The Walnut Room - Chicago

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1. MJ

   MitchellJ

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service3ambience5

   Other than rather slow service, we had a nice experience. We would do it again.

   Report
2. OT

   OpenTable Diner

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Love this place!! Always so much fun, the food is fantastic and it is one of the most amazing beautiful restaurants in Chicago.

   Report
3. l

   luncher

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great good, great service, great view!! We loved it!

   Report
4. GG

   GriseldaG

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Always a superb experience at Macys walnut room. Food was great staff members were friendly.

   Report
5. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food1service3ambience1

   Bunny brunch was very underwhelming! Buffet was mostly cold, limited options — tasted like hotel continental breakfast. Save your money, go to a mall bunny instead!

   Report
6. YC

   YaticeC

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   The food was excellent, the service was great, and we happened to go during an event which made it fun for my 5yr old

   Report
7. TB

   TanyaB

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food3service5ambience5

   We went to the Walnut Room for the Easter Bunny Brunch. All of the staff were incredibly helpful and friendly. The balloon guy was amazing with my daughter. The face painter was great. The Easter Bunny’s helper was very kind to my daughter. My daughter said,”Beat Day Ever!” The food was ok, what you would expect from a buffet. Lots of meat which was good. I wish they would have had pancakes, as my daughter did not really like the French toast sticks. And while they had fruit, one other semi healthy option like yogurt would have been nice. But the atmosphere and the ambience and the kindness of all the staff more than made up for it. My daughter’s joy at being able to eat at such a fancy place and have all of the experiences made it worth it.

   Report
8. MF

   MandiF

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on March 22, 2023

   overall5food5service5ambience5

   Loved dining at the historic Walnut Room! The food, service, and ambiance was just as expected! This is a great spot to visit in Chicago anytime but especially when seeing a show in the Theater district!

   Report
9. CG

   CatGo

   1 review

   5.0

   1 review

   Dined on March 22, 2023

   overall5food5service5ambience5

   A lovely step into the daily elegance of the days of yore. Great food and wonderful service.

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10. DS

    DeborahS

    1 review

    5.0

    1 review

    Dined on March 22, 2023

    overall5food5service5ambience5

    Excellent service. Delicious food. The chicken pot pie never fails to impress.

    Report
11. RA

    RussA

    1 review

    5.0

    1 review

    Dined on March 16, 2023

    overall5food5service5ambience5

    all staff were very professional & polite. Window views were great as well as the food.Very good value for the quality and location.

    Report
12. J

    Janisc

    Milwaukee

    45 reviews

    vip
    5.0

    45 reviews

    Dined on March 15, 2023

    overall5food5service4ambience5

    Always nice to eat here, especially at Christmas when the tree is up. Food was good. I like the Peach Nest or the beef, My husband had the cod special and clam chowder which was excellent. Waiter was nice but sometime the kitchen was alittle slow.

    Report
13. PC

    PaulaC

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on March 14, 2023

    overall5food5service5ambience5

    First time here even though I lived here most of my life! Lovely atmosphere, excellent food and service. We both had the chicken pot pie and loved it.

    Report
14. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on March 13, 2023

    overall5food5service5ambience5

    You're missing out if you don't experience The Walnut Room. It's a must do every time I'm in Chicago.

    Report
15. j

    josephb

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    Sunday Brunch. Service was impeccable. Food was outstanding. Of course, the atmosphere was Fantastic. We were seated at a small sunny table by a window. Our server was pleasant and engaging. The only drawback was a group of small children screaming and running around. This, of course is not the fault of the Walnut Room; and I would never blame them for someone else’s poor parenting skills. Thankfully the table was paying up as we were seated so we did not have to endure the unruly imps for long. Thank you for a wonderful Sunday Brunch.

    Report
16. WO

    WendyO

    Omaha

    2 reviews

    4.0

    2 reviews

    Dined on March 12, 2023

    overall4food5service5ambience4

    We wanted a hearty lunch between church and the theater. The Walnut Room was perfect!

    Report
17. EW

    EatWell

    Chicago

    17 reviews

    5.0

    17 reviews

    Dined on March 12, 2023

    overall5food4service5ambience5

    It was just lovely dining in the Walnut Room again. None of the four of us had been there in quite awhile. Although the food was delicious, we’d have liked a bit more diversity on the brunch menu. Our waiter, Swen, was very informative and charming, explaining a bit about the history of the building and Marshall Field’s/Macy’s. We look forward to going again.

    Report
18. G

    Godfrey

    St. Louis

    31 reviews

    vip
    5.0

    31 reviews

    Dined on March 8, 2023

    overall5food5service5ambience4

    Food was delicious. Service was adequate. Need more servers.

    Report
19. s

    silverfoxbb

    Chicago

    1 review

    5.0

    1 review

    Dined on March 7, 2023

    overall5food3service5ambience5

    cod was overcooked, clam chowder was watery

    Report
20. OT

    OpenTable Diner

    Seattle

    4 reviews

    4.0

    4 reviews

    Dined on March 4, 2023

    overall4food4service4ambience5

    Amazing room, good food. A Chicago classic.

    Report
21. MN

    MaryN

    Chicago

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food4service4ambience5

    Not a large menu but it has a nice variety and the food was good. The atmosphere was wonderful. It was refreshing to be there without the Christmas crowds.

    Report
22. LM

    LauraM

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food4service5ambience5

    An enjoyable dining experience. Be sure to make a reservation.

    Report
23. VE

    VeronicaE

    1 review

    5.0

    1 review

    Dined on February 24, 2023

    overall5food5service5ambience5

    Had a wonderful lunch and the ambience of the Walnut Room is so awesome. Look out the window and you can see a great mural of Muddy Waters. Their Rose is excellent. Service was awesome. Pot pie and fried chicken sandwich...mouth watering.

