Roy's San Diego Waterfront

Commentaires sur le restaurant Roy's San Diego Waterfront de personnes qui y ont mangé. Selon des cotes récentes.

1. e

   ed VIP

   Tucson64 commentaires

   1.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   Absolutely one of worst dining experiences we’ve ever had. Bad from start to finish. Service was awful- 20 minutes to get a drink. 60 minutes till entrees arrived- cold. Avoid this place like the plague. We’ve eaten at Roy’s all over and never had a bad experience… till today. Ownership should take a hard look in the mirror and ask do they really want to operate this restaurant or are they just calling it in.
   

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2. M

   Mike VIP

   San Diego2 commentaires

   1.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 1
   2. Nourriture 1
   3. Service 5
   4. Ambiance 1

   We had to wait 2 hours and still no food so we left because we had show tickets. Manager competed our drinks but not acceptable.
   

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3. D

   Debra VIP

   San Diego4 commentaires

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   Our dinner was a horrific experience. I will not return and I live locally. We went for dinner before the James Taylor concert at the Shell . We were seated at 5pm on the patio. It was so hot with direct sun, we were overheated. Several tables were in direct sun and the problem could have been easily remedied with 3 umbrellas tilted at 45 degrees. A table of 8 was next to us. They asked to speak to the manager. Eventually, she came about 15 plus minutes after they asked to speak with her. Her list of excuses, lack of apology , and tardiness was mind boggling. She didn’t offer them a round of drinks, desserts or anything. This restaurant is part of the harbor side Marriott. I find it hard to believe a call couldn’t have been made to the hotel manager to get a few umbrellas asap from the pool area. The lack of action of the managers part was stunning. Her excuse of “ I’d go to Home Depot if I could” was stunning. I am certain they have had this problem many times before. As they say, this isn’t rocket science. Additionally, service was horrible all the way around. The busser who validated our parking ticket was the only one who had any sense of urgency or kindness in the whole restaurant. We sat down before 5pm . Our server never asked or seemed to care about the direct sun. Our dinner arrived well after 6pm . Our server knew we were going to the GI cett Portions were minimal - $66 for an entree The short rib and butter fish combo had tiny portions of meat and fish and a huge pile of mashed potatoes. My $58 butter fish was smaller than the size of my palm ( I’m an average woman) . R $16 mango margarita was good, but was served in a small 4 oz glass. There was no time to order dessert - although I am sure they were lackluster and over priced. The butter fish also did not taste like a miso marinade - it had some kind of salsa sauce in it , which is not the usual way it is served.
   

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4. T

   Tom

   San Diego1 commentaire

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Unfortunately the server forgot our entrees and the service was extremely slow. We had to clear our own dishes.
   

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5. C

   Carolyn VIP

   Phoenix 42 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food and service. Don’t miss the lobster bisque!
   

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6. R

   Raquel

   San Diego1 commentaire

   3.0

   Y est allé il y a 1 jour

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 5

   Parking was confusing, after taking a ticket it says Marina Parking Only. Cars will be towed. So we decided to valet. We walked in no sign indicating which direction is Roy’s. Once we stopped to ask, they said walk that way to the end. Once you get to the end you walk through an area then take an elevator. Once you get off the elevator your don’t know where the hostess stand is. You have to find it. We ended up being late for our reservation. Appetizers were better than dinner. No piña colada‘s, lava flows are blended drinks. Ordered the special Rib Eye & Lobster. The Ribeye was $72 and the Lobster $29. We should have ordered the  filet mignon & lobster off the regular menu for $72. The Ribeye wasn’t exceptionally. Service wasn’t that great, took a while to get our dinner. I was more disappointed because a friend of mine from Kauai was with me who always eats at the Eating House. I believe it’s the same owners. Eating house has exceptional service with Aloha🌺
   

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7. OT

   Client d'OpenTable

   San Francisco2 commentaires

   2.0

   Y est allé il y a 3 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   Portions were very small. Had to ask for the heater to be turned on four times. Friendly server but maybe was stretched too thin.
   

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8. S

   Seann

   San Diego43 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Roy’s on the waterfront is an absolute must to visit whether being a local resident or from out of town. The location offers an amazing view, the outdoor seating is right next to many beautiful yaght’s docked in the harbor, and if you’re lucky to have great weather the experience will be mesmerizing as you pair it to the incredible choices of menu items. Don’t leave home without your American Express but it’ll be worth it….times at least 2.
   

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9. c

   catherine

   San Diego1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   10/10 - This Place Knows How to Celebrate! (and Cook!) If I could give Roy's a rating higher than 10/10, I absolutely would! This was our first time dining here, and it also happened to be our anniversary. I'm so glad I noted the special occasion when making the reservation. From the moment we walked in, we were greeted with warm anniversary wishes from the hostess, our server, and even a passing waitress. The service was impeccable – we were treated so well throughout the entire evening. But the real star of the show was the food. It was truly amazing! You can tell the cooks take incredible care with the taste and presentation of each dish. Every single bite was a little piece of heaven. And then there was the anniversary dessert... They called it a lava cake, but I'm pretty sure it was a brownie on crack! Absolutely decadent and delicious. The price point is definitely on the higher side, but honestly, it was worth every single penny. When the bill came, it felt more than reasonable for the experience we had. As we were leaving, a manager came out of the kitchen. While they didn't interact with us extensively, he stopped us to say thank you for coming, welcomed us back, wished us a good evening, and a safe drive home. That was a lovely touch. Our waitress was also incredibly friendly and sweet, making the evening even more special. I cannot recommend Roy's highly enough (I even rushed home to share my experience and pictures with my adult children. They were upset there was no leftovers.). If you're looking for an exceptional dining experience, especially for a special occasion, look no further! You won't be disappointed.
   

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10. V

    Van

    Atlanta2 commentaires

    2.0

    Y est allé il y a 7 jours

    1. Cote globale 2
    2. Nourriture 2
    3. Service 5
    4. Ambiance 5

    Service was great! Our total meal took over 3 HOURS!! Unacceptable. One of our party’s fish wouldn’t even cut with a knife. They made a second dish and it was great. Just a suggestion…if you are too busy to serve food STOP taking customers!!!!!!! Food was very good but a 3 hour plus dinner just plain stinks!!! Gilberto is a great server!!! Not his fault. Gave us comped dessert….
    

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