Ruth's Chris Steak House - Kohala Coast
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you'll soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, you will find that this is the steakhouse to which others aspire.
Support Ruth's Chris Steak House - Kohala Coast during COVID-19
Safety precautions
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Menu
How can Ruth’s Chris run out of its signature au gratin potatoes and since when is there gristle in a filet?
Birthday party was wonderful. Brought out special dessert
Foods were a bit solty. Very expensive.
Bryan was a great server, food timing and temperature was excellent. Always a great place to have a special occasion great atmosphere.
Bryan took exceptional care of us. Wonderful meal and excellent service.
Plastic in my Salad— Long hair in my lobster Mac and cheese— never going back
Thank you for bringing your concern to our attention. Please know that we take reports like this very seriously. Please reply with your contact information, including a phone number, to us via direct message so we can speak with you directly and investigate this matter further. Thank you!
Ruth Chris is one of the few places on the Kohala Coast that has reliably good food and service.
Wonderful meal - enjoyed the evening. Gregg was professional and courteous and we appreciated his recommendations.
Great food.
We were on vacation. As always they did an excellent job.
Group of 6. Mike was our server and he was amazing! Everyone"s steak was perfect, as were the sides and desserts. Fantastic dinner!
Had a wonderful time. Food was delicious and well presented. Oysters Rockefeller were a hit with the table along with the Spicy Shrimp.
We are looking forward to our return visit on Friday.
We will never return. The service was great and that was the only good thing. The calamari came out and was unbearably chewy, so we sent it back. My husband ordered the bone in New York strip, “a house favorite” for $76, and it came out black and blue (raw) with no sear, as if it had been cooked in an oven. So that went back to the kitchen for more cook time. The presentation of the steak was awful. Served on a tiny plate, in a pool of fat and the plate was splattered and very unappetizing looking. My fish dish was mediocre at best. The sides tasted like they were frozen and reheated. To top it off, the server brings out a plate of strawberries (probably 3 strawberries total, halved) as a closing treat to our meal, how nice right? When the check comes, we see we are charged for this item, which we did not order, and thought it to be a nice gesture on the house. This restaurant completely missed the mark! Unacceptable price tag for the food experience we had.
We had an amazing meal. The table was located in an area that my guest had the sun in her eyes and had to wear sun glasses during dinner. Other than that it was perfect
Good good good. Price a bid high but maybe expected for this part of the island
Food was consistent for Ruth's Chris. Steaks were great and sides were flavorful. Wine list was pretty good and nice selection by the glass as well. We were expecting a less casual restaurant but a number of patrons were in shorts/t-shirts so was not the more upscale experience we may have been expecting. It's Hawaii so I guess it's more casual but just wanted to note in case people thought this was a fine dining experience. If you want a nice steak this is a good choice.
The Chilean sea bass was fabulous each of the side dishes can feed 2-3 people. We had the chocolate lava cake for dessert....outstanding!
My waitstaff was excellent. My T bone sirloin had a lot of gristle and was essentially inedible. The tenderloin side was great. Sides were great as they always are. Value not so good given meat quality.
We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!
Was one of the best dining experiences I’ve had in a long time on the island; food, service and ambiance. Thank you to our waiter Thomas for being just a the right level of attention without overdoing it! Thanks to him, chef, and all!
This Ruth's Chris does not hold up to the high quality standard that most Ruth's Chris restaurants offer. Waiter did not know what wines to recommend based on dinner selections, steak came out overcooked, ambiance was old and tired, overall experience was disappointing.
Great night! Great dinner!
Ruth’s Chris has become a habit of ours while on vacation. We visited the Maui location two years ago, and now this one, and it didn’t disappoint. The service and the food were right on the spot, without anything being over the top or pretentious. Another solid experience.
Food was good as usual. Servers were friendly and polite but somewhat inattentive. (No bread dishes, didn’t bring a new plate for sharing vegetable side dishes)
Great steaks. We had bone-in filets and they were spectacularly good. The sides were very good. They were happy to split a Caesar salad for us. We have been eating a more plant forward diet, feeling great from that, but this was a treat and it was wonderful. Definitely pricey. We have gone to Ruth’s Chris about once a year for a couple years. Plan to continue this tradition.
