Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel, Cherokee, NC

Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

Name: Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel
Address: 777 Casino Drive, Cherokee, NC, United States, 28719
Telephone: (828) 497-8577
Price range: $50 and over
Rating: 4.4

4.4

5036 Reviews

$50 and over

Steakhouse

Top Tags:

Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in the Harrah's Casino in Cherokee, NC serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side… dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth's Chris' genuine hospitality. So whether you're a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested.

Make a reservation

Party Size

2 people

DateTime

Nov 29, 2023

7:00 PM

Booked 131 times today

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Elegant
Price
$50 and over
Cuisines
Steakhouse, Steak, Seafood
Hours of operation
Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm
Phone number
(828) 497-8577
Website
https://ruthschris.com/cherokee
Payment options
AMEX, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Business Casual
Private party facilities
Coming soon!
Private party contact
Paul Delgado: (828) 497-8577

Location
777 Casino Drive, Cherokee, NC 28719
Neighborhood
Cherokee
Cross street
on Casino floor off the Rotunda
Parking details
Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Wine

Featured in

36 Asheville / Western North Carolina Restaurants to Love This Valentine's Day

Popular dishes

What 5,036 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.4Food
4.5Service
4.5Ambience
4.1Value

Noise • Moderate

Loved For

Asheville / Western North Carolina
Most Booked
Asheville
Romantic
Asheville
Good for special occasions
Asheville
Most Booked

