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Century-old vaults are home to a cocktail lounge - Vault, Cleveland, OH

Vault

4.3
4.3
56 Reviews
$30 and under
American

The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, elegant styled cocktail lounge. Enjoy handcrafted cocktails, small plates and exceptional service in the city’s premium bar.

Vault is available for small private events and functions.

Book a Private Vault : jwhitely@metropolitancleveland.com or 216-331-6300
Weddings & Corporate Events: Cmihalko@metropolitancleveland.com or 843-901-4382

Make a reservation

2 people

May 2022
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7:00 PM


Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    American, Cocktail Bar

  • Hours of operation

    Fri, Sat 4:00 pm–2:00 am Bar Tue–Thu 4:00 pm–12:00 am

  • Phone number

    (216) 407-1130

  • Payment options

    MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    Book a Private Vault : jwhitely@metropolitancleveland.com or 216-331-6300

  • Neighborhood

    Downtown Cleveland

  • Parking details

    Valet ParkingParking Garage on the corner of E. 9th and Prospect Ave E.

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 56 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on all time ratings
  • 4Food
  • 4.1Service
  • 4.6Ambience
  • 4Value

NoiseModerate

Sort by

Filters

  1. AL

    ALS1

    Cleveland

    21 reviews

    5.0

    21 reviews

    Dined on January 7, 2022

    overall5food5service5ambience5

    Our waitress and hostess Sarah made us feel welcome and took tremendous care of us. We were celebrating some birthdays and she made sure we had a great time. We will be back.

  2. N

    Nick

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined on December 30, 2021

    overall5food5service5ambience5

    Fantastic place. The ambiance is very unique and old fashioned.

  3. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on December 24, 2021

    overall4food4service4ambience4

    Great for small bites and fun cocktails. Love the ambiance and decor. Good for date nights.

  4. e

    erics

    Cleveland

    1 review

    4.0

    1 review

    Dined on December 17, 2021

    overall4food3service4ambience5

    Atmosphere was 5 star, service was pretty good, specialty drink selection was mediocre for the prices. I would definitely come back, but I’ll stick with a basic vodka tonic.

  5. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on December 15, 2021

    overall1food1service1ambience1

    Had a reservation. Arrived at the restaurant only to be told they were closed for a private event. I was not communicated this by anyone prior to making the 1 hour commute. Very disappointing and poor service.

  6. G

    Guest

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on December 12, 2021

    overall5food5service5ambience5

    We had a large group come in for a bachelorette party and Sarah did so amazing. We received a phone call early that morning saying there was an issue with our reservation and Sarah handled the entire situation with kindness and went above and beyond to get us taken care of. Can’t wait to come back!

  7. BM

    BethM

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 10, 2021

    overall5food5service5ambience5

    Awesome experience, the service was perfect, cocktails delicious- wonderful start to our evening in Cleveland!!!

  8. ST

    ShonTheLawn

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on December 10, 2021

    overall5food3service5ambience5

    Very cool bar and very authentic experience. It’s not gimmicky at all. Our server, Heath, was attentive, knowledgeable, and easy to converse with. We loved our experience here and will definitely be coming back.

  9. MO

    MadelineO

    1 review

    5.0

    1 review

    Dined on December 4, 2021

    overall5food5service5ambience5

    The best cocktails! Definitely recommend the chips & dip.

  10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 29, 2021

    overall5food3service5ambience5

    Great place! Definitely coming back!

  11. DJ

    DJDJR

    1 review

    2.0

    1 review

    Dined on May 29, 2021

    overall2food4service1ambience4

    Waitress was nice but untrained. She did not know there are different types of Bourbons, did not bring us plates for the wings. We had to get them ourselves from the cabinet behind us. Finally none of the staff was wearing a mask despite the policy noted on their website. Cool location but not the expected level of service.

  12. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 8, 2021

    overall5food5service5ambience5

    First of all, this place was a very sexy place to take your date! The atmosphere was amazing and our service was excellent! I would highly recommend the VAULT and I will be back,

  13. b

    bmarie

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 24, 2021

    overall5food5service5ambience5

    Beautiful & historic. Will definitely be visiting again once back in town! Worth it for a fun “club” night.

