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The Palm Houston – Downtown, Houston, TX

The Palm Houston – Downtown

4.1
4.1
1694 Reviews
$31 to $50
Unspecified
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from they moment they walk in the door.

Make a reservation

2 people

7:00 PM


Booked 7 times today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Fine Dining
  • Price
    $31 to $50
  • Cuisines
    Unspecified
  • Hours of operation
    Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Phone number
    (713) 977-2544
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Jim Krauss
  • Catering
    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private party facilities
    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service. The Palm Houston features three separate private dining areas which can be configured into larger spaces.
  • Private party contact
    Jan Bonugli: (346) 483-1412
  • Neighborhood
    Downtown
  • Cross street
    The Corner of San Jacinto and Dallas in Downtown Houston
  • Parking details
    Valet
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Wine

What 1,694 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4.3Service
  • 4.2Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Houston

    Most Booked 1000-Point Tables

  • Houston

    Most Booked 1000-Point Tables

1,694 Reviews
  1. OpenTable Diner

    Houston

    2 reviews

    2.0

    2 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    The service was very poor for the price you’re paying . Food quality was not to standard for price.

    Is this helpful?

  2. Wolf

    Amarillo

    3 reviews

    4.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Though I had reservations I still had to wait 20 minutes to be seated. The food was very good.

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  3. OpenTable Diner

    Houston

    2 reviews

    4.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Was Valentine’s Day so the service was a little slow but food & drinks were great!

    Is this helpful?

  4. Nick2013

    Houston

    38 reviews

    vip
    1.0

    38 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    Having eaten at the Palm in Las Vegas and thoroughly enjoyed it, I decided to treat my husband and myself to a nice dinner at the Palm Downtown Houston. The restaurant is beautiful and the ambience on the night was very good, however, that is where my praises will end. From the start to the finish of service, it was poor. First, we ordered two iced teas, then we had to remind the waiter who was moving around to please bring them and some water. Then when we ordered, we were very clear about what we wanted, no changes, no complications, just items straight off the menu. We ordered the very expensive oysters, which when they arrived were barely visible in their shells being so small. Unfortunately, they arrived without lemon or anything to eat them with. By the time the utensils turned up we had decided it we would have to use normal forks given the time taken to get things. We had to then ask for some bread. Then my soup turned up .... lukewarm (it was tasty, however). Then on the entrees, we ordered 2 sides to accompany them. We received our mains but not our sides. When asked we were told they had been "swiped by another server and given to someone else", interesting considering one of them was not a normal favourite and was an upgrade on their menu. By this time my patience was done, our Valentine's meal was over. I reported it to one of the assistant managers who wasn't the most receptive person and said, stay if you want to or I will give you your check for what you have eaten........not the kind of customer appreciation I have come to expect from Landry's and have enjoyed at many of their other locations. All in all major disappointment that won't be getting my money again any time soon

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  5. NipalB

    Houston

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The lobster was fantastic and of course the clams were delicious. The Palm is always consistently heads above top Houston restaurants.

    Is this helpful?

  6. Foodie1

    Atlanta Metro

    12 reviews

    3.0

    12 reviews

    Dined on February 15, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    Salad and Steak were great! $17 cake seemed to be days old and dried out -- it was awful!

    Is this helpful?

  7. OpenTable Diner

    Houston

    2 reviews

    4.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Overall a delightful experience. Salad was perfect, hash browns good but slightly undercooked. Kitchen made a bad mistake- lobster was broiled instead of boiled as we ordered. All lobster is good though.

    Is this helpful?

  8. ChuckS

    Austin

    15 reviews

    vip
    4.0

    15 reviews

    Dined on February 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    The service and food were both very good. Good portion size.

    Is this helpful?

  9. OpenTable Diner

    New York City

    1 review

    vip
    1.0

    1 review

    Dined on February 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I was so disappointed in this experience. The food was awful. Nobody was in the restaurant and it took us two hours to get our overcooked steaks.

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  10. OpenTable Diner

    Denver

    3 reviews

    vip
    3.0

    3 reviews

    Dined on February 6, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Steak was over salted! And over cooked for the price should be perfect!

    Is this helpful?

  11. TreyG

    Houston

    1 review

    vip
    2.0

    1 review

    Dined on January 29, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    We waited about 5-10 minutes for the hostess to be back in the front to seat us. Food was average and slightly overcooked.

