Zen Sushi & Sake

Zen Sushi & Sake reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mike VIP

   Jacksonville8 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I are frequent Zen patrons and the food, drinks, and service never disappoints.
   

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2. J

   Jed

   Louisville1 review

   3.0

   Dined on May 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   I made reservations for my wifes birthday and asked for the chef to make something special. We got there and ordered. The young waitress mentioned it was my wifes birthday and said oh, we just give you a free desert when youre done. We said ok and ordered. She later on dropped a little slip of paper at the other end of the table we were sitting and walked away. I thought i was just so they knew all that we had ordered so didnt pay much attention to it. I asked her to ask the chef to make us something of his choosing foe the occasion and she seemed bewildered but said ok. We got our food and were almoat through when I asked her if the chef was almoat done with whatever he was making. She again looked confused and said oh, i didn't know you wanted something, then said well the chef dis make this special because he put all the sushi on one plate. The she appologiclzed and said do you want to order more food, ill go tell him. I said no its fine. So she walked away. When we were getting up to leave i glanced at the slip of paper - it was all the fresh fish they had gotten the day before AND THE REASON I CHOSE THAT PLACE! I had no idea thats what the paper was and the waitress never said anything. This was our first time at this place and the first time my wife could have sushi in several years due to breastfeeding. While the food was good and the waitress was overly present and nice, it was highly frustrating that we werent able to order the new fish and that the girl didnt tell the chef anything. Several missed opportunities for not only upsales, but for us to get what we actually went there for. I dont know that we will be back. It was a disappointment. Im also much more annoyed than my wife was/is, but I also make the reservations for us.
   

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3. J

   Jacquelyn

   Phoenix / Arizona8 reviews

   3.0

   Dined on May 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Service wasn't bad, the establishment needs one more server during busy times. Other than that food and drinks were excellent.
   

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4. J

   Jane

   Washington DC1 review

   5.0

   Dined on May 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down the best sushi resteraunt I have been to in the US. It is the only place I have found o-toro outside of Japan. A superb experience, it was as close to dining in Japan as you can get. Thank you!
   

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5. C

   Chris

   Louisville1 review

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Faviorate sushi joint, chefs platter is always great and every roll is delicious. Cocktails are also outstanding, is is the service!
   

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6. B

   Betty VIP

   Louisville106 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, food, and ambiance were perfect. Sushi was so fresh, rice was sticky, and our server was exceptional!
   

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7. D

   David

   Columbus4 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m gluten free. They helped me out! Plenty of options
   

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8. R

   Rafael

   New York City2 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding restaurant and food. I have been here many times and will continue to return
   

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9. L

   Lee Ann VIP

   Louisville15 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The sushi was fantastic! Brook was a wonderful server with a lot of knowledge about the different types of fish. She’s personable and professional. We had the Chef’s Selection 18pc sushi platter to share - outstanding! All of the sushi was very fresh and prepared with the perfect sauce and/or tiny accompaniment and/or nothing at all that was just right for the fish. Go to Zen! You’ll be glad you did:)
   

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10. C

    Christopher

    Louisville4 reviews

    5.0

    Dined on April 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was incredible. The presentation was Amazing. We will definitely be back.
    

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