Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel
Menu
I have a Ruth's Chris in the city I live in but have never been and wanted to dine somewhere special for my hubby's 50th. The service was outstanding and our meal was delicious. I will definitely have to visit the one close to where I live on a special occasion dinner soon.
7:45 reservations and we were seated at 8:25pm. 10 mins to get water. 20+ mins to get served first glass of wine. We were ready to walk out waiting on our meal. The food was very good but something was very off with service on our special date night.
Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!
It was wonderful. The food and service was great. We were especially impressed that the manager was working as hard as any wait staff-not just handing out orders. Very enjoyable
Service was not good. 20 mins to get drinks. Long waits between. Food was great. Seemed to be understaffed.
Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.
Steak was delicious! Amazing sear and seasoning- waited 20 mins even though we have a reservation. Restaurant was over booked. Hosts were pleasant though a kept us appraisals of our wait time- they were out of several steaks and the scallops. The price fixed meals were a good value and even allowed us to get the dessert we wanted for a small up charge. Dessert was delicious. Ate the filet and lobster combo and other than the roasted cauliflower being almost raw- the meal was delish! Hubs said his au gratin potatoes were excellent. Definitely make a reservation!
The food was fantastic and the service from Christy was fantastic. This is our 5th time visiting Ruth’s Chris Cherokee and it has proven to be the best premium steakhouse chain in America time and time again.
Always enjoy Ruth's Chris at Harrah's Cherokee. Food and service are always excellent. Highly recommend them!!!
Steak was over cooked and tuff potatoes were very good scallops were good but were very small
There was a large piece of cardboard in my caesar salad. I was not pleased with the manager or server's response (or lack thereof) to the situation.
Karen, thank you for your candid review. We strive for the highest brand standards in terms of quality, service and atmosphere. We would welcome the opportunity to earn back your business. Please send your contact information, including a phone number, to us as a private message so we may speak to you directly. Thank you!
Delicious!
The food was wonderful and service. steak was cooked perfection.
The food was delicious. Had a petite sirloin 11 oz came to the table searing hot throughout the whole steak eating it stayed hot. Atmosphere was subdued. This is our second time to this restaurant and both times have been fabulous!
Everything was excellent but a little disappointed in the cocktails! Alcohol content was little and price was a lot - $12! I spent $24 for two drinks and was disappointed. Ordered 2nd drink thinking maybe they just messed up on the first!
Loved it. The wait staff was awesome and the service unmatched.
Awesome staff and fantastic food. Everything was excellent!
Food was good but very expensive for what you get. Steak was perfectly cooked. Sea bass was a bit rubbery and the plate served on was ridiculously hot. Skinny fries were so skinny and overcooked they were like the crispy onions you put on a green bean casserole. Wine by the glass was outrageously priced, but that is the venue. Service was impeccable.
The food, drinks and service were exceptional this time. We had steak and the grilled scallops as the main course with soup and wedge salad all items were excellent. Love their bread.
Was good, server was new and couldnt answer questions but again, she was only there for couple weeks
The host and our waiter Patrick were very attentive and provided excellent service.
The only thing negative is that they let people in looking like slobs. They should enforce a dress code.
Brenda did a great job in waiting on us. Our son was turning 21 and she offered up different drink ideas to celebrate. She also had an excellent knowledge of the wine list. Food was excellent as always.
Excellent atmosphere and great food as always. Very professional and knowledgeable and friendly. Our food was served super hot and was so tasty and fresh. We will definitely be back
LOVE this Restaurant . Great food and service. Always enjoy going to Harrahs Casino & Ruth Chris.
We only had wedge salads, soup and dtuffed mushrooms. Soup and mushrooms were barely warm. Overall fair but over priced.
Great staff . Steaks always the best. Good menu variety.
Love eating here with my family for birthdays and celebrations, the food is always exceptional and worth it!!!
Great food and unbelievable service, highly recommend!
Excellent food and service,
I wish they had reminded me to present my rewards card at payment. I spent $200 at dinner for two, and forgot to get the rewards points
Great ribeye steak!
Our waitress was wonderful. Our food was great and cooked very well. I’ll recommend this place. The wine list was also amazing. Everyone made sure that we were happy with everything. All the food came out just in time.
Our favorite place to eat, been there multiple times, always fantastic, including service.......Cant wait to come back..........
The food is always wonderful. Patrick, our server, has waited on us before. He remembered us and that meant a lot.
Wonderful meal & service was great, server was Patrick, we visit 6 or 7 times a year, we love it, best around, always enjoy
Very good steak very goof food Had reservations for three we were seated at a table for two and had to pull a chair and had to sit on the end of the table it was a little cramped when our food was brought out other than that everything was fine
This is the 3rd time in a row I’ve gotten a petite filet from Ruth’s Chris which was cut off the knarly end, had grisly that you couldn’t chew and had to spit out into your napkin. The first time I sent it back, ruining the eating experience for the table because by the time I got my food, everyone was finished. The second time, I ate around it, leaving half of my $42 steak on the plate. This time, I was able to eat 2/3’s. My husband’s 12 oz filet was also grisly. I think three strikes and you’re out applies here. I’ve been eating at this restaurant for years and find the diminishing quality of their steaks disappointing. I’m sticking with Capital Grill and Morton’s from now on.
Food was outstanding!! This was our first visit and we will definitely be back!
I have dinned at Ruth Chris' around the country and the last two have times have been at Harrah's Cherokee. The worst two pieces of filets I have been served have been from here. So much fat on what is supposed to be nearly perfect cuts of meat. My girlfriend got the strawberry shortcake as dessert and it said it was the worst dessert she has ever been served. We sat by the opening the kitchen which was obnoxious at best. Probably the last time I ever eat this particular establishment.
The food was well prepared and tasty. The experience was worth our choosing Ruth's Chris Steak House.
I recently wrote a review saying this location had slipped. After returning this past week I can say that the previous visit could have been just a bad day. The service was excellent as always and the food returned to its former quality, well prepared items.. My only remaining concern was that after such a bad experience and bad review I have not heard from anyone at the restaurant. I highly recommend giving them a try.
It was a wonderful meal we really enjoyed it I recommend you try it yourself the steaks are immaculate the vegetables are fantastic and the salads are to die for.
