Ruth's Chris Steak House - Del Mar

Sort by

Filters

1. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food5service1ambience2

   While the food was epic, the service was a far cry! We were seated for over 25 mins before our server even showed up and took our drink orders. Our waiter then reappeared over 20 mins later only to tell us that the mix for the cocktail my husband had ordered had finished and the Rose I had ordered was out of stock. So we ordered different drinks, and while they were comped, we waited for over 45 mins to get our drinks!!! This is not the kind of experience one expects when you go to a high end steak house to celebrate a special day!

   Ruth's Chris Steak House - Del MarResponded 4 days agoHospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.

   Report
2. JS

   JeffS

   San Diego

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Food, drinks and service were all excellent

   Report
3. OT

   OpenTable Diner

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on January 21, 2023

   overall5food5service5ambience4

   My husband and I celebrated our wedding anniversary here. The food and service was superb. The price is on the high side, but I think it is worth it with the quality of food and service. We ordered the tomahawk ribeye and it was cooked the way we wanted it. It was huge for 2 people so we have some to take home. Everything is ordered a la carte, so the sides were ordered separately and big enough to share. We will definitely come back to celebrate another special occasion. Oh, we also got a complimentary crème brûlée dessert for our anniversary. Thank you Ruth’s Chris!

   Report
4. r

   reyv

   Hawaii

   1 review

   vip
   4.0

   1 review

   Dined on January 21, 2023

   overall4food2service4ambience3

   My son ordered salmon & mash potatoes on the kids menu but the fish wasn’t cook well and server came out with a new set . Ordered a tomahawk steak in medium but came out medium rare. Food is always good. But if your in a fine dining restaurant, orders need to be check before coming going to the table, especially Kid’s food. Just saying

   Report
5. KK

   KellyK

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   We had an amazing anniversary dinner at this location ! The food and service was phenomenal. Our server Donovan was actually a bartender that was covering as they were short staffed . He provided excellent service and the food exceeded our expectations. This was our third time to this location and it does not disappoint.

   Ruth's Chris Steak House - Del MarResponded on January 19, 2023Thank you for choosing us for your dinner! We look forward to seeing you again soon!

   Report
6. DC

   DanaC

   San Diego

   4 reviews

   vip
   4.0

   4 reviews

   Dined on January 3, 2023

   overall4food3service5ambience4

   Our purpose was to celebrate the New Year with my siblings and this was a great option. Service was great and the food was alright. We had a few side choices we loved but the steak was pretty undercooked based on our preference. Although the plate cooked majority of it, there was still too much pink to our liking. Great time together and we appreciate time well spent.

   Report
7. OT

   OpenTable Diner

   Mexico City

   1 review

   5.0

   1 review

   Dined on January 3, 2023

   overall5food5service5ambience5

   Great service, amazing food

   Report
8. OT

   OpenTable Diner

   San Diego

   1 review

   5.0

   1 review

   Dined on January 3, 2023

   overall5food5service4ambience4

   Everyone was very helpful and friendly!

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 2, 2023

   overall5food5service5ambience5

   Great food & service. Typical for Ruth’s Chris, but still way above other restaurants. From the hostesses to the bartender to our server, phenomenal service! If I could afford to dine here more often, I would do it in a heartbeat. The best!

   Report
10. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    Trash. It was not good at all .

    Ruth's Chris Steak House - Del MarResponded on January 3, 2023We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!

    Report
11. J

    Jorg

    San Diego

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service4ambience4

    Nice experience. Food was delicious

    Report
12. OT

    OpenTable Diner

    Los Angeles

    13 reviews

    vip
    1.0

    13 reviews

    Dined on January 1, 2023

    overall1food5service1ambience2

    We were seated at 7:45 , ordered drinks right away however they didn’t take our dinner order until 8:45. There is no excuse .

    Ruth's Chris Steak House - Del MarResponded on January 3, 2023Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

    Report
13. MM

    MichaelM

    San Diego

    12 reviews

    vip
    5.0

    12 reviews

    Dined on January 1, 2023

    overall5food5service5ambience4

    We were there for New Year's Eve dinner. First off, I was glad that the regular menu was available and not a set prefix menu as we do have favorite items. The food, especially the steaks, was amazing as usual. I think I will change my steak to rare from medium rare. My wife had a rare filet and I would agree I do like it better than median rare. We have missed the skinny shoestring fires which disappeared during the pandemic and had complained many times about its absence....it's still absent. We had reservations at 4:45 pm and the restaurant was already quite busy but we were seated promptly and the service was excellent.

