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Gyu-Kaku - Houston, TX | Memorial, Houston, TX

Gyu-Kaku - Houston, TX | Memorial

4.0
4
257 Reviews
$30 and under
Japanese
Step 1B - Description

We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Masks are recommended
- There may be limits on party sizes.

Make a reservation

2 people

8:30 PM


Booked 14 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Barbecue

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:30 pm Fri, Sat 11:00 am–11:30 pm

  • Phone number

    (832) 767-0753

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

What 257 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.2Food
  • 3.8Service
  • 3.5Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Houston

    Japanese

Sort by

Filters

  1. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food1service1ambience1
    This location is the worst service I never had. I had my first try at cypress store, it is good and brought me here today. The water taste fishy, you can tell just from smell it. The chicken is thick, very thick, just like a whole piece from grocery store. We ordered lunch package, includes soup and salad. The salad and soup should be ready there, but we have been sit there for at least 15 minutes and nothing come. The the first thing come is Rice. And we continue sitting there with rice for another 5 minutes, all meats comes but waiter forgot our mushroom and vegetable. At cypress location, the dip sauce was prepared ready in the plate, it comes with three favorites, but at this location, they give you an empty sauce plate, it has three compartments, but on the table, only two sauces, we asked waiter for spicy one, it never comes. When we check out, we asking for check and to go boxes, after a long time waiting period, the check comes, but no boxes, when boxes come, no bags. The table surface is sticky, the table is cloudy, we are same table with another family, just with a small separate board. We asked for change to another table, it is right next to it, front desk usher denied, said it is another area didn’t open. What a ridiculous excuse! That table is just two step away!
  2. r

    rjones9115

    Dallas

    28 reviews

    vip
    2.0

    28 reviews

    Dined on September 2, 2022

    overall2food1service3ambience1
    This place was loud with exhaust fans from like a flood. It stunk! The fried rice was greasy and made all if us sick. It was solid from the exhaust fans we couldn’t hardly hear each other.
  3. OT

    OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined on August 27, 2022

    overall3food4service3ambience2
    AC was down and they had a bunch of portable AC units around the restaurant. Service was slow and restaurant seemed dirty (lots of sticky surfaces everywhere.) The place feels very worn and the atmosphere is not what it used to be.
  4. A

    Anthony

    San Antonio

    16 reviews

    vip
    4.0

    16 reviews

    Dined on August 21, 2022

    overall4food5service5ambience1
    Food and service was great. I hope they fix their main air conditioner soon as its very hot during the evening. The temporary fans and portable air conditioners are not working well. Feel bad for the staff too having to sweat all day
  5. OT

    OpenTable Diner

    Atlanta

    13 reviews

    vip
    3.0

    13 reviews

    Dined on August 12, 2022

    overall3food5service5ambience3
    Food was great, but air wasn’t working. As this is an in-table bbq establishment, I’d think they’d close the restaurant until fixed or even mention it before you’re seated to know the extreme heat you’re about to experience. We left super sweaty. Good food though.
  6. OT

    OpenTable Diner

    Houston

    2 reviews

    1.0

    2 reviews

    Dined on July 30, 2022

    overall1food3service1ambience1
    According to the friends that met us there, they have been having serious a/c issues all summer. I almost felt faint while we were there. The service was terrible. Fans were everywhere, along with tacky, mangled printed papers with rules and instructions. We loved this place when we went before the pandemic - now we’ll likely never go back again. So many more fun options in Houston than this!
  7. OT

    OpenTable Diner

    Houston

    15 reviews

    vip
    4.0

    15 reviews

    Dined on July 24, 2022

    overall4food5service4ambience2
    The food was great, it was pretty loud and wasn't as intimate as I had hoped.
  8. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on July 20, 2022

    overall1food5service1ambience2
    This was by far the worst experience I had at this restaurant. My friends and I came in and to celebrate a birthday and we didn’t even have a consistent server, no one checked in on us and we had to constantly ask to be helped by different people. It took them forever to bring us the check (again, no one checked in on us and we had to ask other people working to help us). I would have understood if the restaurant was packed and busy but it wasn’t even full for them to be ignoring us. It was absolutely ridiculous. I’m not one to complain about a restaurant service but if i’m paying a lot of money for the food and the experience then i would expect to have a decent server.
  9. OT

    OpenTable Diner

    Houston

    11 reviews

    vip
    5.0

    11 reviews

    Dined on July 10, 2022

    overall5food5service5ambience4
    Celebrate son
  10. PJ

    PrettyJo

    Houston

    49 reviews

    vip
    5.0

    49 reviews

    Dined on July 9, 2022

    overall5food4service5ambience5
    Everything was perfect! Except for the s’mores , the graham crackers tasted old. Just letting you know to replace with new ones.
  11. OT

