Fogo de Chao - New Orleans

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1. OT

   OpenTable Diner

   New Orleans

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Great service all around.

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2. MR

   MorganR

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service4ambience5

   Servers coming around with the meat on skewers we're amazingly attentive. Our server who took our drink order and got our check was much less attentive. Wasn't bad really, just had to wait for drinks/refills and took forever to get our check after asking multiple times. Food was excellent.

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3. OT

   OpenTable Diner

   San Francisco

   7 reviews

   vip
   3.0

   7 reviews

   Dined 1 day ago

   overall3food3service2ambience3

   Service was mixed: rude and tired for half, pleasant and friendly for the rest.

   Fogo de Chao - New OrleansResponded todayThis feedback is concerning to read, as our guests deserve attentive and courteous service. We hope for the opportunity to regain your confidence in us and would like to invite you back for a better time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
4. JD

   JohnD

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   The food was great, servers were GREAT, and atmosphere was great. The only negative I had was the wait time. I made a reservation and arrived on time for my reservation, but we still had to wait for 20 mins for a table. Overall, a great experience.

   Report
5. OT

   OpenTable Diner

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   We arrived about 15 minutes early and were just going to get a drink at the bar but they quickly accommodated us & seated us early. We had 10 folks for a business dinner. Several of which had never been before. It was the best experience & as always most amazing food! Impressed my customers for sure, thank you! Everything from the greeting to the desert was wonderful! I highly recommend this location! Thank you for the amazing service!

   Report
6. ET

   EdnaT

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   The choice of food in the experience was amazing, and the service was attentive and fantastic.

   Fogo de Chao - New OrleansResponded 2 days agoThank you for your stellar review, Edna! It is great to hear that you had an amazing experience with us and we look forward to your next visit!

   Report
7. RW

   RebeccaW

   New Orleans

   6 reviews

   4.0

   6 reviews

   Dined 5 days ago

   overall4food5service3ambience4

   Our server tried to charge us for dinner prices at lunch told us South American wines were half and they did not charge us accordingly. The drinks we were told we are happy hour we’re not happy hour. They charged us about $140 extra than what we should have been charged. Our server was amazing and we took him on the side because he was the only one that was consistent and our service

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8. OT

   OpenTable Diner

   San Diego

   9 reviews

   vip
   3.0

   9 reviews

   Dined 7 days ago

   overall3food4service2ambience3

   As with most recent customer reviews, found the food deliverers friendly and accommodating. Unfortunately, wait staff was discourteous for the most part and not attentive to basic table needs. This seems to be isolated to the New Orleans location, as others I have tried in different states have been superb.

   Fogo de Chao - New OrleansResponded 6 days agoYour feedback concerns us to read, as this does not sound like the attentive and courteous service we aim for. We would appreciate the opportunity to speak with you directly to ensure proper communication regarding your visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
9. y

   yygor

   New Orleans

   5 reviews

   3.0

   5 reviews

   Dined on June 20, 2022

   overall3food4service2ambience3

   We went about a month ago for my twins graduation and it was great. They brought them a gratis dessert and even though we messed up on the reservation, they accommodated. We went last night for fathers day and had a different experience. The rest room was very dirty; did not have toilet paper, soap or hand towels. I told the hostess but they did not do anything about it, so I had to go into the men's room. This time they kept trying to sell us add-ons which seemed kind of low brow. The food was good, but the wait staff was distracted and inattentive. They forgot to bring us several things we asked for. They did not seem to be understaffed, maybe just undertrained. My son could not eat all his food and we asked for a bag to bring it home so he could eat it later and they refused. What a waste of a lot of good food. All going to the dumpster! I probably won't go back.

   Fogo de Chao - New OrleansResponded 7 days agoWe want your experiences with us to be better than your last, and we're sorry to hear we fell short of your satisfaction this time. Attentive and efficient service is our goal, and we sincerely hope you will consider returning in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
10. D

    Dale

    Las Vegas

    6 reviews

    1.0

    6 reviews

    Dined on June 19, 2022

    overall1food3service1ambience3

    Wait Staff was rude and inattentive. Meat servers were better and friendlier. One of them even apologized because he saw we were not receiving adequate service. Food and sides were slow coming and everything was cold. Selection of meats was very limited to the same repeated items even though we asked for more for our table of six. Our table was never checked for drink refills or anything else, We had to track someone down when we needed anything including to get the check. For a $600 meal, money is better spent somewhere else.

