Retreat Pool & Cabanas

Name: Retreat Pool & Cabanas
Address: 5469 Casino Way, El Cajon, CA, United States, 92019
Telephone: (619) 445-6002
Price range: $50 and over
Rating: 4.7

4.7 (334)

$50 and over

Californian

5469 Casino Way, El Cajon, CA 92019

Make a reservation

2 people

Jul 15, 2025

7:00 PM

Booked 9 times today

About this restaurant

Good for groups
Good for special occasions
Lively

Everyone needs to treat themselves from time to time. If you’re looking for a getaway from the everyday, look no further than Retreat Pool and Cabanas. Our El Cajon venue offers guests the opportunity to relax, soak up some Vitamin D, and escape in a picturesque aquatic oasis. We offer an array of entertainment and performers throughout the summer months. Our unique and thoughtful layout features two beautiful pool areas and a cleverly designed lazy river. You’ll feel layers of stress melt away as you float down the slow-moving lazy river, taking in your surroundings at a leisurely pace.

Additional information

Dining style
Casual Dining
Price
$50 and over
Cuisines
Californian, Bar / Lounge / Bottle Service
Hours of operation
Daily 9:00 am–6:00 pm
Phone number
(619) 445-6002
Website
https://www.sycuan.com/restaurants/retreat-pool-cabanas/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Resort Casual

Location
5469 Casino Way, El Cajon, CA 92019
Neighborhood
El Cajon / Lakeside
Parking details
Complimentary parking in the hotel parking garage
Additional
Bar/Lounge, Beer, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Non-Smoking, Outdoor Firepit, Wheelchair Access, Wine

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What 334 people are saying

Retreat Pool & Cabanas reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7

4.7 based on recent ratings

4.3Food
4.4Service
4.7Ambience
4.3Value

Noise • Moderate

Loved For

East County
Best Overall
East County
Best Ambiance
East County
Best Value
East County
Good for groups
East County
Hot spot
East County
Great for outdoor dining
East County
Good for special occasions
East County
Lively

Review summary

AI-generated from verified diner reviews

Retreat Pool & Cabanas offers a relaxing experience with comfortable daybeds, beautiful landscapes, and a fun lazy river. Guests praise the "awesome" staff and "excellent" food. While some find the music loud, and drink service slow, the attentive service and enjoyable atmosphere make it a "great staycation."

