Vessel NOLA

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1. OT

   OpenTable Diner

   New Orleans

   1 review

   vip
   2.0

   1 review

   Dined today

   overall2food2service1ambience5

   Really disappointing experience today. Service was an absolute mess for our own party and every table around us. Incorrect dishes being sent to multiple tables and extremely long waits for food (over an hour after ordering and dishes arriving for only part of the table). Food quality seemed much worse than prior visits as well with dishes arriving cold and teetering on undercooked. Bummed because this used to be a favorite spot.

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2. OT

   OpenTable Diner

   Orlando

   3 reviews

   vip
   3.0

   3 reviews

   Dined 1 day ago

   overall3food3service3ambience4

   Order came out wrong, some meals were great (blueberry pancakes), some below average (shrimp salad). Staff seemed confused, our waitress had a serious attitude problem. The setting is however very nice.

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3. W

   Wxyz

   New Orleans

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   overall4food4service5ambience5

   Food was good, but overpriced for what it was. Wait staff was great and ambiance wonderful.

   Report
4. s

   stefanie

   New York Area

   13 reviews

   vip
   2.0

   13 reviews

   Dined 2 days ago

   overall2food2service3ambience1

   I made a res for my daughters graduation. We have been several times before and really enjoyed it. We were sat on patio despite my indoor reservation-it was hot and there were a ton of flies!!! Then they were out of cvs Ickes and salmon making menu very limited. Not the post grad meal we had hoped for

   Vessel NOLAResponded 1 day ago

   Hi Stefanie, I apologize that we were out of a couple of proteins. Our suppliers been having trouble getting us items for our menu over the last day. I did research for the reservation and it's actually notated as an outdoor booking. I'm sorry we couldn't accommodate your request for inside and I'm sorry for the negative experience. I hope your next visit with us is incredible. I've made a note in your booking to take extra special care of you. Sincerely, Amandalynn Picolo General Manager

   Report
5. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food2service5ambience3

   Disappointed. Underwhelmed. The first two entrees I ordered were unavailable. That might be ok if they had more than 6 choices. You might think If you shrink the menu it would be easier to avoid running out.

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6. w

   williamd

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food4service5ambience5

   Great place for a quiet business lunch. The full bar and simple menu allowed us to focus on the conversation. This is my favorite place in mid city for a unique dining experience that allows conversation with great food and drink

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7. OT

   OpenTable Diner

   Los Angeles

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience3

   Hush puppies were bland. My colleague and I were served two different types of fish for the same entree, neither of which was good. The service was disinterested at best. Dishes were forgotten and check ins were only sporadic. The app recommended Vessel based upon my frequent visits to Gjelina in Venice. The algorithm needs work because the two restaurants are not remotely comparable.

   Vessel NOLAResponded 4 days ago

   I apologize for your experience with us. We are working on getting our kinks ironed out. I will be doing research into who was taking care of your table as we clearly missed the mark with your service. I will also inform the kitchen that the hush puppies were bland. Your feedback will be used to improve our service and menu. Regards, Amandalynn General Manager

   Report
8. M

   Manny

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   outstanding food, service and cocktails. on my list of favorites and definitely going back.

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9. OT

   OpenTable Diner

   Los Angeles

   5 reviews

   vip
   3.0

   5 reviews

   Dined 5 days ago

   overall3food5service1ambience5

   This is a great restaurant for ambiance and delicious NOLA cuisine! However our waiter was non existent and people came and went near us before we were even served!

   Report
10. MH

    MichelleH

    Atlanta

    2 reviews

    1.0

    2 reviews

    Dined 5 days ago

    overall1food1service1ambience5

    Worst service I’ve ever had in my life! Food was terrible. The only good thing about this place is the rosemary French fries and the ambiance. Avoid at all cost!

    Vessel NOLAResponded 4 days ago

    Hi Michelle, I'm sorry that you did not have a good experience with us. I'd be interested to know what specific issues you experienced so I can be sure to correct them. We are working hard to correct known issues as I've just acquired a new Chef de Cuisine, and hired an Assistant Manager. Regards, Amandalynn General Manager

    Report
11. CT

    CTtraveler

    New England

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food2service1ambience5

    The former church is lovely, but the sun shining through the windows in the evening are a problem. Directly in the eyes of anyone facing them. Our waitress apparently had trouble hearing us and thought we were sharing the salads and entrees so they were delivered separately. The first entree was not hot although the second was.

    Report
12. d

    dovelove

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined 7 days ago

    overall3food3service3ambience3

    Not our best visit. We’ve been here many times, but the service & food was lacking. I ordered the traditional breakfast which included grits, scrambled eggs (runny), and a biscuit (no salt/taste). They did the drop & run and I didn’t have a chance to ask for salt & pepper, butter, & jam. Took me 10 minutes to flag someone down. First rule of service, ask your customer if they need anything before you walk off. My friend ordered the blueberry waffles & there were no pistachios. Her coffee was lukewarm.

