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  3. New York / Tri-State Area
  4. Manhattan
  5. Lower East Side
This restaurant now offers Takeout

This restaurant now offers Takeout

Bring the restaurant to you. Order and pay for food directly on OpenTable.

Hotel Chantelle

4.3
4.3
1175 Reviews
$50 and over
Contemporary American
Reservations are not guaranteed for the Rooftop
For parties of 8 and more please email reservations@hotelchantellenyc.com

Hotel Chantelle dining:
*Lobby ground-level restaurant indoor dining
*Rooftop Climate Controlled Open Air Dining heated and protected from rain.


One of Manhattan’s rare eateries featuring dining on multiple floors including our rooftop & naturally lit dining room, this LES flaunts a downtown scene paired with Contemporary-American eats; a retractable glass roof makes it an all-seasons affair, and two lounges downstairs are just the thing for after-dinner cocktails.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary American, Comfort Food, Bar / Lounge / Bottle Service

  • Hours of operation

    Brunch Sat, Sun 11:00 am–4:15 pm Dinner Fri, Sat 7:00 pm–9:15 pm

  • Phone number

    (212) 254-9100

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Seth Levine

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate event, Hotel Chantelle can accommodate all your special event needs.

  • Private party contact

    our Private Dining Coordinator: (212) 254-9100

  • Neighborhood

    Lower East Side

  • Cross street

    Delancey and Broome

  • Parking details

    Public Parking Lot is available a few doors down on Ludlow between Rivington and Delancey.

  • Public transit

    Essex and Delancey Stops on the M & F lines respectively.

  • Entertainment

    Check our website and facebook page for daily programming.

  • Additional

    Banquet, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wine

What 1,175 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on all time ratings
  • 4.2Food
  • 4Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Sort by

  1. OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on May 14, 2023

    overall3food3service4ambience3
    Return with jazz/blues band. The quality of the place is inferior from what it was a couple years ago

    Is this helpful?

  2. noteasilypleased

    New Orleans

    6 reviews

    vip
    1.0

    6 reviews

    Dined on November 27, 2022

    overall1food1service1ambience1
    We booked a table and arrived and was shocked to discover the restaurant is closed. This should be removed.

    Is this helpful?

  3. TimPrinceton

    Washington DC

    13 reviews

    vip
    3.0

    13 reviews

    Dined on November 13, 2022

    overall3food4service4ambience3
    Rooftop enclosed, but chilly.

    Is this helpful?

  4. OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 30, 2022

    overall5food5service5ambience5
    Love this place! Super fun brunch spot

    Is this helpful?

  5. MarinLibrarian

    San Francisco

    12 reviews

    vip
    5.0

    12 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5
    This was a wonderful experience the chicken and waffles with Cotton Candy😘was phenomenal the staff were wonderful!!!!!

    Is this helpful?

  6. OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on September 10, 2022

    overall4food4service5ambience4
    Celebrating my birthday with a couple of friends and had a great time. Food was good but the service was the star! Was well taken care of-didn’t have to lift a finger!

    Is this helpful?

  7. OpenTable Diner

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on August 14, 2022

    overall4food5service5ambience5
    My friend and I got a a Pulsd voucher and it was a great experience overall. The food was amazing, one of the best meals I’ve had in NYC. We got caviar puffs, oysters, roasted chicken, truffle flatbread, and a lava cake and shared everything. Only complaint would be that the tables were so close together at times it felt we were dining with the people next to us. We will definitely be going back to try more of the food.

    Is this helpful?

  8. KarenH

    New York Area

    19 reviews

    5.0

    19 reviews

    Dined on August 14, 2022

    overall5food5service4ambience5
    There was only one waiter but we still were served very quickly and as usual, the food did not disappoint. This was my friend’s first time there and he loved it. It’s my hidden gem and go to restaurant when friends are visiting. I especially love it in the summer though I go all year round.

    Is this helpful?

  9. LolaC

    New York Area

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5
    I was hosting a surprise brunch for a coworker leaving. And the staff was stupendously excellent! They helped me with the surprise and I couldn't have been more happy-go-lucky. They were so generous, nice, attentive, caring, and the list can go on and on. It completely made my day and I'm truly appreciative of it. Other restaurants wouldn't have accommodated it. Also, the band was amazing! The singer even dedicated a song to my coworker. Best Saturday! But they did and went above and beyond. Thank YOU Hotel Chantelle for another stellar top-tier outing!

    Is this helpful?

  10. danielleb

    Austin

    3 reviews

    5.0

    3 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    We truly enjoyed everything about the restaurant. The vibe, food and ambiance were great. The chicken and waffles and French toast were both to die for.

    Is this helpful?

