Willard Hicks - Campbell

4.4
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816 Reviews
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$31 to $50
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American
At Willard Hicks - Campbell we offer our guests an elevated experience in a warm, comfortable, inviting atmosphere. Our vision is to provide a balanced experience where quality and comfort are truly affordable. We strive to create a relationship with each of our patrons and truly appreciate our neighborhood community.

We are excited to offer 100% black angus steaks, deliciously prepared on our wood burning grill and feature dishes prepared with only the finest, freshest ingredients.

At the bar you will find handcrafted cocktails created with premium craft spirits and an exciting selection of beers and wine.

We welcome you to Willard Hicks; it is our hope that you feel right at home.
What 816 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.1
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
San Francisco
6 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

What a treat! The service was great the food cooked to perfection. We enjoyed steaks and sides and everyone was happy with their selection.

DB
San Francisco
3 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

All was perfect except for extremely high noise level

d
San Francisco
25 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Always a #10.
Outstanding food and service.

SB
1 review
Dined on October 11, 2019
Overall 3food 3service 5ambience 5

I found the prices to be to high compared to the value and taste of the food. Perhaps this is a good happy hour spot as the ambiance and service is great. Sorry I can't say the same for the food.

RL
San Francisco
35 reviews
Dined on October 11, 2019
Overall 5food 4service 5ambience 5

Excellent dinner. Great wine list. We shared the fries as an appetizer. A bit too spicy, but hot and crunchy and creamy middles. Yum. My friend had the rib-eye, which she loved. I had swordfish. Delicious, and just as good cold for lunch the next day. Great professional friendly service. Will return.

OT
San Francisco
5 reviews
Dined on October 4, 2019
Overall 5food 4service 5ambience 5

Our server Dana was amazing. You can tell she loves her job, and is very good at it. Food was mostly excellent. Appetizers & sides were stellar. The steak was merely average.

OT
San Francisco
1 review
Dined on October 4, 2019
Overall 4food 4service 4ambience 5

They asked me if I was celebrating something when I made the reservation, I said yes my anniversary. But nothing ever happened at the restaurant, nobody even acknowledged my anniversary

M
San Francisco
2 reviews
Dined on October 3, 2019
Overall 3food 2service 4ambience 4

Celebrated two birthdays in our party. We were seated quickly; it was a late reservation (830pm) on a Thursday evening. The wait staff was pleasant, quick and accommodating! We brought our own wine as corkage fee is $15; very reasonable! We ordered starters the meaty chewy rolls & Jalapeño cornbread. The roles were ok. Unfortunately the cornbread came out burnt twice. This was quite disappointing. The third batch was just ok. Entrees were very good & the sides as well. We’ll probably try other “like” restaurants in the area first.

KJ
San Francisco
3 reviews
Dined on September 29, 2019
Overall 4food 5service 3ambience 5

Everything was great but the service was just average.

OT
Las Vegas
3 reviews
Dined on September 29, 2019
Overall 4food 4service 4ambience 3

The host was not very helpful when we asked for a table that was larger than the ones they have set up for two people. Those tables are so small you can’t have an appetizer dish on the table with the menus at the same time. We needed to have them remove the candle and any dishes we were still working on in order to accommodate our meal plates. The waitress was great and the food was better than average. The only thing I was disappointed with was the risotto. It was a bit too sweet.

SR
San Francisco
1 review
Dined on September 28, 2019
Overall 1food 5service 1ambience 5

So disappointed! Great food and ambiance. Ordered the ribeye and chicken from the grill with the Mac and cheese green bean and mushroom sides. Incredibly disappointed after the meal. When I asked for the other half of my ribeye steak to-go with the leftover mushrooms the waiter took all the dirty plates including the ones I asked to take home. The bottom of the other plate sat on top of my steak. It’s disgusting and there’s no way I’m eating the leftovers if the staff has such disregard for cleanliness. Won’t be back.

OT
Central Coast
2 reviews
Dined on September 26, 2019
Overall 1food 2service 3ambience 4

This is now the 2nd time I have had a bad experience here. I went with my husband a few weeks ago on his company’s card. I ordered a filet mignon and it came out completely burned. When I asked to get a new one the waitress said they were having trouble with the grill. For the new filet and it till had a band taste like they were cooking on a dirty bill. Then to make matters worse when my husband goes to submit the receipt to his work we find out they billed us for TWO steaks!! I got charged over $40 for a steak that I took one bite out of and then sent back. Emailed management within two days and no response.