    Report
14. SM

    SusanM

    San Diego

    11 reviews

    vip
    4.0

    11 reviews

    Dined on January 1, 2023

    overall4food4service3ambience3

    Servers didn’t seem particularly interested in serving. Seemed detached. Busser was great! This RC seems a bit dated and needs updating. Food was good though. Steak quality is excellent.

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    New year it was awesome and all wait staff were incredible. We had Rich as the main server and he was attentive and very nice.

    Report
16. ND

    NormaD

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    This is our go to place for any special occasion! Great service, courteous staff! Thank you Daniel for wonderful service!

    Report
17. H

    Harry

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience4

    Great for dates and special occasions. With very friendly staff.

    Report
18. OT

    OpenTable Diner

    San Diego

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food5service5ambience2

    Pulled up to valet ($12.00) and the attendant just stood there and did not get the car door for my wife and I had to walk over to hand him my key so he could park our car 20 feet away. The layout of the restaurant leaves a lot to be desired, being in the industry building nothing but restaurants and even having built a few Ruth Chris locations, this locations need to be redone. The staff were very friendly and attentive, our server Patrick was fantastic and timed every course perfect, along with Victoria and the rest of the staff the service was a 10. The food was also a 10 and cooked just as ordered. Overall my wife and I had a very nice experience and would recommend this restaurant and ask for Patrick.

    Report
19. AR

    AmyR

    San Diego

    2 reviews

    3.0

    2 reviews

    Dined on December 28, 2022

    overall3food2service3ambience4

    Entrees were not prepared as requested. Medium plus steak was rare. Fish was blackened instead of plain as I requested. Waiter was ver attentive and pleasant. Steak wasn’t hot. Been to Ruth’s for many years. Ambience is always delightful and servers are good. Food is going downhill. Menu never changes and some of our favorites are gone. Disappointing at best

    Ruth's Chris Steak House - Del MarResponded on December 30, 2022AmyR, we sincerely apologize not everyone's steak arrived perfectly prepared and will work with our team to improve. Thank you for brining this to our attention and we hope to welcome you back in again soon.

    Report
20. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on December 26, 2022

    overall3food3service3ambience2

    Have been here several times before and wanted to spend Christmas dinner in high end steakhouse in my neighborhood. Disappointed big time. Severely understaffed and the service was brutal. The poor bartenders had to tell us not to order cocktail because they were out of cocktail glasses. Glasses were stacked everywhere waiting to be taken to be cleaned. Very mismanaged for the amount of reservations they had on the books. Not a good experience for Christmas dinner.

    Ruth's Chris Steak House - Del MarResponded on December 30, 2022OpenTable Diner We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. We have passed your feedback along to the upper management team for this location to ensure this doesn't happen again. Thank you!

    Report
21. CT

    ChrisT

    Atlantic City

    3 reviews

    vip
    2.0

    3 reviews

    Dined on December 26, 2022

    overall2food1service1ambience3

    Place stinks. Went for Christmas, got there at reservation time and waited 15 mins. Ordered shrimp cocktail and ahi tuna. Shrimp never came. Ahi was delicious. Brought over a second order of ahi my mistake which we declined. Sea bass special was frozen in the middle and cold. Cowboy ribeye medium rare was overcooked all the way to medium way and the plate was just doused in butter. Mashed potato and creamed spinach sides are not steakhouse restaurant quality. For the price you're expecting a great meal. Would have rather gone to an Outback.

    Ruth's Chris Steak House - Del MarResponded on December 28, 2022ChrisT, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.

    Report
22. PS

    PetrinaS

    San Diego

    5 reviews

    2.0

    5 reviews

    Dined on December 26, 2022

    overall2food1service3ambience3

    My husband and I go to Ruth Chris for our anniversary every year which happens to be on Christmas day. This year was a 45min wait with our reservation, we sat and there was no decorations on the table which there always was, We ordered and my steak came out so rare had to send back, we asked for grilled onions they came out 15min after are food, the waiter had forgotten them and the were not ever cooked! My husband's ribeye was not cooked either, everything was being so rushed the food was not cooked! We then ordered a cappuccino and the check came instead NO HAPPY ANNIVERSARY DESSERT, I had ordered berries and then came in a 1/2 cup not even full, they waiter did bring me extra when i said something. This was a very disappointing dinner at Ruth Chris, I would expect this at a lower end restaurant but not at this establishment.

