Zoe's at Fairmont Chateau Laurier

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1. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food3service4ambience4

   Just too overpriced for what you get. Two tiny scones, a couple of miniature sandwiches and several small cakes is not $170 on any planet. Good quality but the amount for the price was quite shocking.

   Zoe's at Fairmont Chateau LaurierResponded todayThank you for sharing your valuable feedback with us. We look forward to welcoming you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
2. LL

   LindaL

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   As usual, everything was absolutely perfect. My mom and I had a wonderful time and the tea and food was amazing! The service was excellent! Thank you for another great experience. We will return for sure. Thank you

   Report
3. PH

   PHRx

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Four of us had a great meal, great service in a great hotel.

   Zoe's at Fairmont Chateau LaurierResponded todayThank you for sharing your 5 star rating with us. We look foreard to welcoming you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
4. ER

   ElyaneR

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Lovely atmosphere, very pleasant, delicious food. Great for a gathering of friends

   Zoe's at Fairmont Chateau LaurierResponded todayDear Elyane, We are so pleased that your visit to Zoe's was an enjoyable one and we hope to see you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
5. R

   Rick

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service4ambience5

   I love the ambiance of this restaurant. The staffs are polite and friendly.

   Zoe's at Fairmont Chateau LaurierResponded todayDear Rick, Thank you for sharing your feedback with us. We look foreard to welcoming you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
6. KS

   KatieS

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   I loved it!! Very special way to spend my mom’s 72nd birthday!!

   Zoe's at Fairmont Chateau LaurierResponded todayDeart Katie, It is always such a pleasure to hear compliments from our guests. We look forward to welcoming you again soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
7. KP

   KellyP

   Los Angeles

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service2ambience3

   I never pay $37 for a hamburger in New York, Boston or Hawaii. I also had drinks at the Oak Bar, Fairmont Boston, 3 weeks ago, and their drinks were not $25. You have all misread the room. It was empty at dinner time yesterday. We left and went to the Metropolitan.

   Zoe's at Fairmont Chateau LaurierResponded todayDear Kelly, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
8. CJ

   CarolJ

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on June 26, 2022

   overall3food3service4ambience3

   We understand that we are paying for the experience but it did seem a bit pricey for what was included. It was a very hot day outside and unfortunately the room was very warm which made for a less than enjoyable experience.

   Zoe's at Fairmont Chateau LaurierResponded todayDear Carol, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
9. VC

   VickiC

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on June 26, 2022

   overall5food5service5ambience5

   We went to the Chateau Laurier for their afternoon tea, and it was all delicious. It's expensive, but the food is amazing quality, the service is fantastic and the overall setting is beautiful. We went to celebrate my mom's birthday, and we were surprised with a small bonus plate of birthday treats for her. Overall, an excellent experience!

   Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Vicki, We agree that our ASfternoon Tea experiemce is one not to be missed. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
10. OT

    OpenTable Diner

    Ottawa

    1 review

    4.0

    1 review

    Dined on June 26, 2022

    overall4food5service4ambience3

    Was very hot in the dining room. There was a very long wait between the tea service and the teatime treats being brought out;however this may have been due to a special request by one of the members of the group which delayed the overall preparation of the service.

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Thank you for sharing your valuable feedback with us. We look forward to your next visit. Sincerely, Gregory Voge Director of Food and Beverage

    Report
11. AD

    AnneD

    Ottawa

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    High Tea was fabulous. The scones, sandwiches and sweets were scrumptious as was the tea. Our server went the extra mile to ensure all our dietary preferences were met. Josee was so good to us and even brought out a special congratulatory plate of sweets for my sister who had just retired. She loves what she does and it clearly shows. Can’t wait to return!

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Anne, We are so pleased that you enjoyed Afternoon Tea with us. We look forward to seeing you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
12. AR

    ARul

    1 review

    3.0

    1 review

    Dined on June 24, 2022

    overall3food3service1ambience3

    The service was horrible. We had to holler the servers for anything.

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022We regret your disappointing experience and hope we have the opportunity to make it up to you one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
13. BE

    BevE

    1 review

    1.0

    1 review

    Dined on June 23, 2022

    overall1food1service1ambience2

    Very disappointed! Not like previous years. Food was substandard/dry. Dishes left on table. Uncomfortable chairs. Bathrooms filthy. Staff gave dirty looks for wearing mask. Staff not very friendly. WAY TOO expensive for what you get - costed much more than a year ago.

    Report
14. NQ

    NathalieQ

    Toronto

    1 review

    5.0

    1 review

    Dined on June 22, 2022

    overall5food4service5ambience5

    We had a lovely time, as always, at Zoe’s. Exceptional and attentive service, beautiful setting, lovely meal. An evening to remember for our daughter who was celebrating her high school graduation. Merci beaucoup!

