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Willard Hicks - Campbell

4.4
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960 Reviews
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$31 to $50
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American
At Willard Hicks - Campbell we offer our guests an elevated experience in a warm, comfortable, inviting atmosphere. Our vision is to provide a balanced experience where quality and comfort are truly affordable. We strive to create a relationship with each of our patrons and truly appreciate our neighborhood community.

We are excited to offer Certified Angus Beef steaks, deliciously prepared on our almond wood burning grill and feature dishes prepared with only the finest, freshest ingredients.

At the bar you will find handcrafted cocktails created with premium craft spirits and an exciting selection of beers and wine.

We welcome you to Willard Hicks; it is our hope that you feel right at home.

Support Willard Hicks - Campbell during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 960 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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BB
BBT3
1 review
Dined 7 days ago
Overall4food5service4ambience2

The food was delicious! I had the Peppercorn NY strip and it was the best steak I have eaten in a very long time if not ever! Our waiter was attentive and also gave my husband and I time to enjoy each other's company. The tables set in the street where we were first seated were not swept clean underneath from previous diners and there were leaves there as well. The hostess was very nice and got us a table that was much nicer to dine at. I would definitely go back there again.

JP
JoeP
1 review
Dined 7 days ago
Overall4food4service4ambience4

Consistently very good. Great huge burger if you are in to that. Craft Cocktails are the real thing and not overpriced. Go-to spot in the area.

p
paka
Orange County
2 reviews
Dined on September 19, 2020
Overall2food4service1ambience1

poor service; decent food; general manager has poor customer service.

BB
vipBarbaraB
San Francisco
17 reviews
Dined on September 13, 2020
Overall5food4service5ambience4

As always Willard Hicks was a very good choice for a nice dinner with friends on the weekend! Their staff is always very accommodating and on top of things.

OT
OpenTable Diner
San Francisco
4 reviews
Dined on September 12, 2020
Overall5food4service5ambience4

Dinner was delicious. The variety of options on the menu were a plus. My steak was a little overcooked but it was still good. I will definitely go back.

F
vipFluf
San Francisco
7 reviews
Dined on September 12, 2020
Overall3food1service3ambience3

We ordered rare and medium rare steaks. They were both well done. Second time around my husband’s steak was medium rare (perfect) mine was well done when I ordered a rare steak. Very disappointing as we normally dine here for special occasions in the past. We did appreciate the server not charging us for the steak but I went home hungry.

JC
JovanC
San Francisco
10 reviews
Dined on September 10, 2020
Overall5food5service3ambience5

Great overall experience with Willard Hicks. Been going here since they first opened this location. It’s been fun, food is great, service can be hit or miss depending on your server, and I can say the food is a little pricey for what it is. But we’ll wroth eating and enjoying a great time with friends, family, and social gatherings.

D
Drew
San Francisco
2 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Great outdoor set-up, food and service was excellent. Loved my steak and my wife was happy with her salad. The musician busking across the street was a fun bonus.

MD
McDonaldFamily
San Francisco
3 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Dinner with some good friends.

s
sjtraveler
San Francisco
14 reviews
Dined on September 1, 2020
Overall4food4service5ambience3

Good meal and drinks. We would go back again. We particularly liked the street tacos appetizer and their specialty Sidecar cocktail. Overall, we found the food quite flavorful, the portions very generous, and the service good.

There were a few minor drawbacks. The steak burger, although tasty, was almost impossible to eat because it is so large (1 lb), piled high with toppings, and served uncut. It’s hard to see how anyone could bite into it. The sticky chicken entree was also good but the sauce was a bit too tangy for my tastes.

A note about outdoor seating: to respect proper social distancing, some tables are in the street. This isn’t a problem, although some straddle the gutter, so you’re sitting at a slant for the meal. I was OK with it, but if you think that would be a problem for you, you might want to note that when making your reservations.

r
ramon
San Francisco
1 review
Dined on August 31, 2020
Overall2food2service1ambience2

For the price the steak was basic. We spent over 400 and it wasn't that great. Also the tables are wobbly. If you are going to serve outside fix your tables.

OT
vipOpenTable Diner
Las Vegas
5 reviews
Dined on August 31, 2020
Overall4food3service4ambience4

So nice to be able to dine out again. The spacing of tables was great and our server was really helpful. The drinks were great but food unfortunately was just good/ok.

