Vertex Sky Bar
Slow service. Relegated to a small, dark dormer room for old people.
It took a while to get our order but it didn't matter because the Sky Bar was such a wonderful place to enjoy! The staff were attentive and super friendly. So as long as you're not in a hurry, and want to just enjoy your surroundings - it was wonderful!
Very unique restaurant to the hotel - alittle too cool that night to enjoy the nice rooftop area, however, we had the buffalo steak since we were in South Dakota, and it was delicious. We had a very nice time.
This is consistently a good place to go. Lately there have been some minor errors where there used to be none....overworked staff????
Outside is always the beat option.
Made the reservation thinking it would be rooftop, but all reservations are actually only for indoor seating which was a little disappointing. Food and drinks were very expensive, but you are paying for the atmosphere.
This place is overrated and overpriced. If you’re not a guest or member at the hotel, it costs $20 to get up to the restaurant (was not made clear when o booked).
Additionally, the service was poor. No water, no silverware. At one point when my water was empty, the server came up to our table to take our order with a full pitcher of water, and then did not refill mine and refilled the rest of the patio.
Good food, but not for the price.
We stayed at The Alex Johnson and were very excited to try Vertex. We walked in and simply asked if where we were at was where to check in and the lady said, “you’re going to have to wait.” Right off the bat, it was bad. Then we were sat down in a back corner of a room and got our menus by one person, water from another, and then 15-20 minutes went by and no one came to even get drink order/introduce themselves as a waitress. I can’t speak to their food, but seeing it being toted up on the elevator was a little disgusting. We will not be recommending this restaurant.
We love eating here, it’s never a disappointment!!! Thank you for all you do!!
Outstanding ambiance! Great place to relax, enjoy a delicious dinner, and sit by the fire pit as the stars glisten above. We went there two nights in a row because the first time was so much fun!
Nice, but I probably won’t go back. Food excellent; service was inattentive.
Great service, great experience. The bathrooms could have used some attention.
Well the server was great with how and what she had to work with. She took our wine order then had to run downstairs to get it, only they were out of it. So she had to run down and up again for a new bottle. Anytime we forgot to ask for something she had to run up and down. The walleye fingers were disappointing and the brussetta was good but 4 tiny bites. Vertex is going down hill fast, needs improvement badly.
Dinner was good but nothing to write home about. It was average. Sauce on pasta was too thick and clumpy but taste was acceptable.
We loved this place! I read that it was the restaurant with the best views in South Dakota, and it was! Our waitress Hannah was great! Delicious cocktails and food!! Loved the fire pits!! We do wish the waitstaffhad better masks, some kept slipping off and that was disturbing . Otherwise a wonderful experience and the best food we had on our trip!
One of the best Fillets I’ve ever had.
Great ambience, great views, wonderful place for a drink. I haven't lived in Rapid City for 3 decades and went back for a visit. The food at the Alex Johnson is still absolutely fantastic - some of the best you can find in South Dakota. The service was really disappointing - horrible hardly describes it. After waiting a long time, we finally ordered our own drinks at the bar and eventually went and stood in front of the wait staff at the entrance to the bar until they took our food order.
We were surprised at our experience. Pre-covid this place was so good! Great service, great food , everything. Maybe a bad night but definitely has dropped in quality.
Family in town and wanted to enjoy the ambiance and view of the Vertex. Always yummy food and drinks.
Great service and hospitality was wonderful! We love this place and were very happy with the friendly staff and service. The food was top notch and the drink menu was amazing!
Will definitely be back!
Wonderful. Food was excellent, great date night spot.
We sat on the outside patio, they had the tables set up very nice for social distancing. Hailee was our waitress and her service was exceptional.
It is always a wonderful time there! The service is spectacular!
I'd love to know how the chef tenderizes the steaks! They were wonderful. Walleye fingers and hogs in a blanket were also excellent appetizer choices. That view! Very nice Mothers Day celebration.
Staff was friendly, service was excellent and we were treated
great - our table was wonderful - certainly will return!!
Our best meal at Vertex. The service was great and the food was wonderful. My steak was a perfect medium-rare and the salmon was excellent. I would have given a solid 5-star rating, but both levels of the restaurant were so chilly that all of us were uncomfortable. Cold air was pouring out of the vents by our table. The staff was aware that it was cold,,,not sure what was being done to remedy the situation.
We were a party of 12 + and our server, Mitch, gave professional, friendly, and accurate service. The DJ is our favorite feature!
Excellent as always
Food and wine were fantastic. MItch took very god care of us.
Highly recommended for happy hour.
An overall great experience. We arrived a little early so our table was not quite ready. We got a glass of wine at the bar and went upstairs to look at the view. It was rainy and too cool to enjoy our drink outside, but would be lovely in nice weather. We were shown to our wonderful table right by a large beautiful window overlooking Rapid City. Service was terrific and the food delicious. There was a delicious Wedge Salad and a vegetarian main course Quinoa Bowl that was excellent for one dinner. The other, a chicken dish was also delicious. The service was excellent from hostess, bartender, waitress. If you are in Rapid City this is a must try.
As mentioned in an earlier review, the food was delicious. Great wine list but without mentions of the year. We wanted a Champagne from Duval Leroy but they didn’t have it anymore, so we had instead a great pinot noir from Oregon.
Except for the fact that the waitress didn’t know the wine list and no years were mentioned in the wine list (not correct at all for some wines which supposedly received some awards), the food was really good. Plus you have a nice view of the Black Hills from the roof top.
We were staying in the hotel and came upstairs for our Anniversary Dinner. I was told they had no seating and were completely booked to come upstairs to find a empty restaurant. There was no one to greet us . We didn’t know where to go. Finally a food runner got off the elevator and said sit anywhere it’s open seating. After seating ourselves, we had to go find a waitress. The food was nothing compared to what we had at Talley Spoon and Delmonico’s. It was really a disappointment. Room service would have been better. On my return next year I won’t bother dining in the hotel.
We had drinks and dinner at the Vertex and really had a good time. Everything was excellant from the service we received to our dinner and drinks. Would definitely come back and recommend it to any travelling to Rapid City!
Ordered appetizer ahead of time. It did not come until food was ready. Should have been there sooner. Service was slow. Not once did a manager come to check on how things were.
The ambiance was great though. Best view in town. The food was good. Little pricey, but expected for the atmosphere.
Hotel guests. First day could not find outside table. Second day made a reservation. Much better experience.
The food and service were very good, however we were seated in the lower dining area and another table in the area were very loud and very drunk and Vertex did nothing to address the issue which was a disappointment.
Vertex is a special experience for Rapid City. The summertime views from the top deck are spectacular. They are making strives toward bringing a higher quality product and service to town. They have a ways to go but are far ahead of others in the city. Wish they would encourage the dress code more, but this is an age of sloppy dressing, so understand... I appreciate what they are doing. Patronize them.
They were great in helping to adjust for an increase in our group size at the last minute. Can't thank Vertex enough for an easy unstressful experience.
We waited 1 hour before our food was served and we were only one of 2 couples in the dining room. They did not have enough staff and the staff they did have had to run up and down a flight of stairs to the kitchen and bar. Very disappointing.
Nice place,good food but a bit disorganized which made the meal cold
Vertex Sky Bar is rated 4.3 stars by 79 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.