    Ruth's Chris Steak House - Del MarResponded on December 28, 2022PetrinaS, we realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Would you please contact via private message and share more about your experience? Please send your contact information, including a phone number and location of service. We would welcome the chance to make things better.

    Report
23. SR

    SamR

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food2service2ambience3

    Service was very slow, we had to ask for everything. The quality of food was definitely not the Ruth Chris I’ve known. Very disappointing.

    Ruth's Chris Steak House - Del MarResponded on December 28, 2022SamR we appreciate your writing about your recent visit with us. Guest satisfaction is of the utmost importance to us, and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

    Report
24. RG

    RusselG

    San Diego

    37 reviews

    vip
    2.0

    37 reviews

    Dined on December 25, 2022

    overall2food2service5ambience3

    Got there and was told we would have a half hour wait even though we had a reservation so we decided to eat in the bar area. Had a great waitress (Meghan) who we have had before. She’s really the best. We had a nice shrimp cocktail for an appetizer and then our salads came. My wife ordered the Ruth’s chopped salad and was surprised by the mass quantity of radicchio that was in the salad unlike previous orders and she hates radicchio. I had a Caesar which was fine. We had ordered our steaks medium and when they came out they were RAW literally. Meghan took them back to get cooked to medium and when they were delivered to us they were well, well done. My wife didn’t eat hers but I ate mine although I didn’t enjoy it, but when you’re hungry you eat. The whole restaurant was in havoc with many people were waiting to be seated. They appeared to be overwhelmed by the mass of humanity trying to have a nice Christmas dinner. Needless to say I think we’ll pass in the future if they are unable to handle a holiday any better than this. We’ve had issues with the kitchen in the past with sending out under done meat, but this was truly the worst we’ve experienced and when you have a restaurant with the reputation for cooking meat as their main business it was quite surprising. We get better cooked steaks at Outback and I never thought I would write that!

    Ruth's Chris Steak House - Del MarResponded on December 28, 2022Thank you for taking the time to share your comments, as we take our guests' satisfaction very seriously. We truly appreciate your feedback because it helps us improve. Should you wish to discuss your concerns in greater detail, please reply to us directly with your contact information, including a phone number. Thank you!

    Report
25. TF

    TanyaF

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    The food and drinks were delicious and our server Patrick provided outstanding service! Patrick was fun and engaging from the moment he walked up to our table until he said goodbye! Great job!

    Ruth's Chris Steak House - Del MarResponded on December 30, 2022We are glad to know you enjoyed your experience and we hope to have the chance to "wow" you again!

    Report
26. CC

    CarrieC

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    Our Christmas day lunch was an excellent experience! I am VERY glad we went so early in the day (1:30 pm) because when we left 2 hours later there were so many people waiting to be seated.

    Ruth's Chris Steak House - Del MarResponded on December 30, 2022Thanks for the great review! We appreciate it. Hope to welcome you back again soon!

    Report
27. LR

    LloydR

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food2service5ambience4

    Wrong salad One steak over cooked Cappacino not hot

    Report
28. OT

    OpenTable Diner

    San Diego

    1 review

    vip
    2.0

    1 review

    Dined on December 25, 2022

    overall2food2service2ambience3

    Terrible. Lobster Mac n cheese came out lukewarm. Ordered a tomahawk and asked for it to be sliced. They can out with sliced meat and had our tomahawk bone wrapped in a. Soggy bag for us. No presentation which defeats the purpose of ordering it. The plates were not sizzling hot so made the meat also lukewarm. Service was mediocre. They forgot to bring our bread and didn’t refill water until we asked 3rd time. Manager did apologize and offered free dessert and a gift card for some of the tomahawk.

    Ruth's Chris Steak House - Del MarResponded on December 30, 2022Thank you for taking the time to share your comments. We always want your meal to be perfect so you can focus on enjoying your experience. We will work with our team to improve and hope to welcome you in again soon.

    Report
29. VJ

    VJM1

    San Diego

    33 reviews

    vip
    4.0

    33 reviews

    Dined on December 25, 2022

    overall4food5service4ambience3

    Christmas Eve dinner. Food amazing as usual. We dined in upper level, which unfortunately looks like it’s in some stage of construction / remodeling. The lights were also very bright up there, disturbing the usual steakhouse ambiance. I understand it was busy, but being a smaller party of 2 should not mean you get ignored / overlooked to serve the demands of larger tables. Mashed potatoes were served room temperature (not hot, had stiffened up). Three times staff attempted to deliver food items to our table we did not even order. I’ve been to Ruth’s on other holidays so it was surprising things were different this time around, disorganized. Other food items and cocktail excellent per usual. Waitress very nice, just overwhelmed. Thank you.