    OpenTable Diner

    San Francisco

    2 reviews

    vip
    1.0

    2 reviews

    Dined on July 8, 2022

    overall1food1service1ambience1
    We have been coming here the past 3 years weekly while my son is at gymnastics practice. The service has gone down hill, they never have a complete menu (as in the waiter will tell you they are out of half of the items you want to order) and lately there seems to be a credit card scam going on. This has happened to us twice, they ring up your credit card at the table (tip included), tell you it’s declined…so of course you’re all confused hand them another credit card and they ring it up at the register. Both times this has happened the charges on the first card had in fact gone through and we essentially were double charged. Two cards, two transactions, double charged. So this happened to us again a second time, but this time I was wise to the scam because the week previous I had to sit on the phone with my bank for hours trying to explain I was double charged but on two different cards (clever scam). They tell me my card is declined, I pull up my bank app and SHOW them no the charge went through. They say it didn’t on their end and it will “fall” off my account. my husband ends up giving another credit card just to get out of there and I’ll have to handle it AGAIN on the bank end. I think the scam is to get double tipped, hoping people won’t check both their credit card statements? The manager Bryan Phu seems to be in on it as he was the one who insisted the double charge will “fall” off my account. I tried to explain this was the second time this exact thing has happened at his restaurant and he could care less. We’ve learned our lesson, we will never return. I just hope everyone out there checks their credit card statements if they’ve had this same “accident” happen to them.
  12. D

    Dinner1027

    Houston

    14 reviews

    3.0

    14 reviews

    Dined on July 4, 2022

    overall3food3service2ambience2
    Arrived early for my reservation. My reservation was at 645 and I arrived at 615 and evening though it was not busy I still had to wait 5 minutes to be seated and the table was sticky. We ordered waters but took 15 minutes to get our drinks and after taking our orders it took again another 15 minutes for the food to be delivered. There were times we had to order a dish sometimes 2 or 3 times to get the order and there were dishes they failed to mention they did not have like sorbet or different flavor ice cream. When checking out we asked about getting the special 15% off since we arrived before 630 and they said no and that it expired at 630. Overall the food and service was mediocre for the price.
  13. JS

    JSmith

    Houston

    66 reviews

    2.0

    66 reviews

    Dined on July 4, 2022

    overall2food2service1ambience3
    The service was terrible, never refilled water, served a whole steak section without a knife, when asked for a knife ot took along time to deliver? This was our second experience here not sure we will return.
  14. JG

    JohnGrease

    Houston

    5 reviews

    4.0

    5 reviews

    Dined on July 2, 2022

    overall4food4service5ambience3
    We had dinner here and it was a great meal. The BBQ course is a great value - basically all the meat and stuff you can eat. I'd definitely go back again - recommended!
  15. G

    Guest

    1 review

    1.0

    1 review

    Dined on June 30, 2022

    overall1food3service1ambience1
    The bathrooms were dirty, the service was terrible. Our waiter acted like he was too busy to help us. The support staff was much better then the actual waiter. We would not get refills on our drinks. The food was ok but for the amount you are paying the place was very disappointing.
  16. SC

    SalomonC

    Houston

    5 reviews

    3.0

    5 reviews

    Dined on June 26, 2022

    overall3food3service4ambience3
    we had problem with the Burger. It didn't get hot so we couldn't cook the food
  17. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food5service4ambience4
    The food was good, the restroom smelled, but the most important thing is the A/C, they need to keep it running because it gets really, my husband and kids were sweating so much to a point they had to go outside few times. Just imagine that even outside is hot it was cooler than inside.. but really they need to keep the air going.
  18. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food5service5ambience4
    Great food, great options!
  19. TS

    ToddS

    Houston

    2 reviews

    1.0

    2 reviews

    Dined on May 28, 2022

    overall1food3service1ambience2
    Be very careful this place charged me twice the same evening when their machine had problems. Stephen, the unhelpful manager said he couldn’t find the charge- I offered the credit card statement. He said I would have to come in. Needless to say I will be filing a fraud claim with chase but you all need to be aware of this dishonesty.
  20. CB

    CBNHOUSTON

    Houston

    29 reviews

    3.0

    29 reviews

    Dined on May 24, 2022

    overall3food3service4ambience3
    The restaurant was very loud and hot. Once the grill was turned on - so up went the heat. Waitress was new and try her best to explain the meat’s menu but anything else we had to pull out of her. Reservations was for six people - there was 4 mushrooms and zucchini. The 1/2 cup of corn was also tiny. The garlic noodles and fried rice were also small portions - needless to say we had to reorder - as there wasn’t enough to go around. Both the noodles and rice were very tasty.
  21. OT

    OpenTable Diner

    Houston

    1 review

    1.0

    1 review

    Dined on May 18, 2022

    overall1food3service1ambience2
    Horrible service in this location! If you want this restaurant, go to another location. They are so rude and took forever! It’s SO hot Inside as well since the grill is right in front of you.
  22. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5
    It was great as usual.
  23. A