  11. OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on May 28, 2022

    overall3food3service4ambience2
    Music was too loud. I could barely hear my guests talking. The music choice also felt like a wedding reception. The cotton candy on the waffles makes the meal too sweet. Poor presentation of the cotton candy on the chicken and waffles.

    Is this helpful?

  12. deraji

    New York Area

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service2ambience5
    We were sat in the back - away from the live music. Did not enjoy that.

    Is this helpful?

  13. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5
    We celebrated

    Is this helpful?

  14. Crmxoxo

    1 review

    3.0

    1 review

    Dined on April 30, 2022

    overall3food4service2ambience5
    The hostess downstairs was absurdly rude. The restaurant failed to explain they use resy and not open table, even though they’re listed on both apps. There was confusion and my reservation was cancelled and the hostess could not have been more rude about seating us and was not listening to us, wouldn’t look us in the eye when we were speaking. However the staff seating us upstairs was very nice.

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  15. GingerS

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5
    The food was delicious, the atmosphere beautiful, and service excellent!

    Is this helpful?

  16. SebastiaanF

    1 review

    2.0

    1 review

    Dined on April 2, 2022

    overall2food3service3ambience1
    Young people trying to get drunk as quickly as possible. Eating is of no importance

    1 person found this helpful

  17. OpenTable Diner

    Atlanta Metro

    1 review

    vip
    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5
    Great way to celebrate my birthday

    Is this helpful?

  18. OpenTable Diner

    Glasgow

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5
    Great atmosphere and great food!

    Is this helpful?

  19. OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on March 13, 2022

    overall2food3service1ambience4
    Terrible service didn’t see our waiter for forty minutes

    1 person found this helpful

  20. OpenTable Diner

    New York Area

    6 reviews

    vip
    2.0

    6 reviews

    Dined on March 12, 2022

    overall2food4service5ambience3
    It was raining outside. And the table that we sat at wasn’t properly sealed it took a moment to notice but there was flakes falling from the ceiling into the food. However the staff was super nice, the waiters were very prompt, the food came out quickly, also comped and honored anything that got ruined

    1 person found this helpful

  21. OpenTable Diner

    New England

    1 review

    vip
    1.0

    1 review

    Dined on March 11, 2022

    overall1food2service1ambience1
    Waitress spilt shots all over me after

    1 person found this helpful

  22. OpenTable Diner

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on February 25, 2022

    overall3food2service2ambience3
    The food was basic and the entrees didn’t come with sides that made sense . It was cold and the service was sub par . Not worth the money

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  23. OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on December 4, 2021

    overall5food5service4ambience4
    The food was very good, the space is so cute and fun. The Bloody Mary was also delicious. There was live jazz, which was really good. It is pretty loud in there, was hard to talk, and the avocado toast felt very over priced for the serving size. Other than that, good experience.

    Is this helpful?

  24. OpenTable Diner

    New England

    4 reviews

    vip
    4.0

    4 reviews

    Dined on December 4, 2021

    overall4food4service4ambience4
    Cool spot. Drinks were strong and really well done. The food options felt limited, but cannot complain!

    Is this helpful?

  25. OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on April 30, 2021

    overall5food5service5ambience5
    Aesthetic venue and very attentive staff

    Is this helpful?

  26. loren

    New York Area

    21 reviews

    vip
    3.0

    21 reviews

    Dined on April 25, 2021

    overall3food4service1ambience4
    Not handicapped accessible. Bathroom was so small you can barely fit inside. Workers understaffed, service was poor. No one came to check on your food. Drinks came after food because there was only 1 bartender. Had to track people down to get another drink. Thank god for the pitcher of water on the table. Sad because its a beautiful restaurant.

    Is this helpful?

  27. OpenTable Diner

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 28, 2021

    overall5food5service5ambience5
    Amazing food, drinks, service & ambiance! Definitely will be coming back!

    Is this helpful?

  28. OpenTable Diner

    Austin

    3 reviews

    5.0

    3 reviews

    Dined on February 20, 2021

    overall5food5service5ambience5
    Went to brunch with my girlfriends and this place was amazing! The food, drinks, service, atmosphere, all were so great! Highly recommend their Bloody Mary’s, and the mushroom truffle pizza is to die for! If you’re looking for an upbeat, loud music, full on Brunch experience, you should check this place out! This is also a great place to celebrate birthdays!! They put on a whole fun experience for all!

    Is this helpful?

  29. OpenTable Diner

    New York Area

    12 reviews

    vip
    3.0

    12 reviews

    Dined on February 20, 2021

    overall3food4service2ambience5
    Waited 25 minutes for a table even though we had a reservation. THEN we were subsequently rushed to order because it was already 9 pm even though they sat us late. Drinks were great and food was decent.

    Is this helpful?

  30. Smiley

    New York Area

    18 reviews

    5.0

    18 reviews

    Dined on February 6, 2021

    overall5food5service5ambience5
    I’ve been here many times. Always a great experience! Good atmosphere, great staff, good food!