  14. C

    Chris

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on April 17, 2021

    overall4food1service2ambience5

    The drinks, atmosphere, and vibe was great 🔥🔥 but the server wasn't the best but hey I had an ball

  15. W

    Willinj

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 17, 2021

    overall5food4service5ambience5

    My husband and I hadn’t had a chance to go out in some time. This was and amazing 1st date all over again. The Valut had is in awe and made us fall in love all over again. We will definitely be back.

  16. SC

    SofiaC

    Toronto

    1 review

    2.0

    1 review

    Dined on April 17, 2021

    overall2food1service1ambience3

    Very cool place but they didn’t even had liquors to prepare the drinks.

  17. OT

    OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on April 10, 2021

    overall4food4service3ambience5

    We were celebrating some friend’s birthdays and we loved our experience! Service was a little slow but we didn’t mind too much. Drinks were amazing and the truffle fries were very good.

  18. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on April 10, 2021

    overall5food5service5ambience5

    Our server was so sweet and the host was so accommodating. We were in town just getting away for the weekend and vault was such a great experience. Can’t wait to visit again!

  19. RI

    RichardI

    Cleveland

    2 reviews

    1.0

    2 reviews

    Dined on April 9, 2021

    overall1food2service1ambience1

    Very limited menu...very poor service. Too dark! The type of table that was reserved was not available.

  20. CK

    ChristineK

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 20, 2021

    overall5food5service5ambience5

    Such a cool place!! Interesting food and drink menu and great service!

  21. A

    Aaron

    Washington DC

    1 review

    2.0

    1 review

    Dined on March 13, 2021

    overall2food4service1ambience2

    Not a place to take the guys out. Hostess sat our group of 5 in a corner high table and neglected to accommodate our request for a better table. The food took well over an hour to serve small plates. The first round of drinks took over 15 minutes and subsequent drinks took similar amounts of time. It got to the point we were pre ordering drinks while our drinks were full so there was little time spent waiting with an empty glass. Food was great just felt underwhelming after the incredibly long wait. We were prepared to get a bottle but it felt wrong to celebrate at a place where we were neglected. Whatever, management had eyes overseeing operations but definitely weren’t attentive to the lack of their staff service. We joked that this place sells the wait for service as their “gimmick” felt very true. For the amount we were prepared to spend, I guess you could say the service saved us easily 50%. Great place for a drink with a date, maybe. Not a place to celebrate at all. Came here for the vault but yeah it’s overrated and won’t be recommending this place.

  22. MS

    MichaelS

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 6, 2021

    overall5food5service5ambience5

    Great staff ! Helpful and attentive! The Vault currently isn't serving food so they made us a reservation at their restaurant on the main level. Very accommodating!

  23. AG

    AliciaG

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 6, 2021

    overall5food2service5ambience5

    A very fun, fancy place to grab drinks. They didn’t have food but had a large selection of drinks to try. Our server was great. I would definitely go back.

  24. A

    Alexander

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on March 5, 2021

    overall5food3service5ambience4

    A unique experience. Recommended for a date night or close friends meeting up.

  25. VC

    VinnyC

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 27, 2021

    overall1food1service1ambience1

    Worst service ever! Had a reservation for a Saturday night. They were short staffed and took 1 hour for our table of four to receive 1 round of drinks. We then proceeded to order another as soon as they came but were informed they ran out of the ingredients for their specialty drinks. I asked for the manager and was told they were behind the bar and to busy. They even had employees saying what a joke it was with the lousy service since they were frustrated also. Stay far away from this place. They talk a big game but DONT deliver!

  26. SY

    SarahY

    Cincinnati

    8 reviews

    5.0

    8 reviews

    Dined on February 27, 2021

    overall5food5service5ambience5

    Vault was fantastic! From the food, to service, to ambiance, it was a 10/10 evening!

  27. d

    dianaj

    Cleveland

    1 review

    4.0

    1 review

    Dined on February 26, 2021

    overall4food1service5ambience5

    The place is beautiful and the service was very good. We were disappointed by the fact that there was no food available.

  28. PH

    ParisH

    Atlanta

    1 review

    3.0

    1 review

    Dined on February 21, 2021

    overall3food1service4ambience3

    There was no food available to eat. Was disappointed about that.

