Ruth's Chris Steak House - Downtown Honolulu
Book your next event with us
I had a great birthday dinner last night. The service was great and then food was yummy.
Everything was great! Our dinner took a little long but management came over an apologized for the delay.
Don took good care of us. My Mother and family really enjoyed themselves. It was a special night because we were celebrating my mom’s 85th Birthday!
Service was outstanding, our server Allan was great, as were all other staff.
The vibe was more relaxed here than the Waikiki location. I preferred it here.
Food was amazing, as always.
We were not disappointed at all.
First of all, the service by Shannon was exemplary; just outstanding. My ribeye was cooked perfectly and tasted great. But - and you knew there was a “but” coming - well-marbled is one thing. Fully 1/3 of my steak was fat and gristle. When paying $62 for a piece of meat (at Ruth’s Chris, everything is a la carte), my expectation is that I should be able to eat pretty much the whole thing. So in that respect, I was pretty disappointed.
The steak was exellent, and the mood was great as well. The place is worth to visit.
It was just okay for a Ruth Chris restaurant. Atmosphere was nonexistent. The bar didn't have 2 of the beverages I requested. The food was good, as to be expected. I had better experiences at other locations.
We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!
It is our “go to” place to enjoy good food and service. Sat in the lounge. Alan, Carlson and 1 more boy (but I can’t remember his name) provided excellent service as is typical of Ruth Chris. Hostesses were polite and welcoming. Food was delicious as expected. Another great evening!
Great service and excellent food. Validated parking. Mahalo for the birthday surprise!
Great restaurant great food
always great food and service
We went for Valentine’s Day. Service was great and so was the food.
Outdoor seating which they said that’s all they had but tons of empty tables. Waiter disappeared for long times. Tons of bugs. Food came out cold, waiter took 15 min with our check at the end after he took it. Only good part was hostess in the beginning. Drinks were even meh. Had way better experience at Ruth Chris in Florida.
Excellent service, excellent food. We made the mistake of taking a booth and were seated on the main thoroughfare from the bar to the dining room which was busy and noisy. Request a table or a booth deeper in the dining room.
The food was a little overrated for the price. Ambiance would've been better had we sat in the back dining room. Service was great.
We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!
I'm going to go again because I can relax more than Waikiki location
Yearly Valentines Day dinner
Kevin, our server, helped to make my birthday a special one.
It was amazing! Great steaks, service and a great environment!
Be careful of the "Promotions" section of the website. Probably wrong (and can lead to great added costs). Also, be very aware of "gift cards" and "thank you offers, they have quick expiration dates and you have to read the fine print carefully.
As for the Porterhouse for two, it definitely can be eaten by one person. The bone must weigh at least a pound and a half!!
Todd, thank you for taking the time to share your comments. The prices and availability of our promotions can vary by location and we try to clarify those details on each individual promotion page. We also appreciate your feedback about your meal. Flavor, quality and satisfaction of our guests are what every Ruth’s Chris location strives for. We offer a variety of portion sizes for every appetite, but apologize that our Porterhouse did not meet your expectations.
Celebrated my Mom’s 87th Birthday and once again, Ruth’s Chris Steak House did not disappoint. This was my late father’s favorite place and we would dine here all the time whenever it was his birthday!
Their early bird special is awesome!!!
Everything went perfectly! They had our reservation and the special note about it being my wife’s birthday. They gave a nice complimentary champagne toast and a free dessert. I would definitely book this all over again.
Jill and Carlson provided excellent service. Food was great as usual. And the ladies at the reception desk are always polite!
We had an awesome time on Sunday for my wife’s birthday. The food was awesome especially the calamari. Our waiter, Taylor, did an amazing job and helped us make our dinner an amazing event. We will definitely be back again.
Excellent service and food. We celebrated a birthday (as well as many others in the restaurant) and they made the celebration special by acknowledging the individual.
Top notch service and ambiance. The steaks are always great.
Awesome food and selection. Cooked just as ordered
Management(mark) was great a long with my server Taylor. The host Emily was even great and showed great customer service throughout the whole time. I was new to visiting in Hawaii and the dinner here just topped it off.
We were off to a slightly rocky start as we were sitting for a while before being acknowledged by our waiter but once he did, things got better. Food was fantastic, all was good but the reason for the 3 stars is that we went to celebrate my 50th birthday which I included on the reservation. There was no acknowledgement of the celebration.
We appreciate you celebrating with us, but regret hearing your experience was less than perfect. Would you please private message us and share more about your experience? Please include your contact information and phone number. We would welcome the chance to make things right.
Dishes were well seasoned and well plated, salads served on chilled plates and steaks served on sizzling plates. Busy restaurant with good teamwork. Excellent dinner. Enjoyable evening.
It was so great
When i wrote honeymoon on the opentable
They gave me free Champagne & free dessert
Server was kind and the steak was great❤️👍
Exceptional service and food! The service and staff were extremely friendly and attentive and the quality of the food was superb. We also went for the early dinner special, which was a great deal!
Worst service of any Ruth’s Chris we’ve been to. Incredibly slow, and got order wrong. Left dirty silverware on table rather than clearing it away. Our table was basically in a hallway rather than a dining room. We should have asked to change, I suppose. Overall, a huge disappointment.
Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!
The food and service was excellent. The hostess and manager were very delightful to speak with. The facilities are looking a little old, otherwise I would highly recommend. The bread pudding dessert was to die for.
Service was outstanding
Steak was cooked as ordered and sides of course was yummy.
The entire experience at Ruth's Chris never disappoints.
Everything was great. Our server, Polly was excellent. The busser (can't remember her name) was excellent too.
Ordered a fine bottle of Italian wine, it never showed up, after 60 minute waiter admitted the barman couldn't find it. No apologies. Steak great, Creamed spinach cold, string fries cold and overcooked, steak
great but so was the bill and the waiting for food and wine that never arrived. Never a word of apology.