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Arrived on time. Had to wait 30 minutes. It seemed to be a normal experience. Waiter showed no desire to explain the menu. Ask if it was our first time there, we said yes and he walked away. We went for a birthday. Indicated so at the time of the reservation and received no mention of it despite others in the restaurant having candles. Food was solid but service was awful. Be prepared to wait for your reservation, no hear you waiter, and get disappointing service
My husband and I celebrated my birthday at RPM Italian and it was superb. The food and drinks were outstanding and we were so impressed with the level of excellence Benjamin provided at the bar. We sat at the counter and it was such a fabulous experience. Would highly recommend this restaurant to anyone and already excited to go back.
As vegetarians, there was plenty of food options. We had the brussel sprout salad, butternut squash & brown butter pasta, garlic truffle bread, and the eggplant parmigiana. Phenomenal. And just the right amount of food for 2.
Came here to celebrate being done with first semester of finals! Food was absolutely amazing. We will definitely be back.
Service was great but food was too salty. A couple of appetizers were so salty that I couldn’t finish. I could even feel the grains of salt while eating.
One of the best restaurants I’ve been to. It was so good that I had to check out RPM Steak the following day! Delicious and wonderful staff!! Can’t recommend enough!
There wasn’t one item that was ordered that was just okay. Everything had so much flavor and the perfect amount!
Our experience was absolutely wonderful, best meal we had in Chicago! Excellent service, incredible food and a great atmosphere to enjoy your meal. Definitely will come back the next time we are in Chicago!
Service was what I expected from an Italian ristorante. Warm, welcoming and professional. Will definitely be taking the whole family for a night out soon!
Food was great. We were seated at an oddly placed two top table in a high traffic area at the top of some stairs. Even with the table being highly visible and pretty much in the way of everyone (kept getting bumped etc.), the service was slow. The food came out pretty promptly, but it took a while to be initially approached about drinks and an appetizer, then subsequent follow ups took time. The service was by no means poor, just not particularly timely. I’d attribute this to having several large parties around us and the table being in a uncomfortably inconvenient spot. Bar seating for the two of us would’ve been preferable.
We come to Chicago a few times a year and will most likely be back, but we’ll probably be wary of a reservation for two, knowing that the creative seating arrangements for a small table doesn’t lend itself to a relaxing dinner.
Always great food and amazing waitstaff. They are always making the experience perfect!
As part of our tour to Chicago, my family and I were booking to have a nice dinner ( i suggested the RPM, as i have been there before).
Overall experience is very good.
Restaurante service is amazing... very proactive, and knowledgable.
Menu was great!, my 2 daughters enjoy the risotto with truffle.
The only comment is in the hostess are. They look at you very “selective” and if they do not see you wearing nice clothes, they send you to the last corner of the place.
There were several tables in front and we book one day before, and the sat us at very end by the kitchen door ( by the way, this type of restaurantes should not have tables so close tho this door ).
The illumination is also very dark, and for us that wear prescription glasses is hard to look at the menu.
But all is forgiven per the quality of the food.
Thanks again for making this dinner a beautiful experience for my family.
LOVE this place! Atmosphere is gorgeous and the food is creative and delicious. Such a fun place to go
Food is always great. Service was exceptional. You know that
It has been several years since I went to RPM Italian and it was just as good as I remembered. Everything bite our table of 5 had was delicious. We were there on a Saturday night and the atmosphere was vibrant and energetic. Sometimes a little difficult to hear conversation across the table, though I'm not complaining as it was just because there was a lot of conversation going on around the restaurant (as opposed to music that is too loud).
Service was great. I appreciate that they have reasonably priced bottles of good Italian wine available too. My sister can't have gluten and they have an entire gluten free menu available, including many pasta options. They have fresh made gluten free fettuccine available and it was hands down the best gluten free pasta I've ever had. You wouldn't be able to tell it is GF if you didn't know. SO delicious and I want the recipe so I can cook pasta for my sister!
Overall a great experience and I'm glad that the restaurant hasn't lost it's touch after several years.
We were early and were greeted very nicely by the hostess. Bar service and cocktails were great!
Seated timely with fantastic service and food. I heartily recommend this restaurant.
Come hungry - courses and portions are huge!
Loved the food! The service was exceptional and we plan to go back again soon!
We told the waiter too give us a couple minutes and he didn’t come back for over 20 min Soo we ended up missing our show that we were supposed too go see afterwards but other then that food was amazing and good vibes in the restaurant
The food is always amazing, our server Ryan was great!
Great service, not rushed, a little too noisy.
The food was phenomenal and our waiter was very attentive and friendly. Fabulous experience!
We sat at bar. Appetizers and food were excellent.
Loved the food. Tables a bit too close together making it quite noisy.
We were a bit early so sent to the bar, but all seats taken by those eating so very difficult to get near enough to order a drink and nowhere to stand when we had one.
I am standing here waiting for my table as I write this review.
A typical go to restaurant for us, tonight has been a BELOW sub par performance. I’m here with 4 adults(one of who is pregnant) and 2 children for a 745 reservation. Arrived promptly at 740, checked in and have been waiting ever since. The time is now 830 and I continue to wait. I’ve asked the host/hostess for updates on table multiple times but continue to wait. All they can say “waiting for tables to get up.” Well RPM, maybe enforce a 2 hour dinner limit as some restaurants do. OR , space out your reservations better so you don’t make loyal customers wait for tables. Especially for over 45minutes. Bad experience tonight , and will let other review services know as well. Poor job RPM.
Update. Table at 835. A 50 minute wait. Pathetic. And not even an apology.
Great food, great service.
Best Italian ever!
Upscale Italian, with a small sampling of pasta, seafood, and steak. Beautiful decor. Great service. Pricey for the portion sizes, but food is very good.
David Valdaze was amazing. He explained the specials and helped us through the menu, attentive, funny and polite. Made for the perfect date night.
Good food. Bucatini was a little al dente. Got another order of it, but it was the same.
I’ve been coming to RPM since the grand opening several years ago. Food quality has diminished slightly as I tend to order the same dishes.
Drinks are expensive.
Everything was delicious as always ! Food was great ! Disappointed they didn’t do anything or acknowledged our anniversary celebration.
Amazing food, amazing service!
Wonderful dining experience. Definitely be back next time in Chicago.
Excellent restaurant and great service. Thanks Travis our waitee. The food was amazing. You have to try the rissotto with black truffles... It's delicious.!
We took my parents this past Friday. Food and cocktails were amazing. Didn’t like being put right in front of the drink service station in the corner, but what can you do.
Lack of choices for vegetarians. Poor service. Over hyped place