  29. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2021

    overall5food5service5ambience5

    Our service was amazing Kevin the bartender was the best

  30. OT

    OpenTable Diner

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on February 14, 2021

    overall5food4service5ambience4

    A great night cap to a vday/bday celebration! Awesome treasure found in cle! A cute experience to enjoy eachothers company and a few drinks! Only downfall was they were out of cotton candy for the signature drink I wanted but still enjoyed the rosé

  31. MS

    MarkS

    Cleveland

    1 review

    3.0

    1 review

    Dined on February 14, 2021

    overall3food4service1ambience5

    Great atmosphere. Very unique food. Service was not good. She was nice but something wasn't right in Kitchen or She was overwhelmed. You have a great place. Service is everything!

  32. OT

    OpenTable Diner

    Cleveland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 13, 2021

    overall5food1service5ambience5

    We made reservations for Valentine’s Day weekend. Omg this place is spectacular! It is so warm and relaxing. We had an excellent server name Sean. He was funny and had great suggestions. I got a glass of Prosecco roses and my husband got a raspberry chocolate martini. They were both absolutely delicious. We tried the Bre tart not so good, and actually taste like a pop tart with cheese on it. LOL the people next to us ordered the same thing and had the same response. The entire place is beautiful totally recommend coming for cocktails ask for Sean he’s great!

  33. r

    ricardoa

    Cleveland

    1 review

    2.0

    1 review

    Dined on February 13, 2021

    overall2food1service2ambience4

    The atmosphere was great The drink are nothing fancy The service was very slow. The food was horrible and expensive. I would never go back. At most I might just walk through the leave and eat and drink somewhere else.

  34. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on February 6, 2021

    overall3food3service2ambience5

    My fiancé and I love this restaurant and usually it’s stellar. The drinks are great and the atmosphere is so unique. This last trip however was disappointing, although the drinks were still great, the service was not. Our bartender appeared pretty busy and she wasn’t as friendly as this bar has been. She even forgot to enter our food order and caused us to be an hour behind our schedule. She even then challenged us that we didn’t order food, which we did. So although I would recommend this gem, I have to say that it wasn’t our best trip there

  35. c

    carlag

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on January 31, 2021

    overall3food4service2ambience3

    The ambience was beautiful. The drinks were great and food. Just a bit pricey. Need to have mixture of music. No R&B. This was a turn off.

  36. KH

    KyllanH

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on January 31, 2021

    overall4food3service3ambience4

    Cool place for drinks

  37. TM

    TerrieM

    Cleveland

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 31, 2021

    overall5food5service5ambience5

    Place was busy —server served us well

  38. E

    Emily

    1 review

    3.0

    1 review

    Dined on January 24, 2021

    overall3food1service1ambience3

    We were seated at a high top in the bar when we were told we would have a standard table or couch. The bartender with black hair was our server and was so rude and didn’t smile once. Just came up to us and the first thing she said was “What do you want.” The drinks were good but the service and how rude the bartender was killed the vibe. Would recommend but hopefully they get a different server.

  39. N

    Nick

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined on January 24, 2021

    overall5food5service4ambience5

    Vault was a fun place to grab drinks and a small meal. The ambiance was energetic and fun with an upscale look. The food portions were that of an appetizer, but very filling and fantastic.

  40. N

    Nickp7979

    Cleveland

    1 review

    2.0

    1 review

    Dined on January 23, 2021

    overall2food1service3ambience1

    Was sat right at the doorway. I had made reservations weeks in advance and the first thing I was told when we arrived (which was 5 minutes before our reservation) was “unfortunately the only table was have is there” and pointed to a table that felt was in the waiting room in the front of a restaurant. In the middle of a pandemic, we had every new customer walk past and look at us due to our location. I felt unsafe and treated as a second class customer. We had then asked if there was another table available after about an hour of being uncomfortable at our current location and was told if the 6 o’clock did not show we could have their table. Our reservation was also at 6. We were on time (early), but was never offered a different table an hour after the other party didn’t show up. I took my girlfriend out for her birthday but was only let down and felt disrespected.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Vault is rated 4.3 stars by 56 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

May 2022
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Google Map for Vault

2017 E 9th St Cleveland, OH 44115-1315

Additional information

  • Neighborhood

    Downtown Cleveland

  • Hours of operation

    Fri, Sat 4:00 pm–2:00 am Bar Tue–Thu 4:00 pm–12:00 am

  • Cuisines

    American, Cocktail Bar

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    Valet ParkingParking Garage on the corner of E. 9th and Prospect Ave E.

  • Payment options

    MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

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