Roy's San Diego Waterfront

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1. OT

   OpenTable Diner

   Palm Springs

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food2service3ambience2

   Food was mediocre. Halibut fish of the day was very dry

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2. OT

   OpenTable Diner

   Atlanta

   7 reviews

   vip
   1.0

   7 reviews

   Dined 1 day ago

   overall1food1service1ambience1

   Disappointing does not even come close to describing my experience at Roy’s in San Diego! Roy’s was one of my favorite restaurants when I lived in Hawaii. I was excited about the opportunity to dine at this location. My reservation was for one (1) as I am traveling for work. I arrived at 7pm, checked in with the hostess and was told that she would seat me when my table was ready. I received an automated text 10 minutes later stating my table was ready and to check-in when I arrived. Seeing that I had already checked in, I didn’t see the need to check in again as I was sitting next to the hostess stand. After sitting for 20 minutes, I went up to one of the three hostesses and asked about my reservation. One of the hostesses asked if I received the text. I said that I had but I had already checked in 20 minutes ago. Once at my table, my server was very nice. I ordered the edamame appetizer upon her recommendation along with the roasted vegetables and a glass of wine. At 7:45pm, I had a glass of wine but no appetizer. My server apologized and said they were backed up in the kitchen and assured me it would be a few more minutes. At 8pm, I still sat with a glass of wine. Seeing that it was too complicated to get a plate of hummus to my table, I chose to leave and asked the hostesses to comp the glass of wine. If Chef Roy Yamaguchi sees this post, I know that you will be equally disappointed as this is not the experience you chose to create for your guests. I understand the lack of staff available and I do have patience with this in mind. However, it is unacceptable to have three hostesses that cannot manage a reservation and for your kitchen not to be able to deliver an appetizer in a timely manner.

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3. AG

   AngelG

   Austin

   8 reviews

   vip
   5.0

   8 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Roy’s is excellent. The Quality of the food is outstanding. They have great selection for appetizers. Service was excellent. Excellent place to have an amazing dinner.

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4. NA

   NancyA

   New York Area

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   overall2food1service4ambience5

   Very disappointed by the quality and taste of the food. We started with the Lobster Popstickers, which were overly fried, dry and under seasoned . I ordered the Sea Bass and it was under seasoned, not fresh. My boyfriend ordered the Shellfish Sampler and it was also not fresh and under seasoned, the mashed potatoes were definitely “microwave”. The whole dinner was completed overpriced. We ordered 4 drinks and a dessert and walked out spending $200. Never again…

   Report
5. S

   Steve

   San Diego

   4 reviews

   vip
   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   My wife and I made reservations for our anniversary at Roy’s, and everything was perfect from start to finish. The view of the Marina is incredible, especially at sunset. Our server, Sabrina, along with Nikki, was very attentive and charming and gave us excellent recommendations. The food was spectacular, my wife had the shellfish sampler, and I had the classic combo which is butterfish and short rib. Everything was cooked perfectly and served hot. The lobster bisque was outstanding, the best I’ve had. The manager stopped at our table to make sure we were enjoying everything. The cocktails were delicious too, they have a Hawaiian touch, just like the atmosphere. We highly recommend Roy’s!

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6. JI

   JimInHollywood

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   overall4food4service5ambience4

   Seated on time with a great view. Service was excellent. Very generous wine pour. Salads were a bit small, but the main (short ribs) was just right and delicious.

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7. OT

   OpenTable Diner

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience4

   Great food! Would definitely recommend

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8. AK

   AnaKa

   Tahoe

   13 reviews

   4.0

   13 reviews

   Dined 3 days ago

   overall4food4service4ambience3

   Family Vacation dinner. We were sat right next to the wait staff kitchen access. Very noisy, too much foot traffic. There was only 3 of us, they sat us at a 7 top circular table. A two top with an added chair by the window-which there were about 4 we passed would have been nicer, and easier to chat.

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9. K

   Kris

   Naples

   58 reviews

   vip
   5.0

   58 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Thank you, Brooke, for another lovely evening at Roy's! Kris & Chris

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10. D

    Disappointed

    San Diego

    3 reviews

    vip
    2.0

    3 reviews

    Dined 5 days ago

    overall2food2service3ambience4

    Waited over two hours for food.

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11. DG

    DissapointedGuest

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food1service2ambience1

    Waited over an hour for food. They had too many people to serve. Secondly there were flies in the soy sauce. We have photos. We basically paid the bill and didnt eat.

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12. JF

    JohannesF

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    overall5food5service5ambience4

    Outstanding experience overall, excellent food and a fantastic service crew!

