Sixty Vines - Plano

Reseñas de Sixty Vines - Plano de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Denise

   Dallas1 reseña

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   Where to begin, They were clearly not ready to open. We sat at our table far too long before a server even greeted us. Then we had to wait nearly 20 minutes for our coffee (no special order, just drip) My 80 year old mother couldn't read the menu from the QR code on the phone, I requested a paper menu and they could not accommodate. I find it extremely hard to believe that they don't have a printer for such things; certainly they should have tried harder. Further more, even though I made no substitutions my order came out wrong. The waitress did offer to remake my order, but by the time she came back to the table to check on us after our food was delivered the other guests were halfway through with their meals. The thought of waiting for a fresh, correct order and then eating it alone while the others at the table waited for me to finish my meal did not appeal to me. All in all a very disappointing experience.
   

   Sixty Vines - PlanoRespuesta enviada hace 2 días

   Hi Denise, Thank you for taking the time to share your experience. We're truly sorry for the delays, the order issue, and the difficulty with accessing a menu. We understand how frustrating this must have been, especially during a special outing with your family. Your feedback is being shared with our team so we can improve our service and accessibility moving forward. We appreciate your honesty and hope for the chance to provide a much better experience in the future. Best, Ryan Belfield Manager
   

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2. A

   Anne VIP

   Portland5 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good energy, loved the pizza oven and wine selection.
   

   Sixty Vines - PlanoRespuesta enviada hoy

   Thank you for taking the time to leave a review, Anne! Our fantasy is to live in a world where pizza and wine are the main things wellness gurus peddle. We'll have our people reach out to Gwyneth Paltrow and get back to you...stay tuned! Natalie Shelton Manager winedine@sixtyvines com
   

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3. R

   Rick

   Dallas8 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server, Dillion was excellent! The food was delicious and the presentation was good also. We were seated in the Garden room the AC was running. It was pretty chilly. Overall, a good night.
   

   Sixty Vines - PlanoRespuesta enviada hace 2 días

   Thank you for the great feedback! We’re so glad you enjoyed the food, presentation, and Dillion’s excellent service. We apologize for the chill in the Garden room due to the AC—our team will certainly keep that in mind for future visits. We look forward to welcoming you back for another great night! Ryan Belfield - Manager
   

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4. s

   shelly

   Oklahoma City2 reseñas

   2.0

   Comieron en 8 de mayo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   We made a reservation 2 weeks in advance and were seated at a long table with others at the front of the restaurant just as if we showed up without reservations. This is a loud restaurant like eating in a large dining hall. The wine is overpriced and the food is average. We will not be going back.
   

   Sixty Vines - PlanoRespuesta enviada hoy

   Hi Shelly, Communal dining is an important part of our culture. That being said, we are always happy to accommodate our guests with alternative arrangements when possible and feel confident if you requested accommodation that our team would have moved mountains to make you comfortable and happy. If that was not the case please let me know as that is not who we are and falls significantly short of our standards. We hope to welcome you back in the future but understand that we might not be for everyone and wish you luck in your culinary journey! Luke Wise General Manager winedine@sixtyvines com
   

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5. R

   Renee VIP

   Dallas31 reseñas

   4.0

   Comieron en 6 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   The restaurant was pretty empty for an 11:30 lunch reservation, it was freezing in there, our waiter was really rushing us, even though most of the restaurant was empty. Then, after all that the entrées and appetizer came out at the exact same time. I had just eaten at The Crescent location the week before and had ordered a board appetizer at both locations and the portions in Plano are much smaller than at The Crescent. The waiter knew I was annoyed that all the food came out at the exact same time, so he offered my sister a free dessert for her birthday, I don’t know if that is standard or not. I had the olive oil cake, which was very dry and tasted like it had no oil in it at all. it was so obvious that we were there to celebrate a birthday with gifts, etc., so I don’t really understand why he was rushing us so much when the restaurant was maybe 10% full. 
   