    Fogo de Chao - New OrleansResponded on June 22, 2022This is not what we strive to provide, Dale, as our team understands the importance of professional and attentive service. We will be reviewing your feedback, and please consider returning. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
11. RW

    RondaW

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Father’s Day

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12. OT

    OpenTable Diner

    Atlanta

    5 reviews

    5.0

    5 reviews

    Dined on June 19, 2022

    overall5food5service3ambience5

    Fathers Day

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13. OT

    OpenTable Diner

    Indiana

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food4service1ambience4

    We didn't have a great experience. We had reservations at 7:30p and wasn't seated until after 8pm. After being seated we all got a water but was not once asked if we would like something to drink besides water the entire time. Only saw our waitress maybe a couple times. We asked for more biscuits and they never brought them out. They did bring out a dessert for the birthday boy. Overall, probably won't be back. Maybe just a bad night.

    Fogo de Chao - New OrleansResponded 7 days agoWe appreciate that you chose our restaurant to celebrate this birthday, so we are truly sorry to read that you did not have a great experience. Thank you for bringing your concerns and experience to our attention. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best Regards.

    Report
14. SP

    SteveP

    Houston

    4 reviews

    vip
    1.0

    4 reviews

    Dined on June 19, 2022

    overall1food1service1ambience1

    Poor quality meat and service.

    Fogo de Chao - New OrleansResponded on June 22, 2022We care deeply for the quality of our cuts and our service, Steve, so it's discouraging to receive your feedback. Your support and satisfaction mean everything to our team, and we would love a chance to invite you back. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best Regards.

    Report
15. MD

    MichaelD

    New Orleans

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service4ambience5

    We come here for all of our special occasions. The food is always great. The location has easy access. The restaurant is always charming.

    Fogo de Chao - New OrleansResponded on June 20, 2022It is always an honor to celebrate with you all, Michael! Thank you for your support and we look forward to your next visit!

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16. B

    Blaque

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    One of the best places I’ve been. The experience was above and beyond what I expected. I would tell ANYONE to give them a try. The service, waitress everything was on point.

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17. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience4

    Great food and great service. Best meal I’ve ever had.

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18. E

    Excellent

    Seattle

    15 reviews

    vip
    4.0

    15 reviews

    Dined on June 15, 2022

    overall4food4service4ambience3

    Food was good, service was fine, lots of attempted upsell for appetizers and wine but that's fine it wasn't our first time

    Report
19. DG

    DianaG

    Birmingham

    1 review

    3.0

    1 review

    Dined on June 13, 2022

    overall3food5service1ambience4

    Food was great but service for a place like that, was dissapointing.

    Fogo de Chao - New OrleansResponded on June 15, 2022Diana, while we are glad you enjoyed our food, it's disappointing to learn our service was lacking. Our guests deserve the best, and we hope to make things up to you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
20. CB

    ChristopherB

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food4service2ambience4

    The service was extremely slow and non attentive. Not rude, just lackadaisical. They also did not have many meats rotating often. It was my fifth visit and my first one where I was disappointed. It was Brazilian Valentines Day and I took my Brazilian girlfriend thinking Fogo would be the ultimate place to celebrate. It was not what I had hoped for. The food was good, but I imagine the have a staffing shortage. Hopefully future visits will be better if I do decide to try again.

    Fogo de Chao - New OrleansResponded on June 14, 2022First, thank you for your patronage and also for the opportunity to learn about your feelings regarding your recent experience with us, Christopher. Clearly, we have disappointed and for this we are sorry. Please allow us to restore your confidence in us. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
21. AJ

    AJinWY

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great food, in a great atmosphere with great service. John was an amazing server and took care of me throughout the meal.

    Fogo de Chao - New OrleansResponded on June 14, 2022Thank you for taking the time to highlight John and the excellent service he provided! We appreciate your support and are eager to serve you again!

    Report
22. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 11, 2022

    overall2food2service4ambience3

    My table was out in the corner & we did not receive adequate service throughout the evening. When i brought it to the attention of the waitstaff and management they failed to retire the issue properly.

    Fogo de Chao - New OrleansResponded on June 16, 2022Hearing you did not receive adequate service is never the experience we want for our guests. Please know your feedback will help us to improve and we hope to better serve you next time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
23. OT

    OpenTable Diner

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on June 11, 2022

    overall1food3service1ambience4

    Service was horrible. Server asked the same questions numerous times like he wasn’t listening. Very slow to being drinks. Very slow to bring food even after we requested the food. Would find another place to eat. Not a good experience at all.

    Fogo de Chao - New OrleansResponded on June 13, 2022Offering exceptional service is our top priority, and apologize if this was not your experience. Your feedback is valued and will be discussed with our team to ensure your next visit exceeds your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
24. OT

    OpenTable Diner

    New England

    5 reviews

    3.0

    5 reviews

    Dined on June 11, 2022

    overall3food2service5ambience4

    Overall, not a great experience. Service was great however, the continuous up selling got old.