334 Reviews

S
Suki
San Diego2 reviews
5.0
Dined 6 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Haley was our server for our day bed and she was awesome! She should be your trainer. Great time!
Retreat Pool & CabanasResponded 4 days ago
Thank you for the wonderful shout-out for Hayley! We will share your feedback with her for recognition! We look forward to seeing you again soon, Suki!
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O
Olivia
San Diego1 review
2.0
Dined on July 7, 2025
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 2
Went for my 30th birthday. Wasn’t a bad experience but probably will be awhile before we go back. The bar was the main downside. Drinks took a very long time and even after multiple drinks not one was actually good. We even tried to add juice to make them better but just not something we wanted to drink. There was 6 of us and we all agreed they were not worth the money. I was really looking forward to a good margarita by the pool for my birthday but that just didn’t happen after a few times trying.
Retreat Pool & CabanasResponded 6 days ago
Thank you for choosing to celebrate your 30th birthday with us, and for taking the time to share your experience. While we're glad to hear you received kind service from your waitress, we're truly sorry the bar service and drinks didn’t meet your expectations, especially on such a special occasion. We understand how disappointing it must have been, particularly since this was your first visit back after becoming a parent. Your feedback is incredibly valuable, and we’ll be sure to share it with our team to help us improve. We hope to have the opportunity to welcome you back in the future and provide the experience you were hoping for.
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C
Carlos
San Diego10 reviews
5.0
Dined on July 5, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Beat staycation at Sycuan. We upgraded to the Cabana and had the best time ever as it was well over 90 degrees. Food was good, music was a little load but the audio tech lowered it a bit after we asked. Service from Alexa waa awesome
Retreat Pool & CabanasResponded 6 days ago
Thank you for the great review! We're so glad you had an amazing staycation and that the Cabana made it even more enjoyable in the heat. We’ll be sure to pass along your kind words to Alexa—she’ll be thrilled to hear it! We look forward to welcoming you back again soon.
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OT
OpenTable Diner
San Diego2 reviews
5.0
Dined on June 29, 2025
1. Overall 5
2. Food 5
3. Service 2
4. Ambience 5
We reserved a daybed for our anniversary on Reggae Sunday, specifically to ensure we had a nice spot for the umbrella because my husband is fair skinned. It's my 1st time here, so I didn't know exactly how everything worked. Upon arrival, it didn't go very smoothly. The umbrella was away from our daybed and in full sun. When I said I needed shade, they didn't reassure me of it right away and fix the umbrella. Instead, I was offered another daybed. We went over there and immediately some real "gentleman" with his wife has our umbrella & says, "Well you're not getting THIS umbrella." He was just sitting in regular lounge chairs like he owned the place (not reserved anything.) I had to walk all the way back to the reservation desk and they were busy helping others. I found someone to help me go back to the other daybed (because I did not want to be near that guy) and I again insisted on an umbrella which they finally moved. For knowing I'm spending $300, I would have liked a little more effort from the staff in ensuring I was getting what I reserved before they left me to help someone else. Pros: - Daybed was comfortable & comes with Reggae Sunday band. - beautiful landscape and view - clean, plenty of bathrooms -umbrella for daybed could be moved, but I needed to request -The food was excellent -fun lazy river Cons: -actual band wasn't great, music not chill - way too loud for Reggae Sundays. It got a lot better after 3. - 18% gratuity is automatic. Our server was too busy with cabanas, and it took forever for us to order & get our stuff until Cabanas slowed down. She apologized. It's hard to ride the lazy river and get service. I didn't know I couldn't order my own drinks from the bar and put it on my daybed. The bartender wasn't very nice about it. They really should have an app for ordering. Waitress couldn't tell us our total easily. (Not sure if this is by design.) - drinks are very sugary, so we ordered a lot of beer -More umbrellas might ease tensions
Retreat Pool & CabanasResponded on July 1, 2025
Thank you for spending your anniversary with us and for sharing your experience. We're truly sorry your arrival didn’t go smoothly and that you didn’t receive immediate support with your umbrella setup. Your comfort should have been prioritized, and we regret the inconvenience you faced. We appreciate your feedback on both the positives—like the food, views, and lazy river—and the areas where we can improve, including service flow, music volume, and drink options. Your suggestion about an ordering app is especially helpful and will be shared with our team. Thank you again for your honest review. We hope to welcome you back for a much smoother and more enjoyable visit.
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V
Vanessa VIP
San Diego25 reviews
5.0
Dined on June 19, 2025
1. Overall 5
2. Food 3
3. Service 5
4. Ambience 4
Rented poolside daybed, and had a great experience overall. The service was great, they are very attentive and friendly. The adults only atmosphere made for a truly relaxing day. Food selection was descent, enough variety to keep you satisfied. The DJ added a fun energy but where we were sitting it was a bit loud. I will definitely come back for another fun, stress free day to soak up the sun.
