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Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

4.4
4.4
3817 Reviews
$50 and over
Steakhouse
Now Open: We look forward to serving you soon.


Ruth's Chris Steak House in the Harrah's Casino in Cherokee, NC serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side… dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth's Chris' genuine hospitality. So whether you're a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested.

Make a reservation

2 people

7:00 PM


Booked 116 times today
Experiences are available.

Order delivery or takeout

Options

  • Order online

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Steak, Seafood

  • Hours of operation

    Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Phone number

    (828) 497-8577

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    Coming soon!

  • Private party contact

    Paul Delgado: (828) 497-8577

  • Neighborhood

    Cherokee

  • Cross street

    on Casino floor off the Rotunda

  • Parking details

    Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.

  • Additional

    Banquet, Bar/Lounge, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Wine

Experiences

  • Caymus TasteMaker Dinner

    $130.00 per person

    Oct 12, 2022 only
    Celebrate the Wagner family and their acclaimed portfolio of wines at this exclusive event. Explore the menu and reserve your spot today. Amuse-Bouche: Annie’s Chicory Salad with Italian vinaigrette paired with Emmolo Sauvignon Blanc. First Course: Pan-Seared Sea Scallop with lobster sauce paired with Mer Soleil Chardonnay. Second Course: Smoked Pork Belly with red cabbage & apple slaw paired with The Walking Fool Red Blend. Third Course: Filet with Rosemary Charred Wild Mushrooms with zucchini and twice-baked potatoes paired with Caymus Cabernet Sauvignon. Fourth Course: Mocha Espresso with vanilla bean chantilly cream served with Coffee & Tea. Price does not include tax and gratuity.

Popular dishes

What 3,817 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • Asheville / Western North Carolina

    Special Occasion

  • Asheville / Western North Carolina

    Most Booked

  • Asheville

    Romantic

  • Asheville

    Special Occasion

  • Asheville

    Most Booked

Sort by

Filters

  1. CA

    CAROLINEK

    Western NC

    1 review

    4.0

    1 review

    Dined today

    overall4food3service3ambience5
    We love Ruth Chris however this time there were issues with food and service we ordered med and med rare filets and they came shoe leather well done & med well the manager handled the situation well but the server well very nice was very very slow & forgot things
  2. JT

    JenniferT

    1 review

    2.0

    1 review

    Dined 1 day ago

    overall2food1service2ambience3
    Worst experience we have had here. Will not be back. Food was poor quality for the price.
  3. OT

    OpenTable Diner

    Mississippi

    10 reviews

    5.0

    10 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    A wonderful place for a great steak!
  4. LP

    LenP

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service4ambience4
    Outstanding food. Best steak you will find in a chain restaurant.
  5. OT

    OpenTable Diner

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Amazing meal with exceptional service!
  6. JH

    JamesH

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Delicious food and atmosphere. Well worth it. We'll be back
  7. d

    drichter

    Charlotte

    5 reviews

    vip
    2.0

    5 reviews

    Dined 3 days ago

    overall2food2service3ambience4
    Overall Ruth Chris is a good steakhouse. The problem we had last night was that when they brought my steak out, I requested medium temperature and it was cooked well done. It was so tough I could not cut through the stake to verify that the gray inside wasn’t just on the end and that it was actually pink in the middle where it should be. In doing so, I had to lift the steak up with the fork and knife to move it around it is up splashing grease all over my brand new Travis Matthew $100 golf shirt. After back-and-forth conversation with the manager, they eventually gave me a voucher for $50 towards any thing in any shop here at the casino. But there is nothing here that is a suitable replacement and it’s only half the value of the shirt. By the time my steak came, the side dishes we ordered were cold, my father had already finished his entire meal, and for some reason they brought out Cream spinach instead of a replacement dish of asparagus which we also did not eat. Instead of comping a significant portion of the bill or maybe even factoring in the cost of the shirt into reducing our bill plus a comp for the steak in the vegetables, I had to request that they remove the vegetables off the bill a cup of coffee that we were promised would be no charge, and still basically end up paying full price for our meal. With what amounts to a worthless $50 voucher.

    Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 1 day agoHi drichter, we are very sorry to hear that your experience was less than satisfactory. Your comments will be shared with the rest of the team.