5,034 Reviews

CD
CornDog
Cincinnati
2 reviews
vip
4.0
2 reviews
Dined 1 day ago
overall4food5service5ambience3
The steak was amazing and the prices aren’t terrible. The kitchen was behind so we did have to wait a bit for our entrees but our server Judy was very sweet and made the experience better. Overall the dinner was good and my partner and I will come back again.
Is this helpful?
DJ
DavidJ
Charleston
6 reviews
3.0
6 reviews
Dined 2 days ago
overall3food3service3ambience2
Not what one would expect from Ruth’s Chris. I get that it’s in the middle of a casino but the price is the same. The food and service is not as good as other Ruth’s Chris restaurants I have been to.
Is this helpful?
PP
PatP
Wilmington
3 reviews
5.0
3 reviews
Dined 2 days ago
overall5food5service5ambience5
We were there early, 4:00 so it ws quiet. Petite filet did not disappoint. Husband got NY Strip Steak…equally wonderful. Love Ruth’s. We go there every time we’re at the Casino.
Is this helpful?
SB
SharonB
Mississippi
2 reviews
5.0
2 reviews
Dined 3 days ago
overall5food5service5ambience5
Everything was great about our experience. This service was absolutely excellent.
Is this helpful?
OT
OpenTable Diner
E. Tennessee
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Amazing Food. We love everything about Ruth Chris. Thank you for amazing food and Staff.
Is this helpful?
M
Mark
Western NC
1 review
4.0
1 review
Dined 4 days ago
overall4food4service4ambience3
Waitress was great and kept checking in. Food was as great and for the first time we were happy with the date. Price wasn't horrid but for 2 adults expect high end dining and pricing to match.
Is this helpful?
D
Doc775
Richmond
33 reviews
vip
4.0
33 reviews
Dined 4 days ago
overall4food5service5ambience4
The lobster Biss was not quite warm enough. Chop salad was great. My ribeye steak was cooked perfectly and it was very tender. Cheesecake dessert was well done meaning it was cute and tasty.
Is this helpful?
S
Sadtosay
Western NC
1 review
2.0
1 review
Dined 5 days ago
overall2food2service1ambience2
Service was absent. We were ignored, food took forever and arrived cold. Was never visited by our server after order was taken ans sat for over 40 min with no acknowledgment. Josh a manager came and took care of us. Sad as it was my husband's birthday.
Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 3 days ago
Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. So we can learn more, please consider sending us your contact information, including your name and a phone number. Thank you!
Is this helpful?
DD
DanelleD
Atlanta Metro
9 reviews
5.0
9 reviews
Dined 6 days ago
overall5food5service5ambience5
We had an excellent time at Ruth Chris, we spent Thanksgiving there, group of 5 adults ranging from 27 to 66yrs. Service was outstanding as well as the food. If you are visiting Cherokee and want excellent wait staff, top notch food and drinks, this establishment will not disappoint.
Is this helpful?
RH
RussellH
Los Angeles
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience5
The wait staff and managers were extremely professional, warm and attentive to our every need. The Thanksgiving special menu was great and the preparation of each dish was perfection! My wife said that the entire dinner experience made her feel like she was a princess. It was that good.
Is this helpful?
LW
LorettaW
New York Area
2 reviews
2.0
2 reviews
Dined 6 days ago
overall2food3service2ambience1
Had chips in our glassware and the we all froze and ate with jackets on so of course our food was cold. Thought it was expensive for chipped glassware and freezing.
Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 4 days ago
Thank you for sharing your comments. Our goal is for every part of your experience at Ruth's Chris to be excellent. So that we can follow up with you, please reply with your contact information, including your name and a phone number, so that we may speak with you directly. Thank you!
Is this helpful?
MJ
MaggieJ
E. Tennessee
10 reviews
vip
2.0
10 reviews
Dined 6 days ago
overall2food3service3ambience3
I wouldn’t recommend for holiday. Half hour wait on seating. Over 1 hour wait for food. 21/2 hours from start to finish.
Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 4 days ago
Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us. Please reach out to us directly with your contact information, including your name and a phone number. We hope to hear from you soon.
Is this helpful?
MM
MarkM
E. Tennessee
1 review
4.0
1 review
Dined 6 days ago
overall4food5service4ambience4
Overall very good. Staff was adequate but not a typical Ruth staff. I understand it is tough to find people. When you pay $500 for dinner you have expectations.
Is this helpful?
KK
KathyK
Western NC
1 review
3.0
1 review
Dined 6 days ago
overall3food2service5ambience3
Thanksgiving meal. Turkey great, stuffing over seasoned, green beans toooo al dented, cranberry worst I ever ate. Desert good.
Is this helpful?
J
Jeepster
Western NC
2 reviews
5.0
2 reviews
Dined 6 days ago
overall5food5service5ambience5
