Kona Grill - Carmel

Reseñas de Kona Grill - Carmel de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Rick VIP

   Indiana166 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We waited to come in late on Mother’s Day to avoid any delays and planning paid off since the restaurant was nearly empty at 9pm! Service was great from Sydney. Only disappointments were the reduced menu and the small portions of the salmon and fried rice especially in light of the increased prices. Our favorite server Kevin was unavailable and he is missed. We will be back next week when the full menu and happy hour specials are available.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 1 persona le resultó útil

2. C

   Courtney

   Pittsburgh1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 2

   When the waitress starts apologizing for the quality of the food before you see it, it isn’t a good sign. Reservations at 7pm, ordered at 7:30pm, over an hour later our food finally arrived… WAY overcooked. This was our first time visiting and it was underwhelming and disappointing. Despite the fact that that the waitress acknowledged how awful the food was before giving it to us, we still had to push to have the smallest discount applied to our meal, which is confusing. If you can’t handle reservations, you need to limit your availability.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 2 personas les resultó útil

3. G

   George

   Nápoles2 reseñas

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I felt like we were on the first 10 minutes of an episode of Kitchen Nightmares where they show all of the dysfunction 😂 How are they even in business?! Their ratings are skewed by a strong foundation of success. Searching their recent reviews gives a more accurate picture of the state of affairs. I left a long detailed experience review on Google. We’ll never be back.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 1 persona le resultó útil

4. D

   Derek

   Indiana1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Pretty bad experience. Had a 6:30pm reservation for 6, got seated at 7pm. Half our meal showed up, ended up leaving and not paying for the other half. Left at 8:20 really disappointed.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 1 persona le resultó útil

5. M

   Mark VIP

   Indiana11 reseñas

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The experience was awful. One of the worst restaurant experiences I’ve ever had. We were sat 15 minutes late for our reservation and then had to wait two hours for our meals to be served to us. I want to be clear this was not an issue with our server . He was doing everything he could to provide excellent service. This was entirely an issue with the kitchen and with mismanagement of reservations. I blame Kona Grill’s management and corporate headquarters for this inexcusable evening. My recommendation to the operators of Kona Grill? Either clean up your act or vacate your location in Carmel. Who needs this kind of a restaurant? The service experience we received was unacceptable and unconscionable. You should be ashamed.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 1 persona le resultó útil

6. C

   Curtis

   Toledo1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   Went for Mother’s Day and ruined the day. Waited an hour and a half for a well well well done (medium rare) steak and raw Wagyu fried rice. If you hate the mother in your life bring her here they will completely treat her terribly. I love my wife and destroyed her day by coming to this place.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 2 personas les resultó útil

7. P

   Perla

   Indiana1 reseña

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 2

   Steak was dry, salmon overcooked and sushi very average. Very pricey for the portion size and food quality. Total was $350 for 4 people, and we didn’t even ordered alcoholic drinks. Waitress was beyond nice all the time, and apologized for food taking so long. Not planning on going back and I wouldn’t recommend it to anyone.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   ¿Te fue útil?

8. S

   Shawn

   Indiana1 reseña

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Don’t go there for an occasion such as Mother’s Day. They aren’t equipped to handle the amount of reservations they allow. Arrived 5 mins before my reservation. Waited 45 mins to be seated. Waited another hour plus to receive our food. Then my steak was cooked wrong. They offered to remake it but at this point we’ve been there for TWO hours. I just ate the $50 overcooked steak.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 2 personas les resultó útil

9. K

   Keenan

   Indiana1 reseña

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Food was pretty good, but not great value for money. Arrived early for a reservation for 2:15, but weren't seated until 3:00, and finally got our food at 4:15. It was Mother's Day, but they seemed to be short staffed and overbooked even for that.
   

   Kona Grill - CarmelRespuesta enviada hace 5 días

   We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   A 1 persona le resultó útil

10. C

    Charlie VIP

    Indiana3 reseñas

    1.0

    Comieron hace 6 días

    1. Global 1
    2. Comida 1
    3. Servicio 3
    4. Ambiente 1

    We went for Mothers Day, and it was way overbooked. We weren’t seated until an hour after our reservation. THEN they told us food would take another hour and a half. We left.
    

    Kona Grill - CarmelRespuesta enviada hace 5 días

    We apologize about your experience. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
    

    A 2 personas les resultó útil