Romano's Macaroni Grill - North Olmsted

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1. W

   Westlaker

   Cleveland

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience3

   Kim, our server was awesome! Great attitude and quality.

   Report
2. DB

   DenisB

   Cleveland

   1 review

   5.0

   1 review

   Dined on March 17, 2023

   overall5food5service5ambience5

   Great staff and the atmosphere !!! Food was delicious

   Report
3. ME

   MerileeE

   1 review

   5.0

   1 review

   Dined on March 6, 2023

   overall5food5service5ambience5

   My husband and I really enjoyed our meals. The staff was so fast and so nice. We will be back.

   Report
4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on February 25, 2023

   overall5food5service5ambience5

   we were welcomed warmly, and seated immediately even though most of our party wasn’t there yet. Our Server took our drink order, offered bread and appetizers for while we were waiting for the rest of our group to arrive. She was very attentive from start to finish, super friendly and very efficient! All of the sstaff went out of their way to make things very enjoyable for our group. We will definitely be back.

   Report
5. V

   Vikki

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined on February 18, 2023

   overall4food4service4ambience4

   Food was amazing. Seating was very tight. I was up against a railing bar and had no leg room.

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6. DJ

   DavidJ

   Cleveland

   1 review

   5.0

   1 review

   Dined on February 14, 2023

   overall5food5service5ambience5

   The food, as always, was very good. Server was very attentive. Always there with drink re-fills with out having to be asked.

   Report
7. J

   Jerrykim

   Washington DC

   4 reviews

   vip
   2.0

   4 reviews

   Dined on January 14, 2023

   overall2food2service2ambience1

   Nice server. Just too many tables. Big table behind us remained unbussed for entire meal. Gross. Had to go to other tables to get utensils and napkins. Salmon overcooked. Pasta cold. Bathrooms were old gas staionish. Not sure why anyone would eat there twice.

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8. D

   Daniel

   Cleveland

   1 review

   3.0

   1 review

   Dined on January 8, 2023

   overall3food3service4ambience3

   We made a reservation via OpenTable for 7. When we arrived they would not acknowledge the reservation in any way shape or form. the Hostess says that They do not accept open-table reservations. we did get a table after a half-hour wait. Service was good but my food was cold—and generally not all that great.

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9. PQ

   PattyQ

   Cleveland

   2 reviews

   1.0

   2 reviews

   Dined on December 31, 2022

   overall1food1service1ambience1

   Could not have been more disappointing. We had a 6:45 reservation. The restaurant was full but not enough wait staff to accommodate. We were asked if we would take a high top in the bar for dinner. We were told that 2 servers were working the bar that evening. After being seated it took 45 min before anyone approached our table. Was finally brought bread and water. Never saw a server. Our order was taken by the bartender who wrote it down on a corner of the paper table cloth with a crayon and then ripped it off. The food was poor. 3 of 4 dishes lacked an ingredient. At best warm. I will not be going back to Macaroni Grill.

   Report
10. n

    nance

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food3service5ambience5

    The staff was very accommodating for the amount servers, they were short staffed but it all worked out. Thank you!!

    Report
11. D

    Dawn

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience4

    The service was great, especially for a busy New Year's eve.

    Report
12. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food3service1ambience3

    Server did the bare minimum, didn’t bring bread/oil (or offer it) never checked back after dropping off our food. Never offered drink refills. Dropped the check off and we had to flag him down to ask for a dessert menu. Edit: The restaurant GM reached out to me directly, he was very professional and kind. I will certainly give the restaurant another chance.

    Report
13. B

    Barbara

    Cleveland

    7 reviews

    3.0

    7 reviews

    Dined on December 25, 2022

    overall3food4service4ambience2

    Ate there on Christmas Day. Food and service were good. However, we asked to be seated further back in the restaurant. We were told that our seats were preassigned. Our table was next to the kitchen area and one of the first up front. There was a lot of yelling about the orders from the cooks. In addition, every time the front door open, we had a rush of cold air on us.

    Report
14. OT

    OpenTable Diner

    Cleveland

    5 reviews

    3.0

    5 reviews

    Dined on December 14, 2022

    overall3food3service5ambience5

    Service was excellent. Food was mediocre. Pasta a little overcooked.

    Report
15. OH

    OHEng

    Cleveland

    73 reviews

    vip
    4.0

    73 reviews

    Dined on December 2, 2022

    overall4food4service3ambience4

    Macaroni Grill has been an old stand-by for us. Pastas are always good and we really enjoy the build your own pasta option. The Arriabatta and Bolognese are tasty and work with any of the pasta options except the cappellini.

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16. BB

    BarbB

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Everything was very good and we want to come again for a regular menu dinner

    Report
17. LT

    LaurieT

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Waiter Jeff was great. The Thanksgiving meal was great - was so much had an entire meal left for the next day as well for each of us. Great choice.

