene addebitato il costo del servizio per il vino. $ 25 a bottiglia)
Cena in famiglia con i miei tre bambini (12,10,8 anni), per loro kids menu con un filetto piccolo ad un prezzo corretto, per me e mia moglie due nelle bistecche Ribeye cotte alla perfezione e che buone le patatine fritte “shoes string”!
Torneremo sicuramente!
Our server rarely checked on us. She did not tell us about the catch of the day. I over heard Jesse telling another table and he graciously came to inform us. He was very polite and sociable. Mind you he was not our server. At the end of the night we tipped him as well.
Anniversary
The only bad experience we had was that the setting sun shined directly into my wife’s face for about 30 minutes. They couldn’t block it so she sat where my head blocked the sun on her. But we thought Kyle was great!
Our server Craig & staff were awesome! Delicious food, great company, and a “WOW” view! Mahalo!
I lost my initial long write up but let me summarize:
Server Daniel - The best and world class server in so sO SO MANY ways! Aloha Daniel.
Food: Impeccable.
Can't wait to return.
Aloha!
Wonderful Anniversary dinner. Justin was amazing, the lobster Mac and cheese was over the top incredible and the filet was cooked perfectly. The chocolate strawberries flambé was a wonderful end to a beautiful night.
Not up to the Ruth’s Chris standards we have experienced in other locations. I hosted a large party and the service was absolutely intolerable. Steaks not prepared on “hot plates” as other restaurants. Food mediocre. I recommend Lahaina Grill.
Excellent service and great food.
