Permanently Closed - Zavino KC

2.2
icon/ic_reviewCreated with Sketch.
14 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian

Restaurants you may also like

View all

About

This restaurant is permanently closed. Welcome to Zavino KC!
We are an upscale casual Italian eatery boasting Neapolitan flatbreads, Mediterranean salad styles, delicious Italian pasta dishes, and a crisp refreshing raw bar.
Our beverage program offers all local beers on draft, a variety of wine options from California to Italy, and a hand crafted cocktail menu straight from our sister locations, bringing a little taste of our Philadelphia flare to Kansas City.

We have partnered with local venders in the KC and surrounding areas to bring you farm fresh produce, rich roasted coffee, and even a little KC fashion with Local T KC designing our uniforms (also available for purchase at the restaurant) . Because supporting local businesses is important to us.
Come visit us in the Ameristar Casino. Have a drink, try some delicious food, we look forward to your company.
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
Italian, Contemporary Italian, Wine Bar
icon/ic_clockCreated with Sketch.
Hours of operation
Lunch
Fri–Sun 11:00 am–3:00 pm
Dinner
Tue–Thu 5:00 pm–10:00 pm
Fri, Sat 4:00 pm–12:00 am
Sun 4:00 pm–9:00 pm
icon/ic_phoneCreated with Sketch.
Phone number
(816) 414-7590
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Business Casual
icon/ic_chefCreated with Sketch.
Executive chef
Vito Nardi
icon/ic_private_diningCreated with Sketch.
Private party facilities
Zavino KC has the capacity to host private events upon request. Please reach out to kcaccounts@zavino.com
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
icon/ic_cross_streetCreated with Sketch.
Cross street
3200 N Ameristar Drive
icon/ic_parking_detailsCreated with Sketch.
Parking details
The Casino offer a large parking area. We are located just inside the main entrance down the stairs to the right of the fountain.
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine
What 14 People Are SayingWrite a review
Overall ratings and reviews
2.2based on recent ratings
2.3
food
2.5
service
3.2
ambience
2.4
value
Noise · Moderate
40% of people would recommend it to a friend
Sort by
Filters
OT
Kansas City
1 review
Dined on November 9, 2019
Overall1food1service1ambience1

We were going to be about 10 mins late due to traffic so I called to inform the restaurant. I was transferred from the main Ameristar phone number and the Zavino representative said no problem. When we got there the whole restaurant was closed. No one was there. We asked other people at the other restaurants in Ameristar and they said it was just closed.

We should have been informed but no one called us or even the woman on the phone should have told us

Luckily Great Plains Steakhouse was able to get us in


This was a real disappointment

AE
Kansas City
3 reviews
Dined on November 2, 2019
Overall2food2service3ambience1

pizza, bread, ricotta, meatballs, red sauce all awesome

the rest, salads, entrees, service (albeit very friendly, but very slow kitchen) were not great and unless I was hungry for very good ricotta and tasty bread, I will not come back.

burgers on an Italian menu...really??

CR
Kansas City
1 review
Dined on November 2, 2019
Overall1food1service1ambience3

Worst dinner and service I can ever remember having. Ordered a Manhattan and they came back after quite a while and said they didn’t have the ingredients to make it. After ordering one of their specialty cocktails, my husband got his wine and then I waited another 20 minutes before getting my cocktail. Waitress came to us at the beginning and all she said was “you ready?” Never saw her again. Salad and one entry came at same time casear and spaghetti. Both were terrible. Never got other entree. Had to call manager. Staff just didn’t care. Don’t eat there!

DS
Kansas City
1 review
Dined on October 25, 2019
Overall2food1service2ambience5

The dinner was not very good, the salad we ordered came out with the main course, and the cheesecake (or window sealer) was completely inedible. We will never go back.

GJ
Kansas City
2 reviews
Dined on October 25, 2019
Overall2food2service4ambience2

I was a bit disappointed. We ordered the beet salad and what came was a kale salad with a few beets and nuts. The main course was the scallops with risotto and it was delicious and what I expected. For desert we ordered tiramisu. I was something I would get at a buffet not a fine dining place. The music was loud and not appropriate and the lighting too bright for intimate conversation. I had high hopes for this place but it is just another corporate casino eating place that promises fine dining but does not deliver.

TD
1 review
Dined on October 19, 2019
Overall1food1service2ambience5

The server Kylie was rude and hateful, literally stated “whatever ok” to our guests. Chicken Parmesan was $17, consisted of a frozen processed patty, fried and covered in marinara. Pizzas were burned and inedible. This was a birthday dinner and the dinner/service was awful. We do not recommend this restaurant unless people enjoy paying 3 star prices for -1 quality food. We have posted to Zavino’s website, social media and to a Ameristar casino.

l
Kansas City
3 reviews
Dined on October 18, 2019
Overall1food1service1ambience2

Worst service ever. Poor attitudes from the staff from moment one, forgetfulness, food came to each person one by one not together, took each question one by one to kitchen without really listening to what was being asked, served other patrons while passing us up waiting... I could go on, but on top of it became I’ll from foo later too. Glad I won’t be returning.

MM
Kansas City
1 review
Dined on October 11, 2019
Overall5food5service5ambience5

Wow, what a very nice place. Food, service and ambiance was so incredibly perfect. My date and her sisters enjoyed every minute. Our server was the best.

SO
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

Dined here Saturday night before the show at the Casino. Atmosphere was great. The music was modern and the Diningroom was busy. Our server was polite and had some great suggestions. We tried the fettuccini special and a few of their "small plates" Great wine list and great prices. The manager stopped over to see how we liked our meal. We will definitely be back next show night.

SK
1 review
Dined on September 13, 2019
Overall1food4service1ambience3

We was in on a Friday night. We had a reservation for 7pm. We was sat at 7, but it took 20ish min for our waitress to come take our order at same time she took our drink order. 3 out of 4 of our plates came out and we waited 5 min 4th plate never came.... asked some worker if they could check since our waitress disappeared over and over they went to check but never came back. Finally our waitress showed up after we was all about done and come to find out she never entered the 4th meal. He finally got his food. We all ate and asked for our check and said it was two on each check. She brings check back all drinks on one ticket. Man it was a HORRIBLE experience. The food however but the waitress was SOOOO BAD!!!! I would give it another try but not with that waitress!!

J
1 review
Dined on September 13, 2019
Overall5food5service5ambience5

The food came out relatively quickly. It was delicious. Our server was cordial and helpful.

B
Kansas City
1 review
Dined on September 7, 2019
Overall1food1service1ambience5

Service was slow, never got my meal. Server was clueless when I placed my order, casino is Pepsi and they are Coca Cola. No bread, music is too loud.

KL
Kansas City
2 reviews
Dined on September 6, 2019
Overall2food1service3ambience1

I had Spaghetti and Meatballs, it was ok but I think the meatballs were from frozen not fresh or homemade, the sauce was good. My wife had worst lasagna we have ever had. She ate one bite and spit it out. I took a bite thinking she was overreacting, it tasted bad, real bad. We told the waiter and he was very sorry. No bread was served with the meal although when I asked for some he offered flatbread. I declined and we paid our bill and ran. After we paid I told the waiter to find another job fast because this place is in trouble. Too bad

OT
Kansas City
3 reviews
Dined on August 2, 2019
Overall1food1service1ambience1

It isn't even open.... Yet Open Table allowed me to make reservations.