Fountain Lounge

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1. CR

   CarlaR

   Jacksonville

   1 review

   4.0

   1 review

   Dined on March 12, 2023

   overall4food4service5ambience5

   Food was delicious. Services was outstanding from the moment one arrived. Environment was perfect with piano music. Clean. Location was great , the downtown of New Orleans at the Roosevelt Hotel.

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2. KG

   KimG

   1 review

   5.0

   1 review

   Dined on March 9, 2023

   overall5food5service5ambience5

   Outstanding food and service...of course, it's The Roosevelt. We go there often for pre-theatre dinner and early dinners! Love it.

   Report
3. WD

   WeiD

   Atlanta Metro

   1 review

   vip
   4.0

   1 review

   Dined on February 21, 2023

   overall4food5service2ambience4

   The food was outstanding - one of the best hotel buffets I've ever had. However, the service was lacking and extremely slow - took over 20 minutes to have coffee and tea served.

   Report
4. OT

   OpenTable Diner

   Tampa

   1 review

   1.0

   1 review

   Dined on February 18, 2023

   overall1food1service1ambience1

   Made a reservation. Arrived on time. Were seated right away. 5 minutes for water. Another 5 minutes with no sign of our server. Left disappointed. Hostess was lovely.

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5. W

   60644Worldwide

   Washington DC

   9 reviews

   vip
   3.0

   9 reviews

   Dined on February 15, 2023

   overall3food3service4ambience4

   Valentine's Day, however, the restaurant was not very busy. The entrees took an exceptionally long time. The meal was not as advertised. 1/2 chicken, was actually 1/4 chicken. Our waitress was apologetic for the lengthy wait, but it wasn't her fault.

   Report
6. OT

   OpenTable Diner

   New York Area

   4 reviews

   4.0

   4 reviews

   Dined on February 15, 2023

   overall4food5service5ambience4

   It’s a lovely, low-key but still upscale spot - delicious food.

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7. OT

   OpenTable Diner

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on February 11, 2023

   overall5food5service5ambience5

   Our server and assistant server were phenomenal!

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8. MS

   MarkS

   New Orleans

   1 review

   vip
   3.0

   1 review

   Dined on February 11, 2023

   overall3food4service3ambience4

   Music too loud. Brought Bering entree

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9. JD

   JennyD

   New Orleans

   6 reviews

   5.0

   6 reviews

   Dined on February 6, 2023

   overall5food5service4ambience5

   Our party of 4 had breakfast. It was delicious! We especially love the cheese grits and the beignets are the best in town!

   Report
10. RB

    RobertB

    Charleston

    51 reviews

    vip
    3.0

    51 reviews

    Dined on February 3, 2023

    overall3food4service3ambience3

    The service was pretty poor and took several attempts to get the attention of our server. The fries arrived cold and it appeared that he had very little desire to assist us. I’ve eaten here a couple of years ago and bragged about my experience and have to say I won’t be back on my next trip to New Orleans.

    Report
11. F

    Foodie

    New Orleans

    36 reviews

    vip
    5.0

    36 reviews

    Dined on January 23, 2023

    overall5food5service5ambience5

    We came for the Monday Night Fried CHicken Special and we were not disappointed! Excellent chicken and the Red Beans and Rice were AWESOME! We will be back and we will bring friends!

    Report
12. JS

    JohnnySconnie

    New Orleans

    8 reviews

    5.0

    8 reviews

    Dined on January 17, 2023

    overall5food5service5ambience5

    Monday nights for fried chicken at the Fountain Lounge are my favorite! Everything is so delicious!

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13. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food4service3ambience5

    The food was good and the workers were nice

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14. NH

    NancyH

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Fried chicken Monday was delicious! The coleslaw was the best!

    Report
15. OT

    OpenTable Diner

    Raleigh

    2 reviews

    1.0

    2 reviews

    Dined on December 26, 2022

    overall1food1service1ambience3

    Server was nice but absent, and was barely more than a note taker. Food was terrible and overpriced. The decor at the Roosevelt was beautiful. The restaurant was truly one of the worst experiences I’ve ever had. The chairs were comfy. That’s the only positive feedback I can offer. Wouldn’t eat here again if it was free.