    Vessel NOLAResponded 3 days ago

    Hello, I'm sorry for the issues with your dining experience. We have added more management staff as of this week so we will be using your review as a training opportunity and feedback to the staff to improve our level of service. My apologies again for the issues you experienced. Regards, Amandalynn General Manager

    Report
13. OT

    OpenTable Diner

    Fort Lauderdale

    2 reviews

    vip
    3.0

    2 reviews

    Dined 7 days ago

    overall3food3service2ambience4

    We had a large party reservation at 9:45. We arrived a bit early and waited at the couches by the entrance which was nice. Once we were seated the vibes were just a little awkward. Our waiter asked me for my ID 3 times and you could just tell she wasn’t the biggest fan of our group. The food was good but took 50 min to arrive. The red fish, Fillet mignon, and the scallops were the best dishes by far. I think this place would just be better for an older crowd and small parties. They DONT split checks and we had to talk to the manger so we could get separate checks which took a while. Truly I would go back if I was going on a date because the drink I ordered was good and the food was too. Just the service threw me off.

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14. NJ

    NicoleJ

    San Diego

    4 reviews

    vip
    3.0

    4 reviews

    Dined 7 days ago

    overall3food3service5ambience4

    Unique beautiful restaurant. Great service and drinks. Good okay. Limited menu, food cold and market fish breaded.

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15. DK

    DanielleK

    Milwaukee

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service3ambience3

    Food was good. Expected more...somethings overdone other things missing.

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16. EH

    EarlingH

    Atlanta

    5 reviews

    3.0

    5 reviews

    Dined on May 14, 2022

    overall3food3service3ambience5

    Lovely ambiance and setting. Cocktails were extremely well made and delicious. Food was good for brunch, however the setting and vibe made up for it.

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17. CG

    CtGoodman

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined on May 14, 2022

    overall3food4service3ambience3

    2nd time this week and man-o-man are they struggling. I feel like the management must be off or out of wack! Servers know nothing about the menu, chef overcooked multiple meals twice, wait staff is I’ll prepared and hadn’t even had the food to comment, and the staff clearly had not prepped for brunch as they were still pulling things out and making the ambiance nice at 1p when we were leaving. We’ve really tried to support the place but this will very likely be the last time we dine at Vessel! Shrimp and grits were on point though!!

    Vessel NOLAResponded on May 14, 2022

    Hi, I'm sorry you experienced service issues. I will admit we have been struggling in the management department. We just recently acquired a Chef De Cuisine and I have new FOH management starting on Monday. It has been only me over the whole space for a while so with this new team under me, I anticipate we will be moving from struggling to exceptional very soon. I'm sorry you were negatively impacted while we work on ourselves. Regards, Amandalynn General Manager

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18. OT

    OpenTable Diner

    New Orleans

    10 reviews

    5.0

    10 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    Such a cool place and atmosphere! Drinks are always amazing and food is killer! It’s one of our “go to” places to grab drinks before events. We always love to bring friends and family from out of town here because of how cool it is and we’ve done a few birthday dinners as well. Appetizers are hands down the best, we could get full on just those! We’ve only come for dinner but can’t wait to try brunch! Vessel never disappoints!

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    Lizzie was a great server! Great attention to detail and added to our experience. Came here before my brothers graduation. She added to the fun and excitement of the night. Bees knees was excellent.

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20. OT

    OpenTable Diner

    Jacksonville

    1 review

    3.0

    1 review

    Dined on May 13, 2022

    overall3food3service4ambience3

    Restaurant needs more upkeep. Smudges on windows, smelly outside, dingy. Drinks were great. Food is overpriced but good.

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    Lizzie was our server and she is amazing. She quickly became one our best friends! Food was great, atmosphere was awesome, cocktails were on point. Ask for Lizzie

    Vessel NOLAResponded on May 13, 2022

    We're thrilled you loved it. See you again soon we hope! Cheers, Amandalynn General Manager

    Report
22. S

    Sjr35

    Portland

    5 reviews

    vip
    2.0

    5 reviews

    Dined on May 11, 2022

    overall2food4service1ambience3

    This was just shockingly bad service. Our server took our drink and food order (apps, salads, mains) and did not show up again for me than an hour. When he did he brought out our main coarse only. When he realized he literally forgot about us he rushed into the kitchen brought out everything at once, then abruptly notified us it was last call! My worst service experience in Nolo. Completely unapologetic! The gratuity added to my table of 5 was just the final injustice.