    Report
24. KD

    KellyDE

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Overall classy environment. Food was just fantastic. Wait staff was top notch!

    Report
25. m

    maureenr

    1 review

    5.0

    1 review

    Dined on February 19, 2023

    overall5food5service5ambience5

    The food was delightful! Had the meatloaf. But what made it even better was our server Annette. She was courteous and attentive. Her service was just 5 star awesome!

    Report
26. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service4ambience4

    The food was terrible, but the server was great. We got Caesar salads that tasted like they were dressed with mayonnaise, and a “club” sandwich which was a half a head of lettuce on a piece of bread with one piece of turkey on top and covered in thousand island dressing. We couldn’t even eat either dish. So bad.

    Report
27. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food3service5ambience5

    Valentine’s Day

    Report
28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food1service1ambience1

    Everything was awful, food was barely edible prices were highway robbery. They need to fire everyone and start from scratch.

    Report
29. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on February 15, 2023

    overall2food3service2ambience2

    Valentine’s Day for my girlfriend and I so set menu with 3 courses and 2 options per course food was solid. Server was clearly overwhelmed

    Report
30. RB

    RebeccaB

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on February 15, 2023

    overall3food5service1ambience4

    Went to Walnut Room for the very first time on Valentines Day. We got there right before the rush (6:30) and it pretty much went downhill from there. We chose the fixed menu special. We each hand an option between 2 starter salads, 2 entrees and 2 deserts. We received our complimentary sparking toast right away. Put in our salad & 1 cocktail order shortly thereafter and waited….waited like 15 minutes for the salad to come out. Cocktail was nowhere to be seen. Finished our salads pretty quickly and waited….and waited….and waited. Waitress took our entree order. About 5 minutes later while making her rounds “oh! someone over here had a drink, right?” Drink came a few minutes after that and was delicious. Dinner (1 med/rare filet & 1 halibut) took a while to make it to our table. But at this point the restaurant was much more busy so no big deal. Food was amazing and portions were much larger than I thought they would be. Then came time for dessert. Put in the order the next time the waitress came around so we thought we would be ahead of the game. WRONG!!! Literally sat there for a good 15-20 minutes with empty table, no water and no hope for a second drink. Finally after another table spoke up about their service, the manager came over and apologized and offered to bring us complimentary drinks. Dessert arrived and was amazing and that second drink saved the night. Until we get to the parking garage and it took so long that we now owed $53 for parking!!!! I will give credit to the manager who seemed to be putting out fires right and left with unhappy diners, but definitely was not the inaugural Walnut Room experience I was looking forward to.

    Report
31. HK

    HannahK

    Nashville

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food2service1ambience1

    Services was terrible. Food was clearly remade and mass produced. Not worth the price at all. We went for Valentines Day, and I was incredibly disappointed.

    Report
32. LA

    LynnA

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined on February 15, 2023

    overall4food4service4ambience4

    The Walnut Room was a romantic and nostalgic setting for me and my partner on Valentine's Day. Our server was kind and attentive, saying really nice things throughout our meal like "Enjoy each other" each time she served a course. She also offered me (the woman at the table) a piece of hazelnut chocolate she brought in herself at the end of the meal. This is an example of customer service going the extra mile. I urge the management team at the Walnut Room to hang on to this delightful employee. The menu was delicious but limited with only two entree options via a pre fixe menu. The service was just a tad slower than I would have liked. Overall, a good dining experience.

    Report
33. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 14, 2023

    overall2food1service5ambience2

    The service was great but the food was mediocre. I won’t ever be going back.

    Report
34. S

    Sally

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food4service5ambience4

    The food was tasty, the room was inviting. The chicken pot pie was good, but very little chicken and plenty of gravy with the peas and carrots. I enjoyed the club sandwich which was filling and well worth the money. I had wanted to buy a wine glass and they sent me to the liquor dept in the LL but there was none to be found and the liquor dept sent me to the 7th floor.

    Report
35. MD

    MrDJ

    Chicago

    26 reviews

    3.0

    26 reviews

    Dined on February 12, 2023

    overall3food3service4ambience4

    My wfe and I had a wonderful time at this Chicago classic restuarant. The staff was very friendly. We ordered from the special Valentine's Day menu and the views were good. The desert was absolutely OUTSTANDING.

    Report
36. OT

    OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on February 12, 2023

    overall3food3service1ambience5

    The service was very rushed. My reservation was for 10 people @ 6:30pm and you could tell the server didn’t want to serve us, he wanted to go home. I asked if he could give us a minute to order, because it feels like you’re rushing us. He said with an attitude, “we’ll yeah, if u want to eat, I suggest you order because the kitchen is ready to close up”. So we quickly placed our order. We the food came, it was salty. I had beef short ribs, mashed potatoes, with carrots. The potatoes were so salt it couldn’t eat it. The salads were missing the chicken, toss in the wrong dressing. The rice was also salty. The drinks were good. Oh and let’s talk about being charged $53 for an 1.5 hours. Per car. Never again!

    Report
37. M

    Miguelm

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5

    The valentines dinner special was absolutely delicious!

    Report
38. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    vip
    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    We went for the Valentine’s Day set menu. $110 for a great meal. Highly recommend it.

    Report
39. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience4

    The service is unfailingly warm and charming; the food and drinks are not flashy but very tasty, just that little bit different from the traditional,and good value; and the surroundings are of course irreplaceable

    Report
40. MW

    MozenaW

    Chicago

    1 review

    5.0

    1 review

    Dined on February 10, 2023

    overall5food5service5ambience5

    Wonderful experience, but the parking in the "discounted" lot for Macy's customers was exorbitant. I was there for less than 3 hours and the cost with the discount was $53.00!!!

    Report