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13. OT

    OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food3service3ambience3

    Service was friendly but slow. Appetizers delicious but catch of the day for the main meal extremely dry for the two who ordered that. Also waited about 30 min between courses. Noise levels high. Two of the wine glasses were dirty and had to be replaced. A bit pricey for all these suboptimal services.

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14. LQ

    LQresident

    Palm Springs

    45 reviews

    vip
    1.0

    45 reviews

    Dined 6 days ago

    overall1food1service2ambience4

    We had reservations for 6PM. Had to wait at the outside bar for 20 minutes until a table was available. The bar was a zoo and the martinis were amateur quality at best. Once seated, service was VERY slow. Vegetables on the halibut dish were cold (as in refrigerator cold). The filet mignon, ordered medium-well, was tough and stringy. Kept chewing and chewing. I had to return it and then waited another 29 minutes for another tough piece of meat. I’m really not sure it was filet mignon. A customer seated behind me experienced the same issue. The bottle of red wine we ordered was refrigerator cold—the server said “It’s 55 degrees, but it will warm up.” It was so cold, the label was wrinkled. We had a 6PM reservation, were seated at 6:20PM and dinner completed at 8:30PM (we were not going to wait another 30 minutes for desert). An absolute rip-off and tourist trap.

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15. JK

    JulieK

    San Diego

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food4service5ambience5

    Very friendly waitstaff. Beautiful outdoor ambiance.

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16. L

    Lisa

    San Francisco

    6 reviews

    2.0

    6 reviews

    Dined 7 days ago

    overall2food2service4ambience3

    Overpriced overall, undercooked steak, fatty piece of filet mignon, watery/slimey lobster tail, $20 kids meal (are you serious?). Won't be returning.

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17. AS

    AfonsoS

    Washington DC

    8 reviews

    4.0

    8 reviews

    Dined 7 days ago

    overall4food4service3ambience4

    We went to Roy’s to celebrate a friends/co-workers reunion. The food was fantastic, the drinks were Ok, and we had dessert too. The service was slow (we waited almost 30 min for dessert), and the entire meal was quite pricey. Overall, it was a good experience, but considering how many restaurants are in San Diego, Roy’s won't be our first choice.

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18. TC

    TanjaC

    Phoenix

    24 reviews

    3.0

    24 reviews

    Dined 7 days ago

    overall3food2service5ambience5

    Our waitress was a gem! She was friendly, always checking in and making sure we were taken care of when needed. We ordered drinks which were watered down and the mint in the mojito wasn't mottled. Then we had a sushi roll with the Wagyu beef and it was okay, Next my boss ordered a wedge salad and it was okay, we both ordered fish entrees and the fish was old but because my boss was hungry he ate both of our servings. They didn't go to waste. The desserts were good. The best part of our dinner was the view, the weather and our waitress.

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19. SD

    SDJJ

    San Diego

    6 reviews

    vip
    1.0

    6 reviews

    Dined on August 1, 2022

    overall1food1service1ambience3

    I hate to leave this review, but I absolutely need to. Other than the scenic view of the marina and harbor from our outdoor table, just about everything else during this visit was horrible. Had a reservation, arrived on time, yet still had to wait 20 minutes for a table. Took another 15 minutes for server to arrive with water (glasses were dirty) and take drink and appetizer order. It took another 20 minutes just to get two glasses of wine. Appetizer came out about 10 minutes later. Haleakala roll definitely did not taste fresh and tempura crunch was hard. 30+ minutes later, a trainee came to the table with two plates. Unfortunately, neither one was what we ordered, so back they went. Another 20 minutes go by and, finally, another lady (I think the manager) arrived to deliver my entree, but then told my wife that they were out of ahi and asked if there was something else she'd like to order. My plate, the Classic Combo (butterfish and short rib), had tiny servings of each. The butterfish was decent, but the short rib was tough to cut with a knife (didn't come apart with a fork like good short rib should do). My wife was hungry and noticed all of the other tables around us, many of whom were there longer than us, were waiting on their entrees as well, so she ended up ordering another sushi roll thinking it would be the quickest way to get food. 15 minutes later, her roll came out. Unfortunately, it contained hardly any fish. At this point, we just wanted to go home. To make it worse, we were there to celebrate our wedding anniversary. We decided to give Roy's another shot even after having a poor experience back in May while celebrating Mother's Day. Oh, and I almost forgot, not once did our server explain the situation or apologize for the inconvenience. She just disappeared until it was time to deliver the check. One positive is they comp'd the sushi rolls and one glass of wine. Again, I'm sorry to to say this, but we will never come back to this restaurant again.