   Sixty Vines - PlanoSe respondió el 7 de mayo de 2025

   Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent visit did not meet expectations. We strive to create a welcoming and relaxed environment for all our guests, and it’s clear that we fell short during your visit. Your comments about the pacing of service, the portion size differences between locations, and the timing of the dishes are being taken seriously. We also regret that the olive oil cake didn’t meet your expectations. Offering a birthday dessert is something we’re happy to do, but it should have complemented an already enjoyable experience—not attempted to make up for a frustrating one. Please know that your feedback helps us improve, and we’d appreciate the opportunity to make this right. Ryan Belfield - Manager
   

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6. L

   Lisa

   Dallas2 reseñas

   5.0

   Comieron en 4 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The manager Natalie went above and beyond to ensure our large group had a wonderful night. Outstanding service !!! Thank you Natalie for all your hard work !!
   

   Sixty Vines - PlanoRespuesta enviada hace 2 días

   Thank you for the wonderful review! We're so glad to hear that Natalie went above and beyond to make your experience exceptional. We’ll be sure to pass along your kind words to her—she’ll be thrilled to know her hard work made such an impact. We look forward to welcoming you back soon! Ryan Belfield - Manager
   

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7. M

   Mike

   Dallas1 reseña

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We have been to sixty vines 4-5 times. It’s one of my favorite safe places for gluten free. At least 4 times we’ve been there, we were seated with Alexis K. She has been absolutely amazing! We will now ask for Alexis from now on! Alexis has gone above and beyond for us!! Thank you Alexis for treating our family like any other- it means the world.
   

   Sixty Vines - PlanoSe respondió el 6 de mayo de 2025

   Mike, Thank you so much for the glowing review! We’re thrilled that Sixty Vines has become your go-to gluten-free haven—it's always our goal to make everyone feel safe and well taken care of! And Alexis? Well, she’s clearly been an absolute star for you! We’ll make sure to save her a table for your next visit, and we’ll pass along your kind words. It’s guests like you that make what we do so rewarding. Can’t wait to welcome you and your family back for another amazing experience! Adam Haynes Manager Sixty Vines - Plano
   

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8. S

   Stacey VIP

   Dallas31 reseñas

   5.0

   Comieron en 29 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food and wine was fantastic and Rishi was great! We will be back.
   

   Sixty Vines - PlanoSe respondió el 29 de abril de 2025

   Stacey, We're so happy to hear you enjoyed the food, the wine, and the great service from Rishi (we agree, they’re a star!). Thanks for the kind words — we’ll have a glass waiting for you next time! Cheers, Adam Haynes Manager Sixty Vines - Plano
   

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9. R

   Rebecca

   Dallas4 reseñas

   5.0

   Comieron en 28 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Ray was great and food was good. I had the house salad with salmon. It was cooked perfectly.
   

   Sixty Vines - PlanoSe respondió el 29 de abril de 2025

   Rebecca, Short, sweet, and perfectly cooked — just like that salmon! We're so glad you enjoyed your meal and that Ray helped make your visit a great one. He’ll be thrilled to hear your shoutout! Thanks for taking the time to share your experience. We’d love to welcome you back anytime — maybe next time we tempt you with dessert? Cheers, Adam Haynes Manager Sixty Vines - Plano
   

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10. L

    Leslie

    San Francisco1 reseña

    5.0

    Comieron en 27 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 4
    4. Ambiente 5

    Great food and amazing atmosphere, wish they had the mimosa bar but overall a great experience and tried new options of food this time around and it was great!
    

    Sixty Vines - PlanoSe respondió el 28 de abril de 2025

    Thanks for visiting us, Leslie! We're thrilled to hear that you were adventurous and tried some new foods, as well as, loved the atmosphere. We had our monthly "sip and shop local" pop-up so we moved the mimosa bar display by our pizza oven. I sincerely apologize that wasn't communicated during your visit! We hope to see you again soon for brunch! Natalie Shelton Manager winedine@sixtyvines
    

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