OT
OpenTable Diner
Orange County
1 review
Dined on August 29, 2020
Overall5food4service5ambience4

We love our server Jesus. We go to Willard every couple of months but always order the same thing. Jesus remembered our drink order as soon as we sat down and remembered to bring extra sauces for our burgers. Great great service!

D
Deedee
1 review
Dined on August 25, 2020
Overall1food1service1ambience1

Treated us so rudely from the moment we walked in and did not honor reservation.

GP
vipGeneP
Seattle
73 reviews
Dined on August 25, 2020
Overall3food4service3ambience3

OK, I know this Covid thing is hard but the hostess at Willard Hicks definitely needs to lighten up. She was definitely a downer start to the evening.
The crab cakes were excellent.
The Basil Hayden was not Basil Hayden
The filet mignon was prepared perfectly as ordered with excellent mac and cheese side
The baby back ribs were also excellent falling off the bone tender
The swordfish was also superb.
The carrot cake dessert was HUGE and excellent.
Having to sit in the middle of the street without a heater definitely took away from the experience.

SS
SandyS
San Francisco
4 reviews
Dined on August 24, 2020
Overall5food5service5ambience5

It was great. Felt very safe and great to be outdoors.
Great Service

KY
KristinaY
1 review
Dined on August 23, 2020
Overall3food3service3ambience3

I really like this place and our waiters were great but the host/manager was so unpleasant it took a while to enjoy the food and experience.
Since she is the first one people see, my thought is she should be most welcoming.
Food was good as usual.

MS
MichelleS
Central Coast
1 review
Dined on August 18, 2020
Overall5food5service5ambience5

We loved everything about it, food and service was great.

JC
vipJaimeC
San Francisco
12 reviews
Dined on August 18, 2020
Overall4food4service4ambience4

Service was great, food also delicious as usual. They’ve done a nice job on the pivot to outdoor only dining. Looking forward to returning again very soon.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on August 14, 2020
Overall5food5service5ambience5

It was our first since the shout down. My mom watch the kids and we went to have good dinner

h
viphungry
San Francisco
21 reviews
Dined on August 13, 2020
Overall5food5service5ambience4

Since they closed Campbell Ave. Outdoor dinning is very enjoyable. The staff was friendly and the kept the drnks and food coming at a good pace.

OT
OpenTable Diner
Central Coast
3 reviews
Dined on August 13, 2020
Overall5food5service5ambience5

Willard Hicks is an exceptional restaurant. My steak was not the right temperature they promptly took care of it. The food and the service was top notch. Thank you.

BT
vipBryannaT
San Francisco
7 reviews
Dined on August 7, 2020
Overall5food5service5ambience5

Great experience each time I've dined at Willard Hicks. Great service, food (the porkchop with apricot chutney is my favorite, but can't go wrong on most items on the menu) , and refreshing cocktails. During COVID-19 time, seating is outdoor (heated lamps in the evening) and WH does a good job with social distancing (all servers had masks and gloves on), putting their menu online that you can access on your mobile devices by scanning a QR code when you check-in (clever way of not distributing physical copies of menues which helps reduce the spread of virus). Will be back for the dozenth time to try some of their other entrees and will be bringing more friends or date for lunch/dinner!

MT
MaiT
San Francisco
3 reviews
Dined on August 7, 2020
Overall1food4service1ambience5

The host, Susie, was absolutely rude to us and was clearly frazzled as she couldn’t handle the stress of dealing with multiple customers over different modes of communication all at the same time. Unbelievable that she’s the Asisstant Manager. At this rate, she’ll likely run the restaurant to the ground.

On the other hand, our wait staff was incredible. This review is only specific to the poor service offered by Susie.

O
vipOutandabout
San Francisco
367 reviews
Dined on August 7, 2020
Overall4food4service4ambience5

The pork chop was excellent. The Mambo salad was good, but somewhat bland. Our drinks came just as we ordered them and the service was quite good considering the servers had to run in and out constantly. Didn’t really enjoy sitting in the street, but the restaurants don’t have other options.

OT
OpenTable Diner
San Francisco
1 review
Dined on August 7, 2020
Overall4food5service5ambience4

More shade needed for outside, but food and service was great...as always. I’ll be back soon.

