Ristorante Saraceno

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1. C

   Carlo

   New England

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food3service1ambience1

   Beyond rude staff, the food was alright but not for the price or the annoyance of going there much better restaurants in the North End.

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2. DD

   DelishDiva

   New York Area

   14 reviews

   vip
   5.0

   14 reviews

   Dined on May 14, 2022

   overall5food5service5ambience5

   We ate on the top floor - great for a date and conversation. Everything was delicious and the service was very good. Excellent choice on the North End.

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3. K

   Kurzone

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on May 11, 2022

   overall5food5service5ambience5

   Excellent food and service. A must when in Boston

   Report
4. OT

   OpenTable Diner

   Miami

   1 review

   2.0

   1 review

   Dined on May 11, 2022

   overall2food2service2ambience3

   Disappointing

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5. J

   Jersey52

   Houston

   17 reviews

   5.0

   17 reviews

   Dined on May 9, 2022

   overall5food5service5ambience4

   One of the many gems of the North End, perfect for traditional Neapolitan dining. The house salad was a mix of greens, olives, and pepperoncini for just the right bite. Fettuccine bolognese with a touch of heat(as suggested by our server) was rich and delicious. And perfect crusty, dense bread to scoop all the gravy. Too full for dessert! Next visit….

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6. SP

   SteveP

   New England

   11 reviews

   vip
   3.0

   11 reviews

   Dined on May 8, 2022

   overall3food3service3ambience4

   Service was very slow but we were there on a busy Mother’s day. Food was good, not exceptional. Bread was so so with butter packets, no oil. House salad was basic. Pasta was a bit el dente with very mild sauces. Overall we had a fine experience with good food that had appropriate portion sizes.

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7. M

   Mimi

   New England

   20 reviews

   vip
   5.0

   20 reviews

   Dined on May 8, 2022

   overall5food5service5ambience5

   Celebrated a Birthday on a busy Saturday evening. Staff were attentive, Food was excellent.

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8. OT

   OpenTable Diner

   New England

   6 reviews

   vip
   4.0

   6 reviews

   Dined on May 8, 2022

   overall4food5service5ambience4

   Went here for my graduation dinner and it was so nice! The food is BOMB

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9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food5service5ambience5

   This place is fabulous! You won’t be disappointed. Most delicious!

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10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    This restaurant I go over and over, they make me feel like I’m eating at the best restaurant in the area great service food is very good as ever thanks frank…..

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11. y

    youngho

    New England

    4 reviews

    5.0

    4 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Very good service and food with value!

    Report
12. JB

    JillB

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience4

    I brought my twin daughters for their sweet 16 birthday party with their friends. They had an amazing dinner. So cozy downstairs and the food was amazing. They did a tiramisu for my girls and sang Happy Birthday! So sweet! I would definitely dine here for the service as well as the food! The owner was so welcoming and I felt like I was going to eat at my grandfather's house in the north end!

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13. T

    Tory

    Raleigh

    23 reviews

    5.0

    23 reviews

    Dined on April 29, 2022

    overall5food5service5ambience3

    This restaurant came highly recommended for a friend and it did not disappoint. The food was excellent! My wife had the shrimp scampi and she said it was the best she had ever had. The restaurant is a little small so it was a little loud but worth it. Reservations may not be necessary but I recommend it as this place was busy!

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14. LG

    LisaG

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    We had a great dinner at Saraceno’s. Our waitress was friendly, the food was delicious, and never felt rushed to leave. Highly recommend!

    Report
15. LL

    LittleLeslie

    San Francisco

    14 reviews

    vip
    1.0

    14 reviews

    Dined on April 24, 2022

    overall1food5service1ambience1

    As a New York Italian i was embarrassed to host my friends here. I hosted a dinner that included 1 other American Italian and 5 black friends. Our table was largely ignored, I had to flag our server down for most of our time there. Our server never smiled, never welcomed us, we felt like we didn't exist. And my black friends experienced an additional level of rudeness. I informed our server we felt unwelcome, asked him to apologize and start making us feel like we were valued customers. His apology was "I'm sorry, i don't know what i did wrong", which tells me he didn't listen to me saying we felt unwelcomed and ignored compared to the attention the other tables were getting. When i host friends for an Italian experience in North End, i expect a special night for them. That's my goal. Food is an expression of love and caring. It's our culture, at least the way i was raised. On my annual trips to Boston, i host friends in North End for them to feel that. My friends and guests last night didn't get a the special night that i wanted for them here. I was truly embarrassed by the servers behavior. My hope in this review is that they train their servers to be friendly and attentive to everyone, regardless of who the customer is. Everyone should feel welcome.

