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The Palm Houston – Downtown

4.6
4.6
1492 Reviews
$31 to $50
Unspecified
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from they moment they walk in the door.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Uber Eats

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Unspecified

  • Hours of operation

    Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm

  • Phone number

    (713) 977-2544

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Jim Krauss

  • Catering

    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

  • Private party facilities

    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service. The Palm Houston features three separate private dining areas which can be configured into larger spaces.

  • Private party contact

    Lauren Liermann: (713) 977-8180

  • Neighborhood

    Downtown

  • Cross street

    The Corner of San Jacinto and Dallas in Downtown Houston

  • Parking details

    Valet

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Wine

What 1,492 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.7Ambience
  • 4.3Value

NoiseModerate

Sort by

Filters

  1. MC

    MCDawson

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Wonderful server! Great food! Good evening. We will definitely go back!
  2. D

    Debdoesdining

    New Orleans

    37 reviews

    vip
    5.0

    37 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    New location so much brighter and the staff so attentive. Good was delish!
  3. VC

    VanessaC

    Houston

    11 reviews

    vip
    5.0

    11 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5
    Delicious food, great ambiance and amazing service!
  4. MW

    MaryW

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on September 24, 2022

    overall5food5service4ambience5
    Malcolm, the manager was outstanding. He helped my daughter decide what menu items would accommodate her nut and gluten allergy and made a special effort to check by and see how we were doing during our meal. Thanks for a delicious and caring experience!
  5. r

    randys

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food1service1ambience3
    The entire experience was a disaster. Waited 45 minutes for a pre-dinner drink which we never got, almost an hour for food and finally paid what we owed and left before ever receiving our food. Will never go back.
  6. DV

    DavidV

    Houston

    8 reviews

    5.0

    8 reviews

    Dined on September 23, 2022

    overall5food5service5ambience5
    Billy Joel Concert! Andrew was our waiter and did an excellent job! Excellent service, very good food!
  7. SM

    SmithM

    Houston

    13 reviews

    5.0

    13 reviews

    Dined on September 23, 2022

    overall5food5service5ambience5
    I haven’t eaten here in years and not sure why. Food was great and service was outstanding. My wife and I went there before a concert at the ballpark and our Anniversary. Highly recommend
  8. m

    miral0483

    Houston

    4 reviews

    5.0

    4 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5
    Amazing food, service, and ambiance. It was a perfect setting for a date night. Staff is amazing. Tony is excellent. He is so knowledgeable and very attentive, and has a great sense of humor. He kept us entertained. Thank you Tony! We will be back soon!
  9. GM

    GeorgeM

    Denver

    9 reviews

    vip
    3.0

    9 reviews

    Dined on September 13, 2022

    overall3food4service1ambience1
    The food was good but the service was terrible. Our server would disappear which we had to wait for food and drinks.
  10. GG

    GloriaG

    Houston

    13 reviews

    4.0

    13 reviews

    Dined on September 4, 2022

    overall4food5service4ambience5
    The food and the ambiance was excellent. The service was good but could have been better.
  11. J

    Jonb

    Houston

    4 reviews

    1.0

    4 reviews

    Dined on September 3, 2022

    overall1food1service1ambience4
    Ordered lobster special; 4lbs for cost of 3lbs; waiter said special ended 8/31..& charged me regular price for 4Lb lobster …I pulled up the Palm special on my cell phone showing it ended 9/5 …he still charged me the regular price…..when I challenged the bill …he said he spoke to the mgr and as a favor he would adjust the bill....I was offended because he wasn’t doing me a favor …that was the cost advertised…I asked to speak to the mgr…the mgr had a nonchalant attitude and admitted he wasn’t aware of the special either. The food we ordered was horrible; 1) lobster rubbery, over cooker, butter was cold & not heated, served with only 2 slices of lemon, I asked for but never received more lemon 2) crab cakes had absolutely no taste 3) 22 oz pastrami crusted bone-in ribeye steak was very bland and fatty We frequent the old Palm on Westheimer for over 40 years and always enjoyed the lobster, so I hope you can imagine our disappointment in the Houston Downtown Palm.
  12. JH

