Ruscello - Nordstrom Ala Moana
Ruscello is located on the 3rd Floor.
Delicious food, drinks and great service!
The food used to taste better. The ambiance is the same as it was. the service was mediocre.
Very busy and noisy but the Sevice was still good and food excellent.
Always enjoy eating here! Food is delicious (tad bit pricey), service is excellent, and ambience is very nice. The only suggestion I have is perhaps they can expand their menu a bit more so that we have a few more choices. But, this is one of my favorite restaurants!
Kalei and Mandy were great as usual!
I won’t return. Prices are high and again, was served over cooked. Last time dry over cooked salmon. This time dry over cooked chicken.
Their special Feb dessert was excellent. I hope they keep it on the menu.
Service and the food was great. Specifically Kira our server was terrific!
Nice evening for simple Valentine’s Day celebration
Yes, I have a three year-old, it was perfect for her. Service was outstanding...
The menu got smaller. My usual dish wasn't o in the menu. I didn't really enjoy my food.
Our server, Morgan, was awesome. She did a great job of anticipating our needs, and was super friendly.
The pastas we had we’re all very good; however, the chicken my friend ordered was not very tasty and a little dry. Bread delivered, but no bread plates. Service efficient but not very friendly.
This restaurant is located on the third flor of Nordstrom and is always busy.
I very strongly recommend that you make a reservation if you would like to eat lunch or dinner here otherwise you will have a very long wait.
I love their menu however they stopped making my absolute favorite item on the menu and no longer offer the pear and Gorgonzola salad. Luckily there are many other delicious items to choose from and the chefs here do a great job making sure that everything is served fresh with a lot of flavor!
Your dining experience will differ depending on who your server is and I have noticed that there can be a huge difference depending on who you get each time. Sometimes we are lucky and get a fantastic server and sometimes we are unlucky and get a server that forgets we’re there.
Overall, I would say that the good experience outweighs the few bad ones though.
I do wish that they would make more of an effort to acknowledge so many regular repeat customers because I literally eat there once a week and no one seems to notice. (Compared to the Mermaid Bar who always remembers my name when they see me.) I don’t mean to be nitpicky but it is a little things that customers notice.
As for the food, you will not be disappointed when you eat at this restaurant because everything that I have tried has had really great flavor and fresh ingredients.
The dining room environment is open and very inviting with a nice view of the Honolulu skyscrapers outside the window.
On average, I would recommend that you allow at least one hour for lunch and possibly longer to eat dinner here because things are prepared fresh when they are ordered so it takes a little extra time.
I really do love this restaurant though and will continue to go often and I highly recommend that you give it a try!
Have been here a lot and the service never disappoints!! The food is always great - have never had a bad meal here ever! Lots of healthy choices and delicious salads - and I always start with their tomato- basil soup. Need to call for reservations because it does get crowded - both lunch and dinner. I’ll keep coming back over and over!
Crispy panko chicken salad is my favorite menu item (and I’m not really a salad kind of girl)! Service was great, our server was really sweet & helpful. We were celebrating a baby sprinkle for our gf & our server let us borrow the table next to us for extra gift space.
I had Morgan twice as my server and she provides exceptional customer service! She's attentive, authentic and accurate!
First of all, I would like to note that on this visit I tried the special which was the pork chops. It was AWESOME! I don't know what made me order it as I am usually disappointed with pork chops - they are usually dry and tough but this dish was perfect from the pork chops to the vegetables. The reason I gave the service a lower rating is because: 1) the food took a really long time to come out and 2) our server appeared to be distracted. At one point when the server was taking our order, another staff person interrupted him to inform him of something and it seemed to really throw him off. I felt bad for him because he really needed to collect his thoughts after that and it made me wonder if she could've waited till he was done with our table before approaching him - however he was a good server with great customer service. Coming to Ruscello is a rare treat for us and we will definitely return!
Amazing food and great service. Like the atmosphere of the old location
My classmates and I (9 of us) enjoyed Ruscello. We celebrated a birthday. I was hoping the birthday gal could receive a complimentary dessert, but she was just given a candle on a dessert we ordered for her. The panko chicken salad was a little different from when I ordered it before. This time 2 large pieces of chicken were given instead of pieces cut up, which I thought was tastier before.