  8. ML

    MLR123

    Baton Rouge

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service4ambience4
    GREAT FOOD. DESSERT WAS NO MORE THAN A 3. HAD BREAD PUDDING, A LITTLE TOUGH FOR BREAD PUDDING.
  9. JK

    JanetK

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    This was the first time Dining here. The hostess and server were friendly, smiling and genuinely beautiful people. They looked after us with exceptional care. We were celebrating our 50th Anniversary and the server made it extra special for us. We will definitely be dining here again!
  10. SS

    SharonS

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food3service5ambience5
    Everything was great except for my fillet was burnt around the edges otherwise the shrimp cocktail was delicious and Caesar salad was great.
  11. SW

    SusanW

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service2ambience5
    Food was terrific. As usual. Our table was in a perfect location. Fire nearby. Booth. Privacy. We loved the ambiance. For the first time ever at Ruth’s Chris. The service was way below par. We were left to ourselves. Had to ask to have table cleared. No one ever asked to refill wine or coffee. Had to walk to front station to get our bill. Felt like two old invisible women.
  12. JP

    JeffP

    Western NC

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Our server Solomon (I believe that’s right) was excellent. Always have a good experience dinning at this Ruth Chris and highly recommend this restaurant!
  13. OT

    OpenTable Diner

    Western NC

    1 review

    vip
    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Wonderful food and atmosphere, Jess our server was excellent.
  14. DJ

    DavidJ

    Charleston

    2 reviews

    2.0

    2 reviews

    Dined 5 days ago

    overall2food2service3ambience3
    It was not up to their standards. This is not the first time I’ve experienced this in this particular Ruth’s Chris, but it will be the last. My steak was improperly prepared (filet ordered medium rare and delivered medium well and cut in half). The order was otherwise botched (wrong accompaniment), which was quickly rectified. My wife’s order (bbq shrimp) arrived cold and the chopped salad was a bit off. We live in Knoxville and dine at the Ruth’s Chris here with no issues. If they put up the brand and charge the prices, they should have the same quality. An aside, the prices for drinks are outrageous, really. Of course, this is across the brand.
  15. HR

    HeatherR

    Las Vegas

    17 reviews

    vip
    2.0

    17 reviews

    Dined 5 days ago

    overall2food2service3ambience2
    Bartender yelled "F*ck you" at someone LOUDLY. My filet, ordered medium rare came out almost well done. Just was not what we are used to at Ruth's Chris.
  16. G

    Gwennie

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    We loved the trio. Wedge salad was good size and delicious. Only complaint, which I wouldn’t call a complaint, is lack of cherry tomatoes. Steak was prepared and served sizzling hot and lobster was easy to eat. Creamed spinach excellent!!! We don’t usually get dessert with a meal because the amount of food is filling but the dessert was so worth it!!! We’ve never been let down with Ruth’s Cherokee.
  17. ST

    SheilaT

    Naples

    33 reviews

    3.0

    33 reviews

    Dined 6 days ago

    overall3food2service4ambience2
    Asparagus and shrimp undercooked while steaks and potatoes overcooked. Not their finest evening. Sitting outside bathroom door was not the best ambiance either.
  18. RT

    RonaldT

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    We had the most precious waitress who looked after us in a great caring and helpful way. All the staff were very helpful. the food was great. a little expensive but blame that on Biden or Putin????
  19. SF

    SteveF

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined 6 days ago

    overall1food1service1ambience2
    Worst Ruth’s Criss experience yet! The steak was way over cooked ordered medium rare instead got well done. The fist we ordered was undercooked and still transparent. The offer to replace the fish was refused because after biting into a fishy, smelly, cold piece of fish, who wants to try another one. The steak was sent back and 20 minutes later was returned and was still over cooked. Never again!

    Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded 2 days agoSteveF, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We appreciate you bringing this to our attention.

  20. DR

    DavidR

    San Francisco

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    You know, it’s always great at Ruth Chris Steakhouse! We were 15 minutes late for our reservation, no problem! The whole staff are the best and of course The Food is alway the best!
  21. MT

    MaraT

    Wilmington

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Was really nice. Waitress was awesome and was great recommending items on the menu.
  22. KK

    KristenK

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5
    My first visit and I can say I will absolutely go back! Our server was fantastic, knowledgeable and friendly. Her name started with a D..maybe Devan? Long blonde hair. Kudos to her for doing her job with such class! The food was top notch as well.
  23. l

    larrys

    Las Vegas

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5
    our server LAURA WAS OUTSTANDING SHE WAS FRIENDLY
  24. FR

    FRANKLINW

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience5
    The food was good, the Cheese Cake and Creme Brulee was excellent. The atmosphere was very relaxing. We will be going back
  25. BC

