El Torito - La Mesa

El Torito - La Mesa​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jason

   サンディエゴ評価・口コミ (6)

   1.0

   2日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Wow, what a mess. We had a reservation for 7:15pm and showed up a few minutes early, only to be told to wait (no problem), but the host situation was chaos. There was one guy trying to manage a packed lobby, and he was clearly overwhelmed—rude, mumbling, and not seating anyone efficiently. After a while, we finally got seated… at a random table tucked away by the kitchen door, far from everyone else. Not ideal, but we were just glad to sit down. Then… nothing. We sat there for 20 minutes with menus, ready to order drinks, apps, and entrees—no one even acknowledged us. I flagged down a server going in and out of the kitchen, told him we didn’t have a server, and he mumbled something before disappearing. No one ever came back. At that point, we got up and left. On the way out, a few people waiting to be seated asked if anyone ever came to our table. When we said no, they were shocked—and some of them actually walked out too! To top it all off, El Torito marked us as no-shows on OpenTable. Seriously? Total disaster from start to finish. Definitely won’t be back.
   

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2. h

   hoa

   サンディエゴ評価・口コミ (5)

   1.0

   2日前にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 2

   Was there with reservations for Cinco de Mayo. Absolute understaffed and completely incompetent. The host seated us at table 30 minutes late. Even though we arrived half hour early for our reservation. No settings, plates, napkins etc… Table was filthy, I asked for towel to wipe it down, 10 minutes passed no towel insight. I went to bathroom to grab paper towels to wipe down table. Went up front to get menus. Went to bar to bring drinks back to table. Our server was a nice young lady, she did try but it seemed like she is newer. Finally got our chips and salsa, water 20 minutes later. Food came without tortilla Not going back is an understatement
   

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3. A

   Antonio

   サンディエゴ評価・口コミ (2)

   5.0

   2025年4月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   It was pleasant, service was excellent, just had one question I was charged a surcharge and I couldn’t understand why maybe you can explain it to me please thank you xo.
   

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4. K

   Kathryn

   ラスベガス評価・口コミ (1)

   4.0

   2025年4月20日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   I checked in and they didn’t arrive us. We waited past our time and told them again. It was too loud and people were pushy. The food was lukewarm warm. Not our usual experience.
   

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5. a

   alfonso

   ロサンゼルス評価・口コミ (4)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 3
   4. 雰囲気 5

   Had a reservation at 12:15 pm and we didn’t get seated till 1 pm but the wait was worth it
   

   El Torito - La Mesa2025年4月22日に返信済み

   Hi Alfonso, thank you so much for your 5 star review! We appreciate you taking the time to share your feedback and we look forward to serving you again soon!
   

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6. M

   Marlo

   サンディエゴ評価・口コミ (11)

   3.0

   2025年4月20日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   Today was Easter and even with a Reservation we still waited more than 90 minutes for a table. Everything else was great. Food, service, and ambiance. If anything in the buffet was empty the servers came out with a fresh batch right away. Nice!
   

   El Torito - La Mesa2025年4月21日に返信済み

   Hola Marlo!, Thank you for the 4-star review! We appreciate your feedback and are always striving to improve. If there's anything specific, you'd like to share to help us earn that 5th star next time, please feel free to reach out. We value your business and look forward to serving you again soon!
   

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7. LD

   LouisD

   サンディエゴ評価・口コミ (2)

   4.0

   2025年4月20日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 2
   4. 雰囲気 4

   Probably the best deal in town for Sunday brunch that includes champagne.
   

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8. C

   Claudia VIP

   サンディエゴ評価・口コミ (8)

   2.0

   2025年4月20日にご来店

   1. 総合評価 2
   2. 料理 5
   3. サービス 5
   4. 雰囲気 2

   I’m basing my feedback solely on customer service and not on the food, as the food was absolutely amazing! I had a reservation for a party of 10 that I booked months in advance. Unfortunately, the host staff was extremely unprofessional. We waited nearly 30 minutes to be seated, and during that time, the manager in charge of seating showed no sense of urgency, courtesy, or customer service. To make matters worse, guests with later reservations were seated before us, which was incredibly frustrating. Thankfully, our server Jay turned the experience around with his outstanding service. He was attentive, friendly, and truly made a difference in what started as a disappointing visit. This restaurant seriously needs to reevaluate and improve its reservation and seating process—it’s in need of a major overhaul.
   

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9. W

   William VIP

   サンディエゴ評価・口コミ (17)

   5.0

   2025年4月6日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The brunch experience was great with my favorite dishes. The dessert was missing Flan. I had to ask the waiter where is the flan. He came with the last two servings from the kitchen
   

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10. J

    Jackie

    サンディエゴ評価・口コミ (2)

    5.0

    2025年3月29日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 4

    Ordered flautas for appetizers. Always order these to start they are amazing. Doesn’t matter what you choose for entree everything is delicious but I recommend the sizzling fajitas.
    

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