Saltgrass Steak House - Houston - George Brown Convention Center

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1. t

   theplan

   Dallas

   1 review

   5.0

   1 review

   Dined on September 23, 2022

   overall5food5service5ambience5

   All good! Great location!

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2. OT

   OpenTable Diner

   Indiana

   1 review

   1.0

   1 review

   Dined on September 23, 2022

   overall1food1service1ambience1

   Waited an hour and was never called for our reservation. The management clearly over sat the restaurant and did not pay attention to reservations.

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3. BM

   BridgetteM

   Atlanta

   3 reviews

   3.0

   3 reviews

   Dined on September 23, 2022

   overall3food1service2ambience5

   I ate lunch here with my colleagues. It took a hour to receive our food after ordering. We noticed tables that were seated after us received their food before us, Im guessing our waiter did not submit our order when we provided it. In spite of that, the waiter was kind, the location was nice and clean, and the food was decent.

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4. MM

   MarcusM

   1 review

   1.0

   1 review

   Dined on September 17, 2022

   overall1food1service2ambience3

   Started off by forgetting one of the salads. Took quite a while to get that corrected. I ordered a 10 oz Wagon boss medium rare. They brought out a surf and turf med. I told the gentlemen that it was the wrong meal and he told me to talk to my server. The 12 oz Ribeye that was ordered med, came out less than med rare, closer to rare. Due to extreme food allergies the 4th person in our party ordered a baked sweet potato plain. It came out dripping with butter and seasoning. When that was explained as being wrong, we were again told to talk to our server, who was not present. The sweet potato was eventually sent back, over half way through our meal a replacement came out that was not fully cooked and hard in the middle. And to top it off the bill was inaccurate, charging us for an extra side that we did not receive. Literally the all time worst meal at Salt Grass. I was extremely disappointed, having brought clients to eat before an Astros game. I asked to speak to a manager and was told they were busy. Typically with my Landry's card the manager stops by the table to see if everything was good, but I guess they were busy.

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5. SR

   SherryR

   1 review

   5.0

   1 review

   Dined on September 16, 2022

   overall5food5service4ambience4

   Very tender ribeye! Very good food and service.

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6. TW

   TiffanyW

   Dallas

   1 review

   5.0

   1 review

   Dined on August 27, 2022

   overall5food5service5ambience5

   Our servers was perfect. Both me and my husband really enjoy dinner. He had a t-bone steak and it was grilled perfectly and I had a seafood dinner

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7. BT

   BillyandToniW

   Houston

   1 review

   2.0

   1 review

   Dined on August 24, 2022

   overall2food1service3ambience2

   I had made reservations for our wedding anniversary on Aug. 23. We were not acknowledge by the hostess at all. There were no champagne of any kind at the bar. Some of the foods were burned or burnt, potatoes in the soup was not done, still 1/2 raw. Many tables were unprepared for customers as for us because there were no wrapped utensil at our table, not even the wine list. Very sticky table and floor. It wasn't even crowded at all around 7pm Tues. so that tells me some people are avoiding the place. After we left, i checked the reviews and it was 2 stars, I wished I had seen it before making reservations. Heck, I didn't even need to make reservations, the place was 8 people full not counting the staff. The manager was unclean, unshaven, shoes barley fit, looked very bored.

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8. FC

   FrancieC

   Sacramento

   2 reviews

   vip
   3.0

   2 reviews

   Dined on August 20, 2022

   overall3food3service4ambience4

   Steak was tough. It was ok but not memorable.

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9. MS

   MikeS

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined on August 19, 2022

   overall5food5service5ambience5

   Good meal good server and good prices.

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10. TY

    TerryY

    Houston

    13 reviews

    3.0

    13 reviews

    Dined on August 12, 2022

    overall3food4service3ambience4

    Made reservations for dinner but due to weather we got there early and sat at bar. Wasn’t crowded at 5pm. It was happy hour so we ended just doing hh. Bar top needed wiped down, had left over food crumbs so I borrowed towel to wipe down which I didn’t mind. Ordered drinks and appetizers. All were good. Person tending bar and also taking orders wasn’t terrible but wasn’t good either. Somewhere in between. At saltgrass other staff brings out the food to customers. That went well. Our food was brought but no plates or silverware. I asked bartender which she got them no problem. A few minutes later I asked for water. Bartender brought just one water not one for my wife. Again I get it didn’t make a big deal just thought to myself why would you only bring one water when the couple who sat down by us asked for water she brought 2. Don’t believe bartender was focused When I received the bill the appetizers were half price for hh. She charged me full price. Anyway all got straightened out. I’ll chalk it up to a bad day for bartender.