RT
vipRogerT
New York Area
11 reviews
Dined on August 5, 2020
Overall5food5service5ambience4

One of my favorite dining spots is the outdoor area at Willard Hicks - Campbell. Amazing food! The Baked Brie is just perfect. Innovative themed beverages from their bar and great steaks. How can you not love this place. They don't just try hard, they serve up great food consistently. It is always a great experience. I cook at home and I am always looking for a restaurant that can prepare and serve a meal that exceeds what I can do at home. Not many restaurants can deliver. But one that has delivered absolutely enjoyable meals more than three times this summer is Willard Hicks. I highly recommend the Filet, the Bone in Rib-Eye, the Green Beans, and the Intruder adult beverage. However be aware that literally everything on the menu is worth trying, and you should! The Sword Fish is great! The Butter Cake A-La-Mode and the Crème Brûlée is perfect as well. Seriously the consistency in execution is impressive, they are deserving of your business.

W
kenW
San Francisco
1 review
Dined on August 5, 2020
Overall1food1service1ambience1

We had a 4pm reservation and arrived 5 minutes early. The maitre d very rudely advised that they did not open until 4 and then shushed us. We left!

BT
vipBryannaT
San Francisco
7 reviews
Dined on August 4, 2020
Overall5food5service5ambience5

Their porkchops are one of my favorites on the menu, also had the mac and cheese and tried the cornbread for the first time--was sooo yummy! Great way to end a bike ride evening 👍

BB
vipBarbaraB
San Francisco
17 reviews
Dined on August 2, 2020
Overall5food5service5ambience5

Willard Hicks in Campbell never disappoints. Great customer service with much attention to detail by Victor! Love dining at this neighborhood gem.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Great Experience!

MT
MaiT
San Francisco
2 reviews
Dined on July 30, 2020
Overall1food5service1ambience5

We love this restaurant and have been coming for years. However, we had a terrible experience earlier today because the host, Susie, was terribly rude and doesn’t know how to communicate with her customers.

While I understand that during a pandemic, it’s difficult to pay for a good staff, this host is absolutely terrible and should not be in the restaurant business as she lacks customer service and communication skills. Worst of all, she is rude and doesn’t have cleanliness in mind as she sat us at a table that was not yet cleaned and sanitized, after making us wait for 20 minutes at 9:30 pm.

She’s chasing customers away and this is not a good time to compromise on service given how vulnerable restaurants are during a global pandemic.

TERRIBLE SERViCE by HOST! That said, the wait staff was amazing as before. Something needs to change now or the restaurant will be driven out of business over time by Susie!!!

WP
WillyP
1 review
Dined on July 26, 2020
Overall4food4service4ambience4

Great atmosphere. Great service staff. Our table was right next to the sidewalk and there were plenty of people walking within 2 ft of us not wearing face masks. Everyone needs to do our part so restaurants can stay open.

OT
OpenTable Diner
San Francisco
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Nice dinner on the patio! Covid safe dining out!

S
Shawn
Central Coast
3 reviews
Dined on July 23, 2020
Overall4food5service5ambience4

Food was excellent, service was wonderful... wait time after our reservation time was not.

BB
vipBarbaraB
San Francisco
17 reviews
Dined on July 19, 2020
Overall5food5service5ambience4

Willard Hicks is always a good spot for a nice dinner on a weekend night. Their staff is very friendly and attentive and makes looking after customers look easy even in these challenging times where only outdoor dining is allowed and they have to walk a lot further.

TM
ThelmaM
San Francisco
1 review
Dined on July 17, 2020
Overall5food5service5ambience5

Anniversary was very nice

OT
vipOpenTable Diner
San Francisco
1 review
Dined on July 16, 2020
Overall1food1service1ambience1

We booked online and then upon arrival we were told that they didn’t know why open table showed we had a reservation.
Apparently they were booked

RC
RobertC
1 review
Dined on July 12, 2020
Overall5food5service5ambience5

Great as always even though we sat right by the door.

L
vipLindav
San Francisco
16 reviews
Dined on July 11, 2020
Overall4food4service4ambience4

Always amazing. We were seated outside, the food, drinks and service was fantastic!

FAQs

Willard Hicks - Campbell offers takeout which you can order by calling the restaurant at (408) 374-5000.

Willard Hicks - Campbell is rated 4.4 stars by 960 OpenTable diners.

Willard Hicks - Campbell does offer gift cards which you can purchase here https://willardhicksgrill.cardfoundry.com/giftcards.php?action=store.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.