Eric Parisini went out of his way to make sure we had a wonderful dinner tonight. We dine at Ruth’s Chris fairly often. The food is consistent from restaurant to restaurant. Eric’s attention to excellence made this experience stand out
As always, RC is a fantastic dining experience. We were happy to find a RC on the Big Island during our stay. The food was excellent, prepared just right, our waiter was on top of our needs and made our dinner very special. I have a pepper allergy and it’s in my notes. Everyone who served us knew about it and discussed it with the chef. Thank you everyone for making our dinner GREAT.
We were happy that we were able to get reservations. The staff were pleasant and helpful. My steak was not medium rare, as ordered but our waiter insisted on making me another one, it was delicious. Overall. We had a pleasant dining experience and would be happy to return when visiting here again.
The steaks were poorly prepared...one way overcooked (sent back) and one undercooked (I sliced it and finished cooking it on my plate) The baked potato was stale, hot on the outside but cold enough on the inside that the block of butter never melted. The spinach was cool to the touch. Everything lacked flavor and nothing tasted fresh. Our server, Lisa, was lovely throughout, she made the evening for us.
For the prices they charge the food should be fantastic. We thought “Ruth’s Chris” would be a sure thing as we have never had a bad meal at any one of them anywhere. Wrong. We’ll never return to this one.
We sincerely apologize not everyone's steak arrived perfectly prepared. Would you please consider sending us an private message about this? We would welcome the chance to make things better. Please reply to us directly with your contact information, including a phone number. Thank you!
The service was so slow, it took 30 minutes to get our first cocktail. Waitress was super distracted.
Booth smelled like sour rags. Food was very good when it finally arrived.
As always the food is fabulous, and more than we can eat in an evening. I recommend ordering the Specials that are served if you order by 6pm. The waiters are attentive and going there is always our choice for a special evening out.
Fabulous! Our waiter was great and food was delicious!
I was very disappointed with the ambiance and the steak that I had! The service and our friends still made it an enjoyable evening. We will not be returning!
Excellent!!
Erin Melissa Tiffany are great
Perfect Manhattan
Thomas is too pushy
Dinner was outstanding
Tower full of goodies from the sea
Ribeye perfect
Mahi just right
Crab claws/legs filling
Broccoli and asparagus great
House special coffee delicious
Steaks were overcooked, lobster was dry and tough. First time in forever going to Chris that we did NOT have sizzling plates and steaks. Overall the worst meal I have ever had in the 50+ times I have been to Ruth Chris. The manager was helpful however definitely felt some passive aggressive BS from the waiter. Which was icing on the cake.
Looks like a visit to the Maui or San Diego Ruth Chris is needed. The experience lacked the elegance of Ruth Chris, service was subpar-no run down of specialty plates/ dishes- waitress was arguing with the table across from us-
Meal- our appetizer was seared ahi- really overcooked and white- ate all of it since it took such a long time to get (starving)
Brussels sprouts really oily- wasn’t cool at all
I really hope next time we visit will be different.
Thank you and please take this as constructive criticism only- no offense
We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!
This is to be our last visit. Hostess tries to seat us at a table next to the bussing station then seats us in the middle of loud children claiming no other tables available.
It takes an hour to get your steak that is overcooked.
Not worth the $$$$.
Horrible horrible horrible. Never been so disappointed in my life. Also have never walked out of a restaurant in my life !
Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!
Steak was cold to the touch. Waitresses response was “I’ll get that put onto a 900 degree plate for you”. I’m not crazy about cooking steaks on plates. It made it very greasy and had the reheated taste too it. Crab cake didn’t taste fresh either. Almost tasted like imitation crab. Scalloped potatoes were amazing. Pretty bummed. We were looking forward to an amazing steak.
Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including a phone number so we may speak with you further regarding this experience.
We tried another Ruth's Chris on Maui a couple of years ago and were disappointed in quality of cooking. and would not go back there. The Kohala Coast location lived up to the very high expectations that we have, having frequently gone to Ruth's Chris in Baltimore for special occasions years ago. In fact, our experience this time was the best ever at a Ruth's Chris. A lovely birthday present- keep up the good work!
FAQs
You can order delivery directly from Ruth's Chris Steak House - Kohala Coast using the Order Online button. Ruth's Chris Steak House - Kohala Coast also offers delivery in partnership with Postmates. Ruth's Chris Steak House - Kohala Coast also offers takeout which you can order by calling the restaurant at (808) 887-0800.
Ruth's Chris Steak House - Kohala Coast is rated 4.3 stars by 1056 OpenTable diners.
Ruth's Chris Steak House - Kohala Coast does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