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18. OT

    OpenTable Diner

    Columbus

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Happy you were open on Thanksgiving

    Report
19. RB

    RaymondB

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Service was outstanding for a holiday food was excellent for holiday service. Thank you very much enjoyed it will be there. Many more. Jeff, who is our waiter to pair of us can ask for a better service. Thank you.

    Report
20. RW

    RickW

    1 review

    4.0

    1 review

    Dined on October 16, 2022

    overall4food5service5ambience3

    We enjoy Romano's Macaroni Grill and have recommended it and will continue to do so. What we did not like is that the outside temperature was in the low 50 degree range, and the air conditioning was on full blast. We mentioned it at the beginning of our visit, and my wife spoke with the manager when we finished. His excuse was that it was 70 degrees earlier and that adjusting the heat/ac takes time. We were their over an hour and the ac was still going full blast. It wasn't even turned down any at all. Many of the patrons, ourselves included, were forced to wear jackets the entire time that we were there. Other than that, the meal was good as always.

    Report
21. RS

    RonnetteS

    1 review

    5.0

    1 review

    Dined on September 29, 2022

    overall5food5service5ambience5

    Our server was absolutely outstanding his name was Oscar and he paid attention to every detail. My husband whom is a hard sell even bragged how good he was. Needless to say he earned a very nice tip. Thank You Oscar for the great service

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22. MJ

    MarkJ

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Our meal and service was exceptional. We were celebrating our anniversary and it a great experience

    Report
23. CF

    ChrisF

    Cleveland

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    A chain restaurant that doesn't seem like a chain. Great food, reasonable price, friendly service. Way better overall value compared to Carrabba's

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24. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience2

    Server could not remember anything and wrote nothing down, everyone’s food came at different times, drinks were continuously left empty. Bathroom was in desperate need of attention, very dirty toilet paper just setting on the ground instead of in holder, trash over flowing, locks on multiple doors broken.

    Report
25. L

    Lala

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food3service5ambience4

    Bring back eggplant parm. Too much rosemary in things, and italian salad dressing is horrible!

    Report
26. TR

    TmRy

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4

    Wait staff was very attentive on an especially busy Mother’s Day.

    Report
27. e

    evelyne

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food5service5ambience5

    The service and the food were excellent. We will be back and have a meal again soon.

    Report
28. DS

    DavidS

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on February 14, 2022

    overall4food4service4ambience3

    Valentines Day

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29. MI

    MICHAELG

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on January 28, 2022

    overall5food5service5ambience4

    We appreciated the attention we received from the time we walked in and through our entire dinner. Erin was very personable and a joy to talk with. The experience of this staff really showed. Thanks

    Report
30. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on January 2, 2022

    overall3food3service4ambience3

    It was fine

    Report
31. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on December 25, 2021

    overall3food3service2ambience5

    Service was very slow, food was just so so. Chicken dry and steak chewy.

    Report
32. JA

    JeffreyA

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2021

    overall5food5service5ambience5

    Our server was excellent. Thank you for being open on Christmas Day!

    Report
33. T

    Tricia

    1 review

    4.0

    1 review

    Dined on December 25, 2021

    overall4food3service5ambience4

    Our server, Jim, was amazing. The pasta was over cooked, but everything else was great. Hats off to everyone for working on Christmas and special thanks to Jim.

    Report
34. LK

    LaleneK

    1 review

    5.0

    1 review

    Dined on December 24, 2021

    overall5food5service5ambience5

    The server was outstanding! And witnesses other staff being equally outstanding offering a great holiday dining experience. We have made this our Christmas Eve tradition and hope to keep it going.

    Report
35. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 26, 2021

    overall4food4service4ambience4

    Good place for a nice meal on holidays

    Report
36. MM

    MarkM

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on November 26, 2021

    overall5food5service5ambience5

    Server was attentive, helpful, efficient, and friendly. Food was delicious, large portions, and a great value! We were extremely pleased with everything!

    Report
37. B

    Bear

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    overall5food5service5ambience5

    Highly recommend for great food, service, and atmosphere.

    Report
38. E

    richardE

    1 review

    3.0

    1 review

    Dined on November 25, 2021

    overall3food1service5ambience4

    Romano's should stick to what they do best - Italian food - next time skip tyring to serve a traditional turkey dinner. Its not your fortey.

    Report
39. j

    janeth

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    overall5food4service5ambience3

    Thanksgiving was great. Very happy with everything

    Report
40. SM

    SherleneM

    Cleveland

    1 review

    5.0

    1 review

    Dined on October 22, 2021

    overall5food5service5ambience5

    The food was delicious and our server, Naomi was very customer service focused, personable and fun to talk with. Really enjoyed it!

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