Juliet Italian Kitchen - Georgetown

Juliet Italian Kitchen - Georgetown reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sheena

   Austin1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We normally love this restaurant but last night was somewhat of a disappointment. We had to ask for bread and were told that they are running low, but since we asked, we could get some. They were out of the dish my husband originally ordered and the first cocktail I ordered tasted like chemicals and was not drinkable. I also did not realize they charge for refills, our 2 daughters ordered lemonade and we were not only charged for first drink, but refill as well, which added up to $20 just for those drinks. Our waitress was great though and made sure to not charge us for sending the drink back and was very attentive.
   

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2. M

   Mary

   Austin5 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   My son had the chicken piccata. Very small piece of chicken served with tasteless polenta. I had the salmon ravioli which was mediocre at best, served lukewarm. Tiramisu was very good, best part of the meal. Cannoli was ok. Was rather underwhelmed by the entire experience. For the price, will not be returning.
   

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3. R

   Roy

   Kansas City3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Great spot to grab some good food. Atmosphere was pleasant. Friendly staff. Will definitely go back.
   

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4. Z

   Zach

   Unspecified1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Was expecting much more. The appetizers and drinks were very good but all of the entrees left a lot to be desired. For the price, we would have been better off at Olive Garden. It took us an hour to get our food from the time we sat, not fun with a high energy 6 year old. The waitress was great, very attentive and friendly. Probably won’t waste the money again
   

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5. R

   ROBERT

   Austin1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food was abysmal. The pasta looked like it came from a frozen meal and was brought out from under a heat lamp. The drinks were over poured and the serving of steak and eggs was a laughable portion of eggs. I would never recommend anyone wasting their time with this restaurant.
   

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6. S

   Sandy VIP

   Austin75 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat outside upstairs and had a lovely Sunday evening dinner there.
   

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7. N

   Nancy VIP

   Hawaii45 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lunch was enjoyable; however, entrees didn’t come out all together…3 arrived and then there was quite a delay before the 4th entree arrived. Then, a much longer delay on the last of our 5 entrees. Service was friendly… The Caesar salads and the sandwich were bland. Focaccia, spicy pasta & chicken piccata excellent!
   

   Juliet Italian Kitchen - GeorgetownResponded on May 3, 2025

   Thanks for visiting us, Nancy! We're glad to hear that you enjoyed your lunch at Juliet Italian Kitchen - Georgetown. We apologize for the mix-up with your entrees and the delay in service. We're pleased to hear that you found our service friendly and our dishes delicious. We're always striving to improve and your feedback is invaluable in that process. We hope to see you again soon for more enjoyable meals!
   

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8. s

   shelby

   Austin1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our server was very slow, inattentive. He was leaning up against a wall snapping his fingers most times I saw him. Our food came out 45+ minute after ordering. I do understand we were there right at open but on Easter Sunday they should have been prepared. Once our food finally came out it was cold and bland. The saving point was the general manager was very polite and did what he could to make it right.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 22, 2025

   Thanks for the feedback, Shelby. We're truly sorry to hear that your experience at Juliet Italian Kitchen - Georgetown didn't meet your expectations. It's our goal to provide prompt service and delicious food, and we apologize for falling short this time. We're glad to hear that our management team was polite in their response, and we'll certainly strive to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

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9. J

   Janet

   New York City7 reviews

   2.0

   Dined on April 9, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The food was good - basic Italian food. Noise level was very loud - probably because there was a very loud country western guitar player in the room. We had to shout to hear each other over him. So did every other table. Our server, an older gentleman, was poor. We sat for 20 minutes before I could flag him down to order drinks. I was going to get a glass of wine with my dinner but he never came back so I didn't bother. Not worth returning.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 10, 2025

   Hello Janet, Thank you for taking the time to share your experience at Juliet Italian Kitchen - Georgetown. We're glad to hear that you enjoyed our basic Italian food, but we're sorry to hear about the noise level and the service you received. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we regret that we fell short during your visit. We will certainly take your feedback into consideration as we continuously work to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, Juliet Italian Kitchen - Georgetown Management Team
   

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10. C

    Carolyn

    Exclusive1 review

    5.0

    Dined on April 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Disappointed that when a wine on happy hour isn’t available, waiter should be able to give another choice.
    

    Juliet Italian Kitchen - GeorgetownResponded on April 22, 2025

    Hi Carolyn, thank you for your feedback and for giving us a perfect rating. We're thrilled to hear that you enjoyed our food and found good value in our pricing. However, we're sorry to hear about your disappointment regarding the wine selection. We always aim to provide a diverse and quality selection to our customers and we'll certainly take your feedback into consideration. We hope to see you again soon at Juliet Italian Kitchen - Georgetown and we promise to make your next visit a perfect one. Best, The Management Team
    

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