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11. OT

    OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on August 5, 2022

    overall4food4service4ambience4

    Table was not ready. Waited, and ended up seating at the bar

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12. OT

    OpenTable Diner

    Houston

    1 review

    3.0

    1 review

    Dined on August 5, 2022

    overall3food3service5ambience5

    Kevin Hart show

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13. HB

    HansB

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5

    It was so delicious and the service was super nice. We are looking forward to the next time. THANKS

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14. MS

    MitchelS

    St. Louis

    22 reviews

    4.0

    22 reviews

    Dined on July 11, 2022

    overall4food4service5ambience3

    The server did a great job helping out youth to order and feel comfortable. The steaks were not as tender as expected but were cooked as requested.

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15. DW

    DaveW

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5

    Our group was so excited to eat here the first night of the youth gathering and we were not disappointed! The atmosphere, service, and food were top notch! We all went away happy and full!

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5

    We were in town for a youth gathering convention and they were wonderful to our group.

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17. ES

    ErinS

    Las Vegas

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5

    It was amazing! Our group of 9 was served quickly and all good was amazing!

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Excellent customer service plus the food was fantastic.

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19. n

    nolamom

    New Orleans

    42 reviews

    vip
    3.0

    42 reviews

    Dined on June 26, 2022

    overall3food2service5ambience3

    We were traveling and stopped here for dinner. The staff was very helpful and friendly. The salads were good. The steaks just ok. We didn’t realize they marinate the ribeye steaks and they had a sour like taste. The baked potatoes were great. The baked sweet potato would have been better with just butter but they added something too sweet to it. It was a value meal but prob won’t be back it was just okay.

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20. VJ

    VJSS

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food3service2ambience2

    Our booking was acknowledged by email but on arrival we were told we shouldn’t have a booking but they’d squeeze us in. We were given a table after a short wait, then ordered drinks and mains. The drinks arrived fine and the salad was ok. The mains arrived and 1 was supposed to be Cajun steak with limited spice and missing the prawns and crayfish. The steak with prawns was supposed to have sweet potato fries and came with fries and the steak came with green beans instead of French fries. The steaks were cold but cooked well. Looked like put in cold plates so lost temp very quickly. A server delivered the food and knew it wasn’t right and went to rectify the wrong items. The original server came back and told us she couldn’t hear us properly as she struggles to hear with both ears. Which we appreciate and if she’d said originally, we would of have supported ensuring it was right.

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21. IS

    IngridS

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food5service5ambience3

    Excelent meet and the service was even better. Good wine card.

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22. OT

    OpenTable Diner

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on May 28, 2022

    overall5food5service5ambience4

    Seated quickly in a busy environment. Food offerings were plentiful and prepared well.

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23. JA

    JeffreyA

    Houston

    3 reviews

    vip
    1.0

    3 reviews

    Dined on May 28, 2022

    overall1food5service4ambience5

    We had a reservation for 11 am at the opening time of the restaurant. We were the first ones to the restaurant and the restaurant did not have our table ready and we were not seated for almost 50 minutes. At the same time numerous parties without reservations were seated in front of us. The manager of the restaurant tried to tell us they did not take reservations when clearly we had a reservation that was confirmed at least twice in the days leading up the reservation. The restaurant seemed unprepared for our party when in fact it had plenty of notice to have a table set up when we arrived. Once we were seated the service and food were excellent and the wait staff was friendly and professional. While I would recommend Saltgrass Steakhouse in general I would not recommend this particular location of Saltgrass Steakhouse.

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24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 22, 2022

    overall3food2service1ambience2

    Ignored by server. Did not refills.. food was Luke warm

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25. OT

    OpenTable Diner

    Houston

    5 reviews

    3.0

    5 reviews

    Dined on April 23, 2022

    overall3food5service3ambience2

    Food was delicious... Music was so loud we couldn't talk with our friends in the table. It was 6pm. No need to have club level music in a steak house.

