Wu Chow-Downtown

Wu Chow-Downtown reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Toni VIP

   Austin8 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   I used to be a fan of WuChow and when in the right mood, certain dishes (Tangerine beef and eggplant) are enough to bring you back. But the last two dinners have not been up to their usual standards. The service staff are nice, but clearly there are not enough of them to service the volume. And the parking situation is horrendous. LA-Z parking charges $30 for a 2 hour minimum and usually there is nowhere else to park. Overall, I don’t anticipate going back to that location but am excited to try their new location on Lamar.
   

   Is this helpful?

2. K

   Kathy

   San Antonio1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was all delicious. All the food came out fast, hot and fresh. The pork fried rice was so good!
   

   Is this helpful?

3. M

   Micah VIP

   Austin1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Great service! Ate on the patio. Always a winner.
   

   Is this helpful?

4. K

   Kelsey

   Corpus Christi5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have eaten at Wu Chow a couple of times but today was the first time I ate there for their dim sum brunch. The food was as awesome as it is for dinner! Can’t wait to go again the next time I am in Austin. My daughter insists on going to get their soup dumplings when we are in town and they never disappoint.
   

   • 
   • 

   Wu Chow-DowntownResponded 6 days ago

   Thank you so much for the review, Kelsey. I'm so glad you were able to find our dim sum brunch. It's one of my favorite services. Can't wait for you to stop in again.
   

   Is this helpful?

5. L

   Lindsey

   Austin7 reviews

   1.0

   Dined on April 23, 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   I am extremely disappointed in my experience tonight. I sat outside to enjoy the happy hour AND the regular menu. Our server was good and the food was incredible. (Always is) that’s all that was good. I first ordered a ‘spress yourself. When the drink came out it seemed disheveled. I am an espresso martini connoisseur, this came messy and a little unappetizing. My partner ordered a bourbon on the rocks - normal order. What wasn’t normal was the glass came with some kind of waxy material inside the glass with the bourbon. We were charged for ICE! This was not specialty ice, this was water/coke/ice tea ice. These two drinks were not part of the happy hour menu, and we understood this. In our second round, I ordered a Welcome to the Jungle and my partner ordered a Count Offaly. He got the happy hour price - I did not. Both are on the happy hour menu. I also ordered egg ribbon soup - happy hour price $2 - we paid $6. I’m very disappointed and discouraged we were charged so haphazardly.
   

   Wu Chow-DowntownResponded on April 24, 2025

   Hello Lindsey, I’m very sorry to hear that your experience did not go well last night. I love hearing that the food and service was good but obviously there’s more to the experience than that. Especially at happy hour. I will follow up with the team from last night to understand why the pricing would have been off. We do have an extra charge for “rocks” but the charge is for the extra .5 ounce pour that would go in a “rocks” pour versus a regular pour. I will also follow up with training on that to make sure it’s being relayed to the guest. I’d love to do more to make this right if you would reach back out to us.
   

   Is this helpful?

6. A

   Amy

   Unspecified1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best experience ever great food and great service!
   

   Is this helpful?

7. N

   Nicholas VIP

   New York City14 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and service. Server was attentive and knowledgeable.
   

   Wu Chow-DowntownResponded on April 21, 2025

   Thank you, Nicholas. I'm glad you had a great time with us on Friday night. We look forward to having you in again soon. If you haven't tried our Sunday dim sum or happy hour I highly recommend those.
   

   Is this helpful?

8. S

   Shamus

   Nashville6 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful meal and the service was excellent- highly recommend
   

   Is this helpful?

9. P

   Patricia VIP

   Austin18 reviews

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Ate at Woochi last night downtown.  We’ll never go there again. The staff was friendly, energetic, and polite. The food was unacceptable. It was overcooked, misrepresented on the menu, and in a couple of cases we didn’t actually get a full order. I was a big fan of Wu Chow, sorry to see it go…
   

   Wu Chow-DowntownResponded on April 21, 2025

   Hello Patricia, We're sorry to hear you did not enjoy your last trip to Wu Chow and we would hate to see you go. We would love to hear more about your experience and hopefully get some details on what was overcooked or misrepresented. We hope to hear from you and hopefully show you we haven't lost our touch.
   

   1 person found this helpful

10. C

    Chelsea VIP

    San Antonio5 reviews

    5.0

    Dined on April 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best soup dumplings in Austin. Service impeccable.
    

    Is this helpful?