    Is this helpful?

  31. OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on January 24, 2021

    overall1food2service1ambience1
    I was really disappointed in my experience with Hotel chantelle. I had only gone a few months ago and had a great time, so I was surprised to have the complete 180 experience this go around. The staff made us feel unwelcome and rushed us out the door to leave, not even giving us a 10 minute warning that our time was nearing its end. The music and environment was not the experience I had back in October. When I referenced in my reservation we were celebrating a birthday and asked to see if we could do a candle for that person, no one ever got back to me and next we were asked to leave.

    1 person found this helpful

  32. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 23, 2021

    overall3food4service2ambience5
    Experience wasn’t the best - put a reservation

    Is this helpful?

  33. OpenTable Diner

    New York Area

    2 reviews

    vip
    1.0

    2 reviews

    Dined on January 23, 2021

    overall1food4service1ambience4
    We waited nearly 2 hours for our appetizer which came out after the entrees. The service was very bad and we couldn’t get a hold of our waitress.

    Is this helpful?

  34. WalterM

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 9, 2021

    overall5food5service5ambience5
    Always have a great time at Hotel Chantelle. Their current rotation of drinks was amazing. Their stuff was friendly and were very attentive to our needs; we asked to get reseated and they not only accommodated that request but threw in a free drink! The food was also amazing.

    Is this helpful?

  35. OpenTable Diner

    New England

    5 reviews

    5.0

    5 reviews

    Dined on January 3, 2021

    overall5food3service5ambience5
    My roommate, mom and I came here for brunch last Sunday and it was amazing. I had only been here when It was open as a bar, but Hotel Chantelle’s bar ambiance was changed into a chic brunch space, complete with pink flowers and heat lanterns. The staff was friendly and attentive (s/o to Shakira), and the food was flavorful (highly recommend the strawberry lime Rickey as a brunch cocktail). The only food item that we weren’t crazy about was the breakfast pizza, it came out with cold eggs with a swirl of ketchup on top. Other than that, we had a fabulous time and definitely will be back.

    Is this helpful?

  36. Cherry

    New York Area

    1 review

    3.0

    1 review

    Dined on December 12, 2020

    overall3food5service2ambience4
    The service does not match the price tag. You shouldn’t have to get up to look for your waitress who is actually the hostess

    Is this helpful?

  37. KimL

    New York Area

    1 review

    1.0

    1 review

    Dined on November 21, 2020

    overall1food1service1ambience1
    Although, our reservation was last minute and they accommodated myself and my partner, the seating selection offered wasn't ideal. The table wasn't sturdy and the area we were placed to sit was extremely dark. Also, we were outside and it was very cold. My waiter, Marcus at first was attentive but once the check arrived and I tipped him, based on the suggested gratuity amount, he wasn't thankful and ignored me. I tipped him over $40 dollars and he didn't say thank you.

    Is this helpful?

  38. TammyD

    New York Area

    13 reviews

    5.0

    13 reviews

    Dined on November 7, 2020

    overall5food5service5ambience5
    The Rooftop was amazing and so was the food

    Is this helpful?

  39. Group

    New York Area

    3 reviews

    vip
    1.0

    3 reviews

    Dined on October 24, 2020

    overall1food1service1ambience1
    Filthy and noisy, we couldn’t stay

    Is this helpful?

  40. OpenTable Diner

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on October 24, 2020

    overall5food5service5ambience5
    Perfect for a brunchy birthday! Food is overall great, I would avoid the breakfast pizza option. The drinks are amazing. Overall very instagrammable!

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Hotel Chantelle offers takeout which you can order by calling the restaurant at (212) 254-9100.

Hotel Chantelle is rated 4.3 stars by 1175 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Google Map for Hotel Chantelle

92 Ludlow St., New York, NY 10002

Additional information

  • Cross street

    Delancey and Broome

  • Neighborhood

    Lower East Side

  • Hours of operation

    Brunch Sat, Sun 11:00 am–4:15 pm Dinner Fri, Sat 7:00 pm–9:15 pm

  • Cuisines

    Contemporary American, Comfort Food, Bar / Lounge / Bottle Service

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Parking Lot is available a few doors down on Ludlow between Rivington and Delancey.

  • Public transit

    Essex and Delancey Stops on the M & F lines respectively.

  • Payment options

    AMEX, MasterCard, Visa

  • Executive chef

    Seth Levine

  • Entertainment

    Check our website and facebook page for daily programming.

  • Additional

    Banquet, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wine

  • Phone number

    (212) 254-9100

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate event, Hotel Chantelle can accommodate all your special event needs.

  • Private party contact

    our Private Dining Coordinator: (212) 254-9100

  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
  • Cookie Preferences
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