Books + Records

Reseñas de Books + Records de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Rochelle VIP

   Phoenix3 reseñas

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We went to Book & Record to celebrate my boyfriend’s birthday, hoping for a special evening, but it turned out to be a huge letdown. Despite arriving early and being seated promptly, we waited 15-20 minutes just for water, and the service was inattentive throughout the night. The atmosphere didn’t match the theme at all, and the vibe felt completely off. The appetizers, including the pork belly and chicken buns, were mediocre and disappointing. The ribeye we split was served on a cold plate, looked unappetizing, and tasted flavorless. They even forgot our sides, which arrived after we finished the steak. Nobody checked on us, and the only positive aspect was the bottle of wine we ordered, which saved us from a longer wait for drinks. To top it off, there was only one working bathroom, causing a long line. Overall, it was not worth the time or money, and we left without even having dessert. Definitely a one-star experience.”
   

   Books + RecordsRespuesta enviada hace 2 días

   Hi Rochelle, Thank you for your honest feedback — I’m truly sorry to hear that your experience didn’t meet expectations, especially on such a special occasion. We had some unexpected staffing issues the evening of your visit, which unfortunately left our team overwhelmed, and it’s clear that impacted the level of service and quality we strive to deliver. We never want anyone to leave feeling let down, and we deeply regret that this was your experience. The delays, missed items, and lack of attentiveness are not reflective of the experience we aim to provide, and I completely understand your frustration. I’ve reached out to you privately, as I’d really appreciate the opportunity to connect directly to provide you the experience we are capable of and you deserve. Best, Curtis Jackson
   

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2. J

   Janet VIP

   Nueva York1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Loved everything the food the people the vibe. I did think that there was a shelf Mother’s Day. It did say that on the website, but we still had a great time me and my son. Thank you. Definitely be back.
   

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3. A

   Austin

   Cincinnati1 reseña

   5.0

   Comieron en 10 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and simple drinks on happy hour. Cool space with friendly service.
   

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4. M

   MIchael

   San Diego12 reseñas

   5.0

   Comieron en 9 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great spot for tasty craft drinks, cool ambiance, great food, and cool atmosphere
   

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5. L

   Luz

   San Francisco8 reseñas

   5.0

   Comieron en 4 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The french toast and hashbrown dish were so good! Would definitely come back with my husband for a date.
   

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6. L

   Lisa

   San Diego3 reseñas

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food, nice selection. Fantastic service. Go. You will enjoy it!
   

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7. N

   Naivi

   Los Ángeles2 reseñas

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server was very attentive & food was excellent Poema, sparkling Rosé, top tier.
   

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8. D

   Devon

   Pittsburgh1 reseña

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Loved the live music, very fun lively atmosphere and the drinks and food were all incredible! The Tom Ka-Lins drink was fab, and we loved the brussel sprouts and chicken bao buns!
   

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9. S

   Sidd

   San Diego5 reseñas

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing food and cocktails! Very friendly and attentive service! Will definitely be back.
   

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10. M

    Madonna

    San Diego3 reseñas

    5.0

    Comieron en 26 de abril de 2025

    1. Global 5
    2. Comida 1
    3. Servicio 5
    4. Ambiente 5

    The ambiance and music was great. It is my neighbor .
    

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