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23. SR

    ScottR

    New Orleans

    1 review

    4.0

    1 review

    Dined on May 11, 2022

    overall4food3service2ambience5

    I have been to Vessel a couple of time and usually happy with the food and service. However, this night the staff was disorginazed, they were out of two menu items and the food was very slow. About an hour from order to table. Still enjoyed the night.

    Vessel NOLAResponded on May 12, 2022

    Hello Scott, I apologize for the disorganization in service. We've recently added a new Chef De Cuisine, and even closed Monday for repairs and menu development. We are still working out some of the kinks, however I assure you your next visit we will knock it out the park. Regards, Amandalynn General Manager

    Report
24. JA

    JimA

    San Antonio

    28 reviews

    vip
    3.0

    28 reviews

    Dined on May 10, 2022

    overall3food3service2ambience4

    Need to provide training to wait staff. Appetizer delivered with entree. Food satisfactory but not outstanding.

    Report
25. M

    Melissa

    New Orleans

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 10, 2022

    overall5food4service5ambience5

    Wonderful waiter and great food.

    Report
26. C

    Coco

    New Orleans

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food4service4ambience5

    We enjoyed our meal very much on Mother's Day! Food and service were good in a great atmosphere!

    Report
27. OT

    OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food3service1ambience4

    Service was extremely slow, they added gratuity for 4 & a child, we waited for over an hour for food that the manager had to comp our appetizer & offered free desserts because they "lost our ticket" in the kitchen. We didn't complain, but they knew it was a mess. The portions were extremely small, & overall over-priced. We will probably not return sadly.

    Vessel NOLAResponded on May 12, 2022

    Hi, I'm sorry you didn't enjoy your experience. I tried my best to make it right for your guest as we did lose your ticket after a long holiday brunch on our bumpy transition into dinner service. We have just acquired a new Chef de Cuisine so we have made some menu changes for a smoother service. We hope should you return we wow you. Regards, Amandalynn

    Report
28. OT

    OpenTable Diner

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food5service4ambience4

    Took my mother here for Mother’s Day . The prefix menu had a limited selection but everything served was very good . Server did a great job as well . Bartenders made great drinks . My only complaint and why I’ve given 4 out of 5 stars is because of the wait . I will definitely head back again and recommend this place . Also the ambience was great . Having a restaurant in a church is cool .

    Report
29. s

    santosdave

    New Orleans

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food3service1ambience3

    Service was incredibly slow. Waited neatly an hour before our first course was served. Wait staff frequently got our food order mixed up with a table for four seated next to us. Ambience was ice, but service was poor, food was average at best and not worth the overpriced Mother's Day Brunch cost. Unfortunate and unpleasant experience.

    Report
30. NN

    NolaNative

    New Orleans

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food2service1ambience3

    The other reviews are accurate. The space is nice and the noise level is good. But the service is SLOW and the food mediocre at best. We were there for almost 3 hours. Our server disappeared for periods of time and offered weird excuses for the slow service. My favorite was that it was our fault because we had a 1 pm reservation and thus later in the brunch shift. We spent a lot of money for a not so pleasant experience.

    Report
31. S

    Sarah

    New Orleans

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food4service2ambience4

    We celebrated Mother's Day and we wished we knew that the menu only offered the pre-fix meal and didn't include the original menu as we wanted to order from both since the pre-fix menu didn't give much options. The service seemed a bit inexperienced as when we asked for a napkin to help soak up condensation from out drinks, we were given a bussing towel and it stayed on the table throughout the duration of our meal. Food was great. Service could be improved. Very sad we couldn't order from the main menu since that was what made me make the reservation in the first place. Also, jazz music was the highlight of the "experience" I believe but I couldn't identify any when we sat outside.

    Report
32. J

    Jack

    Baltimore

    10 reviews

    2.0

    10 reviews

    Dined on May 8, 2022

    overall2food3service1ambience4

    The waiter and food were ok, way too slow bringing out the courses. 2 hours and waited 30 minutes between each course. They need some organization.

    Vessel NOLAResponded on May 12, 2022

    Hello Scott, I apologize for the disorganization in service. We've recently added a new Chef De Cuisine, and even closed Monday for repairs and menu development. We are still working out some of the kinks, however I assure you your next visit we will knock it out the park.

    Report
33. SG

    SaraG

    New England

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food3service1ambience4

    Was informed Mother’s Day brunch would be prix fixe. Not a surprise for a holiday. We had a vegan in our party, so I called Friday (our res was Sunday) asking if that person’s diet could be accommodated. Usually Vessel has got vegan options. Was told very specifically that yes, there would be a vegan/gluten free prix fixe menu available. We showed up 5 mins before res, had to wait 5 mins for a hostess to even appear, 15 more mins to be seated. No vegan prix fixe menu, so one of our party simply didn’t eat. Which, if you don’t want to accommodate other diets fine, but this is why we always call ahead—to be told yes ahead if time and then no when we show up really sucked. I was so embarrassed one of my guests couldn’t eat when I’d assured him I’d called ahead and he could. Regular prix fixe, 3 courses, was also overpriced at $60. Not as tasty as Vessel usually is either. Just mediocre. Lousy experience overall. Especially for a holiday. Our specific server that day was very nice and apologetic. None of it his fault. But this experience as a whole has soured me on this place.

