Ra Sushi Bar Restaurant - Southlake, TX

Sort by

Filters

1. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food2service1ambience2

   Service was very poor for not being very busy. We were a party of 3 and none of us could get our food simultaneously. We all ate at same table at different times. We could not get our drinks and it was just ice tea nothing fancy from the bar. We finally got one drink each before the meal ended and never asked for a refill. The fastest part of the services was when I asked for the check as the server was quick to bring a table side electronic device to scan my credit card. The food was ok but for the service it would have to of been amazing at it wasn’t. When I mentioned to a server coming with food to my table about the service they never sent a manager over or addressed my issue other than an excuse. Net net I would not recommend based on service and their ability to fail to recognize their poor service on a Non busy Thursday. Good luck!

   Report
2. EM

   EricaM

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   overall4food5service3ambience3

   It was good, they only had 3 servers, so it was busy, our server forgot to refill our water, but overall it was ok

   Report
3. R

   Rover68

   Dallas

   4 reviews

   1.0

   4 reviews

   Dined on May 14, 2022

   overall1food2service1ambience3

   Reserved through open table for outside, not honored when we arrived. Hostess was arrogant and said they can't control what we select on open table. Replied that they should remove that from the website. Asked to see a manager who never arrived. 15 minutes to get 2 glasses of wine. Food not to past standards. Waiter was terrific and willing to do what he could bur management needs to take a lesson. Poor management IMO and I have been in this business. The place was less than half full on Friday night-that tells you something.

   Report
4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service3ambience2

   Short on staff so unfortunately the service was less than favorable. However the bartender/waitress was as attentive as could be.

   Report
5. BP

   BoydP

   Dallas

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service2ambience2

   The hostess did not follow the reservation requirements and it had to be corrected. The waitress was very forgetful and took a long time at every step.

   Report
6. OT

   OpenTable Diner

   San Antonio

   4 reviews

   vip
   2.0

   4 reviews

   Dined on May 8, 2022

   overall2food3service1ambience2

   I now realize why they had available tables on Mother’s Day

   Report
7. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience1

   We had a reservation for 12:30 yesterday for Mother's Day for myself, my husband and our baby. I was very excited to celebrate my first Mother's Day and had specifically requested sushi as we don't usually get it because my husband doesn't enjoy it. We arrived for our reservation a few minutes early and were surprised to see several open tables. We were sat quickly (without menus or being explained how to access menus, no QR on tables for online menus or anything). It was very loud and there was no music or anything to distract from the cafeteria like noise. We sat waiting for 15 minutes without being greeted. When we finally were greeted we were given no menus and we sat another 4 minutes without the server coming back so we got up and left. No one said goodbye or asked why we were leaving so soon. We went next door to Gloria's and were sat and greeted promptly and enjoyed a great meal but I'm still bummed that the sushi lunch I was hoping for was such a disappointment.

   Report
8. OT

   OpenTable Diner

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on May 8, 2022

   overall1food1service1ambience1

   We had 11:45 reservations on Mothers Day. We were shown to our table immediately but left at 12:10 when not a single person had spoken to us. No service at all. I asked to move to the bar and was told there was a wait when not a single person was sitting at the bar.

   Report
9. a

   ajesedine

   Dallas

   3 reviews

   vip
   2.0

   3 reviews

   Dined on May 8, 2022

   overall2food2service2ambience3

   Patio was dirty, server was inattentive Kroger sushi is better. Overpriced.

   Report
10. OT

    OpenTable Diner

    Central Texas

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food1service1ambience3

    So, our waiter was very kind and positive, but he had a lot of tables to take care of - maybe they were under staffed?? Either way, two people in our six person party did not get the meal they ordered. Then a very frustrated/tired manager came out and realized it was the wrong order but didn’t offer to take it off the check, and when I asked for fried rice (because I ordered hibachi but did not get what I ordered) it took 10 or 15 minutes to come out, which I was not hungry by then. Still had to pay for it. Not to mention the food was incredibly average. I’m sorry for writing this but this was the worst experience I’ve had in a very long time.

    Report
11. OT

    OpenTable Diner

    Dallas

    1 review

    2.0

    1 review

    Dined on May 1, 2022

    overall2food4service1ambience4

    Not many people there and service was still horrible! Won’t be back!

    Report
12. OT

    OpenTable Diner

    Dallas

    5 reviews

    vip
    4.0

    5 reviews

    Dined on April 30, 2022

    overall4food4service5ambience5

    Great happy hour! Some of the happy hour rolls dis not taste as fresh. Great service!

