The Burnham Restaurant

Reseñas de The Burnham Restaurant de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Toronto1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Our family went for the Mother’s Day brunch and it was really lovely! The food choices were fantastic, but the service was was really stood out! Everyone one was kind, helpful and cheerful!!! Valerie greeted us at the door and handed my wife a mimosa. she immediately set the tone for a wonderful lunch by smiling and warmly welcoming us! Our server, Ryan was helpful and really good with the kids—making them laugh and taking special care to keep them included. Marquita was so helpful and went out of her way to take care of anything we had questions about! It was an awesome experience and we will be back!!!
   

   The Burnham RestaurantRespuesta enviada hoy

   Thank you so much for your kind words and for celebrating Mother’s Day with us! We’re thrilled to hear that you and your family had such a lovely experience. It’s wonderful to know that Valerie, Ryan, and Marquita helped make the day special with their hospitality and care—especially with the little ones! We’ll be sure to share your compliments with them and the rest of our team. We truly appreciate your feedback and look forward to welcoming you back again soon! Warm regards, The Burnham Restaurant – Hilton Cleveland Downtown
   

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2. D

   Denise VIP

   Chicago3 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was great but the people working here made it special. The personable hostesses and great waitress served us with warmth and caring attitudes.
   

   The Burnham RestaurantRespuesta enviada hoy

   Thank you for your kind words! We’re so happy to hear that everything met your expectations and that our team, especially the hostesses and your server, made the experience truly special. We take great pride in providing genuine hospitality, and your feedback means a lot to us. We hope to welcome you again soon! Warm regards, The Burnham Restaurant – Hilton Cleveland Downtown
   

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3. J

   Jeffrey

   Cleveland6 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   Overall the experience for Mother's day was good. It was nice that they provided mothers with a complementary mimosa, but there appeared to be flowers too which we did not receive. We were greeted warmly when we arrived and were escorted to our table, but it took over 10 minutes for our server to arrive, take a drink order and let us know about the buffet. Additionally, the server did not greet the table or the guest of honor with a Happy Mother's Day. We simply received a "you want coffee?" The food was OK. It wasn't great, but was serviceable for the Occasion. I think a carving station would have been nice. All meats were pre-sliced and let in serving vessels. The Omelette station was great, with affable cooks. The meats, potatoes and french toast with accompaniments were also good. The pre-sliced meats in serving dishes as mediocre at best. However the smoked salmon and fresh fruit were tasty. As for the Shrimp, they were amazing, very large with a great cocktail sauce. However, the crab claws were frozen an one side, waterlogged and tasteless. The oyster's were not plentiful and the mignonette sauce weak. I only got the servers name upon leaving when the hostess asked for my opinion on the afternoon. Additionally, I had to return to the restaurant because no one advised that the valet ticket required a stamp to receive the Mother's day pricing. Overall, the Brunch was OK. I'm not sure that I would make this my go to attempt again for a Specialty Brunch. There are other restaurants at the top of my list that I would attempt to access first before returning the the Burnham. But it is in my vault of places to go should I need a fall back position.
   

   The Burnham RestaurantRespuesta enviada hoy

   Thank you for joining us for Mother’s Day Brunch and for sharing your feedback. We’re glad to hear you enjoyed the mimosa, omelet station, shrimp, and the warm welcome upon arrival. We regret the delay in service, the lack of a proper greeting for the guest of honor, and the confusion around the valet stamp. These details matter, especially on such a special occasion, and we’re addressing them with our team to improve future experiences. We also appreciate your notes on the food, particularly the seafood offerings, and will take them into consideration as we review our brunch selections. Thank you again for your thoughtful and honest review. Best regards, The Burnham Restaurant – Hilton Cleveland Downtown
   

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4. E

   Emily

   Cleveland2 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   The food was delicious. A great selection of food and the seafood was awesome. Enjoyed spending Mother’s Day here.
   

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5. V

   Vin

   Cleveland1 reseña

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Adam and Valarie were great. Music was loud, though
   

   The Burnham RestaurantRespuesta enviada hoy

   Thank you for joining us and for taking a moment to share your feedback. We’re glad to hear that Adam and Valerie made a great impression—I’ll be sure to pass along your kind words to them. We also appreciate your note about the music volume and will keep that in mind as we plan future events to ensure a more comfortable dining atmosphere. Best regards, The Burnham Restaurant – Hilton Cleveland Downtown
   

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6. J

   Jennifer

   Unspecified1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 5

   0/10 would not recommend. Service was great, but there were 5 food choices and very overpriced. Food wasn't great and my husband left starving after eating his tiny portion.
   

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7. G

   Gloria VIP

   Columbus11 reseñas

   4.0

   Comieron en 19 de abril de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   The Service and place is great. Food a bit pricey for what the taste gives you.
   

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8. K

   Kay VIP

   Houston46 reseñas

   5.0

   Comieron en 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was great. Our server, Ryan, was very attentive.
   

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9. OT

   Comensal de OpenTable

   Cleveland1 reseña

   5.0

   Comieron en 4 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Valerie, the hostess, was awesome. As were the rest of the staff. Very attentive, and kind.
   

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10. C

    Casey VIP

    Cleveland33 reseñas

    5.0

    Comieron en 9 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great meal and great service — Marquetta was great!
    

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