Ruth's Chris Steak House - Downtown Honolulu

4.6
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1868 Reviews
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$50 and over
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Steakhouse
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable dessert and an award winning wine list, you will find that this is the steakhouse to which others aspire.
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What 1868 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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CP
Palm Springs
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Management(mark) was great a long with my server Taylor. The host Emily was even great and showed great customer service throughout the whole time. I was new to visiting in Hawaii and the dinner here just topped it off.

L
Hawaii
14 reviews
Dined 3 days ago
Overall4food4service4ambience4

Dishes were well seasoned and well plated, salads served on chilled plates and steaks served on sizzling plates. Busy restaurant with good teamwork. Excellent dinner. Enjoyable evening.

OT
Hawaii
1 review
Dined 7 days ago
Overall5food5service5ambience5

It was so great
When i wrote honeymoon on the opentable
They gave me free Champagne & free dessert
Server was kind and the steak was great❤️👍

KA
London
9 reviews
Dined on January 14, 2020
Overall5food5service5ambience5

Exceptional service and food! The service and staff were extremely friendly and attentive and the quality of the food was superb. We also went for the early dinner special, which was a great deal!

OT
Los Angeles
3 reviews
Dined on January 8, 2020
Overall1food3service1ambience1

Worst service of any Ruth’s Chris we’ve been to. Incredibly slow, and got order wrong. Left dirty silverware on table rather than clearing it away. Our table was basically in a hallway rather than a dining room. We should have asked to change, I suppose. Overall, a huge disappointment.

Ruth's Chris Steak House - Downtown Honolulu
Responded on January 15, 2020

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

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T
New York Area
6 reviews
Dined on January 7, 2020
Overall5food5service5ambience4

The food and service was excellent. The hostess and manager were very delightful to speak with. The facilities are looking a little old, otherwise I would highly recommend. The bread pudding dessert was to die for.

BH
Hawaii
29 reviews
Dined on January 6, 2020
Overall5food5service5ambience5

Service was outstanding
Steak was cooked as ordered and sides of course was yummy.
The entire experience at Ruth's Chris never disappoints.

DK
Las Vegas
1 review
Dined on January 6, 2020
Overall5food5service5ambience5

Everything was great. Our server, Polly was excellent. The busser (can't remember her name) was excellent too.

OT
Hawaii
2 reviews
Dined on January 5, 2020
Overall5food5service5ambience5

記念日のディナーでしたが、ビーチウォーク沿いの店舗より、ダウンタウンのこちらにして良かったです。

テーブルに記念に赤い花びらのラインでしかれており、シャンパンサービスと娘にも特別なジュースも作ってくださいました。特別感たっぷりで、サービスしてくれたKaoさんはとてもフレンドリーで安心して食べることができました。

ローカルの人々も、特別な機会に利用されている感じでした。
またきたいと思います。

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OT
Tokyo
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

ワイキキのルーズスクリスと比べると店内も広くゆったりしていた。サービスも素晴らしく、アラモアナショッピングセンターからは少し離れているのでタクシー移動したが行く価値のあるお店だった。
注文したのは、ステーキハウスサラダ、エビのカクテル、エスカルゴ、Tボーンステーキ、マッシュルームで大人3人で十分な量だった。帰りのタクシーもお店が呼んでくれて店内で待っていると運転手さんが呼びに来てくれた。

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h
Los Angeles
5 reviews
Dined on January 2, 2020
Overall3food3service2ambience3

Ordered a fine bottle of Italian wine, it never showed up, after 60 minute waiter admitted the barman couldn't find it. No apologies. Steak great, Creamed spinach cold, string fries cold and overcooked, steak
great but so was the bill and the waiting for food and wine that never arrived. Never a word of apology.

OT
1 review
Dined on January 2, 2020
Overall5food5service5ambience5

雰囲気も料理も美味しかったです。 米国サイズの量ですので、日本人はご注意下さい………

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RA
San Francisco
9 reviews
Dined on January 1, 2020
Overall4food4service5ambience5

I'm an avid fan of Ruth's Chris and have been at many of their locations throughout the country. I'm now living in Honolulu and have been there four times prior to this visit. We went on New Year's Day, ordered the Petit Filet, and it was excellent as usual. Everything else ordered was fine, except for the French fries. They were more than overcooked, closer to burnt; they should not have been served, and we should have asked that the item be sent back. It's generally not a good policy to return food to the kitchen for several reasons, so we accepted them as served.

Appetizers and salad were excellent, along with very god service. I'll admit we should have spoken up and returned them, but I'm wondering why they were allowed to come out of the kitchen in the first place.

P
Tokyo
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

とにかく、蟹肉が詰まったマッシュルームは大変美味しくて。
ポーターハウスが売切れで食べれなかったのが残念だけど、トマホークがとても美味しかった。
併設されてるビルの駐車場は日本のクレジットカードが使えないので要注意!!

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EN
1 review
Dined on December 31, 2019
Overall4food4service3ambience3

The steak is excellent and the baked potato is the best I've ever tasted. Service could be better; falls short of other higher end restaurants.

OT
Hawaii
1 review
Dined on December 31, 2019
Overall4food5service4ambience4

とても美味しく楽しい時間を過ごすことができました。

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L
Hawaii
21 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

It's our favorite place to relax after work. Food is great! Service (Erin) EXCELLENT! Always greeted by the hostesses with a smile, the manager usually comes by and checks on how things are, Erin and the other waiters/waitresses are very attentive, polite and efficient!