    JamesH

    Houston

    5 reviews

    3.0

    5 reviews

    Dined on September 2, 2022

    overall3food5service1ambience5
    food was excellent. Service was painfully slow. Food was a little slow coming out, then took forever to get our bill and get checked out
  13. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5
    Great food, great service, great atmosphere.
  14. B

    Brooke

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5
    The restaurant is beautiful and the staff was very attentive, kind and knowledgeable. Service was fantastic and the quality of cocktails and food was divine. Definitely found a great place to celebrate special occasions and fancy date nights.
  15. KT

    KevinT

    Houston

    1 review

    4.0

    1 review

    Dined on August 30, 2022

    overall4food5service1ambience4
    Longtime customer since the Westheimer location. First time downtown. Food excellent as always (Steak and Lobster). Service extremely slow.
  16. AS

    AmyS

    Houston

    1 review

    5.0

    1 review

    Dined on August 29, 2022

    overall5food5service5ambience5
    Always a great spot for businesses to take customers to and discuss business
  17. JH

    JackH

    Houston

    48 reviews

    vip
    5.0

    48 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5
    The lobster was back up to the Palm standards we're used to. Enjoyable dinner!
  18. BB

    BearBoot

    Houston

    5 reviews

    5.0

    5 reviews

    Dined on August 25, 2022

    overall5food5service5ambience5
    Celebrated a special birthdays for a group of three. Food was very good, service outstanding and we enjoyed the live music. We had previously been to the former location on the Galleria. We were visited by the Manager and regional Manager. Highly recommend.
  19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 23, 2022

    overall3food5service4ambience5
    Started off good with cocktails. Service after was a bit slow. Then at time we were leaving, the valet was nowhere to be found. The valet attendant had left and there was no way to get my car. We asked the restaurant manager and he had a hard time getting a hold of anyone. After about 15 minutes of standing outside in the heat we asked the manager if he would accommodate us at the bar with complimentary drinks and he said no. A few minutes later he came back and said it was going to take longer to get my car and agreed to let us wait at bar and gave us each a complimentary drink (5 of us in my party). My car finally came about an hour later. We missed another celebration due to this delay. I know valet is a third party but they represent your restaurant. I have a sister who is the Director of Operations for a Valet company in Austin and she said this was handled very poorly.
  20. SM

    ScottM

    Houston

    6 reviews

    vip
    5.0

    6 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    Teach me to charr a steak like the Palm!
  21. OT

    OpenTable Diner

    Houston

    4 reviews

    5.0

    4 reviews

    Dined on August 19, 2022

    overall5food4service5ambience5
    Arrived a little early as I work downtown and the weather was terrible that day (severe thunderstorms). Gwen is an excellent hostess, very welcoming and accommodating. I sat at the bar until other members of our group arrived. They do have happy hour specials until 7pm so I indulged in a glass of wine as I listened to the woman at the piano sing. It’s been so long since I’ve been to a restaurant with live entertainment. Service was excellent. Restaurant wasn’t too busy and we enjoyed our visit. We all ordered from the HRW menu (dine out and do good) but I’ll definitely return from their power lunch and happy hour specials in the future.
  22. DH

    DanH

    Houston

    6 reviews

    vip
    5.0

    6 reviews

    Dined on August 17, 2022

    overall5food5service4ambience4
    Enjoyed our lunch and had a great time. The food was delicious.
  23. B

    Becki

    Houston

    21 reviews

    vip
    5.0

    21 reviews

    Dined on August 17, 2022

    overall5food5service5ambience5
    Wonderful lunch with our friends. Staff was extremely helpful. And food was fantastic!
  24. C

    Cyndi

    Houston

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 17, 2022

    overall5food5service5ambience5
    Food was amazing and our server Larkin was awesome!!
  25. HR

    HRWexpert

    Houston

    44 reviews

    vip
    4.0

    44 reviews

    Dined on August 15, 2022

    overall4food3service5ambience3
    As far as HRW, this place was just ok. The food was good, but not great. The place was nice but it felt too much like iii forks. Service was amazing though! She was super attentive, and also knowledgeable about the menu. Overall we had a good time but agreed that it wasn’t our favorite although we did feel that the value for the money was good ~
  26. OT

    OpenTable Diner

    Houston

    27 reviews

    vip
    5.0

    27 reviews

    Dined on August 12, 2022

    overall5food5service4ambience4
    Houston Restaurant Week , awesome lunch special !
  27. AV

