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Sugar Factory - Harmon, Las Vegas, NV

Sugar Factory - Harmon

4.0
4
1178 Reviews
$30 and under
American
America’s favorite eatery and celebrity hotspot, expands with its newest location at Harmon, in Las Vegas!
The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats will open on the lower level of the Aventura Mall, near Bloomingdale’s, with a mall entrance and an outdoor courtyard entrance.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Aventura area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Aventura is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

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2 people

7:00 PM


Booked 85 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Dessert

  • Hours of operation

    Mon–Thu, Sun 11:00 am–12:00 am Fri 11:00 am–1:00 am Sat 10:00 am–2:00 am Sun 10:00 am–1:00 am

  • Phone number

    (725) 777-1216

  • Payment options

    MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    We welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    Beshoy Rizk: (999) 999-9999

Popular dishes

What 1,178 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 3.9Service
  • 4.1Ambience
  • 3.6Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service3ambience3
    Everything was great except the service our waitress was MIA and it was not a busy day.
  2. SB

    ShayB

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Everything was PERFECT…!!! Would definitely recommend and I will be back the next time I’m in Vegas.
  3. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Tyler was our server she was outstanding and polite and on time!! she made my sisters night beautiful Thank you Tyler
  4. LG

    LeslieG

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Loved loved loved everything about the restaurant!!!!
  5. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food2service1ambience2
    When I got there the wifi went down and was only was accepting cash payments. Food and drinks wasnt up to par how it normally is at other locations I have been to in Miami and Detroit. Will never return to this location.
  6. MG

    MichelleG

    Tucson

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Fun atmosphere. Good food. Awesome drinks. Come to Scottsdale.
  7. a

    aqwack

    Dallas

    17 reviews

    vip
    5.0

    17 reviews

    Dined 5 days ago

    overall5food4service5ambience4
    Our servers were excellent! They made sure we had everything we needed. So when we return to Las Vegas, this is definitely a stop.
  8. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Our server Lexxi was AMAZING!! She was super cool, helped us pick our food (we got the chicken penne Alfredo and it was AMAZING!!) the atmosphere was lit and everybody around us had so much fun and we did too! Definitely will visit again anytime I come to Vegas!
  9. OT

    OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    Great food and service. Our food came out quickly and was delicious.
  10. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service5ambience5
    It was late and empty but our server Tyler was super friendly. They have us to go plastic ware to eat our ice cream with since it was after 10 pm.
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Amazing I can’t explain how amazing was be there at sugar factory Las Vegas Harmon incredible server incredible food,incredible drinks,service who take care us was totally lovely thanks mrs TYLER
  12. AW

    AcaciaW

    1 review

    4.0

    1 review

    Dined on September 21, 2022

    overall4food5service3ambience4
    The food was amazing! I went there for my birthday, but they didn't sing for me or play music. But the manager just let me get free candy.
  13. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on September 19, 2022

    overall3food2service2ambience3
    View off the balcony was amazing, right over the strip. Definitely can share a drink between 2-4 people. Service was okay, waiter was not attentive to even though we were the last of the customers .
  14. TM

    TMarie

    1 review

    5.0

    1 review

    Dined on September 19, 2022

    overall5food5service5ambience5
    Staff were all awesome and food + drinks were A++++
  15. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food2service1ambience5
    Horrible experience order food and the food came out before my drinks. Had no silverware or small plates for appetizers given to us till after the food came and after we requested it a 2nd time. I will never go again.
  16. V

    Valarie

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5
    A great place to enjoy food and drinks with family!
  17. RI

    RInfante

    Las Vegas

    11 reviews

    vip
    5.0

    11 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5
    We had the most amazing time at this restaurant. We were looking for something fun for teens and early 20's kids that my husband and I would also enjoy (were in our 40's/50's) and this place didn't disappoint. We all had the best time and plan to return during our next vegas visit. People that usually go with us to vegas that didn't make the trip this time saw our social media posts and all want to go during our next visit. Great food, amazing environment, best service!
  18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5
    We had a great time.
  19. r

    russk

    1 review

    3.0

    1 review

    Dined on September 17, 2022

    overall3food2service3ambience3
    Must agree with other reviews. Very pricey and the mandated service is stupid. Its definitely a one visit restaurant
  20. OT

    OpenTable Diner

    Toledo

    3 reviews

    4.0

    3 reviews

    Dined on September 17, 2022

    overall4food5service4ambience5
    Food was great and we all enjoyed our drinks. Service was slow especially since they weren’t very busy.
  21. OT