    Report
16. NB

    NicholasB

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service4ambience4

    Food and Service was excellent! Cute small restaurant with nice ambiance. Definitely would go back.

    Report
17. S

    Sheila2015

    Savannah

    5 reviews

    5.0

    5 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Amazing dining experience. We sat in the wine room. The food was authentic and delicious and we can’t wait to return !

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18. e

    eater

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on April 16, 2022

    overall5food5service5ambience5

    Tiny place but they have this really cozy downstairs space.

    Report
19. SK

    SteveK

    1 review

    5.0

    1 review

    Dined on April 11, 2022

    overall5food5service5ambience5

    Great food and service....great people. The staff is great and very engaging..

    Report
20. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service4ambience5

    Enjoyed a fantastic meal.

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21. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5

    Such a great little find! Delicious food and really wonderful waiter! Definitely going to go back!!

    Report
22. EW

    EllenW

    New England

    1 review

    2.0

    1 review

    Dined on April 9, 2022

    overall2food2service3ambience1

    Booked dinner for my grandsons birthday. They put us in the basement in a small room off the kitchen. Hated it!! On top of people at other tables. It was so dark everyone had to use a flashlight to see the menu. Food was ok but I have had much better at other restaurants in the North End. Would not recommend

    Report
23. AP

    AnnaP

    1 review

    2.0

    1 review

    Dined on April 9, 2022

    overall2food3service3ambience2

    When the host first seated my party, the manager screamed at him in front of us and told him to move us downstairs. In the maze that is downstairs, we were seated again, only for another party to come up and say they had been seated there. We moved to our final seat in the furthest basement room, where we were seated under a cold, odd smelling vent. We contemplated leaving, but decided to see it through. One of the waitresses spoke only Spanish, so we could hear the other staff members try to communicate with her but fail. Our bread was cold. Our waiter, however, was very kind and took our orders promptly. I got eggplant parm, and my friend got gnocchi. We were both pleased with the food—it wasn’t amazing, but it was good. A very odd experience. I will not be going back, and I would not recommend. Not worth the price, either, although the price is very comparable to other North End restaurants.

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24. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience4

    We had an amazing group dinner here, it was fantastic! Highly recommend the spicy rigatoni dish, I’ve read some say it’s too spicy, but honestly didn’t find that to be the case. Have been thinking about it ever since! We all had amazing dishes, including ravioli, bolognese, and tortellini, and we were all very satisfied!

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25. OT

    OpenTable Diner

    New York Area

    10 reviews

    vip
    1.0

    10 reviews

    Dined on April 9, 2022

    overall1food1service2ambience1

    Horrible food….tourist trap. Never again.

    Report
26. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on April 1, 2022

    overall1food1service1ambience1

    didn’t get sat with reservation made

    Report
27. AR

    AnnieR

    New England

    8 reviews

    5.0

    8 reviews

    Dined on April 1, 2022

    overall5food5service5ambience4

    Absolutely enjoyed our evening here. A window seat to enjoy a spring evening of people watching on Hanover Street. Energy was great. The service was impeccable and paced so beautifully. We were never rushed and our meals were delicious. The marinara is so sweet. Be sure to order. We will return soon!

    Report
28. OT

    OpenTable Diner

    New England

    4 reviews

    4.0

    4 reviews

    Dined on April 1, 2022

    overall4food5service5ambience5

    Great food. Was sat down immediately and food came out quick! Was very solid!

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29. OT

    OpenTable Diner

    West Palm Beach

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 29, 2022

    overall5food5service5ambience5

    Looking for a nice “authentic” place to lunch with a friend.