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26. RN

    RN4Ljonny21

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Staff were positive, upbeat and friendly! huge Robotics championship during the weekend made for long waits yet everyone was very nice, food was delicious, looked amazing and steaks cooked perfectly! visited from Iowa and was impressed with this wonderful steakhouse! some of the best steaks we have eaten!

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27. j

    jkat

    Atlanta

    26 reviews

    vip
    5.0

    26 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5

    Party of six. We had an excellent dinner. Everyone was very satisfied. Service was great!

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28. OT

    OpenTable Diner

    Indiana

    8 reviews

    5.0

    8 reviews

    Dined on April 3, 2022

    overall5food5service3ambience4

    My family and I wanted to try a new restaurant and we really enjoyed the food here. The ribeye steaks were so tender and melt in your mouth delicious. Would definitely go again the next time I’m in Houston.

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29. SD

    StevenD

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service4ambience5

    This was my first experience in Saltgrass. I was visiting for a conference and suggested our group eat there on our last night in Houston. The atmosphere was cozy, our waiter was nice and patient, the drinks were great. The steak. I've eaten a lot of steak in my life and it literally melted in my mouth! It was perfectly medium well and seasoned just right. I would eat there every day if my budget would allow it. Excellent experience in every way!

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30. OT

    OpenTable Diner

    Houston

    1 review

    3.0

    1 review

    Dined on March 25, 2022

    overall3food3service3ambience5

    Beverages were not cold. Waitress did not add my Landry's points to the ticket.

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31. LM

    LindaM

    New England

    8 reviews

    5.0

    8 reviews

    Dined on March 25, 2022

    overall5food5service5ambience5

    We really enjoyed our T-Bone steak dinner. They allowed us to sit outside as we requested even though they had no servers assigned outside. It is so much more relaxing outside on their lovely patio. With no one else outside, it was relaxing. That pineapple margarita was delicious to start. Almost forgot to mention it.

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32. KR

    KimberlyR

    1 review

    1.0

    1 review

    Dined on January 22, 2022

    overall1food4service1ambience3

    Got there and was told we would have to wait 30ish minutes bc they got busy before we got there and didn’t have a table for us. I asked why they offered reservations if they don’t reserve tables. Would not have been a big deal most nights, but we had a show to go to afterwards so we were on a schedule and couldn’t afford a 30 minute wait.

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33. JE

    JEFFW

    1 review

    2.0

    1 review

    Dined on December 25, 2021

    overall2food4service1ambience3

    Very understaffed and unprofessional, not a good experience.

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34. JM

    JimM

    1 review

    5.0

    1 review

    Dined on December 11, 2021

    overall5food5service5ambience5

    Food was great! And our server was AWESOME! The ambience was fantastic

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35. M

    Mike

    Houston

    62 reviews

    vip
    4.0

    62 reviews

    Dined on November 10, 2021

    overall4food4service4ambience4

    Good food and service. Queso appetizer was great. Our steaks were prepared as requested. A good value in an area with high cost restaurants

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36. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on November 4, 2021

    overall1food1service1ambience1

    Showed up at our time and was told it didnt matter if we had a reservation that it would be a 1 -2 hour wait and the hostess was absolutely lost and frustrated. Awful. We left.

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37. S

    Sgbur

    Houston

    15 reviews

    1.0

    15 reviews

    Dined on November 2, 2021

    overall1food1service1ambience1

    Made reservations only to show up and be told the it was closed for a private event. So why would I be allowed to make a reservation

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38. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 30, 2021

    overall4food5service5ambience5

    It was my birthday

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39. IH

    IlaH

    1 review

    5.0

    1 review

    Dined on October 28, 2021

    overall5food5service5ambience5

    There was some confusion when we first arrived as we had made reservations over a month before only to be told that they did not have any reservations and were not making any. After speaking with a manager, we discovered that the reservations were on a separate list and the young lady (hostess) who was new did not know about it. After this was taken care of, we had a great meal. Our waitress, Melissa, was superb, attentive without hovering. A very enjoyable evening after a day at the Quilt Festival.

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40. CH

    CurtH

    Houston

    17 reviews

    vip
    5.0

    17 reviews

    Dined on October 21, 2021

    overall5food5service5ambience5

    Went early before a concert at Toyota Center. Service was perfect. Waitress was very thorough and friendly.

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