Enjoyed the food and excellent customer service.
Decided to give this place another try after the fail that was my friend’s birthday. After all, the food was never the issue it was the service. And I’m sad to say my opinion on the service hasn’t changed. The food is always great, but the service needs a lot of work. Very inconsistent. Our server didn’t greet us for 15 minutes after we sat down, The servers were talking story behind our table, and after we paid the check she waved bye, while she handed all the other tables except ours the pieces of chocolate.
I always enjoy eating here. Food is good and not overly priced. Sitting by the kitchen can be loud but you get to see all the food coming out. The carpeted area is quiter. The wait help is amazing. Some the best in town. Be sure to order the Plantation iced tea and get a to go cup when you leave.
Lovely lunch of tomato basil soup and a chicken club sandwich. Very good service.
I usually order the ginger crusted ahi salad because it is always prepared consistently. The service is always great. Glad that I can easily make reservations through open table.
Love Ruscello for the great food & service!
This is a great place for a causal meeting with friends and business associates. The only downfall is the noise level which was difficult to have a discussion with the ambient noise.
The food is fantastic!
Good as usual, great for Hawaii, wait help needed training.
Brought friends here to celebrate a birthday, and the service was slightly disappointing. I had told the waiter that it was a friends birthday and he advised they don’t do anything for birthdays, no dessert or anything but I order a dessert and he would add a candle, so we did that and it came out with no candle. He didn’t apologize, he just said oops, I forgot the candle. The food was tasty, no complaints about that. It was purely service and the overall experience.
Always a joy and good meal. Eating at the bar is also very satisfying. Love to visit - great salads
Excellent! My go-to place for business meals and casual dining.
The best my favorite menu item has tasted in awhile! The Tuscan chicken had been losing the lemony flavor in the salad dressing which made it my favorite. The farrow, vegetable part of the dish was made the star by the unbelievable great dressing. The las few Xs I ordered it it was lacking. I complained to the wait staff each time. We haven’t been back to the restaurant in a few months. I was so happy when my order of the Tuscan chicken was rewarded with the flavor I originally enjoyed.
I am so glad I gave it another chance & that it was as flavorful,as I had hoped! Bravo!
Lunch today with hubby was Turkey Sandwich with fries & fried tomato bruschetta with Balsamic vinegar and corn soup. Everything was delish! Server gal was so polite and knowledgeable. She asked if hubby wanted spicy spread in Sandwich or on the side. Good thing he asked for it on the side because it was pretty spicy.
I do miss Karl who greeted us and knew our names.
Booking on Open Table is so easy and great for last minute lunch options.
Host was very nice and helpful and we were seated in 5 minutes. Server was very nice and attentive. Noise level was very high and understandable during lunch but unable to carry on a conversation with other members in our party.
I ordered Chicken Club...toasted bread was too hard and I ended up not eating the bread on one half of my sandwich and just ate the insides of my sandwich. When food was served my lunch mates had to keep asking for their dressing and no explanations were given which dressing was for which salad. Dressings were brought out separately.
We sat outside. . warmer and better ambiance in not that noisy. The 3 of us enjoyed our food immensely, don't forget to get the "house bread" which seem to be Parker Rolls. Went back tonight with husband.
Ladies get together ~ we were there on the Lanai for a 2 hour lunch and we were never made to feel rushed. Our waiter was exceptional.
being the first guests there we had a beautiful table. but because they'd like all their early guests to have a view (which is limited indoors), the area where we were seated filled up and became very VERY noisy and crowded although the rest of the restaurant was empty. the staff is disappointing. the hostess seemed put out that we asked for the correct pronunciation of the restaurant name, and when the waitress asked if we wanted 'bread by request' we asked if the bread was complimentary and were told repeatedly 'bread is by request only' which didn't answer the question LOL. the waitress did her basic job but didn't seem invested or interested in making our experience noteworthy. food is decent but not overly impressive. i wanted to find another restaurant in the mall as a future option, but i'd still pick mariposa over ruscello easily.
The patio is the perfect place to bring a toddler. The food is always good and the service was excellent
Unique restaurant and bar in a dept store. Vibrant and busy all around. Don't get sausage rigatoni, 2 tbsp of crushed meat and scant sauce. Get salmon plate, big salmon piece with veggies and grains.