Shanghai Terrace

Shanghai Terrace​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. C

   Christian

   シカゴ・イリノイ州評価・口コミ (2)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   A great evening. Food and service were amazing
   

   Shanghai Terrace6日前に返信済み

   Dear Christian -11-207490761, Thank you for sharing your positive comments about your experience in Shanghai Terrace. I was so pleased to learn you enjoyed the food and the service. We look forward to welcoming you back soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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2. H

   Hirdesh

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   5.0

   2025年4月28日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Amazing food, outstanding service and attention to detail. Customized preparation to accommodate peeferences
   

   Shanghai Terrace2025年4月29日に返信済み

   Dear Hirdesh, Thank you for sharing your review of Shanghai Terrace. We are delighted that you enjoyed the food, service, and attention to detail. We hope to serve you again soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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3. P

   Paul VIP

   シカゴ・イリノイ州評価・口コミ (17)

   5.0

   2025年4月23日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The best Chinese fine dining in Chicago! Outstanding food, service, and atmosphere.
   

   Shanghai Terrace2025年4月29日に返信済み

   Dear Paul, We are honored to read your kind review of Shanghai Terrace! Thank you very much for sharing. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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4. J

   Julie VIP

   シカゴ・イリノイ州評価・口コミ (7)

   3.0

   2025年4月20日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I made reservations five weeks ago for Saturday night of Easter weekend at Shanghai Terrace. Confirmed them as well. We arrived on time for our table at 7:30pm and were told that we were going to be seated in the Lobby dining room and not in the restaurant. When I said no, we had a reservation for the restaurant, we were told the next available table in the restaurant was 8:45 and were told to go to the Z Bar for a drink. Also were told by the hostess we had signed up for the Lobby dining. Absolutely was untrue. Would never have done that. Had an email to prove it as well. Lobby dining nothing special and a different restaurant. Had dinner after 9:00pm in the Shanghai restaurant finally. Am sure our 7:30 table was given to a guest staying in the hotel at the last minute. We live nearby so we’re not guests. Very unprofessional and extremely inconsiderate in the way everything was handled. Will not be dining there again.
   

   Shanghai Terrace2025年4月22日に返信済み

   Dear Julie, I am disappointed to read about your recent experience at Shanghai Terrace, and I apologize for any miscommunication about the seating. I would love to speak with you directly, should you be open to it. I will send you my contact information in a direct message. I look forward to connecting with you. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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5. A

   Agnes VIP

   シカゴ・イリノイ州評価・口コミ (3)

   5.0

   2025年4月19日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 3

   Great food and amazing service. We sat right by the host stand so the ambiance may be better elsewhere in the restaurant (this was disappointing). Our special occasion was celebrated with a small dessert.
   

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6. B

   Brian VIP

   シカゴ・イリノイ州評価・口コミ (3)

   5.0

   2025年4月19日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Place and food are always awesome. Max might be the best waiter in Chicago.
   

   Shanghai Terrace2025年4月22日に返信済み

   Dear Brian, We appreciate your kind review of Shanghai Terrace, as well as your compliments of Max. We will certainly share this with him and the team. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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7. T

   Tom

   シカゴ・イリノイ州評価・口コミ (2)

   4.0

   2025年4月18日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 5
   4. 雰囲気 1

   The service was great but they stuck us in the main lobby of the hotel which is vast and was empty so the experience was not what I had expected. I brought a guest from out of town and they were disappointed that we had to sit in a huge empty room.
   

   Shanghai Terrace2025年4月22日に返信済み

   Dear Tom, Thank you for taking the time to share your review. Please accept my apologies for any disappointment that the seating caused. I would love to speak with you directly, should you be open to it, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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8. G

   Giuseppe VIP

   シカゴ・イリノイ州評価・口コミ (3)

   5.0

   2025年4月13日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The best hospitality in the city. Always attentive to details.
   

   Shanghai Terrace2025年4月14日に返信済み

   Dear Giuseppe, Thank you for sharing your review of Shanghai Terrace. We are humbled to read your kind words, and we hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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9. R

   Russell VIP

   ローリー・ダーラム・チャペル・ヒル評価・口コミ (17)

   5.0

   2025年4月3日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The restaurant is a little hard to find in the hotel but well worth the effort. We and friends had a wonderful meal. What great service!!! Get the crispy shrimp and any of the dim sum. Take your time and enjoy. You will definitely want to come back.
   

   Shanghai Terrace2025年4月8日に返信済み

   Dear Russell, Thank you for sharing your kind review of Shanghai Terrace. We are pleased that you and your friends enjoyed your meal. Thank you for your compliments of the service provided by our staff as well. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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10. J

    Jon VIP

    シカゴ・イリノイ州評価・口コミ (9)

    5.0

    2025年4月3日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Perfect again. The Peking duck is delicious. I also enjoyed the stir fried bok choy. But the food highlight this time was the Kung Pao chicken (recommended by Max, on my previous visit). Service was excellent, this time by Paula (with occasional visit by Max as bonus). Hope to return to Chicago soon with my wife so that she can experience the perfection.
    

    Shanghai Terrace2025年4月4日に返信済み

    Dear Jon, I'm happy to hear you found a new favorite, the Kung Pao chicken, to add to your other favorite dishes. I'll share your service compliments with Paula and Max. We look forward to welcoming you and your wife to Shanghai Terrace soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

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