    Anniv14

    Houston

    10 reviews

    5.0

    10 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5
    We are here in celebration of our twins birthday. This is their favorite place to eat and ours as well. The service is always top notch and the food is great. Highly recommend eating here. Just make sure you make a reservation or you will have a long wait.
  24. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5
    We love coming here. Many locations this one is our favorite. Harami in a pot is a must!
  25. OT

    OpenTable Diner

    Houston

    1 review

    vip
    1.0

    1 review

    Dined on May 2, 2022

    overall1food3service1ambience2
    Upon entering the restaurant I was prompted to wait. I had no problem with this and sat down. Shortly after the lead server named Karen decided it was ok to seat another customer immediately after they walked in even though she had previously told me to wait. When I decided to speak up regarding the issue, the other customer replied with an assertive tone stating "they didn't know I was waiting." While this is true and I didn't want an issue with this person.. Karen did know and decided to treat my friends and myself with no respect. Following being seated the service was awful compared to other locations. Food did not come out in a timely manner and we consistently had to remind the staff to bring out missing items in the order.
  26. AD

    AnitaD

    Houston

    1 review

    3.0

    1 review

    Dined on April 6, 2022

    overall3food5service1ambience3
    the waiters were not actually paying attention, disorganized, chaotic...
  27. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on April 3, 2022

    overall5food5service5ambience5
    This is our second time there. The service is wonderful. They're always so welcome and the food is incredible.
  28. OT

    OpenTable Diner

    New Mexico

    1 review

    3.0

    1 review

    Dined on March 27, 2022

    overall3food5service2ambience4
    Waiter gave us a bill while still eating and continue checking to see if my credit card is there Felt pressure to hurry up and eat and leave even though place was not full
  29. AP

    AmandaP

    1 review

    5.0

    1 review

    Dined on March 24, 2022

    overall5food5service5ambience5
    Love food and service would recommend for friends and family
  30. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on March 13, 2022

    overall5food5service5ambience5
    Great place to have a family meal!!
  31. SS

    SusanS

    Houston

    27 reviews

    3.0

    27 reviews

    Dined on March 12, 2022

    overall3food4service4ambience2
    It was just too damn loud in there. The music was just blaring so loud it was hard to even carry on a conversation. When the server brought out the food, we couldn't hear what it was or the instructions on how to cook it. Most of the meat was very fatty causing flare ups on the fire. I loved my first visit here but this one was not nearly as good.
  32. e

    ejb003

    Houston

    1 review

    5.0

    1 review

    Dined on February 27, 2022

    overall5food5service4ambience4
    Yum!! Always tasty and delicious!!
  33. AB

    AliB

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food4service3ambience3
    Place was packed and the service was understandably not as efficient but the overall experience was great. Food quality was quite good.
  34. OT

    OpenTable Diner

    Philadelphia

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food5service2ambience5
    Biggest issue with service is every time I go they don’t refill drinks and were always being rushed to finish up and get out. This happens on non busy times and the same before and after covid. The check comes in the middle of eating 9/10 times and way before we can order a dessert or even anything else. Doesn’t make sense. Food is great the service could use some help.
  35. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 12, 2022

    overall2food5service1ambience3
    The hostess was rude fron the beginning! One person from our party was running late and they would not sit us. 7 people and over $500 spent and we were treated like we were bothering them. Was given a qr code to see a menu while we waited and it wasn't work but she refused to give us an actual menu. The food was great and our server was great but your initial impression falls on the hostess who was rude.
  36. OT

    OpenTable Diner

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on February 12, 2022

    overall4food4service5ambience3
    Excellent service! Some of our meat was a very fatty & even though there’s a barrier in between, I was sitting a little close to the party next to me which unsettles me during COVID if I hear a cough/sneeze. I’ve never done Japanese, but I have done Korean BBQ this way and I must say this place has my other place beat! Would definitely go back, but would prefer a booth next time.
  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5
    My favorite place to introduce to people! They always say they love it!
  38. OT

    OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on February 11, 2022

    overall4food2service5ambience5
    Toro beef was mostly fat today. Couldn’t chew it. I asked the server about it and he said that’s how it normally is. However the last 10 times I’ve ordered toro beef it never looked like that.
  39. S

    Stephen

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on February 6, 2022

    overall5food5service5ambience5
    Soooooo Good!
  40. OT

    OpenTable Diner

    Houston

    8 reviews

    vip
    5.0

    8 reviews

    Dined on February 4, 2022

    overall5food5service5ambience5
    Excellent service

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Houston, TX | Memorial does offer delivery in partnership with Chow Now and Uber Eats. Gyu-Kaku - Houston, TX | Memorial also offers takeout which you can order by calling the restaurant at (832) 767-0753.

Gyu-Kaku - Houston, TX | Memorial is rated 4 stars by 257 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Booked 14 times today
Google Map for Gyu-Kaku - Houston, TX | Memorial

11301 Katy Fwy, Houston, TX 77079

Additional information

  • Neighborhood

    Westside

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:30 pm Fri, Sat 11:00 am–11:30 pm

  • Cuisines

    Japanese, Barbecue

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Takeout

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