    Report
13. D

    Dallas

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Prefer all you can eat sushi but RA fit the order since one of the persons in our party was not able to be on our side of town for the event. First experience at RA was rememberable and would return again. Thanks again to our server for the evening Hunter and staff. Thank you, Dallas B.

    Report
14. OT

    OpenTable Diner

    Dallas

    6 reviews

    vip
    1.0

    6 reviews

    Dined on April 29, 2022

    overall1food1service1ambience1

    Worst sushi and taryaki steak. Very low quality food.

    Report
15. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    3.0

    1 review

    Dined on April 24, 2022

    overall3food3service2ambience3

    This is the second time we were seated and forgotten about. After asking several times for a waitress/ waiter after 30 minutes of people walking by and trying not to make eye contact, someone from the bar came by and said I don't know who your waiter is so I guess I can I get you a drink? We felt like we were begging different people for help, excuse me can we order an appetizer? Excuse me can we order? excuse me can you check on our order? We felt like a total burden. This is the second time this has happened. Total bummer because we do love the food.

    Report
16. OT

    OpenTable Diner

    Dallas

    15 reviews

    vip
    2.0

    15 reviews

    Dined on April 22, 2022

    overall2food2service2ambience1

    We had to constantly swat gnats away the whole time we were there. Not going back!

    Report
17. N

    Nikki14

    Chicago

    4 reviews

    vip
    1.0

    4 reviews

    Dined on April 17, 2022

    overall1food1service1ambience2

    It was my son’s birthday and they brought out the wrong food not once, but twice, The food was not that great.Will not go again.

    Report
18. d

    dedbunniez

    Dallas

    3 reviews

    vip
    4.0

    3 reviews

    Dined on April 16, 2022

    overall4food4service4ambience4

    it's ok. most of the time it is good but sometimes not. I like the food but beware. they charge more for to go orders and it is not obvious and no one will tell you when you ask

    Report
19. BP

    BigPritch34

    Dallas

    7 reviews

    3.0

    7 reviews

    Dined on April 16, 2022

    overall3food2service4ambience4

    Restaurant is nice. Cool environment. Never been very impressed with the food despite visiting 3-4 times already. Most of the rolls are sub par and lack flavor. The fried shrimp topped Ra’ckin roll is prob the best, the edamame is good, and the tempura fried ice cream is great.

    Report
20. g

    groupdinner

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on April 12, 2022

    overall5food5service5ambience5

    Sushi and cocktails were great, but our server Jamison was amazing!! Awesome recommendations for everything!

    Report
21. C

    Chad

    Denver

    1 review

    2.0

    1 review

    Dined on March 27, 2022

    overall2food3service4ambience1

    This place feels like a cicis pizza on the inside. Multiple childrens bday parties, kids running around everywhere, and the entire wait staff was high school age kids. Not a terrible experience, just not at all what was expected of a “high end” branded sushi restaurant on a Saturday night.

    Report
22. BF

    BrendaF

    1 review

    2.0

    1 review

    Dined on March 26, 2022

    overall2food3service2ambience4

    Extremely slow service. Waiter was not very familiar with the menu and did not understand diet allergies. He was very friendly but just not very well trained in his job. Small portions for the price. Also, it’s hard to read the menu on a phone and they would not provide a regular menu.

    Report
23. OT

    OpenTable Diner

    Dallas

    6 reviews

    5.0

    6 reviews

    Dined on March 22, 2022

    overall5food5service5ambience5

    Great food, my little girl celebrating her fifteenth birthday!

    Report
24. OT

    OpenTable Diner

    Orlando

    4 reviews

    2.0

    4 reviews

    Dined on March 19, 2022

    overall2food3service2ambience1

    Service was slow and inattentive. Tempura battered items were over cooked and greasy Nigiri was great. Ramen noodles were over cooked and mushy. Definitely not worth the $$$.

    Report
25. B

    Bevos3

    Dallas

    75 reviews

    vip
    4.0

    75 reviews

    Dined on March 15, 2022

    overall4food4service3ambience3

    Potstickers were very tasty as was the teriyaki chicken and teriyaki steak. I encourage you to sub the RA fried rice for the steamed rice that comes with the teriyaki dishes - it's very good. One of our group got sushi rolls and said they were very good. We all had mochi balls for dessert, a first for me, and boy, were they good.

    Report
26. D

    Drmoloian

    San Diego

    4 reviews

    3.0

    4 reviews

    Dined on March 15, 2022

    overall3food3service3ambience4

    This was our first time here and we’ve been to the RA in Newport Beach, California but it doesn’t compare at all. We only tried the happy hour sushi which was ok but the vegetable tempura was really good. The ambience is nice especially the outside seating area. We’ll try it again.

