Great experience overall and

Booked for a celebratory engagement dinner for 8pm. Once seated didn’t see a server for nearly 15 mins. Another 20 mins for a drink to arrive. At the 1hr 45 min mark we had still only been served one drink and one appetizer. It was now 945 and we were starving. We got up and left and went across the street to milestones who looked after us.
Appalling service for a hotel of this calibre. We did complain the next morning to the food and beverage manager who compensated us with a take away high tea. However this did not detract fro the fact that our special weekend was ruined

Every detail was perfect; i had a nice dinner with my family and food was so tastyyyy

Lovely ambiance and good service but ultimately uninspired food for the price

We had wonderful tea

Seafood stew for lunch was amazing!

Beautiful venue. Food was very good but service brought the experience down a peg. Service was slow and waiter was awkward.

Fabulous service and food for a very special birthday. The cake brought to the table as a surprise was very welcome. The staff were so friendly but professional.

Food and Wine- Great!
Get the lamb (Sunday gravy)

Each year two friends and I look forward to having high tea at Zoe's to celebrate Christmas instead of exchanging gifts. Unfortunately, this year was not the experience we have come to expect. It began with being told that the reservation times had changed but, that we would be accommodated. This was delivered in a condescending manner and was not information which was necessary. Our table was, as requested, in the window but, in an uncomfortable corner. Our server was a pleasant young man who, however, was rather over zealous. After asking us for our tea choices we informed him we would like cocktails first. When the drinks were delivered we were once again asked about tea. Once again we said we wanted to wait. This happened several times until we gave in. Shortly thereafter the teapots arrived at the table along with the towers. We still had not finished even half of our drinks. The rest of the afternoon went the same way and we felt very rushed. To top off the day it turned out that one of the husbands had left his credit card earlier in the day to treat us. This information had not been communicated properly and we all paid our own bills. Unfortunately, our experience at Zoe's was not the elegant relaxing one we have come to expect. We will be looking for somewhere else to celebrate Christmas next year.

High tea at the Fairmont is always a delight. Great way to celebrate any occasion.

Thank you so very much for a lovely afternoon tea. My group were very well cared for and the tables are nicely spaced out! You are so kind and accommodating to allergies and dietary needs!
My sincere gratitude!

This was the highlight of the trip! Our server was incredible and very attentive to our needs.

We received a recommendation to attend Zoey’s as a fine dining experience. Was very disappointed with our overall experience. The steak was very underwhelming.

Beautiful location and setting, and the ambience was fantastic. However, the service was less than great (a bit slow, forgot part of the order, etc.). As for the food, we started with the Charcuterie Board which was good, but the meat to bread ratio was a unbalanced. For the mains, we proceeded with the "Sunday Gravy" (lamb ragout) Tagliatelle which was absolutely divine, as well as the Steak Au Poivre which was a bit underwhelming. We ended the meal with Pumpkin Creme Brulee for dessert, which was very good. I would certainly return, but would order differently next time.

It was beautiful and amazing experience and the food is delicious

We returned after an excellent experience in October. The food was still good and service was excellent. The bread of the cucumber sandwiches was a little dry on the edges. Not sure if that was due to our late seating. We would return if we are in town again

High tea with my daughter

I have been for High Tea at Zoe’s three times and every time is spectacular!
I love that they will customize according to your needs and wants.Ladies next to us had a gluten,dairy free platter and it looked amazing as well.We will be back!

Such a warm welcome from our perfectly bilingual waitress who treated us like family. Steak au poivre was perfectly prepared to requested temperature. Crème brûlée with pumpkin was a hit with our 7 year old! Zoe’s Autumn drink paired perfectly with meal. Such a perfect first Canadian dinner after being on the road since 4 am.

Wonderful afternoon tea! Service was exceptional from beginning to end. Will definitely be back!

Went for afternoon tea for my birthday. It was perfect, and they even sang happy birthday and gave an extra plate of desserts! Such a great experience

We thoroughly enjoyed our lunch at Zoe’s. Delicious food and our Birthday girls were made to feel special!

i came to Ottawa to take my Niece for her 25th Birthday and stayed at the Chateau Laurier and took her for dinner at Zoe's it was amazing and now my go to spot when in Ottawa
Karen Watt

Afternoon tea is such a special treat and Zoes does it so well. Everything from the food to the service and the lovely room are wonderful. It is a perfect birthday party for my mother.
Thankyou!

We loved it! Great service and food and the atmosphere was top notch. Quality experience!

The high tea is excellent. We have been to a few before but the quality of this one was truly to be marked. They could do a better job on their savory options as they were just ok but overall it was a great experience

Overall 3 star the service and menu. We tried it just to say we did it.

Delicious tea and scones. Went for daughter's birthday and she was treated like a queen!

Was wonderful. Our server Chantal was so nice and welcoming even though our reservation was later! The food was also excellent.

Always a local favorite; elegant yet casual with excellent food and a great location.

I really like cilantro, and I really appreciated that they suited the menu to our preferences and dietary restrictions. Very vegan friendly :))))

Tea was very special.
Enjoyed appetizer in the evening.
Servers were friendly and did a great job.

Beautiful High Tea experience! I absolutely recommend getting dressed up with friends and indulging.

Lovely place to eat for a date night. We had the charcuterie and cheese board and they were absolutely delicious.

Previous weekend teas were excellent. I would go again. Just not fond of most of the sandwiches

Wonderful experience! Delicious treats, great tea selection and the ambience and service was the cherry on top

Enjoyed dinner here. Good food, reasonable prices, great service, and lovely ambience.

The decor & ambience of Zoës is lovely and the much-appreciated service was attentive and unobtrusive. My friend and I were grateful to have been able to sit and chat for much longer than our allotted time.
Our high tea was lovely and really quite delicious. My one criticism was that my scones were cold and my friend had a couple of dry gluten-free desserts. On the whole , while very pricey, it was a treat and a perfect place for our reunion.

Delicious food and drinks. Nice ambiance.