ZENTRL Kitchen + Bar - Fashion Island

Reseñas de ZENTRL Kitchen + Bar - Fashion Island de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Renee

   San Francisco2 reseñas

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 4

   food was not worth the mother’s day fee. food was tepid. we were told we had an hour before buffet shut down. no issue with that but it was evident the food was not being replenished. we paid the same amount regardless of time. its evident this was a cash grab for mothers day- wont be back
   

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2. t

   toby

   Las Vegas1 reseña

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 4

   I understand this is a once in awhile thing but the selection was alright, the crab mac and cheese was disappointing , the avocado they had laid out started browning quickly, a lot of ingredients just laid out for their salad station but was a mess cause ingredients are just piled everywhere for messes to be made. The server kept constantly telling us that it’s a 90 minute window only due to the max reservation but the whole thing was probably 40% full at most so, coming to our table 4 times to repeat yourselves over a time limit that wasn’t even necessary was annoying. The mimosas were for 2 people or the adults? They were adamant on giving us 1 mimosa, given it was just me and my mom but i saw all other tables with everyone with their free mimosa. Our server was definitely new, constantly stuttering over words, and came up to us speaking spanish immediately when we have no idea how to speak it. The food selection was okay at best, The prime rib was the highlight. I wouldn’t go back at their price point and service. If they host a dining experience, they should hire servers with experience also, i felt like they just hired one of the movie theater workers the venue is setup in and to just start serving tables. Wild. First and last for sure. Charging for normal beverages even after that price point for a “buffet” is insane as well.
   

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3. J

   Joe

   Condado de Orange5 reseñas

   5.0

   Comieron en 30 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Zentrl was very pleasant. Service was good and the food was tasty. Slightly loud music but the restaurant was not busy so the music may have seemed louder than it actually was. Overall a very good experience. Would certainly go again.
   

   ZENTRL Kitchen + Bar - Fashion IslandSe respondió el 31 de marzo de 2025

   Thank you Joe for your 5 star review, and feedback. We can't wait to serve you again soon, and create a unique experience for you and your guests. Omar.K Manager
   

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4. P

   Paula VIP

   Las Vegas18 reseñas

   4.0

   Comieron en 24 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Unexpected hideaway. Service was great and the food was good. The restaurant offers indoor and outdoor dining. We dined in the early afternoon and enjoyed the outdoor dining under an umbrella.
   

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5. M

   Michelle

   Atlanta25 reseñas

   5.0

   Comieron en 17 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The service was great - the salmon was delicious & the manager was super sweet & attentive! We had a great time!
   

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6. L

   Lauri

   Condado de Orange4 reseñas

   5.0

   Comieron en 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The only thing that was not very good at Zentrl Kitchen +Bar was the level of noise: it was too loud. Otherwise our experience was excellent! The food was delicious and the service was great!
   

   ZENTRL Kitchen + Bar - Fashion IslandSe respondió el 14 de marzo de 2025

   Dear Lauri, Thank you for your 5 star review, we greatly appreciate it and your patronage at Zentrl Kitchen + Bar, we are glad that Brian took good care of you. We are always there to help accommodate our guests, sorry about the noise, if it something we can control, we are more than happy to work on it and boost your experience level with us. We are looking forward to serve you and your guests again. Omar.K Manager
   

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7. J

   Jack VIP

   Condado de Orange11 reseñas

   5.0

   Comieron en 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Food was excellent. Nice modern atmosphere. Will definitely come again.
   

   ZENTRL Kitchen + Bar - Fashion IslandSe respondió el 9 de marzo de 2025

   Dear Jack, Thank you for the stellar review, and we are more than happy to have you again and make your experience memorable. Omar.K Manager
   

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8. F

   Foodie

   Condado de Orange12 reseñas

   5.0

   Comieron en 7 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   We chose items from the 3-course O C Restaurant Week menu. We liked the ambiance and the service and the food. The tuna carpaccio was excellent. The ribeye was also excellent and cooked exactly the way we ordered it. We’d go there again.
   

   ZENTRL Kitchen + Bar - Fashion IslandSe respondió el 9 de marzo de 2025

   Dear Foodie, Thank you for your 5 star review, we are pleased to know that you will become a frequent guest. We are looking forward to serve you again with the best food and great service. Thank you for your patronage. Omar.K Manager
   

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9. C

   Christian

   Condado de Orange1 reseña

   1.0

   Comieron en 15 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Absolutely terrible experience!!!!! Food was terrible, delayed and completely dry. On top of that the MANAGER tried to scam us on the bill!!! Just unbelievable!!!! I left hungry and we paid over $200 for God knows what!!! Please don't go there!
   

   ZENTRL Kitchen + Bar - Fashion IslandSe respondió el 1 de marzo de 2025

   I'm deeply sorry to hear about your experience. This is certainly not the level of service and quality we aim to provide. We take your feedback seriously and will investigate the issues with the food and billing. Our goal is to ensure every customer leaves satisfied, and we clearly missed the mark in your case. Thank you for bringing this to our attention. We hope to have the opportunity to make it right in the future. -Rob Calvillo Director of Training and Development
   

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10. S

    Sammy

    Condado de Orange1 reseña

    5.0

    Comieron en 9 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Excellent service and food and hospitality on excellent people
    

    ZENTRL Kitchen + Bar - Fashion IslandSe respondió el 1 de marzo de 2025

    Good day Sammy, We appreciate your wonderful 5 star review and we are very glad to know that you had an excellent experience with us. We thank you for your patronage and we look forward to see you back again soon. Omar.K Manager.
    

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