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20. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 1, 2022

    overall3food5service3ambience3

    Well, I was wanting to take my husband to a fancy restaurant for his birthday. It was nice, but we had to wait so long for our food, to get refills, etc. we don’t blame them it was super busy and packed. The noise was super loud. Maybe we went on the wrong day because there was a concert going on near by. The food was great! The chef did amazing and Lauryn was absolutely darling to us.

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21. OT

    OpenTable Diner

    Washington DC

    4 reviews

    4.0

    4 reviews

    Dined on August 1, 2022

    overall4food5service3ambience4

    Wedding anniversary.

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22. AD

    AmiD

    Orange County

    13 reviews

    vip
    5.0

    13 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Lauren our server was great!!! Food was delicious

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23. C

    Captainjack53

    Los Angeles

    42 reviews

    vip
    5.0

    42 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    It was terrific. Our server, Sydney, was amazing, Food was delicious. Table by the window was great.

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24. B

    Bmpow

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food5service2ambience4

    We had a reservation at 7pm and didn’t get seated until 7:30pm… they said some tables were behind. It then took a while for a server to greet us and we didn’t see much of her the rest of the evening. We went to celebrate an anniversary and they just put a couple of flowers on the table and an empty card, no picture or dessert or anything. Pretty disappointed because I have been going to Roy’s for 10+ Years.

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25. AP

    AllysonP

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food4service4ambience3

    Roy's has always been a "special occasion" place for us since my mother-in-law visiting from Phoenix loves to treat us to dinner there. We all hadn't been together since Dec 2019. Our dinner last night, while very good & solid service, was not up to what we remember. Party of 6 seated next to kitchen, wicked sun glare off hotel window. Lobster potstickers overcooked & small. Wine arrived as I finished my entree. Ladies bathroom a mess, out of TP, paper towels, water all over sink. Comp'd dessert (think due to late wine) which was nice. For what it costs there, Roy can afford it. Way overpriced. Even mom said not worth 45-50 + per entree.

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26. OT

    OpenTable Diner

    Atlantic City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    Delicious food and service! Had a 4:45 reservation and watched the sunset. Our waiter did not rush us at all and took his time bringing out the food so we can enjoy the view. The mussels were amazing!

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27. j

    johnnyzebra

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on July 30, 2022

    overall3food3service3ambience4

    2 entrees out of 7 did not arrive for 10 minutes after others were served That was very disappointing And disjointed the evening Not sure if I would host another business meeting due to that Server was bright and cheerful

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28. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    This was my first time visiting and it was mine and my significant others 4-year anniversary, after dinner we had tickets to the concert at the Rady Shell across the way and I was getting nervous we wouldn’t get there in time.They decorated the table and gave us a card saying happy anniversary. And the waiter asked if we were going to the concert, I let him know we were. He let the staff know we were in a rush, he had our food out to us fast , gave us the check fast and they threw in a special dessert at the end. They got us out with 30 mins to spare for our concert, this is by far the best service I’ve ever had and the food was amazing. I will be visiting again

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29. k

    kjm875

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    All of the staff was very friendly and attentive. They made our anniversary celebration very special!

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30. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    It’s been a long time that I’ve gotten too notch service. It was so refreshing coming here and getting my monies worth. The entire staff was on point down to the hostess, runners and waiter. Even another waiter overheard me saying I was thirsty while waiting for the bathroom and brought me a glass of water! I will definitely be back.

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31. OT

    OpenTable Diner

    Tahoe

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    Awesome food and service!

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32. L

    Luv2eat

    Atlanta

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience5

    Anniversary

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33. J

    John

    San Diego

    60 reviews

    vip
    5.0

    60 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Great food & service on the patio!

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34. HC

    HappyCamper

    Toledo

    93 reviews

    vip
    5.0

    93 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    Always great food and service

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35. J

    Jaril

    Orange County

    34 reviews

    vip
    5.0

    34 reviews

    Dined on July 26, 2022

    overall5food5service5ambience5

    Came to have dinner for a bday celebration. They welcomed us with a card & some flowers at the table. The food and service are both excellent! The manager came over to check on us a couple of times! Will definitely come back here!

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36. C

    Chris

    Seattle

    4 reviews

    5.0

    4 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5

    Tasty food and excellent service!

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37. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on July 25, 2022

    overall5food5service5ambience5

    Great service, delicious food, beautiful view.

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38. RH

    RossH

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    Excellent food and a great full bar. Attentive and friendly staff. A bit loud when busy. High end ambiance without being pretentious. Not inexpensive but worth it.

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39. MD

    MeredithD

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    Service was top notch and food was great! Looking forward to dining again.

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40. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food4service5ambience5

    Great service.

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