We had an unfortunate event occur as soon as we were seated. The waiter did his best the remedy the situation and handled it very well. The manager immediately came to refresh the diner's drinks that had been spilled (on me), but said not a word to us. The only attention came from our server who did all he could to make the night better. It was disappointing that nothing was said or offered from the management.
Beautiful restaurant, amazing ambiance! Would def go again anytime I’m in town!!
Very loud. Very slow service (didn’t get wine until dinner was served). Rockfish was recommended but it was just
The food was really good—best steak I’ve had at any other restaurant in Hot Springs! I also think The Vault has the best vibe in Hot Springs. I love their decor! And they make a great French Martini!
We loved Vault! Our server was fantastic. The staff was very attentive. Bread was to die for. Wine selection was very nice. Steak was tender as can be.
Our experience at Vault was top notch. The whole experience was 5 star!
They got my order wrong. When i mentioned it to the waiter it was never and the person running the place never even bothered to come over and talk to me about what happened. I wont be going back nor will i be r recommending it to anyone else. I realize that sometimes restaurants make mistakes but when they refuse to acknowledge them or even talk to you about them it is a problem.
Stellar. This prima donna international business traveler says this is a gem. A must!
The food is absolutely to die for! The atmosphere is awesome. The waitress was excellent!! We will be back!!
Waiter got my drink order incorrect deliver your food is very slow
This was our second trip to theVault and everything was absolutely wonderful. The only reason I gave our service received four stars instead of five because our waiter was absolutely excellent, only they seem to have him waiting on quite a few tables at the same time during our dinner hour.. I had the rockfish with mushroom risottoOutstanding, my date had the petite fillet with mashed potatoes and broccolini. He found his equally delicious. We will definitely be back!
As always if you want exceptional dining in AR, you simply go to the Vault
Absolutely the best place in Hot Springs to eat. Inside an old bank with cool decor from the area. This place is the best.
Vault was an amazing dining experience for myself and my husband for our anniversary. We truly enjoyed the entire experience. We will be back!
The Vault is an exceptionally lovely restaurant; décor is very romantic. The food is superb with an outstanding presentation. Our server Carla was quite knowledgeable about the menu items and very attentive throughout our meal without being intrusive. I have already recommended the Vault to friends who may be traveling to Hot Springs within the next two weeks.
The bread is absolutely beyond awesome; loved the lighted menus; definitely will visit again when in Hot Springs again.
Thanks for a truly memorable Birthday experience for my husband.
Great place to enjoy a great dinner for a great price
Great service, great ambience and great steak
Great experience. We each had a steak that was done perfectly and paired with very nice sides. The restaurant is very nice and the staff was amazing.
I’d highly recommend going if you’re in town and looking for someplace special to eat.
Fabulous meal, service and ambiance. Everything was perfectly prepared. I’ve not had duck that tasted so great in years. Bravo👏👏. The only bad thing was a drunk, obnoxious diner seated next to our table. We understand the restaurant cannot control such matters.
Great place to eat and atmosphere was wonderful. Recommend to anyone but very pricey.
Amazing service and food!!
The steak is amazing and Jacinda our waitress took care of everything. We come here a lot and the food and staff have never disappointed. Definitely will be back!
Outstanding restaurant. Beautifully anointed, ambience beyond belief. Excellent menu, great food choices. The lobster was superb as was the salmon. Friendly wait staff, timely with cocktails and dinner. The Vault makes you think you are in a posh restaurant in New York or San Francisco. Dining here is an experience. This was my first time here. I will be back, over and over.
First time visit to this nice, quiet respite from the noisy Central Avenue rush. Server was very attentive, gracious, and self-deprecating. Food was good, but nothing was "excellent" which I'd think the price merited. Overall, would return.
The Vegas style atmosphere and excellent service combined with excellent cuisine made for a wonderful dinner.
Wife’s birthday the service was very good and I loved the food, I had salmon. I have this thing about deserts, if they have bread pudding on the menu I will order it . That was the only disappointment I will not order it again.
Tuesday was a slow day and I’m guessing the server too. Food was great as usual and the baclava was just good for the two of us.
Our bartender Justin and waiter Brad really made our night! Excellent service.
We had a wonderful time for our Anniversary! Food is phenomenal, service was excellent and atmosphere was fantastic!! Never a let down and always a go to restaurant for a great evening!!
Beautiful venue. Great service. Quail pops were delish. Steak was perfectly prepared. Lobster was not impressive. Tail was dry, flavor so-so. Claws were very good though. (Lighted menu is cool :)
The quiet atmosphere was great after coming in off the busy street. The service was great as was the selection. The filet and Salmon were both outstanding! We will be back.
Everything was fantastic! Our server was fantastic as always! Smoked Gouda grits and the petite filet were the highlight of our meal...
The atmosphere is conducive ya upscale Experience. Food Drinks and Service were All 5 Star!!!
Only Issue was Parking.. Great Experience !
It was my girlfriend birthday and this was the perfect place. The service was outstanding, the food was excellent and the restaurant was the perfect location for a great birthday event.
Out of town guest. Yeast rolls raw, medium steak was raw and cold, items listed not available ( this is common here). Overall we have been here 7 times but probably will not go back. Just in decline
We were celebrating our 1st Wedding Anniversary on the 27th of August. So we decided to dine at The Vault. Everything was excellent. From the server to the manger they were friendly yet very professional. The food was excellent. We r from Memphis, TN and we will b back. Thx for the great food and service .
The food at the Vault is phenomenal!!! The atmosphere is like being on vacation in some really cool town!!! The lobster was very good and the Rockfish as well. The rolls are absolutely to die for!! This place never disappoints!!
Food was Amazing and customer service was exceptional.
Amazing restaurant in Hot Springs! It is dark and beautiful. We went for a birthday dinner and from the beginning everyone was courteous and the service was outstanding! We were promptly seated and served cocktails and amazing bread while we waited on 2 members of our party. The menus have their own lighting( it is dark) and the choices are amazing. We started with the pork belly and the quail lollipops both ways and a tempura scallop roll. They were beautifully plated, served with chopsticks, small plates and gluten free soy sauce. We all tried everything and oh my goodness- all were excellent!!!!!!!!! Such detail and flavors- superb. We then had the butter aged ribeye, the paella,charred chicken and a whole main lobster grilled- sides came with each order. The ribeye was so tender,perfectly seasoned and the smoked corn and crispy potatoes with it were perfect. The lobster had grilled asparagus and crispy potatoes and a large bowl of clarified butter. The charred chicken had vegetables and poppy seed rice. The paella was spicy and flavorful, with several, shrimp, clams, a lobster tail and all other meats. We ended with a cheesecake slice with chocolate ganache and raspberry sauce for the birthday boy! Our service bed put flaming 151 on the plate with the cheesecake! Cocktails were served bubbling and smoking with dry ice- beautiful presentation! Bradley was our server and he took the time to explain our options and make suggestions- you must ask for him. Overall- I highly suggest you go here- one of the best meals we've had in a long time. Expensive, but worth every cent. Next time I want more appetizers as there were several I wanted to try, but you can only eat so much. Thanks for the fabulous meal
Service and food were great in such a wonderful atmosphere. Girls night out place to be.