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16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food2service3ambience2

    It was mediocre for lunch at least. Heard the brunch is good.

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17. DA

    DeborahA

    Mississippi

    3 reviews

    5.0

    3 reviews

    Dined on December 24, 2022

    overall5food5service5ambience4

    The entire experience was amazing. We couldn't have chosen a better way to spend our Christmas eve.

    Report
18. W

    Wildflower

    New Orleans

    1 review

    3.0

    1 review

    Dined on December 24, 2022

    overall3food4service3ambience2

    The breakfast buffet food was varied and good. However the omelette and grits bar didn’t have anyone to take your individual order. So no omelette for our group. $28 for a buffet was pricey. But all food in New Orleans is pricey. Next year we will just view the decorations and go else where for food.

    Report
19. AL

    AlisciaL

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    So the brunch was awesome! Everything tasted awesome. We went back for Christmas dinner and something was off. Food was cold a maybe forgot us. But they made it right with us. The brunch was magical! The hotel is decorated beautifully! Magical! Christmas dreams come true.

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20. DS

    DarleneS

    San Francisco

    3 reviews

    2.0

    3 reviews

    Dined on December 23, 2022

    overall2food1service4ambience2

    We were celebrating our anniversary and requested the Réveillon menu. The appetizers were okay, but the kitchen allowed the fondue to develop a skin o top before it was served. The gumbo was the worst I have ever tasted. It was salty, the rue was burned, and it was as thick as mud. My duck entree came out cold and tasted awful. The presentation made for the most unappetizing plate I have ver seen.

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21. JL

    JamieLee

    San Francisco

    7 reviews

    4.0

    7 reviews

    Dined on December 21, 2022

    overall4food3service4ambience2

    Very festive at The Roosevelt for Christmas. Service was very, very slow but the waitress was working all the tables by herself. The food was very tasty, not a lot of choice. This would be a great stop for drinks with friends!! Overall we enjoyed our experience.

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Had a great time. Staff friendly & attentive. Food delicious !

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23. OT

    OpenTable Diner

    New Orleans

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food3service5ambience3

    Staff were great. Food options limited. Enjoyed as a holiday outing.

    Report
24. RT

    RTCMR1013

    New Orleans

    5 reviews

    4.0

    5 reviews

    Dined on December 12, 2022

    overall4food4service3ambience4

    Fun spot before going to the theater. It was very busy but the wait staff did their best and we were in and out in a little over an hour. My son enjoyed the steak and loved seeing all the decorations.

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25. K

    Kenla

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service4ambience4

    What a fantastic dinner we enjoyed! The deep roux Gumbo was excellent, as was the seafood fondue. Server was wonderful and non-intrusive as our dinner party chatted and visited. We did have to request our server bring the check, but no worries. Music was lovely but a bit intense and I will request a table farther from the performance area when I make my next reservation. All in all, delightful!

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26. LJ

    LisaJ

    New Orleans

    1 review

    1.0

    1 review

    Dined on December 10, 2022

    overall1food1service5ambience1

    Ate here mid day on a Saturday in December There were only 2 other occupied tables. The ambiance was cafeteria style. Lobby noise was overwhelming. Service was terrific! Food was cold. The gumbo was flavorful but cold. The fried chicken sandwich was ice cold and so hard I feared for my soft palate. Ice cold fries. No bar menu because the bartender did not arrive until 3pm? Ordered a bottle of Prosecco that surprisingly cost $80!! We will NEVER return.

    Report
27. CL

    CoreyL

    Nashville

    10 reviews

    vip
    4.0

    10 reviews

    Dined on December 5, 2022

    overall4food4service3ambience4

    I booked a reservation and was expecting chicken to be a special but not the only option. I wish this was indicated (if it was, I missed it). They said the only other option was a salad. I ordered a salad with dressing on the side and it came COATED in dressing. I had to hold my lettuce above the plate to let it drip. My husband loved his fried chicken meal. The atmosphere was great but it was very loud (we were near a huge party and the piano). At one point, we just stopped talking because we couldn’t hear anything. I left disappointed and hungry but my husband left full and happy.