    BobbyC

    1 review

    3.0

    1 review

    Dined on September 15, 2022

    overall3food2service3ambience4
    The portions was small and the food was very under cooked
  26. AR

    AngelaR

    Greensboro

    55 reviews

    vip
    5.0

    55 reviews

    Dined on September 14, 2022

    overall5food5service5ambience5
    The manger Jennifer is amazing Marissa was our server! She was amazing. Love this place.
  27. UW

    UWSdiner

    Nashville

    24 reviews

    vip
    2.0

    24 reviews

    Dined on September 14, 2022

    overall2food3service2ambience2
    We eat here regularly when we visit the casino and this visit was quite disappointing. The service was flat and inattentive, the food was just average and took forever to come up between the courses. It was just like eating at any kind of a restaurant with an extremely overpriced menu… We were very disappointed and we will think twice before eating here next month for our next visit…
  28. JC

    JamesC

    1 review

    3.0

    1 review

    Dined on September 14, 2022

    overall3food1service5ambience5
    My filet was fatty, seemed like a lower cut of meat
  29. GF

    GaryF

    1 review

    5.0

    1 review

    Dined on September 13, 2022

    overall5food4service5ambience4
    Professional staff who wait on you with a smile.
  30. TC

    ThomasC

    Western NC

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 12, 2022

    overall5food4service5ambience5
    Service and food were very good except for the spicy shrimp. The appetizer came out with 8 shrimp and 1/2 lemon, no cucumber salad. Very disappointed in the appetizer this time. Otherwise, every else was great.
  31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 12, 2022

    overall5food5service5ambience5
    We has a reservation and everything went well . Our waitress Candace was awesome. She went all out to get us what we wanted. Can’t wait to go back again.
  32. OT

    OpenTable Diner

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on September 12, 2022

    overall5food5service5ambience5
    Very good food and service.
  33. SG

    SteGee

    1 review

    2.0

    1 review

    Dined on September 11, 2022

    overall2food2service4ambience4
    Pros: Server was great. Staff friendly. Cons: Food not up to par, especially for price. Crab cakes were the worst I've ever had - not seasoned, mushy. Mashed potatoes had large slices of potatoes/not mashed. A very different experience than previous visits, disappointing.
  34. GM

    GeorgyM

    Raleigh

    6 reviews

    vip
    2.0

    6 reviews

    Dined on September 11, 2022

    overall2food2service3ambience4
    Overall - overpriced for quite mediocre food quality. Lobster bisque, mac & cheese and crab cakes were of an average diner quality. Maybe they've got a new chef but it was our last time there.
  35. OT

    OpenTable Diner

    Western KY

    1 review

    3.0

    1 review

    Dined on September 11, 2022

    overall3food3service3ambience3
    Steak not up to usual quality. Taste was ok. Just tough.
  36. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    We had the selection off the Ruth's classics menu and it was great deal
  37. J

    Jann

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service4ambience5
    The food and wind were spectacular .. the waiter was very kind very knowledgeable but it was so busy that he forgot to bring our bread and he offered after dinner coffee and charged for it but was so busy he forgot to bring it .. he removed it from the ticket of course. He was outstanding at his job and very pleasant .. the place was just extremely busy. We were seated 15 minutes early. He made very good recommendations.
  38. JS

    JanetS

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5
    Excellent, Jennifer and her staff went the extra mile to ensure our Anniversary was great! Thank you!
  39. RO

    RONNIEC

    Atlanta

    37 reviews

    vip
    5.0

    37 reviews

    Dined on September 8, 2022

    overall5food5service5ambience5
    We have visited restaurant three times in the last two weeks. The food and service was very good. Jennifer and her staff work very hard, realizing they are very short on employees , Jennifer meets the guests and cleans tables, and assist in making sure the customer enjoys their dining experience. GREAT JOB!
  40. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5
    You must go there. The food and service is great.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel using the Order Online button.

Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel is rated 4.4 stars by 3817 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 116 times today
Experiences are available.

Order delivery or takeout

Options

  • Order online
Google Map for Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

777 Casino Drive, Cherokee, NC 28719

Additional information

  • Cross street

    on Casino floor off the Rotunda

  • Neighborhood

    Cherokee

  • Hours of operation

    Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Steak, Seafood

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Wine

  • Phone number

    (828) 497-8577

  • Private party facilities

    Coming soon!

  • Private party contact

    Paul Delgado: (828) 497-8577

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