    Fogo de Chao - New OrleansResponded on June 13, 2022We are disappointed by your feedback, as we love providing our guests with quality cuts and amazing service. We hope you will give us another chance to ensure your complete satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
25. JB

    JackieB

    New Orleans

    4 reviews

    4.0

    4 reviews

    Dined on June 10, 2022

    overall4food4service4ambience4

    Happy Anniversary

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26. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on June 1, 2022

    overall5food5service5ambience5

    Had a good time

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 31, 2022

    overall5food5service5ambience4

    Everything was great except for the seating. Why are Blacks always seated next to kitchen, bathrooms or wait stations. We are aware of the practice. But we tried too make the best of it. The staff still gave great service.

    Report
28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 31, 2022

    overall3food4service2ambience3

    I have been told by a lot of people that it is a very good place to go to actually I’ve been to the locations in Atlanta Ga. And Dallas Tx, what is my first time going to the New Orleans location and to be frankly honest with you I was surprised by the type of service that they had there. I am shocked with what experience I had at the time I have attended my dinner reservations there, hopefully they can adjust for the sake of their customers coming back to their location.

    Fogo de Chao - New OrleansResponded on June 6, 2022It's disappointing to hear our Fogo de Chão New Orleans location did not live up to the high standards we aim for. We will be addressing this with our team, and we hope to have another chance to better meet your expectations next time you visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
29. LB

    LBrett

    Manchester

    4 reviews

    4.0

    4 reviews

    Dined on May 30, 2022

    overall4food5service5ambience3

    Lovely staff, great food, only small criticism is the ambiance could be improved to provide a more intimate experience.

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30. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Great place for anniversary dinner!

    Report
31. SC

    SheliaC

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on May 28, 2022

    overall4food4service3ambience4

    Our waitress was nice, informative, friendly. But service was slow

    Report
32. JD

    JimD

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on May 26, 2022

    overall4food5service3ambience5

    Excellent food & atmosphere. Was a little disappointed that not the full selection of 17 meats was available, Service for drink delivery slow, but rate of presentation of meat choices by staff on mark. Would definitely return.

    Report
33. AC

    AntonioC

    1 review

    3.0

    1 review

    Dined on May 25, 2022

    overall3food3service3ambience3

    La carne lenta en servirse y la jente comienza su cena con ensalada la carne fluye extra lento y poco variedad e visto mejores fogo de chao este no es ni regular ciento mucho el costo pero no lo vale ya perdieron un cliente

    Fogo de Chao - New OrleansResponded on May 30, 2022Es decepcionante saber que se siente así, Antonio, ya que siempre queremos que nuestros huéspedes la pasen de maravilla. Dado que no podemos incluir nuestra información de contacto directo en nuestras respuestas según OpenTable, no dude en ponerse en contacto con el equipo de administración llamando directamente al restaurante para analizar su experiencia con más detalle. Gracias.

    Report
34. MC

    MichaelC

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience5

    The staff were friendly, prompt, and efficient. The food is top notch and they will deliver what you want.

    Fogo de Chao - New OrleansResponded on May 25, 2022Thank you for taking the time to share your thoughts, Michael! It is great to hear that you had a top-notch experience, and we would love to welcome you back soon!

    Report
35. NP

    NPNola

    New Orleans

    4 reviews

    4.0

    4 reviews

    Dined on May 23, 2022

    overall4food4service5ambience4

    Jordan was simply an amazing server. We went with preteen boys for a mother son dinner and he made sure they had the best experience. He was patient and kind! Everyone should ask for him! It was our first time and a great experience.

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36. GC

    GuguCT

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on May 23, 2022

    overall5food5service5ambience5

    An exceptional experience that we will certainly look forward to sharing with family and friends. The staff, ambiance, and offerings were all delightful.

    Fogo de Chao - New OrleansResponded on May 24, 2022We are so happy to hear that you had an exceptional experience at Fogo! Thank you for taking a moment to share your review and please visit again soon!

    Report
37. K

    Kells

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience3

    Didn’t like that there was only one toilet in the rest room

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38. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 22, 2022

    overall4food4service3ambience3

    Good meal overall. Seated very late with little explanation. Pretty bad service. Food was good though!

    Report
39. JW

    JeffreyW

    Milwaukee

    3 reviews

    5.0

    3 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5

    Food was fantastic. Service was excellent. The meats came around at the right time. Steak was very tender. Lamb was succulent. Loved the bacon wrapped chicken and steak. Honey on the baked cheese was a table favorite.

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40. HF

    HollyF

    1 review

    4.0

    1 review

    Dined on May 18, 2022

    overall4food5service3ambience4

    Great food. Great experience. I love the constant rotation of different meets and the buffet style food. Definitely worth the money. Only thing stopping me from giving a full 5 stars is the amount of time it took to get our drinks. When I first sat down, it took at least 20 minutes to get my drink. Then I barely saw a server. I had to start drinking the complimentary water till someone came to the table. When I asked for another cocktail, it took another 20-30 min to get to the table. When we first got there, there had to be barely any tables so I don’t know why it took that long. It also would have been nice to at least have someone check on us throughout the night.

    Report