1 review
Dined on December 29, 2019
Overall4food4service5ambience4

ワイキキ店がいっぱいだった為、こちらを予約しました。
予約にbirthday記載すると、お店からシャンパンとデザートを特別に頂きました。ウェイターもフレンドリーでとても楽しい時間が過ごせました。日本人に人気なのか、7割位日本人だったのが(笑)

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OT
Hawaii
3 reviews
Dined on December 28, 2019
Overall2food2service1ambience4

It was our first time at Ruth’s Chris and we expected great service for the amount of money we were paying for the meal. Our waiter acted and treated us as if we were in a diner. And when it came time to pack up our leftovers, I asked the waiter if I could have a small container for the hollandaise sauce. He just took the sauce and poured it on a piece of foil and folded it like a ball. It just felt a little ghetto to me. Not at all what we expected in the service.

Ruth's Chris Steak House - Downtown Honolulu
Responded on December 30, 2019

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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BS
Chicago
1 review
Dined on December 27, 2019
Overall2food2service2ambience1

Main meal brought to table while still eating apps,
Bone in strip was over cooked (ordered medium rare and it was medium plus). Waiter offer better knives once he knew timing was terrible. Why can’t I get a good knife to start out. The upgrade knife was still not so sharp. Not up to standard for RC!

Ruth's Chris Steak House - Downtown Honolulu
Responded on December 31, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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OT
1 review
Dined on December 27, 2019
Overall3food4service2ambience2

We had a reservation at 7:15 we showed 7:14 then waited for 2 minutes then hostess showed us to our table. Guest were seated at a table next to us about 10 minutes after us.. we were told server would be with us soon.. we got water and bread .. no server came to us. She went to to the other table that sat later at about 7:30 and while we waited I got u and went to the bathroom it was 7:37 .. while I was in the bathroom manager came to our table and asked how everything was and my boyfriend who hates to complain tells her well no ones come to us .. she gets us complimentary champagne and ask what we can be started with ... she names off a few things and boyfriend say ok shrimp appetizer would be cool.. after that we waited to Ofer our food and we were charged for the shrimp appetizer in which were pushed to order something to get to our table ASAP... wasn’t the beat experience as we work in hospitality and our kids and families do also.

Ruth's Chris Steak House - Downtown Honolulu
Responded on January 1, 2020

Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.

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d
Saskatoon
23 reviews
Dined on December 25, 2019
Overall4food4service4ambience4

Ruth’s is always consistent and wonderful.

RG
San Francisco
1 review
Dined on December 24, 2019
Overall3food3service3ambience3

We’ve been here a number of times. Quality and service seems to be declining. Filet mignon was brought out COLD and waiter initially responded that it was medium rare??

OT
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

The service, food and atomosphere was wonderful.

OT
Hawaii
1 review
Dined on December 23, 2019
Overall4food4service5ambience4

Happy Birthday Dinner

OT
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

Great service, super accommodating. We were running late for our reservation and they were so kind and accommodating to us. I really appreciated this kind gesture as it was our anniversary.

E
Hawaii
7 reviews
Dined on December 21, 2019
Overall4food5service4ambience3

The service is excellent, the Manager Debra is very nice and goes around to greet customers and make sure we feel welcome. The food is superb, the best steak in town!

CN
Las Vegas
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Excellent food with excellent service! Special Thank you to our server Koa!

OT
Hawaii
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

So fantastic dinner. Thanks for giving us beautiful moments. Happy honeymoon.

y
1 review
Dined on December 17, 2019
Overall5food5service5ambience5

ハワイ最後の夜はここと決めてます。
色々なステーキハウスに行きましたが、こちらが一番好きです。
もう30年近く行ってますが、変わらず美味しいです。
ポーターハウスがお勧めです、ハウスワインもとても美味しいです。

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J
Hawaii
3 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

We had a great a time, service was flawless food magnificent, the only downside was the next table had 12 people sitting what it seemed to be a business meeting that turned out to be something else, with gentleman using profanity and they were loud, that killed the mood. Other than that it was good.

OT
Hawaii
1 review
Dined on December 16, 2019
Overall5food5service5ambience5

I had a good birthday dinner with my family. Our server Justin was great!

OT
Hawaii
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

We celebrated our 2 year anniversary and it was amazing! Great service and they provided complimentary champagne, dessert, and a card with a $20 gift certificate. They even sprinkled rose petals on the table! Food was perfect! First time here and I’ll be coming back for sure!

j
San Francisco
3 reviews
Dined on December 12, 2019
Overall5food5service5ambience5

Great for a dinner out with friends or any special occasion.

OT
1 review
Dined on December 9, 2019
Overall5food5service5ambience5

Friends birthday it was a fun evening

OT
Miami
8 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

They made our anniversary dinner special. Service and food were exceptional as always.

OT
1 review
Dined on December 8, 2019
Overall5food5service5ambience5

Service was exceptional, overall it was a fantastic birthday celebration location for our small family

m
Hawaii
6 reviews
Dined on December 4, 2019
Overall5food5service5ambience4

Our waiter David was wonderful! The special birthday treat for our son was much appreciated. Petit filet minion was outstanding! Three of us shared the appetizer, salad, and au gratin potatoes which was just right along with individual steaks! Thank you! Happiest holidays!

OT
Hawaii
1 review
Dined on December 3, 2019
Overall5food5service5ambience5

Always amazing, never disappoints

OT
Hawaii
3 reviews
Dined on December 3, 2019
Overall5food5service5ambience5

ハネムーンの最後の日にお伺いしました
みなさんが仰る通り本当に美味しいステーキを頂くことが出来ました
ヒレは柔らかくて焼き加減も良かったです
また次も行きたいお店になりました

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