I take my team out last week. Again my steak was completely burned on the outside yet rare on the inside. It was so burnt I could not cut it with a steak knife. Also the fries were burned to a crisp and the cornbread was completely burned on the bottom.

Never again!! Save you money unless you like you food extra well done and crispy

t
San Francisco
83 reviews
Dined on September 24, 2019
Overall 4food 5service 4ambience 4

Great server, dishes well explained when we asked, very reasonable wine prices, tasty food esp: coconut shrimp & pork chop with mash and sprouts. Three TVs of sports but at least they’re in a separate bar area. Good.

OT
1 review
Dined on September 23, 2019
Overall 5food 5service 5ambience 4

Willard Hicks did not disappoint! I had been meaning to come here since it opened and I was a little bit nervous it wouldn't meet my expectations, but it totally did! Our server (Anthony) did an amazing job! He really knew the menu and was able to elaborate/ suggest several drink options and food! I had the Pims drink and my boyfriend had the "some like it hot" they were outstanding! We also tried the cornbread which was a total high light! Also, the burger was legit the biggest burger/fry combo I've ever seen in my life! It's no wonder why they have a "split" option for that! So so yummy and truly gourmet!
We will for sure make our way back more frequently and recommend to anyone in the area! It was also the perfect place to celebrate my birthday as I got a delicious free dessert (cookie and ice cream) and they kept it discreet!
Can't wait to come back!

ST
San Francisco
14 reviews
Dined on September 23, 2019
Overall 3food 3service 3ambience 3

Chopped salad was a little bland. Corn side dish would be nice if kernels were cut from Cobb. My pasta with short rib was very good.

OT
San Francisco
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 4

Great food and great service. Our waitress Brittany was so friendly and helpful with our first experience dining at Willard Hicks. Will definitely be back.

KP
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Great food. Excellent service. Cocktails were great. They were very accommodating with our toddler. Giving us a booth and making sure we had kid friendly utensils. Setting hot plates away from our toddler (it’s amazing how most people just don’t think about that).

TB
San Francisco
60 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 4

Meeting up with old friends.
Tonight we had fantastic service and outstanding food.

TP
Phoenix
12 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 4

Our grilled swordfish was excellent, our server was "genuine" and very good.

OD
San Francisco
5 reviews
Dined on September 13, 2019
Overall 4food 4service 5ambience 5

Our waiter Anthony was very attentive and provided great dining customer service!

We had the swordfish which was delicious. My only critique is that for the price, it would have been nice to have two sides included instead of a grilled lemon and a tiny bed of greens.

OT
San Francisco
2 reviews
Dined on September 11, 2019
Overall 1food 1service 1ambience 2

Poor service. Server was rude and impatient. Good came out cold. Overpriced for quality of food.

OT
San Francisco
2 reviews
Dined on September 11, 2019
Overall 5food 4service 5ambience 4

Steak was cooked medium, while I ordered medium rare. I notified our server, Vanessa, and she had the kitchen prepare a new steak. I've been here 5 times and this is the first time my steak had been overcooked. Vanessa was great. Love that there is no corkage for the first bottle of wine.

OT
1 review
Dined on September 10, 2019
Overall 5food 5service 5ambience 4

Food was great... served hot and delicious. Server very attentive. Good place .. lively but ok to talk and not be overheard.

OT
San Francisco
1 review
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

It was a quiet night at WH but everything was just fantastic. Food and service.

M
San Francisco
34 reviews
Dined on September 3, 2019
Overall 3food 5service 2ambience 4

We have dined at Willard Hicks numerous times, including hosting a dinner party. We have been pleased with the wonderful food every time. The service had also been top level, until this evening. Tonight our waitress must have been distracted. She disappeared for significant periods. Other waitresses even stepped in because they saw we needed or wanted service. We asked to have our table cleaned after the entrees and before dessert. The table was not cleaned before we left. We wanted refills of soft drinks but another server, who noticed we wanted something, helped us. At the end, our server had not been around for some time, so I asked another server for our bill. This dinner was our second visit to WH in two weeks. Sadly, now I’ll wait a while before I return.

U
San Francisco
5 reviews
Dined on September 2, 2019
Overall 5food 4service 5ambience 5

Overall we love Willard Hicks however last night wasn’t the best for us. My burger was ridiculously ginormous. You were forced to cut it up and eat it with a fork. I ordered it medium it was overcooked and because I could not bite into this burger the flavor profile just was not there for me.