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Nathalie, We are grateful for your patronage and we look forward to welcoming you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
15. AB

    AnneB

    1 review

    4.0

    1 review

    Dined on June 21, 2022

    overall4food4service4ambience4

    Service was attentive. Afternoon tea certainly met our expectations, though I would prefer the emphasis on savoury dishes over the desserts( which were scrumptious !) The Chateau Laurier has a wonderful ambience and Afternoon tea there was a super Birthday treat !

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Anna, Thank you for sharing your compliments with us. We hope to see you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
16. F

    Firsttimer

    Montreal

    2 reviews

    3.0

    2 reviews

    Dined on June 21, 2022

    overall3food2service4ambience5

    Food was good and ambience was amazing. However, nothing worth over 30$. Portions were too small to be filling.

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage

    Report
17. JW

    JanetW

    1 review

    3.0

    1 review

    Dined on June 20, 2022

    overall3food3service3ambience4

    I believe we paid for the ambiance Food was okay not outstanding Wanted the tea sandwich tower but unfortunately was unable to order that due to time of day… just missed it Did not see that time constraint when I booked

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Janet, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
18. L

    Lisa

    Ottawa

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service3ambience4

    We had to wait to be seated despite reservations-be aware if you have a tight schedule (staff pointedly indicated 2 hour time limit but slow to start service). Tea selection and scones were excellent. Sandwiches were ok and desserts were overall disappointing. No apparent dress code as some diners in suits and others in jeans. Historic significance and ambiance made visit worth trying the modified afternoon tea at least once.

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
19. S

    Stephen

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food4service2ambience5

    Nice ambiance but slow service, waited almost an hour to get our afternoon tea.

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Stephen, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
20. OT

    OpenTable Diner

    London

    4 reviews

    vip
    4.0

    4 reviews

    Dined on June 18, 2022

    overall4food5service5ambience5

    ホテルの外観から内観に圧倒されて、ベルボーイからお店のスタッフまで対応がエクセレントで、料理も美味しかった！

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022コメントしてくださってありがとうございます。 心から、 パトリック・ヴィンセレット 部屋のディレクター

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21. JP

    JaneP

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Afternoon Tea at Zoe's was a special experience. The food was delicious and unique. Our server was gracious and attentive. She delighted our 90 year old birthday girl by bringing her an extra plate of sweets with a lit candle. Add the tasteful ambiance and you have the makings of a delightful experience.

    Zoe's at Fairmont Chateau LaurierResponded on June 20, 2022Dear Jane, We agree that our Afternoon Tea experience is one not to be missed! We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
22. DS

    DeboraS

    Ottawa

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food2service2ambience2

    The quality of the food and service has really deteriorated in the last few years. I would not go back for afternoon tea.

    Report
23. EA

    EAMac24

    Ottawa

    11 reviews

    5.0

    11 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    I highly recommend to anyone that The Chateau Laurier, Zoe's or Wilfreds as great places to celebrate milestones. We were at Zoe's for afternoon tea and it was excellent. The waitress was friendly, but not overly so, attentive when needed, but didn't hover, knowledgeable and efficient. We all choose a cocktail and it arrived in a timely manner with just enough time before our tea choices were brought to the table. Then the scones, sandwiches and dessert tiers arrive and a waiter explained every item to us clearly and with confidence for someone who seemed so young. Everything was delicious and although there is a 2 hour seating time, we were not rushed and we then moved over to a high-top bar table to round out the celebrations with cocktails. All in all a perfect afternoon with great friends.

    Zoe's at Fairmont Chateau LaurierResponded on June 20, 2022Celebrations are that much more special at the castle! We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
24. N

    Nathalie

    Exclusive

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    The restaurant experience was excellent, our server was a gem, thank you! I mist say I struggle til the day before the event to receive confirmation of my reservation which was a big stresser has no one else could respond but the hostess for 10 people. Hope this is resolved because we almost went somewhere else. Thank you!

    Zoe's at Fairmont Chateau LaurierResponded on June 27, 2022Dear Nathalie, We are so pleased to hear that your visit to Zoe's was an enjoyable one. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
25. JK

    JanisK

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on June 16, 2022

    overall4food5service4ambience5

    Good excellent. We asked the waitress to wipe the table she seemed to do do reluctantly as half the table was left with crumbs

    Zoe's at Fairmont Chateau LaurierResponded on June 20, 2022Dear Janis, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
26. YY

    YYZBanker

    Toronto

    34 reviews

    4.0

    34 reviews

    Dined on June 13, 2022

    overall4food3service4ambience5

    Service was attentive and Ambience was pleasant. Savoury items served with high tea was delicious. Desserts items served with high tea were mediocre and need a lot of improvement. Value from a pricing perspective has diminished. Hopefully this experience was an anomaly as it would be a shame if the quality of items with high tea has deteriorated

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
27. H

    Heather

    Ottawa

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food4service3ambience4

    Had to wait 20 minutes past my reservation time before I was seated. Too expensive for what you get.