    Report
27. OT

    OpenTable Diner

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on March 14, 2022

    overall5food5service5ambience3

    We wanted something a little different, and got there to try the lunch. I made a reservation, just in case, but got there and it was not very busy. The food was very good. The sushi seemed small compared to other places we frequent but in the end we were all full. I would go there again. I like to try places a couple times before I make up my mind about them.

    Report
28. L

    Lina

    Dallas

    1 review

    5.0

    1 review

    Dined on March 3, 2022

    overall5food5service5ambience5

    Great atmosphere. Waiter didn’t come too often or not enough, gave us enough privacy to enjoy our time. Great place to take children. Food and drinks were delicious.

    Report
29. BS

    BobS

    Naples

    4 reviews

    1.0

    4 reviews

    Dined on February 26, 2022

    overall1food3service1ambience2

    Bad service. Hostess rude, waiters clueless, everything took too long, management either doesn’t care or don’t know what to do since this place has had several bad reviews lately.

    Report
30. AC

    AvaC

    Dallas

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5

    Hunter was a very good and attentive waiter. Food came out fast and was delicious!!

    Report
31. S

    Sadie

    Los Angeles

    57 reviews

    vip
    5.0

    57 reviews

    Dined on February 18, 2022

    overall5food5service5ambience5

    Had a great date night with my husband.

    Report
32. S

    Sidoza

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food3service2ambience3

    Did not like the host, she was rude. Entree Foods are okey but some signature rolls are delicious.

    Report
33. RC

    RossC

    1 review

    3.0

    1 review

    Dined on February 15, 2022

    overall3food3service2ambience3

    Less than impressed. Reservation for 7:15; seated at 7:20 - Not bad. Ordered 3 Sushi Rolls at 7:25; at 8:10 California Roll was delivered to the table. Rest of order (2 Signature Rolls) didn't arrive until 8:20 - TERRIBLE! Only excuse the server made was because of how busy they were. Not really too busy...tables still available. Nobody waiting. Rolls were ok, but nothing special. Won't go back!

    Report
34. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food3service2ambience1

    Seating was terrible. We were put at bar height seating that was very close to other diners. Very hard to carry on a conversation because we heard every word our neighbors were saying. First time there so was not aware of the set up. We asked to be moved to a more private seating option and were told the open tables were for larger parties. After pointing out a few that were occupied by couples, we were told that we could not move because they are not double seating wait staff. I waited tables years ago and understand a restaurant’s challenges but won’t be going back. It was overall a very disappointing experience. Food is not the only thing that makes a dining experience. And it was not good enough to overcome the other failures.

    Report
35. MC

    MarkC

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food3service4ambience3

    Our waiter Jameson, did really well and was attentive. Had reservations at 8, didn’t get sat till 8:45. Sat at bar till table was ready and after 10 minutes of no one greeting us at the bar, I got the attention of the lady making drinks for the tables. Bartenders, two of them, kept looking our way, but never came to ask us what we would like. Two of the rolls o had, were bland and needed more flavor. Maybe perhaps the sauces actually on the sushi roll bites instead of just the plate?

    Report
36. M

    Marcela

    1 review

    1.0

    1 review

    Dined on February 11, 2022

    overall1food1service1ambience1

    The server was so kind but the manager too rude. It was empty the restaurant and ours order take more 1 hours to get the sushi.

    Report
37. OT

    OpenTable Diner

    Dallas

    1 review

    3.0

    1 review

    Dined on January 28, 2022

    overall3food2service3ambience2

    The food was ok and the service was good but it is not worth the cost. It’s OK. That’s it. Service was good but she was rushing us and there were about 4 tables being used in the restaurant. It looks like a nice restaurant from outside but just ordinary place and food. It was just not what I was expecting. It was maybe a $40 dinner. Not a $90 dinner. Very causal environment, steaks thin and overcooked. Sushi good. Would not recommend. Too many other places in Southlake.

    Report
38. OT

    OpenTable Diner

    Dallas

    1 review

    2.0

    1 review

    Dined on January 22, 2022

    overall2food1service3ambience4

    Food was not good, service was nice and no fault of the server she was new and tried her best but the food came out vary slow. The restaurant was not busy and sashimi should not take 30-40 min. There are too many dining options for the price and experience

    Report
39. KC

    KatrinaC

    1 review

    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5

    Our server was very nice, attentive and made great recommendations

    Report
40. SM

    StevenM

    Los Angeles

    8 reviews

    2.0

    8 reviews

    Dined on December 28, 2021

    overall2food2service2ambience2

    They should limit the number of seating so service would better. Plus the food was not good. Took to long to get the food.

    Report