Ostra at Mokara Hotel & Spa

Ostra at Mokara Hotel & Spa 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   James VIP

   Orlando2則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The waiter was fantastic. As was the bartender and host staff.
   

   Ostra at Mokara Hotel & Spa已在4天前回覆

   James, Thank you for your kind words about our team. We're thrilled to hear that your experience with our team, from the server to the bartender and host staff, was fantastic. We truly appreciate your feedback and hope to have the pleasure of serving you again in the future.
   

   請問這對你有幫助嗎？

2. D

   Dawn

   Tampa8則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food quality was excellent, great taste and beautiful plating. Service was attentive. We sat outside by the riverwalk, one row back to avoid being too close to people walking back and forth.
   

   Ostra at Mokara Hotel & Spa已在2天前回覆

   Hi Dawn, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the food quality, attentive serve, and your dining experience by the River Walk. We appreciate your thoughtful note about seating preferences and are glad you found a spot that suited you. We hope to have the pleasure of welcoming you back soon!
   

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3. A

   Adrianne

   Tampa7則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely dining experience. Our waiter, Genaro, was friendly, knowledgeable, & very helpful & accommodating. Cocktails were excellent. Caesar salad was fresh & delicious. Shrimp Diablo very tasty. I'd definitely go back.
   

   Ostra at Mokara Hotel & Spa已在4天前回覆

   Adrianne, Thank you for your thoughtful review! We're delighted to hear that you had a great dining experience with us and that Genaro made such a positive impression. It's great to know you enjoyed the cocktails, Caesar Salad, and Shrimp Diablo. We truly appreciate your kind words and look forward to welcoming you back soon!
   

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4. C

   Carlos

   San Antonio1則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   From start to finish, Y'all were amazing!! Set a little Birthday brunch for my wife and and our first interaction started with a "Happy Birthday" and then a little song from our server Emily. The food was excellent and the service was even better. We are from San Antonio so were not visiting and hardly ever ever go downtown but, we will for sure be back!! I mean...come on....even had free valet. You all one us as patrons for life!! Till we see you again!!
   

   Ostra at Mokara Hotel & Spa已於2025年5月1日​回覆

   Carlos, Thank you so much for this heartfelt review! We're absolutely thrilled to hear that your wife's birthday brunch was such a memorable experience, from the warm welcome to the personal touch from our server, Emely, and even the valet service. It means the world to us to know that we left such a positive impression, especially since you're local and don't often venture downtown. We can't wait to welcome you both back and please consider us honored to have you as patrons for life.
   

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5. P

   Phyllis VIP

   Cincinnati196則評論

   4.0

   在2025年4月24日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Lovely to eat on the river walk (definitely sit outside for the ambiance). Food was good (don’t miss the betard - delicious) and the service outstanding!
   

   Ostra at Mokara Hotel & Spa已於2025年4月28日​回覆

   Hi Phyllis, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed dining along the River Walk and that our team helped create a positive experience. Your comments regarding the service are truly appreciated, and we will do our best to recognize the server who assisted you. We hope to have the opportunity to welcome you back soon.
   

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6. L

   Laura VIP

   Chicago8則評論

   1.0

   在2025年4月20日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   dined there quite a few times and kept going back for great sangria's and bone marrow- unfortunately brunch had neither. Sangria's were completely different (bad)and we did not drink them, i ordered another drink and my husband stuck with water. Waitress came over multiple time and after bringing another drink did not ask if anything was wrong with sangrias since they were full on the table, so i told her myself that they were very bad but was completely ignored which was surprising at what seemed a higher end restaurant. When check came we saw that we were charged both sangrias $30 each/ so we paid the check and left with full sangrias still on the table.
   

   Ostra at Mokara Hotel & Spa已於2025年4月28日​回覆

   Dear Laura, Thank you for sharing your recent experience with us. We’re truly sorry to hear that this visit did not meet your expectations and that the sangria and service were disappointing. Your feedback is taken seriously, and we will be reviewing this with our team to ensure these concerns are addressed. We value your loyalty and hope to have the opportunity to provide you with a much better experience in the future.
   

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7. S

   Stephanie

   San Antonio1則評論

   3.0

   在2025年4月18日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   The portions are small and lack luster for fine dining.
   

   Ostra at Mokara Hotel & Spa已於2025年4月28日​回覆

   Stephanie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding portion sizes and overall value. We appreciate your comments as they help us identify opportunities for improvement. We hope to have the opportunity to better serve you in the future.
   

   請問這對你有幫助嗎？

8. M

   Mike VIP

   Hawaii1則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We ate outside at the Ostra on the SA Riverwalk for dinner on 4-12-25 starting with shrimp cocktail. I christened Nick as, “The best server on the Riverwalk”, because he gave us an extra basket of their delicious warm bread, and great advice how to order their filet with a little pink inside. I had eaten over done and under done steaks on the Riverwalk before. Nick with over 10 years experience, definitively said order it medium-well done- and was he right. It was a wonderful meal for my wife and I. Later, while we people watched with drinks and Lava cake, Nick came by with a fan for extra comfort.
   

   Ostra at Mokara Hotel & Spa已於2025年4月28日​回覆

   Mike, Thank you for taking the time to share such a thoughtful and detailed review! We’re thrilled to hear you and your wife enjoyed your evening with us at Ostra. We’re especially grateful for your kind words about Nick. We know we are lucky to have him on our team, and we will be sure to share your compliments with him. It’s wonderful to know that the food, service, and atmosphere all contributed to a memorable experience. We look forward to welcoming you back for another relaxing and delicious visit by the Riverwalk!
   

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9. E

   Erica VIP

   Seattle10則評論

   5.0

   在2025年4月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   This is our go-to spot anytime we have guests from out of town or find ourselves downtown at breakfast time. The location is convenient and there’s quiet outdoor seating, crowd pleasing food at a good price, and reliable service. Valet can be validated at the restaurant.
   

   Ostra at Mokara Hotel & Spa已於2025年4月28日​回覆

   Erica, Thank you for sharing such a fantastic review! We’re honored to be your go-to spot when you’re downtown or hosting out-of-town guests. We’re delighted to hear you enjoy the convenient location, outdoor seating, and crowd-pleasing menu. Your continued support means the world to us, and we look forward to welcoming you back for many more visits.
   

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10. N

    Nina VIP

    San Antonio8則評論

    5.0

    在2025年4月8日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Had a great anniversary celebration at the restaurant. The waiter was so very friendly, fast and wanted to make our evening special. Food was excellent- especially the shrimp dumplings. They made my cocktail to my specific instructions and were very accommodating. Will definitely go back again.
    

    Ostra at Mokara Hotel & Spa已於2025年4月28日​回覆

    Nina, Thank you for celebrating your anniversary with us and for sharing such a thoughtful review. We’re thrilled to hear you enjoyed the food, cocktails, and attentive service and we’re especially glad the shrimp dumplings were a highlight! It was our pleasure to help make your evening special, and we can’t wait to welcome you back again soon.
    

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