Roy's Ko Olina

First time at Roy's! We chose it because my wife is Celiac and Roy's had some great reviews on GF options! Did not disappoint!

Always a good experience

I had made reservations for 6pm; we got there pretty early (about 1 hour early) and decided to enjoy the view of the golf course. We sat outside on a bench listening to the “back in the day” Hawaiian music reminiscing of our days growing up. I believe we checked in about 5:40 and they sat us early which was amazing. As soon as we sat down we were greeted by a young man (didn’t catch his name) who served us our Edemame and water. Our server Kobe was awesome, he had greeted us with a big smile, took our drink order and gave us some time to decide what to order. We ordered the Prefixed meal; which never fails us. And I wanted the pairing of the wine with my meal. Everything that came to our table was so “ONO”! Every bite just melted in our mouths. Kobe and his coworker was very attentive, courteous and informative of what is being served. Our experience at Roy’s Koolina was amazing. We are never disappointed when we go there.

Food was excellent, and the service was very informative, friendly and conversational It is a little pricey if your going with a group and want to pick up the tab, be prepared

We usually love Roy's but service and drinks were not as great as usual

Our waiter was terrific and so was the food. The entertainment was at a very good level, we could still have a conversation while he performed and he had a very nice voice. One of the dishes was a little pricey for the portion and the decor is getting a little dated. Overall a great experience.

Bad service, mediocre food.

Food was really good and service was just ok. Lots of time between courses and waitress seemed to have too many tables - not her fault. Ambiance is ok as it is at a golf course. The golf course is awesome.

Very nice service. The salmon was exceptional. The other meals were ok. Lobster (Tristan) was nice.

Dinner was disappointing and the service was only marginally better. Nothing stood out from Roy’s sampler and the spicy tuna roll. The crusted mahi mahi was spongy and the crust was non existent. The salmon was banal and the noodle and ponzu sauce just didn’t work. The soufflé has a really hard base that we’ve not experienced before and the use of ice cream instead of chantilly cream simply doesn’t work. The cocktail drink I ordered was essentially sugary water served in a beer pint glass. As it was extremely windy and we were cold we inquired about moving and were essentially told it was not possible as we would have to be transferred to another server. Wow!

Service was dreadful. My granddaughter's pasta had the wrong sauce. Sent back and she was served well after the rest of of us. Wine served mid meal and the wrong wine. My wife's $50 shrimp was very ordinary.

We've been coming here for years. Always a great meal and a great time. Service is dialed in

The menu is great and the food and service are fantastic.

The two seater table that they sat us on was wobbly. Other then that everything else was good.

Excellent food and excellent service. Grace was an exemplary waitress!

A little slow on the delivery of food but it’s a day after Valentine’s day so we understand. Food was awesome and the servers were really nice! We’ll definitely go back!

A wonderful 2020 Valentine's dinner. Service and food - spot on!!

Valentine's Day lunch was very good and our server, Grace, was fantastic! The prime rib special which I ordered medium rare arrived more on the medium side but I was too hungry to return it. Overall it was a very nice meal. The Caesar salad was very good! And the crispy crab cakes were also very good. Service was spot on wonderful.

We had a wonderful experience

They need to hire more experienced wait staff, sad that Roy’s has become just ok for service

In our opinion the restaurant has no atmosphere. The service was fast, but it felt like if we wanted to be rid of us quickly to fill the table again. The table was very sticky. The food didn‘t convince me. How can you serve cold noodles with a salmon fillet? It seems to be the modern trend but not tasty according to the moth trend! I personally will not go to this restaurant anymore.

Great beef, wow!! Veggies incl. potatoes were a bit undercooked. Excellent, friendly service....

Good experience as first time at Roy’s. Celebrated my husband’s birthday. We even got a free desert with happy birthday on it!

Mahi under cooked and with a wierd flavor. Waiter condescendingly explained it is because the fish is fresh here on the islands. With more than 15 trips to the islands and multiple trips to the BVI we are fully aware of what good mahi tastes like. I have been better taken care of by many other eating establishments that are rated not near as well as Roy’s. I feel Roy’s is living on their reputation obviously earned by the awesome food and service they used to have. Will not recommend and hope I can eat mahi in the future. Ended up sick all night after this meal.

Celebrating girlfriends birthday. Upon arrival service was great. Once we sat down our waitress was very pleasant however there were long periods in between where we waited for refills and towards the end we waited in Between dinner and dessert roughly 20 minutes. And another 20 until we received the bill. Food was pleasant and well prepared.

Excellent waiter...knowledgeable...Friendly...

We had a new service person who was very kind but not fully knowledgable about the menu selections. One of our party needed to seek out dishes that were not spicy or had chili aioli due to medical allergies. It was difficult for the wait person to identify these type of dishes without consulting another staff member which made for very limited options.

Always love this restaurant. Great service and food.

We ate at Roy’s years ago and loved it. This time it seemed tired and old. The menu items are not great. Flavors lacked that special feeing. The food presentation was good but mother was worth mentioning. For. $100 per person I expect that the waitstaff and cooks work as a team to creat a decent experience. Reminded me of a chain like Applebee’s. I won’t bother going back. It’s unfortunate that when you are on vacation you oftyfww like the restaurants have take their money as they won’t be back anyway attitude.

Outstanding service. As a vegan I wish there were more option but they were willing to modify a number of on menu items.

The food was excellent. The service was a bit slow.

Having dined at other Roy’s restaurants in Hawaii, our expectations for Roy’s Ko Olina we’re high. We were extremely disappointed. Our meal was served almost an hour after we ordered and the food was warm not hot. The management did discount our meal for any inconvenience we might have had. We did not ask for it and it did not make up for the long wait.

Disappointed with the quality of food. I remember Roy’s being better than this.

Dinner was phenomenal. The service was perfect. I would highly recommend eating here.

We had a 5pm reservation. When we showed up seemed as if the hostesses were scrambling and they didn’t seem to friendly. We had to wait quite a while to be seated. Once seated, service was amazing! All the food we had was delicious! We had kids with us and they loved that they got an appetizer, entree and a dessert all included! Would come again.

My family and I dined here for my parents anniversary. Our reservation was for 5 which is when they open, so when we got to our table it was quiet and we had a nice view of the scenery around us. Our waiter was very attentive to us and when one of our dishes wasn’t quite up to par he apologized and gave us an upgraded item free of charge. The food overall was good and there was many items to choose from. I would recommend this place to anyone who is looking for fine dining on the west side of the island.

SCOTT was our waiter and he was exceptional. Our evening was outstanding and being local, we will absolutely be coming back.

The service was EXCELLENT!!! Food was great. Our waiter and the bus crew made our dinner Awesome.

Awesome food and great customer service...will be back again!

Roy’s had trouble with the timing of dinner related to a kitchen issue but the waitress keeper us informed and the manager made amends. Overall a great meal and fabulous presentation.