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  12. OpenTable Diner

    Houston

    6 reviews

    vip
    3.0

    6 reviews

    Dined on January 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    I went here on a Saturday night, and it wasn't as busy as I expected. I ordered the chicken parm, and it was just okay. The spaghetti it came with was very bland and didn't complement the chicken too well. I noticed our waiter was serving a big party, and I'm assuming that is why he took long to even take our drink order, bring our drinks, take our food order, etc. He was great, but I feel like he could have tried to be more on top of things. Overall, the atmosphere was nice. This place won't be at the top of my list, but I would probably go again to try a different plate.

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  13. OpenTable Diner

    Houston

    1 review

    1.0

    1 review

    Dined on January 27, 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 3
    The food was served cold and tasted mediocre at best, you would expect such an expensive fine dining restaurant to do better.

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  14. OpenTable Diner

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great place with wonderful food and good drinks.

    Is this helpful?

  15. OpenTable Diner

    Houston

    1 review

    vip
    5.0

    1 review

    Dined on January 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect place to celebrate a special occasion with your loved one

    Is this helpful?

  16. OpenTable Diner

    Houston

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent restaurant! Specifically our server went above and beyond for us. Thank you for everything

    Is this helpful?

  17. OpenTable Diner

    San Luis Potosi

    1 review

    5.0

    1 review

    Dined on January 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Lugar agradable, excelente comida, buena relación precio/servicio. Solo tardaron un poco o un mucho ,con el pan

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  18. Margot

    Detroit

    22 reviews

    4.0

    22 reviews

    Dined on January 8, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5
    Food was great. Restaurant was jammed packed for the national championship and they could have used a bunch more servers. Service was really slow. A great manager finally took care of us tho and made the experience enjoyable

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  19. OpenTable Diner

    Las Vegas

    2 reviews

    1.0

    2 reviews

    Dined on January 8, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Worst service I’ve ever had. Meal was not done right and waiter never refilled our drinks once. And the food took forever to come out.

    Is this helpful?

  20. OpenTable Diner

    Cleveland

    2 reviews

    vip
    2.0

    2 reviews

    Dined on January 8, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3
    Great food but way understaffed with extremely slow service.

    Is this helpful?

  21. OpenTable Diner

    Los Angeles

    7 reviews

    vip
    2.0

    7 reviews

    Dined on January 7, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    It was an off night for the staff and the kitchen. The Manager tried to make it up at the end. Hopefully it will be back to normal level next visit.

    Is this helpful?

  22. joannew

    New Mexico

    51 reviews

    vip
    5.0

    51 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Service was excellent & food was very good but strange crowd. I sure miss the old Palm on Westheimer.

    Is this helpful?

  23. KittyMeet

    New York City

    19 reviews

    5.0

    19 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service is outstanding. They lobster ravioli appetizers were to die for! Husband had the fillet and I had the ribeye and both were excellent! The Juniors cheesecake was very delicious, I only wish they had told me it comes out with some type of salty caramel sauce in it. It was good, but just a bit over the top for me. I would have opted to have it without it or at least had it drizzled on the side. Other than that, we enjoyed the meal immensely!

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  24. OpenTable Diner

    Houston

    132 reviews

    vip
    5.0

    132 reviews

    Dined on January 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The lobster at The Palm is the best! At the new location we have also had the beef carpaccio (lovely), steak, asparagus, cream spinach, mushrooms, and, of course, cocktails and wine. We also enjoyed a half dozen east coast oysters which were delicious. Service was excellent.

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  25. SassyJ

    Houston

    11 reviews

    5.0

    11 reviews

    Dined on January 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful restaurant and wonderful staff and entertainment. Food was delicious and did not disappoint!

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  26. OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on December 30, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    The service was fantastic. good food . A bit overpriced but good portions

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  27. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on December 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Only went for some drinks and ended up also having some calamari, the ambience was great and awesome service.

    Is this helpful?

  28. OpenTable Diner

    Houston

    21 reviews

    vip
    3.0

    21 reviews

    Dined on December 26, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Excited to try the Palm downtown since hadn’t been in years. When we arrived, we were led to a table in the bar, an area with a big tv, lots of people and truly not the ambience we wanted. I made a little bit of a stink that we didn’t want to sit in the bar, and actually we were quite shocked that that was where we were taken. We were told there were no tables in the dining room but they had another room that had tables. We said that was fine since we had made this reservation late and understood that they had booked up for Christmas. However, there were at least 5 tables available in the other room which we wondered why that wasn’t offered to us first before the bar. Additionally, they weren’t ever completely full in this room while we were there. Food was good but we did have to return a side dish due to it not tasting well and we were comped which we appreciated since it was about $25 or so. Waitstaff were pleasant. It turned out nice but it has still left somewhat of a negative impression since this is the first restaurant that ever did this to us with a reservation made through OpenTable. There’s so many great restaurants in Houston and we’re big on ambience so The Palm will be at the bottom of our list for now. BTW, we were very dressed up which was another reason the bar wasn’t an option for us. It was Christmas night and we wanted a special night!