Our second Thanskgivig Dinner at RC. After last year we knew we would be back. Staff is amazing. This yr we had Abi as our server. She was very attentive and made sure my steak was done to perfection. She was able to make adjustments as we requested to the Thanksgiving dinner making everyone's experience a delight. The food was excellent and the drinks were even better! Great bartender. Thank you RC for making our Thanksgiving dinner such a great experience.
Is this helpful?
OT
OpenTable Diner
E. Tennessee
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience4
Thanksgiving dinner was delicious. Turkey was cooked to perfection.
Is this helpful?
S
Smacgolf
Atlanta Metro
1 review
vip
5.0
1 review
Dined 6 days ago
overall5food5service5ambience4
Garrett provided excellent service. Thanksgiving turkey dinner and steak was very good. Noticeably improvement made when the service and food quality versus a few previous visits. Thanks.
Is this helpful?
N
Ndirish74
New Orleans
2 reviews
5.0
2 reviews
Dined 6 days ago
overall5food5service5ambience5
My wife and I ate Thanksgiving dinner. It was a 3 course meal. The turkey was perfect; not dry at all. The herb sausage stuffing complemented the dish perfectly. I do not like sweet potatoes; however the sweet potato soufflé was so good that it changed my mind on sweet potatoes. Our server was phenomenal. The atmosphere was amazing and quiet. Can’t wait to eat there again. They really did an amazing job for a holiday dinner
Is this helpful?
OT
OpenTable Diner
Tampa
1 review
2.0
1 review
Dined 6 days ago
overall2food4service2ambience2
This location was not like any other Ruth’s Chris. It almost was like an applebees for service and ambience. I realize that’s harsh to say but here is why: Our table (while we could view the fire place and Tv fireplaces) was right next to the kitchen door. waitstaff continuously walk ran by our table but they didn’t mean they paid us any attention. Our plates were left sitting on the table after each course. Our silverware wasn’t placed when we first arrived and it was never cleared and replaced. A restaurant of this caliber should clear all flatware and replaced after each course. the manager walked by NUMEROUS times and ignored our table but yet stopped by 2x at the table next to us. Both of which we were parties of 2. Of course, food was great and no complaint there. I would recommended moving table around so the few aren’t right outside the kitchen. I would also suggest more training on how to clear tables in between each course.
Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 4 days ago
We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. Thank you!
Is this helpful?
AK
AngelaK
St. Louis
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience5
So thankful that you were open and serving the traditional Thanksgiving dinner. Our cocktails were fantastic, the food amazing, the staff was helpful and courteous. We enjoyed all of it!
Is this helpful?
OT
OpenTable Diner
Atlanta Metro
5 reviews
5.0
5 reviews
Dined 6 days ago
overall5food5service5ambience5
Great Service! Our server Michael was excellent, friendly, very attentive to details and made us feel valued. We had the Thanksgiving Day meal it was excellent as well! Great dinning experience! Will definitely be back!
Is this helpful?
EW
EddieW
Charlotte
7 reviews
2.0
7 reviews
Dined 6 days ago
overall2food3service2ambience3
Everything was slow and food average at best. Place is not what it used to be.
Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 5 days ago
We are sorry to see that it looks like your experience with us was less than favorable. We would like to know more. Please consider sending us a private message with your contact information, including your name and a phone number, so we can follow up on this. Thank you.
Is this helpful?
JR
JRod03
Tampa
36 reviews
5.0
36 reviews
Dined 7 days ago
overall5food5service5ambience5
Wonderful food, great service, and the fact it is at the Harrah's Casino makes it a great place to eat and go right to the action afterwards
Is this helpful?
RG
ResortGetAway
Atlanta Metro
5 reviews
5.0
5 reviews
Dined 7 days ago
overall5food5service5ambience5
Very relaxed environment with both 2 guest booths and table. Great wait-staff service from seating to leaving.
Is this helpful?
KD
KennethD
Western NC
1 review
4.0
1 review
Dined on November 21, 2023
overall4food3service5ambience5
The food was mostly ok. Lobster mac and cheese. The lobster is just dumped on middle not mixed in and they must put in oven that way because the lobster is dried out and ruined. Ribeye steak was nothing special but overall a decent meal.
Is this helpful?
OT
OpenTable Diner
Charleston
1 review
5.0
1 review
Dined on November 21, 2023
overall5food5service5ambience5
Awesome service and food! Sean was fantastic with his customer service!!!
Is this helpful?
OT
OpenTable Diner
Western NC
1 review
5.0
1 review
Dined on November 21, 2023
overall5food5service5ambience5
Celebrating a 70th birthday and the evening was Wonderful!!!!
Is this helpful?
OT
OpenTable Diner
Western NC
2 reviews
5.0
2 reviews
Dined on November 20, 2023
overall5food5service5ambience5
Great experience!!!!! Excellent service!!! Food was extraordinary!!!!
Is this helpful?
RR
RonR
Western NC
1 review
5.0
1 review
Dined on November 20, 2023
overall5food5service5ambience3