Retreat Pool & CabanasResponded on June 23, 2025
Thank you so much for your kind words and for choosing to spend your day with us at Sycuan Casino Resort! We’re thrilled to hear you had a great experience with the poolside daybed and that our team’s attentive and friendly service helped make your visit relaxing and enjoyable. We're also glad the adults-only atmosphere added to your comfort and that you found the food selection satisfying. We appreciate your feedback about the DJ volume and will certainly consider that as we continue to fine-tune the experience for all our guests. We can’t wait to welcome you back for another fun, stress-free day in the sun!
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J
Jean
Chicago / Illinois5 reviews
5.0
Dined on June 10, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We reserved a lounge chair for the day and had an excellent time. I highly recommend this pool
Retreat Pool & CabanasResponded on June 15, 2025
Thank you so much for your kind words Jean! We're thrilled to hear you had an excellent time reserving a lounge chair and soaking up the sun at our pool. It’s wonderful to know the experience left such a great impression—we only wish you could come every day too! We look forward to welcoming you back for more relaxing days by the pool whenever you’re ready for another escape.
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J
Joanne
San Diego2 reviews
4.0
Dined on June 9, 2025
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 5
Soooooo loud. DJ started at noon till 3. Loud pulsating music inappropriate for time of day. Saw and heard many others complain. Otherwise great family quality time. Lazy river great. Food and service good. Cabana experience was excellent. Only issue was the music. Ugh!!
Retreat Pool & CabanasResponded on June 12, 2025
Thank you for taking the time to share your experience with us Joanne. We're so glad to hear you enjoyed quality family time, the Lazy River, great food and service, and an excellent cabana experience—that means a lot to us! We also truly appreciate your honest feedback about the music volume and timing. We understand how important it is to maintain a relaxing atmosphere, especially during the day, and we’re sorry that the DJ’s set impacted your visit. Your comments have been shared with our team so we can review and improve the overall guest experience moving forward. We hope to welcome you back soon for an even more enjoyable and relaxing day!
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C
Cathy
San Diego1 review
5.0
Dined on June 7, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
I really enjoyed the cabana experience. It was great having a spot to enjoy the pool in the shade. I definitely will be doing this again.
Retreat Pool & CabanasResponded on June 10, 2025
Thank you so much for your kind words, Cathy! We're delighted to hear that you enjoyed the cabana experience and had a relaxing time by the pool. Having a shaded spot to unwind does make all the difference, and we're so glad it added to your visit. We can’t wait to welcome you back for another great day in the cabanas!
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P
Patricia
San Diego1 review
5.0
Dined on May 30, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Came to my favorite staycation to enjoy the pool for my bday and decided to get a cabana and it was worth it and had alot of fun . Although I wish there had been a dj in a Friday they had good music going on. Service was good and good & drinks were great.
Retreat Pool & CabanasResponded on June 2, 2025
Thank you, Patricia!
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G
Gregory
San Francisco Bay Area6 reviews
4.0
Dined on May 26, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
So we spend a lot of money at sycuan we enjoy the games and the hotel. We love the pool. Great time ! But…….. They need to list the holiday pricing on open table. I booked a month in advance and the price said 400 for Monday’s. We stayed the night before and went to hang at the pool and get some drinks so I asked the pool Attendent if I can pick my cabana she said yes and I picked and confirmed the price was 400 still then the next day the tried to pull a 1000 bucks on me. We came came to an agreement and had a wonderful day! Great service great manager for working with us. I gambled and won. Best staycation in SD!
Retreat Pool & CabanasResponded on May 28, 2025
Thank you, Gregory. We appreciate your feedback and suggestions about adding holiday pricing to OpenTable. We apologize for the misunderstandings and are elated to hear management stepped in to compromise. We look forward to having you again soon at Retreat.
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FAQs

Retreat Pool & Cabanas is rated 4.7 stars by 334 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jul 15, 2025

7:00 PM

Booked 9 times today

5469 Casino Way, El Cajon, CA 92019

Additional information

Neighborhood
El Cajon / Lakeside
Hours of operation
Daily 9:00 am–6:00 pm
Price
$50 and over
Cuisines
Californian, Bar / Lounge / Bottle Service
Dining style
Casual Dining
Dress code
Resort Casual
Parking details
Complimentary parking in the hotel parking garage
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Non-Smoking, Outdoor Firepit, Wheelchair Access, Wine

Website
https://www.sycuan.com/restaurants/retreat-pool-cabanas/
Phone number
(619) 445-6002

Retreat Pool & Cabanas

Make a reservation

About this restaurant

Additional information

Ask Concierge
AI Beta

Menu

What 334 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

How is Retreat Pool & Cabanas restaurant rated?

Is Retreat Pool & Cabanas currently accepting reservations?

Make a reservation

Additional information