    OpenTable Diner

    San Antonio

    1 review

    1.0

    1 review

    Dined on September 17, 2022

    overall1food1service1ambience3
    Food not really great! Chicken not cooked!
  22. d

    dc3843

    Dallas

    5 reviews

    2.0

    5 reviews

    Dined on September 16, 2022

    overall2food1service3ambience4
    Trash. Nothing worse than paying 150 bucks for 2 salads, an appetizer and two sodas and to be drinking those sodas from small plastic Dixie style cups. Place has tumbled down hill over the years and doesn’t show signs of slowing down. Not to mention half the menu was “no longer available”. You’re better off grabbing a slice of pizza from the place across the hall.
  23. M

    Megan

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience5
    Lawrence was a great host! Taylor and the other person at the bar were super friendly and chill, and invited me to sit at the bar after noticing I was solo! The spaghetti was delicious, the chocolate mint martini was amazing, the strawberry lemonade goblet was amazing, and they played old 2000’s rap which I loved! Loved the ambiance and all the picture spots they have. I was here for a work trip and will come back when I’m in the area!
  24. CE

    CathyE

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on September 14, 2022

    overall5food5service5ambience5
    Had a great time with my husband and adult children. It was a fun and unique experience.
  25. AL

    AboutLastNight

    1 review

    2.0

    1 review

    Dined on September 13, 2022

    overall2food2service3ambience2
    The previous location, staff, restaurant, etc was SO much better. This one was dirty, the bathrooms were disgusting, the hall to the bathroom was disgusting, it appears not all put together/arranged, - it's a hot mess. It's not the same. The prices have skyrocketed beyond what can be attributed to covid/vendor issues. 20% is automatically added to your bill which they say is for staff (17%) and other things (3%) IN ADDITION to other taxes and fees. The waitress explains it when she brings the bill saying the 17% does go to food servers/runners, bar staff and eventually into the wait staff checks, explaining the money into the check is 2 weeks down the road (like any normal job?!). However if you leave cash on the table, your waitress pockets all of that. It's explained in a way to make it sound like they aren't getting tipped twice, but they are (in their check and cash in their pocket). The food quality has gone WAY down and was mediocre at best. And I got a grilled cheese- kind of hard to mess that up. My sister got the artichoke dip and it went solid quick and was too hard/dry to eat. She also got the equivalent of a wine spritzer, 8 oz., for $15 (& another tip!) --- good gawd. It is definitely ridiculously priced even for the strip. We were going to go to Rainforest Cafe and should've stuck with that original plan. We will definitely not be going back ever.
  26. CC

    CierraC

    1 review

    1.0

    1 review

    Dined on September 13, 2022

    overall1food4service1ambience1
    Paid to much money for the waitress to take my food and throw it away
  27. VG

    VivianaG

    1 review

    5.0

    1 review

    Dined on September 12, 2022

    overall5food5service5ambience5
    Mi princesa pasó un cumpleaños feliz nos encantó el ambiente
  28. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food2service1ambience3
    Took our sons out for a fun treat before a concert but the experience was anything but. It shouldn’t matter how many people are ordering, or even what they are ordering, in order for wait staff to provide the best service as possible. After our waiter must have realized we were going to order a few appetizers and a milkshake but weren’t ordering alcohol or full meals, he was visually displeased. Following that, our waiter rarely made an appearance, except to take our initial order and to bring the check. We were not given utensils and had to ask for them. Every single person in the restaurant was using dinnerware, yet he dropped off plastic, single-use to go forks and spoons, as if it would have been too much for us to have just used regular silverware. This is our 4th time eating at Sugar Factory and the second time eating at the Harmon location. Not that it would matter to a single employee in there, but I could not imagine going back after this latest experience when all the precious ones were also subpar. Sure you’re going for the experience of it, but even the experience isn’t worth it anymore.
  29. NP

    NoelleP

    Cleveland

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service4ambience5
    We thoroughly enjoyed Sugar Factory. The reservation process was smooth and we didn't wait long before being seated (we arrived a few minutes early). The service was great, however, we did wait for quite a while to be initially acknowledged by our waitress and to receive condiments after getting our food - I don't think this was our waitress' fault, I believe they were just incredibly busy. Our waitress was super nice and patient with us as we took a long time to choose our selections (there is a lot to choose from). The quality of the food was terrific - from the main course (I ordered the Ham and Egg Croissant Breakfast Sandwich and my mom ordered the Signature Omelett) to the dessert (we shared the Cookie Jar Sundae, which was more than plenty for the two of us). I would highly recommend as a stop in Vegas. Pro tip: The restaurant is located on the second level above Walgreens.
  30. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Annie was great!!! She made the experience. My waffle burger was great!! Keep up the great work.
  31. YP