    Vessel NOLAResponded 3 days ago

    Hello Sara, I am very sorry that one of my staff members misinformed you. We have had quite a bit of new hires and getting everyone on the same page has been difficult. Unfortunately it is correct that I was not offering a Vegan prix fixe menu. We only do the one prix fixe menu with no substitutions only omissions. I'm very sorry the misinformation negatively impacted you. We are working hard to improve. Regards, Amandalynn Picolo General Manager

    Report
34. LK

    LKN1

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Dined on the outdoor patio for Mother’s Day brunch. Delicious food, good cocktails, good service. The interior is quite unique and lovely. Definitely recommend Vessel!

    Vessel NOLAResponded on May 12, 2022

    Thank you so much for your kind words! We've been working hard on improving and we're glad it shows. We will see you next time around! Cheers, Amandalynn General Manager

    Report
35. AH

    AmeliaH

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience4

    Unfortunately we had a bad experience. For the Mother's Day brunch my family with young children was placed at a shared high top. The meal took over 2 hours even though we did the prix fixe. My mother left her sweater and when she returned to retrieve it, it had been thrown on the ground near the entrance.

    Vessel NOLAResponded on May 12, 2022

    Hi Amelia, I apologize for the hiccups in your service. I am so embarrassed however that my staff did not better care for your families belongings. As for your placement for Mothers Day, that's what we have on our records of what you reserved for your group, a high top table. I am sorry you were ultimately not happy with your seating selection. With more advance notice we could have made arrangements to better accommodate you. Regards, Amandalynn General Manager

    Report
36. F

    Foodie

    Washington DC

    20 reviews

    vip
    5.0

    20 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    We had a delightful Mother’s Day brunch outside in the back. The food was great. The service was a little slow, but they were slammed.

    Vessel NOLAResponded on May 12, 2022

    Thank you so much for your kind words! We've been working hard on improving and we're glad it shows. We will see you next time around! Cheers, Amandalynn General Manager

    Report
37. c

    craigw

    Phoenix

    15 reviews

    1.0

    15 reviews

    Dined on May 8, 2022

    overall1food2service1ambience3

    Reservation 9:15. Arrived, no table. Told kitchen closes at 10. We’re not offered a place to wait for table so found a place at end of bar. At 9:50 bartender ask if we want to order from the bar since kitchen closing. Rushed food, under cooked crawfish croquettes, over cooked burger. Not much good I can say., except if they get their act together could be good place.

    Vessel NOLAResponded on May 12, 2022

    Hi Craig, I am sorry for the issues with your food. You booked your reservation at 8:30pm for 9:15pm. You called that you were running late so we pushed it to 9:30. You were offered a place to sit near the host stand or the bar. Later I approached you at the bar and asked if you wanted to sit outside, continue to wait for an inside table, or dine at the bar. You chose to stay at the bar. Our kitchen closes at 10pm so it's customary to give guest a last call for food service. -Amandalynn

    Report
38. RB

    RickB

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service4ambience4

    Love the setting and server was excellent, but the food was much to be desired. It was luke warm at best and the fried oysters were so fishy they were un-eatable. The spinach salad was so limp and over dressed that it was not eaten. Manager did remove cost of salad but we were so disappointed we probably won't return.

    Vessel NOLAResponded on May 12, 2022

    HI Rick, You will be pleased to know that we have made a new menu revision with the inclusion of a new Chef De Cuisine. I understand your disappointment, as even I have been disappointed in some of the execution our kitchen has provided our guest hence the hiring o a new kitchen manager. I hope you change your mind about returning and we knock your socks off on your next visit. Sincerely, Amandalynn Picolo General Manager

    Report
39. CL

    CaliLFT

    Baton Rouge

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Vessel is NOT to be missed if you're in New Orleans. From beginning to finish, it was a wonderful, delicious experience with impeccable service. Bury me in the Scallop Risotto - I haven't stopped dreaming of the truffle oil since we left!

    Report
40. R

    Ramdyman

    New Orleans

    9 reviews

    vip
    2.0

    9 reviews

    Dined on May 8, 2022

    overall2food2service2ambience3

    Mussels had little flavor….lemon grass in then hot in my mouth and was like weeds. Crabmeat agitating was dry with little crab or crab flavor…. Cream brûlée was good…. Service was weak and inattentive

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