My husband had the street tacos, wasn’t his best meal but not horrible. We have eaten at Willard Hicks several times which we have been quite impressed. I still give them a five star and we will go back but it was a bit disappointing last night.

OT
Central Coast
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Had a late reservation so the restaurant was basically all ours. The food was prepared rather quickly but still so so delicious

OT
San Francisco
1 review
Dined on August 31, 2019
Overall 5food 5service 2ambience 4

Sister in town

MF
San Francisco
2 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Always great food !! Nice evening out , excellent service and staff

ND
San Francisco
26 reviews
Dined on August 24, 2019
Overall 5food 5service 4ambience 4

We went with a couple of friends for dinner. The drinks took some time to arrive, but were excellent. The appetizers (crab cakes, tuna tartar, deviled eggs) were also excellent. While all the proteins were really good, the side vegetables were actually better. Beautifully seasoned, interesting and creative. The restaurant is a bit on the noisy and bright side. Also, we sat with dirty plates on our table for about 20 min hoping someone would clear them away. Aside from that, it was a great experience and we will definitely be back.

OT
London
1 review
Dined on August 23, 2019
Overall 4food 4service 3ambience 5

Good quality steaks. The rib-eye with Ponzu demi-glacé was a tad on the salty side and the fries could have been crispier. Overall it was an ok meal. Certainly have had better steaks elsewhere in the world but it’s a good enough place to go if you’re in Campbell. Wish service was a bit more attentive though. The place wasn’t packed but we could see quite a few tables including ours just anxiously waiting or looking to catch the eye of servers who were nowhere to be found.

GM
San Francisco
2 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Everything about Willard Hicks is outstanding. We have been there many times before,
and they never disappoint! All of the food is beautifully presented and delicious! Highly
recommended!

P
San Francisco
9 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Server was excellent. Food is consistently great. Perfect spot for dinner, a date or just hanging with friends. Great small party rooms available. Fun bar vibe. Great music played too.

OT
San Francisco
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Service was superb, friendly,open ! Special request ( very pregnant daughter) table no problem. Food so delicious

S
San Francisco
1 review
Dined on August 21, 2019
Overall 5food 5service 5ambience 4

The burger here is big enough to split between two people. I really enjoyed the Bone In Short Rib and would highly recommend the peppercorn steak as well.

BW
San Diego
2 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

First time at this restaurant and well worth it. The food, service, staff, etc were all outstanding. We will definitely eat here again!

e
San Francisco
1 review
Dined on August 16, 2019
Overall 3food 5service 5ambience 5

I requested a quiet table since it was our anniversary dinner. Instead they put us right in the walkway next to the bar area, so that was annoying. Other than that food and service was good.

OT
San Francisco
1 review
Dined on August 16, 2019
Overall 4food 5service 5ambience 5

We greeted at the host stand upon entering. The host (might be a manger) seemed a bit confused or unsure, but quickly composed himself and brought us to our table. We quickly greeted by our server who helped us with our drink orders, sharing his personal favorites. Our drinks came out in a time manner, alone with our appetizer. Out next was our entrees, all were delicious and cooked to order.

TG
San Francisco
1 review
Dined on August 13, 2019
Overall 1food 3service 1ambience 3

Took 3 hours to complete dinner. Waitress was nowhere to be found. Manager was unresponsive and not helpful.

E
San Francisco
34 reviews
Dined on August 12, 2019
Overall 2food 3service 1ambience 4

The food and drinks were good, but there were several significant issues with the service that would make this a do not recommend, with so many other places in the area. There were several order mistakes made for our party (forgotten soup, wrong side dish). Then there were the other service issues: appetizers, soups, and salads all coming at one time, even the servers were bumping into one another. Secondly, there was the waiting for several items: refills on ice tea (needed to ask 2-3 times), a side of salad dressing (waiting over 15+ minutes, needed to ask twice, everyone else was done with their salads/soups), a glass of wine to have with the main course (asked as they were taking away the salad, glass didn't arrive for 20+ minutes after the steak - even eating slowly waiting for the steak I was 1/2 way done before it arrived). The server seemed like he was trying and he cared, but for the amount paid for the meal I expect better service. The food itself was good, not excellent. Paired with the service, I do not know if I would come back again.