    YukariP

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    The food was out of this Amazing, presented so gorgeous, and so over the top!!! The atmosphere was so beautiful and chic, our server Jay went above and beyond to make sure we were comfortable, happy and full. He stayed checking on us, and was very involved. He is probably the BEST server/waiter I've ever had. Amazing service!!! However, the front desk girl was kinda grumpy, Anita or something. She made it obvious she didn't want to be there, and crammed us in some tight corner when there was only 1 table occupied. Jay saw how crammed we were and moved us to open area. Jay deserves all the stars!!! We will be back in the future.
  32. C

    Crystal

    Palm Springs

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5
    Awesome service and delicious food!
  33. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on September 9, 2022

    overall4food5service4ambience5
    The food was great our server was friendly but seemed overwhelmed. One persons order didn't get put in another one wasn't right, everything got fixed and had a good time in the end though.
  34. RM

    RoMa

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food4service5ambience5
    Great drinks, good service. A little disappointed with my salad (have had a similar salad from a bag); hubby’s lobster dinner was great!
  35. SR

    SandraR

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5
    One of our favorite places to eat in Vegas. Definitely coming back!
  36. MK

    McKenzie

    1 review

    2.0

    1 review

    Dined on September 8, 2022

    overall2food1service3ambience3
    To start, our reservation information had the old Fashion Show address and phone number, so we were quite late by the time we arrived at the new location. Uber also does not have the updated location yet. Luckily, they still honored our reservation and we were seated quickly. Not a huge fan of the new location. The old one was more centrally located and just seemed much classier. For a new place, it seemed rather dirty and run-down. Our server was friendly, but we rarely saw him due to how short-staffed the restaraunt was (he was also bartending). My biggest complaint and the reason I'm leaving this review is how horrendous the food is, and at such a high price! I ordered the rainbow sliders and immediately felt sick to my stomach after eating them. Unless you want to be pooping a rainbow for the next day, I would steer clear of these - they are a vacation-ruiner. Overall, in the future, I may stick to the I Love Sugar location that strictly serves drinks, because the food is simply not worth the drive, wait, or price. 🤢
  37. ER

    EmmaR

    Yorkshire

    3 reviews

    5.0

    3 reviews

    Dined on September 7, 2022

    overall5food5service5ambience5
    Excellent service, friendly staff, amazing food and drinks
  38. OT

    OpenTable Diner

    Naples

    1 review

    2.0

    1 review

    Dined on September 7, 2022

    overall2food1service1ambience3
    Arrived super excited for my besties birthday. Made a reservation and was surprised to see no one was in the restaurant. The elevator up to the dinning area looked like we were in an abandoned building. It didn’t feel special. One good thing was the Devore was beautiful in pictures. We got great content. Closely the decors was all falling apart. Nothing we wanted on the menu was available.we ordered the mini burgers and Cesar salad The food was terrible how can you make a bad Cesar salad, sad. The server wasn’t taking care of us at all. she took our order and laughed about nothing being avalible and went on about how it sucks. After we ordered she went on to sing and danced around the bar. Her vibe when she was taking our order was great but haven’t seen her since. we didn’t see her until it was time to pay but the manager already brought us the check at our request. We spent more time checking out then we ate. We paid and a third person brought us the completed bill and change. There was maybe 3 tables in the whole restaurant while we were there. I assume the sugar factory is hold on to its last string. No food available , the servers get auto gratuity so they don’t care to provide any service but the minimum. I wouldn’t recommend. It was our friends birthday and we could have ate somewhere amazing in Vegas Im sad we wasted her night there but we did have a great time at Kassie beach house in the virgin hotel. Amazing! I won’t be surprised if sugar factory is gone by next year. We won’t be back ✌️
  39. PM

    PortMoody11

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on September 7, 2022

    overall5food5service5ambience5
    Good service, good food, excellent drinks! Always try and go when in Vegas
  40. AA

    AshleyA

    1 review

    3.0

    1 review

    Dined on September 7, 2022

    overall3food3service2ambience3
    The food was great but the service was just OK. The server forgot it was my birthday. I ordered food to go and made him aware we would put in this towards to end of the dinner and he still had it brought out to me with my original order. Oh and the extra mandatory charge now is ridiculous for a party of just TWO

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sugar Factory - Harmon is rated 4 stars by 1178 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 85 times today
Google Map for Sugar Factory - Harmon

3717 Las Vegas Blvd SSte 285, Las Vegas, NV 89109-4388

Additional information

  • Neighborhood

    The Strip

  • Hours of operation

    Mon–Thu, Sun 11:00 am–12:00 am Fri 11:00 am–1:00 am Sat 10:00 am–2:00 am Sun 10:00 am–1:00 am

  • Cuisines

    American, Dessert

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Paid self garage, valet, free parking for the hotel guests and casino VIP.

  • Payment options

    MasterCard, Visa

  • Additional

    Bar/Lounge, View, Weekend Brunch

  • Phone number

    (725) 777-1216

  • Private party facilities

    We welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    Beshoy Rizk: (999) 999-9999

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