    Report
30. S

    Song

    San Diego

    20 reviews

    5.0

    20 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    Great ambience and great food. Martini's were wonderful!

    Report
31. OT

    OpenTable Diner

    San Diego

    6 reviews

    5.0

    6 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Our waiter was Danny and he was an excellent waiter! We both had the chef special, appetizer, steak, lobster, side and dessert. All of it was delicious! The salad ms were crisp and fresh. The steaks were perfectly cooked and the lobster was fresh and seasoned. The mashed potatoes and the au gratin potatoes were equally tasty. The crème brulee for dessert was the final touch.

    Report
32. TO

    TriciaO

    San Diego

    10 reviews

    vip
    3.0

    10 reviews

    Dined on December 21, 2022

    overall3food2service3ambience4

    Steaks were not cooked right for all 5 of us. Very disappointing meal. Medium was rare...those that sent back received over cooked steaks that took 15 minutes. Restaurant gave us extra sides we didn't need or want to make up for it but no relief. We have dined here for 20 years and the menu has shrunk and now the food they do serve has gone downhill. We will not go back for a very long time.

    Report
33. JA

    JACKIEBEE

    San Diego

    4 reviews

    5.0

    4 reviews

    Dined on December 18, 2022

    overall5food5service5ambience5

    Food outstanding. Great atmosphere and quit room enabling carrying on conversation

    Report
34. OT

    OpenTable Diner

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on December 18, 2022

    overall5food5service5ambience5

    This is our go to restaurant to celebrate our anniversary. It has never disappointed. Our dinner and service were excellent. Patrick, our server, was very friendly and attentive.

    Report
35. D

    Dwag

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Our reservation was 8pm. We were seated at 8:45pm. This seems more than unacceptable. I was not happy and would have walked out, had this not been a celebration of sorts. I may have been starved & delirious, however, I think not. The food was ridiculously delicious. Top quality and we were very impressed. I've been to many Ruth Chris Steakhouses, and this was by far my best culinary experience. I hope this location figures out how to better manage their reservations. Happy before AND after meal is way better for business.

    Report
36. HH

    HisHollinessTheDavidJames

    San Diego

    6 reviews

    vip
    3.0

    6 reviews

    Dined on December 16, 2022

    overall3food3service3ambience5

    Disappointing at this venue. The waiter brought us our food, and it was clear that the food had sat in the kitchen for at least 20 minutes. When the meals arrived, two of the plates were missing the shrimp and the sizzling butter. Think about every Ruth Chris steak you have ever been served. It comes with hot sizzling butter. The butter was not only NOT sizzling but it was cold, the steaks were cold and the potato’s and the creamed Spinach was cold. I told them to fire another steak. the waiter only took my steak and left before grabbing the other steaks. The Manager Will came by and he was of course very sorry. The replacement steak was good. But I had two of my employees for a Christmas lunch and this was their very first Ruth Chris experience and they were underwhelmed. I received a $300 bill and then tipped $60. (Because I never cheat waiters. It’s Karma, I just don’t.) I really actually feel cheated myself. I am not sure I will go back to that Ruths Christ, which is sad because I have been to Ruths Chris 500 times in my life as it used to be my favorite restaurant. I am disappointed and sad.

    Report
37. SM

    SueM

    San Diego

    1 review

    3.0

    1 review

    Dined on December 16, 2022

    overall3food4service2ambience2

    Food was good. Service extremely slow.

    Report
38. MC

    MichaelC

    London

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Great night out. Super staff and great cocktails. The food, of course, was outstanding. This is one of my favorite Ruth's Chris!

    Report
39. JK

    JohannesK

    San Diego

    31 reviews

    vip
    5.0

    31 reviews

    Dined on December 10, 2022

    overall5food5service5ambience4

    Had a wonderful experience at Ruth's Chris Del Mar once more. The food was perfect and our server Patrick went above and beyond. Will definitely get back soon.

    Report
40. e

    eatwell2nite

    Los Angeles

    71 reviews

    vip
    5.0

    71 reviews

    Dined on December 9, 2022

    overall5food5service5ambience5

    We celebrated our 50th Anniversary at Ruth’s Chris. They acknowledged our event several times during the evening and gave us a complimentary dessert! Food and service were extraordinary as always.

    Report