- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Great food and experience!
Great atmosphere! Wonderful server! Excellent host staff! But most of all, delicious food!!!
The new menu is GREAT! Excellent value and delicious.
It was lovely
Very nice meal with attentive waiter.
Enjoyed the outdoor dining area.The service and menu was very good. I would recommend.
Great outdoor seating and food is great. Drinks are great.
We had a lovely dinner at Roost. The outside seating is wonderful in September- perfect temperature and the fountain provides a soothing sound element. My husband and I both enjoyed our dinner, thanks to the suggestions of Darcy, our delightful server. The pork tacos appetizer was enough as a meal for me, and they were yummy! Thanks, Roost!
I had made a reservation which once we arrived realized was a good move. I requested a patio table once we arrived and luckily the floor manager was able to accommodate as the view and ambiance are much better there than inside. Our drink order was taken shortly after we sat and then about 10 minutes later our food order was taken. 10 minutes later our food arrived and still hadn't received our drinks. Another 10 minutes later our waitress brought our drinks apologizing that the bar had literally just made them. Except for that, we really didn't see her much but we didn't necessarily need her either. Understanding they seemed short staffed, our orders weren't delayed as much as they could have been. My dish was a little salty but overall tasted very good.
Meeting up with friends from another state for a wedding.
Great night out at Roost! Great environment and service. Very attentive server. I had the shirt and grits which I thought was excellent (with a healthy portion size). Another member of the party had the chicken “not” pie and it was good, but just ok. Overall a nice experience.
Not what was expected from the reviews. I would say mediocre at best. Pretty much typical hotel restaurant food. Overpriced and tasteless.
I have been here for lunch a number of times, that in and of itself, says it’s a place I have enjoyed. Good value for good food with good service. Not a five star restaurant, but a solid place. We decided to recommend it for a dinner with another couple. Dinner was a whole different story. Service was terrible. So slow. Had to flag our waitress down every time we needed anything. 2 entrees came out almost 10 minutes after the first 2. One of the second orders to come out was wrong. One beer order was served literally over 10 minutes before the other when they were both ordered at the same time. Never cleared any plates until we asked them to. (Appetizer plates were left on the table after entree plates were served and we had no room left on the table). 2 of the 4 entrees we’re actually quite tasty. It was actually the 2 higher priced dishes that were hardly touched. Because of the good lunch services I’ve had, hopefully, this was just an off night, but it will be a while before I try dinner there again.
Quite busy so the service was somewhat slow, but OK. Food was good as usual, although the buffet (which we were surprised they had did not have as much selection as in the past. Still, nice to eat out on the patio with fresh air.
My friends and I came here for a enagement celebration. The resturant itself was very nice inside and we had a great server who was very attentive. However, the food was just ok. I would call it "upscale hotel food." The pizza that my friends ordered looked like it came from the freezer section at the grocery store.
Beautiful location and great service. The salad had a generous helping of dressing and the shrimp were tiny (not as advertised).
The food was good. It was a good value. The service was okay.
Service was good. My food was good, but could have been hotter. Had bourbon cheesecake for dessert, it was delicious.
The buffet was very good. We enjoyed our omelet and our server, Paul, was outstanding. He was very attentive, but not intrusive. We would definitely go back.
Our waitress was very short at first and took 10 mins to greet us. Her disposition got better as meal did. I know personally how hard it is to be full staffed right now but as much as we need to patient and kind as do the staff. Overall I really enjoyed Brunch and the atmosphere on the deck.
Birthday dinner before the Comedy Zone across the street. Our wait staff were phenomenal and the food was so delish. Enjoyed it very much.
Just visiting for the weekend and stayed at the Hyatt. Roost is the restaurant which is attached to the hotel so it was an easy decision to head there for dinner. We were pleasantly surprised to have such an amazing dinner (shrimp and grits)at a hotel restaurant. Not only was the service great, the live music was awesome! We will most definitely go back.
Disappointing. The bartender/ waiter was excellent and attentive. That is the best I can say. Took an hour to get food at lunch and they we not all that busy. Who would have thought a burger, flavorless chicken sandwich and club sandwich would take an hour to prepare. When they arrived the fries were only warm and kinda limp. Would not recommend or return.
Che gives excellent service. Thank you! The food and ambiance was delicious. My guests enjoyed it!
Food was mediocre. My husbands baked chicken was dry and the Mac and cheese was bland. But the ambiance was nice.
Due to the employee shortage, our service was terrible but the restaurant was very apologetic!
Che Ma was fabulous!! He recognized our anniversary—day one of our Greenville, Hendersonville and Asheville road trip and celebration of 43 years.
The place was jumpin with live music out in courtyard but we were seated at a nice table inside where we could enjoy the ambiance but still hear each other.
Well done dinner with attentive service— he knew how to anticipate our needed without being intrusive.
The food is amazing, I will be eating there again
Over all experience was good. The bar tender was 2/5 really not good. The menu was small. The best thing in the menu is the chicken wings
Roost needs to step-up post covid. Menu is just ok, cocktail/wine/bar is severely lacking. Overall expected more…left expecting more…
Great outdoor seating. Good value in food and drinks.
Great food but a lil pricey and VERY disappointed there is no kids menu. I asked the waitress doe a cheese quesadilla and she said no (even tho they have a wrap sandwich on their menu). For a family of four-it cost about $75 plus tip. That’s a bit high for lunch in my opinion. Good was delicious and outside seating was great.
This place was FANTASTIC! I reserved online and everyone was so friendly and welcoming. The Angus burger was cooked perfectly and the garlic fries were very good. The waitress was new and on her last day of training; however you wouldn’t have known it. Her trainer checked on us several times as well but never had to help. The Homemade Honey Mustard was so good paired with the fries. Can’t wait to come back again! We even had a little bird visit us who also enjoyed a fry :)
Excellent food but service was very slow. 45min before we got our salads out. It was Father's Day and seemed busier then usual.
We have been to Roost before. This time was quite disappointing. The buffet was poorly supplied. The staff was mediocre at best. I was disappointed that we made a reservation for six to accommodate our party but when we arrived, we were stuffed in a booth as if we were not expected.
We sat outside on the perimeter by the fountain. Paul was our waiter, & he was great! We stayed a couple of hours. He was attentive, patient & personable. The food was good, came out in a reasonable time & at a good temperature. Can’t say anything but positive words about the experience.
Our waiter was wonderful. He was pleasant, professional and accommodating
We had a lovely time! Our servers were very attentive and our food was great! We enjoyed the live singer- it was a nice mix of music 😃
Roost is rated 4.3 stars by 1611 OpenTable diners.