RA Sushi Bar Restaurant - Austin, TX

Commentaires sur le restaurant RA Sushi Bar Restaurant - Austin, TX de personnes qui y ont mangé. Selon des cotes récentes.

1. P

   Pamela

   Austin1 commentaire

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   The restaurant is not clean. The food is mid with high prices. The service is slow. The only good thing about this restaurant is the terrace view. But the quality of food, service, and cleanliness don’t match the price point. They use fake “krab” in most of their rolls.
   

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2. A

   Anastasia VIP

   Vancouver1 commentaire

   1.0

   Y est allé le 14 avril 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   The service is absolutely terrible. They say us after 25 min and told us it was cause we were late for our reservation, but we were 5 minutes early! The server was very slow. She walked away from our table after taking the order of only half of our party, leaving us confused. She forgot many people’s drinks. She didn’t tell us that midnight was the cut off for any drinks - even mocktails! My fiancé asked for a mocktail at 11:50, she misunderstood and brought some sort of food at 12:05, at which point we told her that no, he requested a mocktail. She then told us that the bartender is off at midnight so he couldn’t make us the drink. Ugh
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 15 avril 2025

   Thanks for the feedback, Anastasia. We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Austin, TX. It's disappointing to know that we fell short in delivering the level of service we strive to provide. We apologize for the confusion about the drinks and the misunderstanding about the time. We appreciate your patience and understanding. Your feedback is invaluable to us as we strive to improve. We hope to have the opportunity to serve you better in the future. The Management Team
   

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3. M

   Marie

   Houston1 commentaire

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   We’ve eaten here several times, and we would not return if the food wasn’t good. We always loved the edamame, and the sushi is very good. Tonight we decided to try the hibachi chicken and the hibachi steak and honestly, it wasn’t that great. The chicken was super dry and there’s not much vegetables that goes along with it, and also hardly any sauce. We had to use the extra leftover sauce from the edamame or the chicken would’ve been extremely dry. Our server forgot to bring the soups and salad until we were almost done eating. The salad had absolutely zero dressing on it, so I didn’t enjoy that at all. I’m not sure what was happening last night, but it really wasn’t great.
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 7 avril 2025

   Thanks for the feedback, Marie. We're glad you enjoy our edamame and sushi, but sorry to hear about your experience with the hibachi chicken and steak. We take your comments seriously and will discuss them with our culinary team to ensure we maintain our standards. We also apologize for the salad's lack of dressing and service timing. We aim to provide a better experience on your next visit.
   

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4. S

   Shelby

   Kansas City2 commentaires

   3.0

   Y est allé le 5 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Sushi was fine. It’s a fun vibe, but there are better restaurants downtown for sushi now. Our service was rough, everyone was nice but we had empty glasses, no chopsticks when we got food, etc.
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 7 avril 2025

   Hello Shelby, Thank you for taking the time to review RA Sushi Bar Restaurant - Austin, TX. We're glad to hear that you enjoyed our sushi vibes. We apologize for the inconvenience caused by the service you experienced. We strive to provide a high standard of service to all our guests and it seems we fell short during your visit. We appreciate your feedback and will definitely use it to improve. We hope you'll give us another chance to impress you with our food and service in the future. Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

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5. J

   Jackie

   Houston1 commentaire

   1.0

   Y est allé le 30 mars 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   Had a reservation and was seated like an hr later. The people that came after us were seated before us. Couldn’t order mixed cocktails only what was on tap. Just not a very good experience overall.
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 12 avril 2025

   Thanks for the feedback, Jackie. We're sorry to hear about your experience at RA Sushi Bar Restaurant - Austin, TX. It's not typical of our standards to have reservations and guests waiting for a long time. We also understand your concern about the mixed cocktails and the order being mixed up. We assure you, this is not the standard we aim for. We appreciate your comments and will use them to improve our service. We hope to have the opportunity to serve you better in the future.
   

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6. K

   Karla

   Unspecified1 commentaire

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 2
   4. Ambiance 5

   Waitress wasn’t the best but food and environment was nice
   

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   RA Sushi Bar Restaurant - Austin, TXA répondu le 3 avril 2025

   Hi Karla, We're glad to hear that you enjoyed the food and the environment at RA Sushi Bar Restaurant - Austin, TX. We're sorry to hear that our service didn't meet your expectations. We strive to provide the best service and we're sorry that we fell short this time. We appreciate your feedback and will use it to improve. We hope to serve you again soon and provide a better experience. Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

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7. J

   Jeffrey

   Austin18 commentaires

   3.0

   Y est allé le 22 mars 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   No bartender - no cocktails. That's what we were told when we sat down. We were told the bartender quit the night before so they couldn't make any cocktails, just beer and wine. For a chain restaurant, and a Saturday night, I'm very much convinced a bartender in the City of Austin could have been found. The food was good though. :)
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 25 mars 2025

   Hello Jeffrey, We're glad to hear that you enjoyed our food at RA Sushi Bar Restaurant - Austin, TX. We're sorry for the lack of service you received regarding the cocktails and bartender. We strive to provide the best service to our guests and your feedback will certainly be taken into account. We apologize for the inconvenience caused and hope to serve you better next time. Thank you for your review. Best Regards, The Management Team
   

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8. B

   Byron

   Austin9 commentaires

   2.0

   Y est allé le 16 mars 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 3
   4. Ambiance 1

   The food was terrible and they tried to turn it into a club at 10 pm. The music was either way too loud or completely off. Would never go back.
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 17 mars 2025

   Dear Byron, We're truly sorry to hear about your experience at our restaurant. We strive to provide delicious food and a welcoming atmosphere, and it’s clear we missed the mark during your visit. Your feedback about the food and music volume is taken seriously, and we'll work on improving both aspects. We appreciate you sharing your thoughts and hope you might reconsider giving us another chance in the future. Thank you for your feedback.
   

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9. C

   Crystal

   Unspecified1 commentaire

   5.0

   Y est allé le 13 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was great. Views of downtown were even better.
   

   RA Sushi Bar Restaurant - Austin, TXA répondu le 21 mars 2025

   Hi Crystal, Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed the food and our views of downtown Austin. We always strive to provide the best for our guests and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back to RA Sushi Bar Restaurant - Austin, TX soon.
   

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10. T

    Tanzil VIP

    Washington DC10 commentaires

    1.0

    Y est allé le 13 mars 2025

    1. Cote globale 1
    2. Nourriture 1
    3. Service 2
    4. Ambiance 1

    Everytime I come here i always have issues with the service and food quality. It took them 20 mins for a server to greet us, Everytime this happens. Came back to give them another chance and left disappointed again. Just don’t come here and save your time and money.
    

    RA Sushi Bar Restaurant - Austin, TXA répondu le 14 mars 2025

    Dear Tanzil, We’re truly sorry to hear about your repeated disappointments with our service and food quality. This is far from the experience we aim to provide, and we regret that we’ve let you down again. Waiting 20 minutes to be greeted and receiving inconsistent food quality is unacceptable, and we understand your frustration. Your feedback is invaluable, and we’ll address these issues with our team to improve immediately. We appreciate you giving us another chance and are sorry we didn’t meet your expectations. Thank you for sharing your experience. Best regards,
    

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