Ruth's Chris Steak House - Cary
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Had reservations, but table was not ready. Sat at a table in bar area to avoid addition wait time. Atmosphere was not what I expected being that we were celebrating a milestone birthday. Bit disappointed especially spending that amount of money on dinner.
Way too many people in small dining room.
We were seated for an hour before our order was taken then during the order our waiter excuse himself because a food runner dropped food of at the table beside of us and he had to hand it out I t was around 2 hours before we received our meal
Exceptional service from our waiter. He was on point and the food was excellent.
Best service we have ever had and the food was amazing 👌
We have been here before several times. The food was outstanding as usual but for some reason the service we received was poor. Missing items, lag in return for a knife, fork etc. unusually poor service for this expensive steakhouse.
I always enjoy coming here . We came to celebrate my boyfriend’s birthday. Everything was wonderful. The ribeye was AMAZING.
My husband and I shared a tomahawk steakfor two. The pieces I was served were full of grizzle and fat. My husband's cuts were nice and from the middle. When serving two people it is important for both parties to get pieces of meat which they can eat especially with a 110.00 cost. They offered to cook me a filet but we had already waited sometime for the tomahawk steak. They also gave us a dessert which was a nice touch but if you are a steak restaurant...you steak should be on point.
The food was as delicious and as amazing as all the other Ruth’s Chris we have dined at (several of them in Seattle / LA / Austin / NOLA / Vegas). We were a little surprised by the dining area itself. We were use to the quiet booths and dining areas of the other Ruth’Chris. This dining area was more like a conference center’s training room set up. Which I’m sure it’s probably multi-purposed for exactly that. Which is fine ... just not the fine dining room experience I have been use to. The waiter shared with us that this is not a corporate owned Ruth’s Chris... which is why the menu and dining experience was different. The staff / valet and service was amateur at best. Not the professional / career type servers and service I’ve experienced at other Ruth’s Chris. Over all a great dining experience for a “normal” night out for steak. I will likely explore other Ruth’s Chris for our next special occasion or for entertaining clients.
Our experience was nothing short of amazing! The staff the food and the atmosphere was exceptional!
Always a wonderful experience...excellent food and service!
You can always count on Ruth’s Chris for excellent food, excellent service and a lovely dining experience!! Look forward to returning.
Food very good. Price on the high side. All side dishes are extra.
A great dinner as always! The room was a bit chilly, but considering the outside temp, they were probably doing the best they could. Otherwise, the food was beyond outstanding, and the drinks were superb!
Flavorful & Delicious!!
Nice, romantic dinner with sweet jazz in the background. Food was delicious, and service was great.
My husband and I were very pleased all around. Our server Kyle was awesome!!!
Amazing time with great food. Our waiter Robert was super professional. Thanks for a great night.
Everything was wonderful! I got the spicy salmon and it was delicious! The sever was super knowledgeable and he was very helpful with guiding us thru this experience!
Food and service both very good. We got a lousy table right next to the wait station upstairs. Non-stop people coming and going from behind the curtain....
Better table would have made a big difference in our experience..
Have eaten at a number of Ruth's Chris locations, maybe 15-20 times total. This visit was definitely near the bottom in terms of experiences. This time I brought my family to celebrate a birthday, so we had a party of six. It seemed like the timing of the food was off the entire night. Appetizers were lukewarm when delivered. Steaks and sides showed up while we were not even halfway through the appetizers/salads ... and the steaks were not hot as they normally are at Ruth's. At a chain place like Texas Roadhouse, these are minor things and I'd never complain about them - but at the premium price point ($700+ for this meal), I tend to want hot food timed right.
First time going to Ruth's Chris. My wife and I went for our anniversary. Due to a few circumstances, we arrived later than expected(reservations). With the COVID Curfew in place, the manager explained to us at the door that our service may be a little quicker than usual because they have to be out of the restaurant by 10pm. We understood as we arrived around 8:40pm. The waiter came to our table and explained the same thing and apologized in advanced if he seemed like he was rushing us. The biggest thing to me with all this was how they handled it. They DID NOT rush us at all and our server, Kyle, provided EXCELLENT service. We ordered our food, everything came out quickly and perfectly. Our glasses were never empty, he constantly checked on us, made sure our Anniversary dinner was a great experience. He found time to take our pictures, and they had our table decorated with flowers when we arrived. This place was amazing, and we will DEFINITELY be going back very soon. The staff and food was amazing, cannot think of one complaint or issue. Great place to dine or for any special occasion!!!!
Excellent meal. While they distanced tables, it was a little more crowded than I would have preferred. Also, in a price fixed meal they messed one side item up, but didn’t discount for that. Food was excellent.
Jason, our server was excellent!
Great experience, great food. Very friendly and very nice staff. Ruth Chris of Cary never disappoints 👌
Service and food was outstanding..It was nice and all workers were very professional...
Overall great experience what you expect from this type of restaurant.
Outstanding! Food and service were amazing !
Our Booth was perfect, our food prepared perfect, out waiter, Robert M, was exceptional. He knew the menu as well as perfect pairings. The whole staff seems to have intentional focus on the customers receiving a wonderful experience. We highly recommend this location! We will return soon.
Great food, great service, the prices are on the high side.
Excellent service from Robert! We always expect good food at Ruth’s Chris and the Cary location did not disappoint.
Out of all of the Ruth’s Chris restaurants that my husband and I have dined in, we enjoyed this one the best. The ambiance was amazing! The food was delicious as always! The only concern that I had was that there was a gentleman standing by the cooks station that didn’t have his mask pulled up on his face. It was down around his chin and NOT covering his nose or mouth at all! He was not a server because he was not dressed like one. I even witnessed the manager (I assume that was his title because he had a suit on) go over and have a conversation with the guy and he evidently didn’t tell him to put his mask on correctly because he did not. The virus is real and I expect them ALL to wear their masks appropriately.
Food always good! Kayla was exceptional!!!
Kyle was our waiter and he was amazing!! Kyle was very knowledgeable of the menu and recommended great drinks! The food was amazing as always, melts in your mouth like butter. We enjoyed everything!
My family dined at Ruth Chris for Christmas Eve dinner and the meal and service was excellent!
With family not getting together this year, we thought Ruth’s Chris would make the perfect substitute for our Christmas Eve dinner. As always, the food was excellent and our waiter, Robert, was great too.
Thanks for making this different year just a little bit better.
This is the third year we’ve been for Christmas Eve and it never disappoints. Thanks to the entire staff for the great service!
Great food, nice atmosphere, and "Covid" guidelines are being followed.
You can order delivery directly from Ruth's Chris Steak House - Cary using the Order Online button. Ruth's Chris Steak House - Cary also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - Cary also offers takeout which you can order by calling the restaurant at (919) 677-0033.
Ruth's Chris Steak House - Cary is rated 4.8 stars by 1410 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.