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The Cheesecake Factory - Irvine, Irvine, CA

The Cheesecake Factory - Irvine

1.0
1
1 Review
$30 and under
Contemporary American
Experience a little of everything at The Cheesecake Factory. This casual-dining restaurant is known for its extensive menu, with over 200 items available. It features everything from classic American fare to signature cheesecakes, as well as an impressive range of delectable desserts. Sample local favorites like the Cajun jambalaya pasta, or order lighter fare like the seared tuna tataki salad. Try the skinny menu for healthier options.Located in the Irvine Spectrum, The Cheesecake Factory serves lunch and dinner. It also offers a special brunch on Sundays. Diners rave about the generous portions and the friendly atmosphere. Dine in or make an order using the restaurant's online curbside service. The Cheesecake Factory caters to private events on request.

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Additional information

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What people are saying

Overall ratings and reviews

1.0
1 based on all time ratings

NoiseModerate

1 Review
  1. OpenTable Diner

    Orange County

    4 reviews

    1.0

    4 reviews

    Reviewed on February 7, 2017

    1. Overall 1
    Worst cheesecake factory experience ever. I go to cheese cake factory a lot and it was one of my favorite restaurants. On January 14 2017 we went to this restaurant and it was Saturday night around 9 pm. we waited for our table for like 20 30 minutes which is understandable because the restaurant it is in Irvine Spectrum and it is always crowded. After we waited so long they gave us the smallest table in the restaurant which was surprising but we were okay and we already waited and we were hungry so we did not want to change our table. we ordered cheese burger and chicken sandwich and we both ate 1/3 of each our foods because we had an appetizers as well too. I asked our server "RACHEL N" to bring us some boxes so we can take our foods home and she said she is going to put our food into boxes for us which was really nice of her. We paid for our foods and we took the boxes to our house, next day we opened the boxes so we can eat them and we saw it was completely different foods. We were really surprised and on Monday 16th of January I called cheesecake factory and I talked to "ANNI" who was the manager of store and when I explained everything she was like this is so strange and I have to talked with "RACHEL N" and I will call you back. She did not say sorry or any apologize in this conversation. I waited for like a week to somebody called me but nobody called me. I called the store after two weeks and I the employee said "ANNI" is in the training so I left my name and my phone number for him and I mentioned pleased tell her to call me as soon as possible. I also asked him if there is anybody else that I talk to but he said "ANNI" is the only one. Until today January 31st 2017 no one called me yet and I have not heard anything about either "ANNI" or "RACHEL". This is how they maintain their customers and how they care about their loyal customer. This is going to be my last visit to this restaurant and I will never ever going to come back to this store anymore.

    5 people found this helpful

FAQs

The Cheesecake Factory - Irvine is rated 1 stars by 1 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for The Cheesecake Factory - Irvine

71 Fortune Dr, Irvine, CA 92618

Additional information

  • Neighborhood
    Irvine
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
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