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30. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5

    One of the best Italian meals I have ever experienced! The food, the service, the setting or all absolutely fabulous! Get the mussels, and the Caprese salad, and the Bolognese was to die for! My compliments of the chef, to our server, and the people that built the classic brownstone and intimate dining room.

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31. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Excellent authentic Italian cuisine, excellent atmosphere.

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32. JM

    JohnM

    New England

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Food and service was excellent. The owner is one of the nicest guys in the industry. Thank you!!! - John MacKinnon

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33. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on March 26, 2022

    overall2food1service2ambience2

    I booked a reservation here because of the reviews but it was just OK- won’t go back- bread cold and stale - this is the north end!!! Service was slow- I was excited they had valet, but what they didn’t tell you is that it’s $30 CASH! Ok no problem we have parking so we valet- We literally waited 40 min in the rain for the one valet guy to run and get our car!! Never again! Better places to go on the North End

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34. S

    Skinwise

    San Francisco

    29 reviews

    vip
    4.0

    29 reviews

    Dined on March 25, 2022

    overall4food4service4ambience4

    Very busy restaurant with every inch of space used. My veal parmigiana was ok but not exceptional. The two square slices of melted cheese on top looked like they came directly from prepackaged Kraft cheese. Really. My Manhattan was served without a cherry. Really. Maybe I just ordered the wrong things.

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35. TB

    TerrenceB

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 23, 2022

    overall5food5service5ambience5

    I like that this is where the locals go. It shows that you can go there for a consistent, quality experience with delicious selections.

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36. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service5ambience5

    Food was fantastic! I believe our table of 8– everyone loved their meal. Didn’t have issues with our service at all. Waitress kept our drinks flowing and was prompt. They even surprised me with a birthday treat at the end which was also fabulous

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37. J

    Jamie

    Atlantic City

    1 review

    3.0

    1 review

    Dined on March 18, 2022

    overall3food5service3ambience4

    Entree's were delicious and the serving staff was very polite if overwhelmed! They were extremely over booked however. There was only one waitress for our entire floor of about a dozen tables. All of the tables were frustrated by the slow service. Management should allow fewer reservations or stop walk ins if staffing is low. Also the Antipasto was very disappointing at it's price point.

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38. SD

    SarahD

    Philadelphia

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food5service1ambience4

    Food outstanding. Service was terrible. Very nice and professional but seriously understaffed.

    Report
39. AS

    AriS

    New England

    1 review

    3.0

    1 review

    Dined on March 18, 2022

    overall3food4service2ambience2

    First let me premise this review in that we went on a Friday night of St. Patrick's Day weekend. So the North End was crazy busy. Saraceno has a small upstairs and a small downstairs dining area and a larger space downstairs as well. We were seated in the small downstairs room. The activity level of the staff was frenetic and our waitress was seemingly overwhelmed. We didn't see her much and when we did she seemed very stressed and rushed. They had many other staff members who cleared empty tables and reset them, but they weren't there to refill water or anything else. The service and ambiance were the detractors for us. Tables are packed in and the basement dining area had very low ceilings. I am 6'2" and had to duck down at base of stairs and watch my head from bumping into the ceiling decorations. We ordered the stuffed clams which were tiny and while they were warm, the bacon on top was undercooked if not raw, so we sent it back. While the waitress did warn us the kitchen was extremely busy - she advised to put whole order in at once when we tried to just put in appetizer to start, we were very surprised that it took almost 45 minutes to bring out our main dishes. During that wait, we didn't see the waitress. She didn't stop by to touch base at all. She was running around serving her other tables. I had the bolognese and it was quite delicious and a good portion. My wife had the Linguine Ai Frutti Di Mare but with a oil/garlic sauce which she did enjoy. Very good main dishes, everything else was disappointing.

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40. ME

    MattE

    New England

    1 review

    4.0

    1 review

    Dined on March 5, 2022

    overall4food5service4ambience4

    Chicken cacciatore was a bit soupy though the flavors were excellent. All other pasta dishes and chicken parmigiana were excellent. Pasta was a perfect al dente. Got us seated quickly despite the crowd; tightly seated but cozy. Almost too loud, but we were next to a women's basketball team. The Falanghino white wine was superb. Lots of fresh sourdough. Service was slightly delayed but excellent. Great value for Hanover Street.

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