    Report
28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Beautiful experience. 6 of us. We were able to remove the fish from our selections for 3 of us. The others loved the fish. Substitutes were made. Service was excellent. Food delicious. Tea fabulous. Great all around.

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022We agree that our Afternoon Tea experience is one not to be missed! We look forward to your next visit. Sincerely, Gregory Voge Director of Food and Beverage

    Report
29. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 10, 2022

    overall1food1service1ambience1

    Took 30 minutes to order our drinks. We waited for 45 minutes and the server never came to see us to take our order for food. Got tired and left after an hour. Disappointed to say the least JF

    Report
30. JL

    JoanneL

    Ottawa

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience4

    First visit to this bar. Food exceeded expectations. We shared 3 small plates and loved them all. Service was great and we had a lovely evening. One note…wine list is very limited.

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022Dear Joanne, It is always a pleasure to hear feedback from our guests. We are pleased that your visit to Zoe's was an enjoyable one and we hope to welcome you again very soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
31. D

    mariuszD

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined on June 9, 2022

    overall4food4service5ambience5

    Good service and atmosphere. Food slightly disappointing. Tataki de thon not seasoned at all, but the salad was really great. We made a bad choice of pasta - both too heavy. Desserts were very good. Good cocktails. Maybe with other choice the experience would be better.

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022It is always a pleasure to hear feedback from our guests and you can rest assured that we take your comments to heart. We hope to welcome you again very soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
32. LL

    LiseL

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    Belle ambiance. Nous étions assises dans le solarium, près de la fenêtre. C’était éclairé et confortable. Charmant serveur et nourriture de haute qualité. C’était délicieux!

    Zoe's at Fairmont Chateau LaurierResponded on June 17, 2022Chère Lise, Nous sommes très heureux que votre visite ait été agréable. Nous espérons vous accueillir à nouveau un jour bientôt. Cordialement, Gregory Voge Directeur de la restauration

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33. PA

    PaulA

    Calgary

    1 review

    3.0

    1 review

    Dined on June 7, 2022

    overall3food3service3ambience2

    disappoitning ambience for only dinner lociaotn in storried hotel menu very limited

    Report
34. OT

    OpenTable Diner

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on June 6, 2022

    overall5food5service5ambience5

    Birthday afternoon tea - did not disappoint! Lovely service. Delicious food. A favourite tradition !

    Zoe's at Fairmont Chateau LaurierResponded on June 10, 2022We are delighted that you chose to celebrate with us and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
35. CA

    CatherineA

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    Try the tea. It's so much fun, and it's delicious.

    Zoe's at Fairmont Chateau LaurierResponded on June 10, 2022Dear Catherine, Thank you for 5 star sharing your rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
36. P

    Priscilla

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on June 5, 2022

    overall5food5service4ambience5

    Afternoon tea at Zoe's is always a great experience.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Dear Priscilla, Thank you for sharing your 5 star rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
37. M

    Minuu

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on June 4, 2022

    overall4food5service4ambience4

    We have been to Afternoon Tea several times before. This past Sat. June 4th/22… We found the girls at check in were very young. They were nice but didn’t really move fast. We loved our tea and food but the air was humid on this day. Our waitress told us it’s due to the building’s age etc. however we feel at such an iconic place there should be something put in place to keep the air cooler and circulating. Thank you

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Thank you for sharing your valuable feedback with us. Rest assured that we take your comments to heart and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
38. LP

    LPelle

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    A must when you’re in Ottawa, either as a visitor or tourist in your own city.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022We are so pleased that you continue to enjoy your visits to Zoe's and we look forward to the next! Sincerely, Gregory Voge Director of Food and Beverage

    Report
39. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food3service5ambience5

    Retirement dinner

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Thank you for sharing your 5 star rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
40. NK

    NancyK

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on June 3, 2022

    overall5food4service5ambience5

    I really appreciated how sweet the staff were to my 9 year old grandchild. She really loved her experience.

    Zoe's at Fairmont Chateau LaurierResponded on June 7, 2022Dear Nancy, It is always a pleasure to receive compliments from our guests, particularly as they relate to our colleagues. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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