Brio Italian Grille - Newport - Newport on the Levee

Reseñas de Brio Italian Grille - Newport - Newport on the Levee de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Joe

   Cincinnati2 reseñas

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   Service was very average. Appetizer was over done. Soup was cold. For the price, I’ll go somewhere else next time.
   

   ¿Te fue útil?

2. M

   Mark

   Cincinnati14 reseñas

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   not a very good Mother's Day Dinner experience. Service was very slow, food was average, bathrooms were disgusting, and there was food under our table that my daughter stepped in while wearing very nice shoes. Restaurant was very loud and no one at our table could hear the server. Quality of experience did not match pricing and ala carte' format. It took one hour and ten minutes from when we were seated to get our entree's. It took another 20 minutes to pay or bill.
   

   ¿Te fue útil?

3. M

   Marla VIP

   Cincinnati6 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Horrible experience. Went for Mother's Day. Had a reservation for 1:30, we waited 50 minutes for our table. Our food didn't come out till after 3:30 and it was cold and our pork chops were so dry. We couldn't even chew them. The manager never came by, no apologies. They didn't even care
   

   ¿Te fue útil?

4. R

   Roxanne

   Cincinnati29 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our waiter, Jackson, was incredibly attentive and polite. Everyone was very nice even though it was BUSY for Mother’s Day. The food was terrific as no one needed a take home container. Will definitely go back to Brio!
   

   ¿Te fue útil?

5. L

   Lauren

   Cincinnati1 reseña

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We came on Mother’s Day and in spite of it being so busy Kim, our hostess, almost single handedly managed all of the many reservations and managed to stay calm and collected!! She was very nice and answered any questions we had for her. Our server Annalynn was very polite and did a very good job!
   

   ¿Te fue útil?

6. C

   Chris VIP

   Cincinnati11 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Arrived ahead of our 1pm reservation. Told we would have to wait; they overbooked. Seated at 1:05pm. Although there for Mother's Day Brunch we were advised the brunch was cut off. (No cut off time on the web site that advertised the Brunch). Did not take our order until about 1:50pm. Before that a long wait for the drink order and the drinks. Salads did not arrive until about 2:30pm. Main courses showed up just before 3pm, except one. They brought him his soup again; a long wait before his main course showed up. Left after 3:30pm. Worse service I have ever encountered in a restaurant in over 50 years. Not going back. Do not recommend.
   

   ¿Te fue útil?

7. A

   Ann VIP

   Cincinnati7 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Worst dining experience I’ve ever had. Waited almost 30 minutes for a server to approach table. It was almost an hour before we got our drinks and were able to order. Food took almost 90 minutes and most of it was cold. All in all, we were there 3 hours for brunch. Beyond ridiculous. No manager ever approached and apologized, the server was left to do it all on her own. Not sure if this was a server issue or a management issue but the server had tables all over the restaurant and not in one concentrated area. Very poor management in my opinion. Will never go back.
   

   ¿Te fue útil?

8. D

   D'Angelo

   Cincinnati8 reseñas

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Over booked. Came during promoted brunch hours but were no longer serving brunch. Wait times for food and seating, even with reservations were not an enjoyable experience.
   

   ¿Te fue útil?

9. S

   Stephanie

   Chicago1 reseña

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   I have been to Brio many times in the past and had good experiences. Today, however, was a mess. Once we sat down we waited 15 minutes for anyone to come to our table. Server was very nice but had lots of tables and everything took forever…almost two hours for food and they missed a meal for one person in our party. Clearly the kitchen was having issues and staffing seemed to be a huge problem.
   

   ¿Te fue útil?

10. C

    Clay VIP

    Cincinnati1 reseña

    1.0

    Comieron hace 1 día

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1

    Booked for Mother’s Day brunch @1215. After sitting at the table for 20minutes our waitress asked us what we wanted to eat, we all ordered off the brunch menu. 20 minutes after that she informed us that they were out of the waffles and berries that my daughter ordered off the “brunch menu” We re ordered and questioned the brunch debacle again asking “what happens with the rest of our food off the “brunch menu?” She assured us they were just out of waffles. My wife ordered the eggs benedict and when it arrived it was a hard boiled egg on top of a raw English muffin. I don’t know if it was her first day or what but she was on the struggle bus. Every time we end up at Brio to eat I think to myself “this time will be different” but again and again they find new ways to dissapoint. Sadly this will be the last visit for us.
    

    ¿Te fue útil?