    Report
28. CC

    ChristineC

    Houston

    1 review

    2.0

    1 review

    Dined on December 4, 2022

    overall2food2service1ambience4

    The service was terrible. I would go back for drinks if I didn't have a place to be at a certain time, but I have no plans to eat there again.

    Report
29. GP

    GlennP

    New Orleans

    10 reviews

    4.0

    10 reviews

    Dined on December 3, 2022

    overall4food4service3ambience4

    Food was good but the service staff a little overwhelmed

    Report
30. OT

    OpenTable Diner

    New Orleans

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food3service5ambience5

    We went for pre-Theatre drinks and snacks. Our server was great, the ambiance was great. The pear salad is very tasty unfortunately, the cheese board and charcuterie was a bit disappointing and the place was very loud.

    Report
31. OT

    OpenTable Diner

    New Orleans

    3 reviews

    vip
    2.0

    3 reviews

    Dined on December 3, 2022

    overall2food4service1ambience4

    Went with my husband for a date night. Service was horrible. Waiter barely came to the table to address us. We literally were there for an hour and only were able to get drinks and an appetizer!!!

    Report
32. MA

    MelissaA

    Tallahassee

    7 reviews

    2.0

    7 reviews

    Dined on December 2, 2022

    overall2food3service2ambience1

    It was extremely loud, so much that our waiter couldn’t hear our order. The food was lackluster, had the four course meal and only the pear salad and dessert was good.

    Report
33. CW

    CarmenW

    Los Angeles

    10 reviews

    1.0

    10 reviews

    Dined on December 1, 2022

    overall1food1service1ambience4

    Beautiful hotel decorations, but our experience at the Fountain Lounge was bad. We had attended a funeral that day, and wanted to relax and celebrate my husband's birthday in a lovely place. Our party of 9 arrived at our scheduled reservation at 8pm. However, most of us didn't get our meals until almost 10pm. When they finally arrived most of the dishes were COLD - like icy. The $60 Rib-eyes were subpar quality, like steaks at Sizzler. We expressed our displeasure to the waiter, who offered to get the Manager. A man named Josh arrived, removed some hamburgers off our bill, but didn't seem to care since he didn't even apologize for the bad service/food! It was so disappointing to be in New Orleans and NOT eat great food! The beautiful lights of the hotel seemed dull after this bad dining experience. Definitely won't be back.

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34. P

    Phoenix

    Calgary

    20 reviews

    vip
    4.0

    20 reviews

    Dined on November 25, 2022

    overall4food4service1ambience5

    Came for thanksgiving dinner. Our server was very inexperienced. Wine available was disappointing. Music and food were great but portion size was small.

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35. B

    Bobby

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5

    Pianist was spectacular! Cozy lounge. Price for drinks was a little steep.

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36. OT

    OpenTable Diner

    Austin

    8 reviews

    vip
    3.0

    8 reviews

    Dined on November 13, 2022

    overall3food4service2ambience4

    Food was decent, ambiance great, service was very slow. Cocktail prices ver high.

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37. GN

    GerryN

    New Orleans

    40 reviews

    vip
    5.0

    40 reviews

    Dined on October 20, 2022

    overall5food5service5ambience5

    Great meal and drinks before the show. Crawfish fondue was excellent!!

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38. PS

    PhilS

    Seattle

    5 reviews

    4.0

    5 reviews

    Dined on October 11, 2022

    overall4food4service4ambience5

    We went on Monday which was Fried Chicken night. Chicken was good. Crispy and good amount of spiciness but not too much. Very nice lounge setting with good spacing. I wish they served other dishes other than the chicken.

    Report
39. DC

    DollyC

    New Orleans

    22 reviews

    vip
    5.0

    22 reviews

    Dined on September 27, 2022

    overall5food5service5ambience5

    Everything was great! From Service to Food!

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40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 23, 2022

    overall4food4service5ambience3

    Food was good..the server was wonderful...the musicians were really loud and hard for us to hear each other talk...at least the music was great. I will go back.

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