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  29. SANLECPER

    Houston

    4 reviews

    vip
    4.0

    4 reviews

    Dined on December 26, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Overall the ambiance was nice. The food was ok, pricy for ok.

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  30. PerryE

    Houston

    20 reviews

    vip
    3.0

    20 reviews

    Dined on December 26, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    The Palm was underwhelming. There are no real flaws here but there are better restaurants with better food for the price. Again, no flaws, but underwhelming.

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  31. JessicaW

    San Antonio

    1 review

    2.0

    1 review

    Dined on December 25, 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    The food was just okay. Nothing comparable to many steakhouses of Houston in terms of taste and flavor but fair. I would not recommend unless you are looking for live music and a great salad

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  32. OpenTable Diner

    Houston

    25 reviews

    vip
    3.0

    25 reviews

    Dined on December 25, 2023

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    Service was great, but for this class of restaurant, the food was not terribly impressive. The sea bass had no crust from being finished under the broiler. I had a ribeye, and while I realize this is a cut of beef that will have far more marbling than most (which is why I like to order it), it was simply loaded with fat. The truffle risotto was not impressive either. Creamed spinach was good. We finished with the Italian donuts and they were brought out at room temp, so we sent them back and took a pass on them. With all of the great restaurants in Houston where one can get a great steak, not sure we will return.

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  33. TomC

    Houston

    2 reviews

    1.0

    2 reviews

    Dined on December 25, 2023

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3
    It’s not the same. That’s all I’m going to say. Bring back the old Palm

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  34. KevinD

    Houston

    1 review

    5.0

    1 review

    Dined on December 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great all around experience for our family!

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  35. JGeaux

    Houston

    8 reviews

    2.0

    8 reviews

    Dined on December 25, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Service was extremely slow and the food was mediocre. It seemed like the restaurant was understaffed - it took 2.5 hrs for a meal without dessert. We won’t be going back - very pricey and so not worth it. We felt quite disappointed in our experience.

    Is this helpful?

  36. DaveS

    Houston

    1 review

    3.0

    1 review

    Dined on December 24, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Appetizers were good. We got the meat ball and calamari. Also the Sid Mac and cheese was delicious and made with smoked Gouda. Portions were a bit small for the price and the sea bass tasted fishy, luckily my wife didn’t get sick after eating it. The staff were friendly and service was great. While it was a fun evening I would not add this to my “ must go back” list, it was like every other fine restaurant in town, nothing extraordinary.

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  37. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on December 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    our first time at downtown location Tony was a master server, Food was perfectly prepared!! missed the lobster thermador…. the removed it from the menu when the moved great evening!!!

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  38. OpenTable Diner

    Houston

    5 reviews

    5.0

    5 reviews

    Dined on December 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Great location. The only complaint is the noise level and the booth space. The booth does not allow adequate space to be comfortable. It was way too tight. The food was great and I will go back but ask for a table.

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  39. OpenTable Diner

    Houston

    2 reviews

    vip
    3.0

    2 reviews

    Dined on December 16, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Good quality seemed to have gone downhill. Lettuce in salads was not great. Side order was not that hot. Steak was average at best

    Is this helpful?

  40. OpenTable Diner

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined on December 14, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Private room was perfect for my work lunch! Great food and service. The Power Lunch was great!

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Palm Houston – Downtown using the Order Online button. The Palm Houston – Downtown also offers delivery in partnership with Uber Eats.

The Palm Houston – Downtown is rated 4.1 stars by 1694 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 7 times today

Order delivery or takeout

Google Map for The Palm Houston – Downtown

1201 Fannin, Suite 129, Houston, TX 77002

Additional information

  • Cross street
    The Corner of San Jacinto and Dallas in Downtown Houston
  • Neighborhood
    Downtown
  • Hours of operation
    Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Price
    $31 to $50
  • Cuisines
    Unspecified
  • Dining style
    Fine Dining
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Jim Krauss
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Wine
  • Phone number
    (713) 977-2544
  • Catering
    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private party facilities
    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service. The Palm Houston features three separate private dining areas which can be configured into larger spaces.
  • Private party contact
    Jan Bonugli: (346) 483-1412
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