Roy's Ko Olina

Food was great and the service was fantastic. Didn’t take long to get my food and the waitress was always checking on us.

The food is amazing. Love the butter fish and the paella! This is a most stop and f you are staying at Aulani or the four seasons.

I had higher expectations for this restaurant. Unfortunately, for the high price we paid, the experience fell short for us. The server hardly came by at all, forgot our drink orders, and the portions were very small.

Had great service and the food was excellent. Will visit on our next visit to Hawaii!

We had a great time. This was our first dinner outing in a year since Covid started and it was great. We felt comfortable with all the dining guidelines and as always the food was amazing

Every meal was stellar except mine. I took the waiters suggestion and it was awful. The grilled hamachi was sour and dry. I’ve never been so disappointed.

First course was delicious but the entrees were awful. looked liked they had been prepared hours before.

Great place food excellent service wonderful only complaint if you tell people on your website no shorts then don’t let people in and shorts

Easter and all the special holidays, this is the place to come too. Always consistent with the food tasting really good. Always our favorite place to go for birthdays! Thank you!!

Easter lunch. While I appreciate the course menu - it took over 3 hours to get everything and eat. Way longer than expected.

We had brunch at Roy’s and it was very disappointing. It was a price fixed menu and the appetizers were just ok. The main course options weren’t brunch items and it was very expensive. We ordered lamb chops and it was not good. It was very fatty and had way too much sauce on it. We will never go back.

The service and food were fabulous but the decor and ambiance were tired and tacky. Needs a face lift

The adult food selections were great but the children selections were minimal and needed more options. I commend you for nto just offering "kiddy" type foods but pasta is not worth $24 and salmon is not a traditional kids meal. Overall, we had a great meal an experience in a great location.

Always a great time

This is one of my favorite places to go.

Food was average, lots of loud kids, server Brought us desert menus. Before our entrées arrived indicating that many of the desserts took 25 minutes to make but then she never checked on our food or took our dessert order until we were almost done eating our entrée. We had to wait about 25 minutes to get the desert which at that point we didn’t even really want

Great food and wonderful staff,! Well spaced (for covid) -outdoor dining,

Due to COVID, we ended up celebrating all 3 of our birthdays instead of spread out over 4 months. The wait staff was fabulous and the chef always accommodating on picky food choices. My favorite restaurant!

Dinner & service was great on 3/30/21 reservation.
My review is for today 4/11/21. It’s our last night in Hawaii and I held a reservation slot for 2 at 5.45 pm dinner. I called 4 times through the course of the day before they finally picked up their phones at 1:30. She wouldn’t accommodate me asking for a later reservation at that time and said to call back. I did again at 4:30, she still wouldn’t accommodate a later reservation but kept offering earlier, which made no sense as I specified later in both calls. I asked if they would take walks-ins and she said not later in the evening so I asked what constituted later. She said after 7. So I asked if I can then come at 6:30 pm to walk-in. Caught off guard she stammered all around and then said they don’t like to move around reservations once they’re set, leaving my question about walking in unanswered. Clearly she simply didn’t want to help as she just had said no walk-ins after 7pm. So we ended up just cancelling. They were very inflexible and unaccommodating for two people on their last night of vacation trying to just push back a reservation an hour. Very disappointed in the lack of willingness to help.
Edited to say that my friend called and was able to immediately get us a reservation at 7:45. And upon being seated we passed 4 open tables & were given the choice between seating inside or outside. They weren’t busy at all.

Staff were very attentive. Food was well prepared and tasty. Getting our main dish was very slow.

Came here for our anniversary. E requested to be seated outside which they accommodated. Short ribs were very soft and flavorful and the paella was very delicious. Roy’s even served a complementary dessert for our anniversary. We were very pleased with the service.

Excellent service and delicious food. Interesting selections. Beautiful setting.

Always enjoys Roy’s....great ambiance, good food, good service. Always eat outside......rain or shine. Happy hour has good prices. Suggest reservation as they can get busy during spring break or summer and holiday Times. Very convenient location in Ko Olina ..can walk from any of the hotels. The keiki are able to come as well, although you don’t see too many little ones dining there.

Service was the worst we have ever had. Sat there for 20 mins before ever taking an order. Dessert was served cold. Soufflé, Pineapple Upside Down Cake and Cookie all cold. Waited on our check at least 20 mins after table was cleared.

Roy’s is always a fav of ours when we are here! We celebrated our first 3 Anniversaries here when we were stationed in Hawaii. We were lucky enough to be back to celebrate our 13th wedding anniversary this past week and it was just as amazing as we remembered!! The food is always too notch, the drinks are perfect, and as always, the service is absolutely wonderful. We recommend it to everyone and will be back again and again!!

We loved our lunch experience. It was my mom's 77th bday and everything was on point. Mahalo Jordan, awesome service & conversation. You made all the difference, my parents loved your old skool respect for kupuna & local ways. Nice coming out of covid jail dining experience. Appreciated all of it and Happy we chose Roy's.

Friends 60th

My birthday I had a great time at Roy’s. Thank you for the great food shout out to the chef thanks.

Always the best - all facets.

This was my first subpar experience at Roy’s and my first time at this location. The food was cold for a hot dishes. Maybe the food was left in the breeze way too long. My mother’s dragon roll was not fresh at all. We didn’t want to make an issue of any of it, but I won’t return to location again

Usually the food and service at Roy’s is great at least in Southern California.

The food and the staff was excellent.

Roy's have been consistent with excellent service . Even with the pandemic restrictions they have not skipped a beat. They food is a tasty as I remember it and staff the most friendly on the island.

Roy’s never fails us. It’s our go-to celebration restaurant. The food is always cooked perfectly. I’m a picky seafood eater and really dislike when fish is over cooked, but Roy’s ALWAYS cooks the fish to perfection. The service here is awesome. I have absolutely nothing bad to say about this place!

My best friend’s birthday. I’ve been to the other Roy’s and this so far is sub par the service, or maybe it’s just our server is to casual versus promoting a really nice dining experience. A little disappointed especially for a place near a lot of tourists.

Food was delicious. Service was slow. Would definitely go back.

Zak was our waiter and he and his team were fantastic. Very good food.

Golf course setting. Fabulous food and service. Would recommend highly.

Roys is always a good meal. Since it's in koolina it's full of tourists. So if you wanted a nice dinner you might be distracted by someone's kids or poorly mannered tourists. Only reason why it's a 4 out of 5. Great service and quality food.

Seems you might be short staffed. Visits in the past found the wait staff stopping by a bit more often and items being brought to the table faster than this time.

I was with a someone who was not a native English speaker and the menu was a bit hard to explain. Many restaurants are now having bar or QR codes to scan on your phone to see the menus. You might want to consider this and if you go to it, photos of the meals would be helpful.
If possible, it would be nice if you would carry the liquid sugar for putting into iced tea and other drinks.
Just a thought.

Suggest making reservations, chick in went well was sat right away. Must try the ko olina dragon(appetizer) it’s delicious! Contact tracing, hand sanitizers and social distancing are enforced. Great food, great service, love this place!