    AlexV

    Washington DC

    14 reviews

    vip
    5.0

    14 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5
    Every aspect of the service and food was spectacular! A perfect date night with my wife!
  28. T

    Terry

    Houston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 1, 2022

    overall5food5service5ambience5
    Matt was an excellent server. Very thoughtful. My wife said her 4 pound birthday lobster was the best she’s ever had!! We love the new location, decor and layout design!
  29. JB

    JohnB

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5
    Birthday dinner
  30. H

    Houstonite

    Houston

    17 reviews

    5.0

    17 reviews

    Dined on July 23, 2022

    overall5food4service5ambience4
    We have been disappointed with the service at our usual restaurants but so glad to decide to try the Palm. The service was top notch. We felt like we were at a private club. Everyone from the server to the managers and the sommelier were great. They treated us like we were regular customers even though it was our first visit, but it will not be our last. The food and drinks were on par with other great restaurants in Houston.
  31. ES

    ElizaS

    Dallas

    14 reviews

    4.0

    14 reviews

    Dined on July 23, 2022

    overall4food3service4ambience5
    Birthday celebration while visiting Houston We have dined at various Palm locations. This location was not on par with other locations. The service was good, but the server was too friendly rather than professional. The food was good, but not as good as it has been in other locations. The crab cake was excellent, but the gnocchi was very dry. The server did bring a complimentary birthday dessert ending the meal on a special note.
  32. G

    Gpoobah

    Nashville

    5 reviews

    5.0

    5 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5
    Great place for a quiet dinner before going out and partying in the Houston Midtown area
  33. W

    Will

    Houston

    32 reviews

    5.0

    32 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5
    Great service, excellent food, & very nice setting. Would highly recommend for a special occasion or celebration.
  34. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on July 8, 2022

    overall3food3service2ambience2
    Mediocre food, obnoxious service, tired decor.
  35. S

    Sterling

    Houston

    9 reviews

    vip
    5.0

    9 reviews

    Dined on July 6, 2022

    overall5food5service5ambience4
    The best part of our experience was our server Tony. He knows his business!
  36. W

    Wink

    Houston

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 4, 2022

    overall5food5service5ambience5
    Fantastic meal with excellent service.
  37. T

    Thumper

    Houston

    39 reviews

    vip
    5.0

    39 reviews

    Dined on July 3, 2022

    overall5food5service5ambience5
    My new favorite steak and seafood restaurant in Houston. So unique. Love the old school traditions mixed with modern flair. Excellent service all around. Will be back again soon
  38. M

    Mimi1103

    New Orleans

    55 reviews

    vip
    4.0

    55 reviews

    Dined on June 22, 2022

    overall4food3service5ambience4
    Potatoes in potato augratin were crunchy! Not good The loud music was deafening both outside in front and bar. Very irritating as you couldn’t have a conversation
  39. t

    tvhouston

    Houston

    28 reviews

    5.0

    28 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5
    Great restaurant for special occasions! The service and food were excellent! I noticed the other patrons were ordering the lobster. I will try on my next visit. The only issue was my Caesar salad had more lettuce core (middle part) than the leafy part.
  40. GW

    GregoryW

    Kansas City

    13 reviews

    5.0

    13 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5
    Celebrating Father’s Day!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Palm Houston – Downtown using the Order Online button. The Palm Houston – Downtown also offers delivery in partnership with Uber Eats.

The Palm Houston – Downtown is rated 4.6 stars by 1492 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Uber Eats
Google Map for The Palm Houston – Downtown

1201 Fannin, Suite 129, Houston, TX 77002

Additional information

  • Cross street

    The Corner of San Jacinto and Dallas in Downtown Houston

  • Neighborhood

    Downtown

  • Hours of operation

    Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm

  • Cuisines

    Unspecified

  • Dining style

    Fine Dining

  • Dress code

    Business Casual

  • Parking details

    Valet

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Jim Krauss

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Wine

  • Phone number

    (713) 977-2544

  • Catering

    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

  • Private party facilities

    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service. The Palm Houston features three separate private dining areas which can be configured into larger spaces.

  • Private party contact

    Lauren Liermann: (713) 977-8180

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