We chose the petite filets with shrimp and lobster tail- both were very good. The meal came timely, hot, cooked to our liking, and with the buttered mash potatoes was excellent. The crab cake appetizer was great as well ! Our waiter, Jeff, was very knowledgeable of the menu, food, and overall very polite. This was our first visit and he assisted in our choices. The chocolate desert was incredible!
Is this helpful?
b
byuboy
Atlanta Metro
16 reviews
3.0
16 reviews
Dined on November 20, 2023
overall3food4service1ambience5
Food was great. My wife’s steak was well done and not med well. The waitress started out ok and lost it at the end. My wife was angry for the fact that the waitress literally sat the boxes down in a not so nicely way for me to plate my own food. I do not mind playing my own food but hand my boxes to me and not throw them in the table. We had another horrible experience the day before at another Ruth’s Chris restaurant the day before. It was the waiter also.
Is this helpful?
EH
EllenH
Atlanta Metro
2 reviews
5.0
2 reviews
Dined on November 19, 2023
overall5food5service5ambience4
Great food- wonderful server/ did not rush us at all even though they were very crowded
Is this helpful?
JC
JenChrisTN
Western NC
2 reviews
5.0
2 reviews
Dined on November 19, 2023
overall5food5service5ambience5
The food and service were excellent! Had a perfect seat and ambience next to the fireplace.
Is this helpful?
PS
PatriciaS
E. Tennessee
20 reviews
vip
5.0
20 reviews
Dined on November 19, 2023
overall5food5service5ambience5
Really appreciate Tom accommodating us while working the bar. He always provides excellent service with pleasure. Great menu selections, wee prepared and delicious food. Looks forward to our next visit.
Is this helpful?
s
sarah
Atlanta Metro
2 reviews
vip
2.0
2 reviews
Dined on November 19, 2023
overall2food1service3ambience4
Overcooked and dried steak. Asparagus was dried too
Is this helpful?
OT
OpenTable Diner
Las Vegas
1 review
5.0
1 review
Dined on November 19, 2023
overall5food5service5ambience5
We were seated very close to our reservation time. I can’t remember his name but our server was outstanding!
Is this helpful?
OT
OpenTable Diner
Greensboro
2 reviews
5.0
2 reviews
Dined on November 18, 2023
overall5food5service5ambience5
The server we had tonight was outstanding. He went above and beyond to make my wife’s birthday a memorable one. Thank you
Is this helpful?
SV
SamV
Las Vegas
2 reviews
1.0
2 reviews
Dined on November 18, 2023
overall1food2service1ambience2
Service was poor. Waitress never came to check on us if we needed anything - we never saw her. stuffed chicken had nothing stuffed in it. Petite filet was tough and overcooked. Terrible.
Is this helpful?
TJ
TravisJ
Western NC
1 review
5.0
1 review
Dined on November 18, 2023
overall5food5service5ambience5
Everything was Great! The swait time, the service and the food was Great.
Is this helpful?
OT
OpenTable Diner
Las Vegas
2 reviews
5.0
2 reviews
Dined on November 17, 2023
overall5food5service5ambience5
The servant food was outstanding. We had an awesome dinner
Is this helpful?
KI
KIDD
Western NC
4 reviews
vip
2.0
4 reviews
Dined on November 17, 2023
overall2food3service4ambience4
Had the reservation for a few weeks and had finally decided to try the tomahawk ribeye. When we arrived we were informed they had NO bone in steaks. So we couldn't even get the cowboy ribeye. Got the regular ribeye and instead of medium it came out raw. We sat with empty glasses most of the night as no refills ever came.
Is this helpful?

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers

Screening
- Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel using the Order Online button.

Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel is rated 4.4 stars by 5036 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Nov 29, 2023

7:00 PM

Booked 131 times today

Order delivery or takeout

Google Map for Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

777 Casino Drive, Cherokee, NC 28719

Dining areas

Additional information

Cross street
on Casino floor off the Rotunda
Neighborhood
Cherokee
Hours of operation
Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm
Price
$50 and over
Cuisines
Steakhouse, Steak, Seafood
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.
Payment options
AMEX, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Wine

Website
https://ruthschris.com/cherokee
Phone number
(828) 497-8577
Private party facilities
Coming soon!
Private party contact
Paul Delgado: (828) 497-8577

Featured in

36 Asheville / Western North Carolina Restaurants to Love This Valentine's Day

Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Featured in

36 Asheville / Western North Carolina Restaurants to Love This Valentine's Day

Popular dishes

Filet

Caesar Salad

Petite Filet & Shrimp

Menu

What 5,036 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Screening

FAQs

Does Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel offer delivery through OpenTable or takeout?

How is Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel restaurant rated?

Is Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Featured in

36 Asheville / Western North Carolina Restaurants to Love This Valentine's Day